2002 Chevrolet Express Van Owner's Manual
2002 Chevrolet Express Van Manual
2002 Chevrolet Express Van manual content summary:
- 2002 Chevrolet Express Van | Owner's Manual - Page 1
- 2002 Chevrolet Express Van | Owner's Manual - Page 2
2002 Chevrolet Express Owner's Manual Litho in U.S.A. Part Number C2214 A First Edition ECopyright General Motors Corporation 2001 All Rights Reserved i - 2002 Chevrolet Express Van | Owner's Manual - Page 3
We support voluntary technician certification. GENERAL MOTORS, GM, the GM Emblem, CHEVROLET, the CHEVROLET Emblem and the name CHEVY EXPRESS are registered trademarks of General Motors Corporation. This manual includes the latest information at the time it was printed. We reserve the right to make - 2002 Chevrolet Express Van | Owner's Manual - Page 4
How to Use this Manual Many people read their owner's manual from beginning to end when they first receive their new vehicle. If you do this, it will help you learn about the features and controls for your vehicle. In this manual, you'll find that pictures and words work together to explain things - 2002 Chevrolet Express Van | Owner's Manual - Page 5
are shown along with the text describing the operation or information relating to a specific component, control, message, gage or indicator. If you need help you what to do to help avoid the damage. When you read other manuals, you might see CAUTION and NOTICE warnings in different colors or in - 2002 Chevrolet Express Van | Owner's Manual - Page 6
v - 2002 Chevrolet Express Van | Owner's Manual - Page 7
Model Reference This manual covers these models: Passenger Van Cab and Chassis Cargo Van vi - 2002 Chevrolet Express Van | Owner's Manual - Page 8
Driver Position Safety Belt Use During Pregnancy Right Front Passenger Position Air Bag System Rear Seat Passengers 1-36 1-39 1-40 1-46 1-61 1-64 1-64 1-64 Rear Safety Belt Comfort Guides for Children and Small Adults Center Passenger Position Children Restraint Systems for Children Older Children - 2002 Chevrolet Express Van | Owner's Manual - Page 9
Seats and Seat Controls This part tells you about the seats -- how to adjust them, take them out and put them back in. It also tells you about reclining front seatbacks. To adjust the seat, pull the lever up to release the seat bottom. Slide the seat to where you want it and then - 2002 Chevrolet Express Van | Owner's Manual - Page 10
Power Seat (Option) Reclining Seatbacks If your vehicle has a power seat on the driver's or passenger's side, you can adjust it with these controls located at the front center of the seat cushion. To raise or lower the seat, move the center knob up or down. To move the seat forward or rearward, - 2002 Chevrolet Express Van | Owner's Manual - Page 11
when you're reclined like this. The shoulder belt can't do its job because it won't be against your body. Instead, it will be in front of you. In a crash you could go into it, receiving neck or other injuries. The lap belt can't do its job either. In a crash the - 2002 Chevrolet Express Van | Owner's Manual - Page 12
Rear Seats Getting Into the Rear Seats To make it easier for passengers to get into the rear seats, use the fastener spot on the headliner and safety belt sleeve. These will keep the safety belts out of - 2002 Chevrolet Express Van | Owner's Manual - Page 13
2. Locate the blue or yellow handle on the inboard side of the seat. If the vehicle has floor mats, the pins will be located under a flap that has been cut into the mat. 3. Turn the handle up. 4. Once the blue or yellow handle is turned up, pull the handle to remove the locking pin - 2002 Chevrolet Express Van | Owner's Manual - Page 14
the floor rails. 8. Remove the seat from the vehicle. 9. For the first rear seat, stow the safety belt latch by attaching the fastener strip on the safety belt latch to the trim just inside the side door. There is also a fastener strip provided for stowing the safety belt latch for a four-passenger - 2002 Chevrolet Express Van | Owner's Manual - Page 15
Replacing the Rear Seats CAUTION: A seat that isn't locked into place properly can move around in a collision or sudden stop. People in the vehicle could be injured. Be sure to lock the seat into place properly when installing it. CAUTION: For the remaining rear seats, stow the safety belt latch - 2002 Chevrolet Express Van | Owner's Manual - Page 16
has floor mats, pull the flap that has been cut into the mat. 4. Insert the blue or yellow locking pin into the seat base. Possible slight seat pushing may be needed to line up the pin with the base. Remember, each pin has its own side. The yellow pin must be installed on the passenger's side - 2002 Chevrolet Express Van | Owner's Manual - Page 17
for Everyone This part of the manual tells you how to passengers' belts are fastened properly too. 5. Turn the blue or yellow handle down until it is in the retaining clip. 6. If the vehicle has a floor mat, put the flap back to its original position 7. Repeat this procedure for the other seat base - 2002 Chevrolet Express Van | Owner's Manual - Page 18
