1996 Buick Park Avenue Owner's Manual - Page 367

For prompt assistance, please have the following information available to give the Customer Assistance Representative: Your name, address, home and business telephone numbers 0 When contacting Buick, please remember that your concern will likely be resolved in the dealership, using the dealer's facilities, equipment and personnel. That is why we suggest you follow Step Onefirst if you have a concern. Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of concern Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Buick by dialing: 1-800-83-BUICK. (TTY users in Canada can dial 1-800-263-3830.) 0 0 0 We encourage you to call us so we can give your inquiry prompt attention. However, if you wish to write Buick, write to: Buick Motor Division Customer Assistance Center 902 E. Hamilton Avenue Flint, MI, 48550 Refer to your Warranty and Owner Assistance Information booklet for addresses of Canadian andGM Overseas offices.