2009 Cadillac STS-V Owner's Manual - Page 483

Section 7 Customer Assistance Information Reporting Safety Defects ...7-14 Reporting Safety Defects to the United States Government ...7-14 Reporting Safety Defects to the Canadian Government ...7-15 Reporting Safety Defects to General Motors ...7-15 Service Publications Ordering Information ...7-15 Vehicle Data Recording and Privacy ...7-16 Event Data Recorders ...7-17 OnStar® ...7-18 Navigation System ...7-18 Radio Frequency Identification (RFID) ...7-18 Customer Assistance and Information ...7-2 Customer Satisfaction Procedure ...7-2 Online Owner Center ...7-5 Customer Assistance for Text Telephone (TTY) Users ...7-6 Customer Assistance Offices ...7-6 GM Mobility Reimbursement Program ...7-7 Roadside Service ...7-7 Scheduling Service Appointments ...7-10 Courtesy Transportation ...7-10 Collision Damage Repair ...7-11 7-1