CAUTION: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do not allow - 2002 Chevrolet Express Van | Owner's Manual - Page 19
Why Safety Belts Work When you ride in or on anything, you go as fast as it goes. Put someone on it. Take the simplest vehicle. Suppose it's just a seat on wheels. 1-12 - 2002 Chevrolet Express Van | Owner's Manual - Page 20
Get it up to speed. Then stop the vehicle. The rider doesn't stop. The person keeps going until stopped by something. In a real vehicle, it could be the windshield ... 1-13 - 2002 Chevrolet Express Van | Owner's Manual - Page 21
or the instrument panel ... or the safety belts! With safety belts, you slow down as the vehicle does. You get more time to stop. You stop over more distance, and your strongest bones take the forces. That's why safety belts make such good sense. 1-14 - 2002 Chevrolet Express Van | Owner's Manual - Page 22
isn't your fault -- you and your passengers can be hurt. Being a good driver doesn't protect you from things beyond your control, such as bad drivers. Most accidents belts -- not instead of them. Every air bag system ever offered for sale has required the use of safety belts. Even if you're in a - 2002 Chevrolet Express Van | Owner's Manual - Page 23
in your vehicle, see the part of this manual called "Children." Follow those rules start with the driver position. Driver Position This part describes the driver's restraint system. Lap-Shoulder Belt The driver has a lap-shoulder belt. Here's how to wear it properly. 1. Close and lock the door - 2002 Chevrolet Express Van | Owner's Manual - Page 24
of the belt as you pull up on the shoulder belt. The lap part of the belt should be worn low and snug on the hips, just injuries. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. The safety belt locks if there's - 2002 Chevrolet Express Van | Owner's Manual - Page 25
the arrows and move the height adjuster to the desired position. You can move the adjuster up just by pushing up on the shoulder belt guide. After you move the adjuster to where you want it, try to move it down without pushing in to make sure it has locked into - 2002 Chevrolet Express Van | Owner's Manual - Page 26
Q: What's wrong with this? CAUTION: You can be seriously hurt if your shoulder belt is too loose. In a crash, you would move forward too much, which could increase injury. The shoulder belt should fit against your body. A: The shoulder belt is too loose. It won't give nearly as much protection - 2002 Chevrolet Express Van | Owner's Manual - Page 27
Q: What's wrong with this? CAUTION: You can be seriously injured if your belt is buckled in the wrong place like this. In a crash, the belt would go up over your abdomen. The belt forces would be there, not at the pelvic bones. This could cause serious internal injuries. Always buckle your belt - 2002 Chevrolet Express Van | Owner's Manual - Page 28
Q: What's wrong with this? CAUTION: You can be seriously injured if your belt goes over an armrest like this. The belt would be much too high. In a crash, you can slide under the belt. The belt force would then be applied at the abdomen, not at the pelvic bones, and that could cause serious or - 2002 Chevrolet Express Van | Owner's Manual - Page 29
Q: What's wrong with this? CAUTION: You can be seriously injured if you wear the shoulder belt under your arm. In a crash, your body would move too far forward, which would increase the chance of head and neck injury. Also, the belt would apply too much force to the ribs, which aren't as strong as - 2002 Chevrolet Express Van | Owner's Manual - Page 30
Q: What's wrong with this? CAUTION: You can be seriously injured by a twisted belt. In a crash, you wouldn't have the full width of the belt to spread impact forces. If a belt is twisted, make it straight so it can work properly, or ask your dealer to fix it. A: The belt is twisted across the - 2002 Chevrolet Express Van | Owner's Manual - Page 31
push the button on the buckle. The belt should go back out of the way. Before you close the door, be sure the belt is out of the way. If you slam the door on it, you can damage both the belt and your vehicle. A pregnant woman should wear a lap-shoulder belt - 2002 Chevrolet Express Van | Owner's Manual - Page 32
is wearing them properly. Air Bag System This part explains the air bag system. Right Front Passenger Position To learn how to wear the right front passenger's safety belt properly, see "Driver Position" earlier in this section. The right front passenger's safety belt works the same way as the - 2002 Chevrolet Express Van | Owner's Manual - Page 33
quickly to do their job and comply with federal regulations. If it says AIR BAG on the middle part of the steering wheel and AIR BAG on the instrument panel in front of the right front passenger's seat, your vehicle has two air bags -- one air bag for the driver and another air bag - 2002 Chevrolet Express Van | Owner's Manual - Page 34
