1997 Buick Park Avenue Owner's Manual - Page 396

For prompt assistance, please have the following information available to give the Customer Assistance Representative: 0 Refer to your Warranty andOwner Assistance Information booklet for addresses of GM Overseas offices. When contacting Buick, please rememberthat your concern will likely be resolved in the dealership, using the dealer's facilities, equipment and personnel. That is why we suggest you follow Step One first if you have a concern. Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of concern 0 0 Customer Assistancefor Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance Center. AnyTTY user can communicate with Buick by dialing: 1-800-83-BUICK. (TTY users in Canada can dial 1-800-263-3830.) 0 0 We encourage you to call us so we can give your inquiry prompt attention. However, if you wish write to Buick, address your inquiry to: Buick Motor Division Customer Relations Center 902 E. Hamilton Avenue Flint, MI 48550 In Canada, write to: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 8-4