air bags. The driver should sit as far back as possible while still maintaining control of the vehicle. CAUTION: You can be severely injured or killed in a are designed to work only in moderate to severe crashes where the front of your vehicle hits something. They aren't designed to inflate at all - 2002 Chevrolet Express Van | Owner's Manual - Page 35
an air bag for the right front passenger, please read this: CAUTION: secure children properly in your vehicle. To read how, see the part of this manual called "Children." United States Canada There is an air bag problem. See "Air Bag Readiness Light" in the Index for more information. 1-28 - 2002 Chevrolet Express Van | Owner's Manual - Page 36
How the Air Bag System Works The right front passenger's air bag is in the instrument panel on the passenger's side. Where are the air bags? The driver's air bag is in the middle of the steering wheel. 1-29 - 2002 Chevrolet Express Van | Owner's Manual - Page 37
When should an air bag inflate? CAUTION: If something is between an occupant and an air bag, the bag might not inflate properly or it might force the object into that person causing severe injury or even death. The path of an inflating air bag must be kept clear. Don't put anything between an - 2002 Chevrolet Express Van | Owner's Manual - Page 38
gas from the inflator, which inflates the air bag. The inflator, air bag and related hardware are all part of the air bag modules inside the steering wheel and in the instrument panel in front of the right front passenger problems for people with a history of asthma or other breathing trouble. - 2002 Chevrolet Express Van | Owner's Manual - Page 39
another crash. A new system will include air bag modules and possibly other parts. The service manual for your vehicle covers the need to replace other parts. NOTICE: If you damage the covering for the driver's or the right front passenger's air bag, the bag may not work properly. You may have to - 2002 Chevrolet Express Van | Owner's Manual - Page 40
the service manual have information about servicing your vehicle and the air bag system. To purchase a service manual, see "Service and Owner . Avoid wires wrapped with yellow tape or yellow connectors. They are probably part of the air bag system. Be sure to follow proper service procedures, - 2002 Chevrolet Express Van | Owner's Manual - Page 41
up! Accident statistics show that unbelted people in the rear seat are hurt more often in crashes than those who are wearing safety belts. Rear passengers who aren't safety belted can be thrown out of the vehicle in a crash. And they can strike others in the vehicle who are wearing safety - 2002 Chevrolet Express Van | Owner's Manual - Page 42
way, it will lock. If it does, let it go back all the way and start again. If the belt is not long enough, see "Safety Belt Extender" at the would be able to unbuckle the safety belt quickly if you ever had to. The lap part of the belt should be worn low and snug on the hips, just touching the - 2002 Chevrolet Express Van | Owner's Manual - Page 43
have outgrown booster seats and for small adults. When installed on a shoulder belt, the comfort guide better positions the belt away from the neck and head. There is one guide for each outside passenger position in the rear seats. To provide added safety belt comfort for children who have outgrown - 2002 Chevrolet Express Van | Owner's Manual - Page 44
1. Locate the guide on the side of the seatback. 2. Slide the guide under and past the belt. The elastic cord must be under the belt. Then, place the guide over the belt, and insert the two edges of the belt into the slots of the guide. 1-37 - 2002 Chevrolet Express Van | Owner's Manual - Page 45
. 4. Buckle, position and release the safety belt as described in "Rear Seat Outside Passenger Positions" earlier in this section. Make sure that the shoulder belt crosses the shoulder. To remove and store the comfort guides, squeeze the belt edges together so that you can take them out of the - 2002 Chevrolet Express Van | Owner's Manual - Page 46
Center Passenger Position Lap Belt If your vehicle has rear bench seats, someone can sit in the center positions. When you sit in a center seating position, you have a lap safety belt, which has no retractor. To make the belt longer, tilt the latch plate and pull it along the belt. 1-39 - 2002 Chevrolet Express Van | Owner's Manual - Page 47
restrained while in a vehicle. Infants and Young Children (Except Cargo Vans with Passenger Air Bags) Every time infants and young children ride in vehicles belt is snug. Buckle, position and release it the same way as the lap part of a lap-shoulder belt. If the belt isn't long enough, see "Safety - 2002 Chevrolet Express Van | Owner's Manual - Page 48
CAUTION: (Continued) For example, in a crash at only 25 mph (40 km/h), a 12-lb. (5.5 kg) baby will suddenly become a 240-lb. (110 kg) force on a person's arms. A baby should be secured in an appropriate restraint. CAUTION: People should never hold a baby in their arms while riding in a vehicle. A - 2002 Chevrolet Express Van | Owner's Manual - Page 49
including support for the head and neck. This is necessary because a newborn infant's neck is weak and its head weighs so much compared with the rest of its body. In a crash, an infant in a rear-facing seat settles into the restraint, so the crash forces can be distributed across the strongest part - 2002 Chevrolet Express Van | Owner's Manual - Page 50
. This alone could cause serious or fatal injuries. Young children always should be secured in appropriate child restraints. Infants and Young Children (Cargo Vans with Passenger Air Bags) CAUTION: Children who are up against, or very close to, any air bag when it inflates can be seriously injured - 2002 Chevrolet Express Van | Owner's Manual - Page 51
including support for the head and neck. This is necessary because a newborn infant's neck is weak and its head weighs so much compared with the rest of its body. In a crash, an infant in a rear-facing seat settles into the restraint, so the crash forces can be distributed across the strongest part - 2002 Chevrolet Express Van | Owner's Manual - Page 52
CAUTION: People should never hold a baby in their arms while riding in a vehicle. A baby doesn't weigh much -- until a crash. During a crash a baby will become so heavy it is not possible to hold it. For example, in a crash at only 25 mph (40 km/h), a 12-lb. (5.5 kg) baby will suddenly become a 240- - 2002 Chevrolet Express Van | Owner's Manual - Page 53
Restraint Systems for Children An infant car bed (A), a special bed made for use in a motor vehicle, is an infant restraint system designed to restrain or position a child on a continuous flat surface. Make sure that the infant's head rests toward the center of the vehicle. A rear-facing infant - 2002 Chevrolet Express Van | Owner's Manual - Page 54
A forward-facing child seat (C-E) provides restraint for the child's body with the harness and also sometimes with surfaces such as T-shaped or shelf-like shields. A booster seat (F-G) is a child restraint designed to improve the fit of the vehicle's safety belt system. Some booster seats have a - 2002 Chevrolet Express Van | Owner's Manual - Page 55
a permanent part of the motor vehicle. An add-on child restraint system is a portable one, which is purchased by the vehicle's owner. For many instructions that come with the restraint which may be on the restraint itself or in a booklet, or both, and to this manual. The child restraint instructions - 2002 Chevrolet Express Van | Owner's Manual - Page 56
Cargo Vans and Cab and Chassis Models) Accident statistics show that children are safer if they are restrained in the rear rather than the front rear-facing child restraint can be seriously injured or killed if the right front passenger's air bag inflates. This is because the back of the rear-facing - 2002 Chevrolet Express Van | Owner's Manual - Page 57
the Restraint (Cargo Vans and Cab and Chassis Models) The child restraint must be secured properly in the passenger seat. If your vehicle has a passenger air bag, strap always to be anchored. Be sure to read and follow the instructions for your child restraint. If yours requires that the top strap be - 2002 Chevrolet Express Van | Owner's Manual - Page 58
the top strap anchored, you'll be ready to secure the child restraint itself. Tighten the top strap when and as the child restraint manufacturer's instructions say. 1-51 - 2002 Chevrolet Express Van | Owner's Manual - Page 59
rear bench seat. Don't use a child restraint with a top strap in the right front passenger's position, or in any four-passenger rear bench seat. Cargo Van Models Passenger Van 3-Passenger Rear Seats Anchor the top strap to this bracket. For the left outboard seating position, use anchor point - 2002 Chevrolet Express Van | Owner's Manual - Page 60
shoulder belt. See the earlier part about the top strap if the child restraint has one. Be sure to follow the instructions that came with the child around the restraint. The child restraint instructions will show you how. If the shoulder belt goes in front of the child's face or neck, put - 2002 Chevrolet Express Van | Owner's Manual - Page 61
3. Buckle the belt. Make sure the release button is positioned so you would be able to unbuckle the safety belt quickly if you ever had to. 4. Pull the rest of the shoulder belt all the way out of the retractor to set the lock. 1-54 - 2002 Chevrolet Express Van | Owner's Manual - Page 62
let it go back all the way. The safety belt will move freely again and be ready to work for an adult or larger child passenger. 1-55 - 2002 Chevrolet Express Van | Owner's Manual - Page 63
a Center Seat Position You'll be using the lap belt. Be sure to follow the instructions that came with the child restraint. Secure the child in the child restraint when and as the instructions say. See the earlier part about the top strap if the child restraint has one. 1. Make the belt as - 2002 Chevrolet Express Van | Owner's Manual - Page 64
is secure. To remove the child restraint, just unbuckle the vehicle's safety belt. It will be ready to work for an adult or larger child passenger. 1-57 - 2002 Chevrolet Express Van | Owner's Manual - Page 65
child restraint would be very close to the inflating air bag. If your vehicle is a passenger van, always secure a rear-facing child restraint in a rear seat. If your vehicle is a cargo van with a right front passenger air bag, do not use a rear-facing child restraint in this vehicle. If a forward - 2002 Chevrolet Express Van | Owner's Manual - Page 66
-shoulder belt. See the earlier part about the top strap if the child restraint has one. Be sure to follow the instructions that came with the child restraint. Secure the child in the child restraint when and as the instructions say. 1. If your vehicle has a front passenger air bag, always move the - 2002 Chevrolet Express Van | Owner's Manual - Page 67
let it go back all the way. The safety belt will move freely again and be ready to work for an adult or larger child passenger. 1-60 - 2002 Chevrolet Express Van | Owner's Manual - Page 68
Older Children Q: A: What is the proper way to wear safety belts? If possible, an older child should wear a lap-shoulder belt and get the additional restraint a shoulder belt can provide. The shoulder belt should not cross the face or neck. The lap belt should fit snugly below the hips, just - 2002 Chevrolet Express Van | Owner's Manual - Page 69
child's upper body would have the restraint that belts provide. If the child is sitting in a rear seat outside position, see "Rear Safety Belt Comfort Guides" in the Index. If the child is so small that the shoulder belt is still very close to the child's face or neck, you might - 2002 Chevrolet Express Van | Owner's Manual - Page 70
CAUTION: Never do this. Here a child is sitting in a seat that has a lap-shoulder belt, but the shoulder part is behind the child. If the child wears the belt in this way, in a crash the child might slide under the belt. The belt's force - 2002 Chevrolet Express Van | Owner's Manual - Page 71
To wear it, just attach it to the regular safety belt. Replacing Restraint System Parts After a Crash If you've had a crash, do you need new belts? an air bag inflates, you'll need to replace air bag system parts. See the part on the air bag system earlier in this section. Checking Your Restraint - 2002 Chevrolet Express Van | Owner's Manual - Page 72
and Controls Here you can learn about the many standard and optional features on your vehicle, and information on starting, shifting and braking. Also explained are the instrument panel and the warning systems that tell you if everything is working properly -- and what to do if you have a problem - 2002 Chevrolet Express Van | Owner's Manual - Page 73
suffer permanent injuries or even death from heat stroke. Never leave a child alone in a vehicle, especially with the windows closed in warm or hot weather. Manual Windows To operate your manual windows, turn the hand crank on each door to raise or lower your side - 2002 Chevrolet Express Van | Owner's Manual - Page 74
Power Windows (Option) If you have power windows, the controls are located on each of the side doors. The driver's door has a switch for the passenger window as well. Your power windows will work when the ignition has been turned to RUN or ACCESSORY. Press the rear of the switch with the power - 2002 Chevrolet Express Van | Owner's Manual - Page 75
badly injured or even killed. They could operate the power windows or other controls or even make the vehicle move. Don't leave the keys in a vehicle with children. Side Swing-Out Window To open the side door swing-out windows, pull up on the latch at the edge of the - 2002 Chevrolet Express Van | Owner's Manual - Page 76
key for the ignition and all door locks. If you ever lose your key, your dealer will be able to assist you with obtaining a new one. NOTICE: Your vehicle has a number of new features that can help prevent theft. But you can have a lot of trouble getting into your vehicle if you - 2002 Chevrolet Express Van | Owner's Manual - Page 77
unlock your vehicle. If your vehicle is equipped with keyless entry, see "Keyless Entry System" later in this section for more information. From the outside, use your key. To lock the door from the inside, slide the manual lever on your door down. To unlock the door, slide the manual lever up. 2-6 - 2002 Chevrolet Express Van | Owner's Manual - Page 78
on the passenger side rear door, the side sliding door or the front portion of the 60/40 side swing-out door. With this feature, you can lock these doors so they can't be opened from the inside by passengers. When a door is locked, the inside door handle will not work. Rear Cargo Door Move the - 2002 Chevrolet Express Van | Owner's Manual - Page 79
operates on a radio frequency subject to Federal Communications Commission (FCC) Rules and with Industry Canada. This device complies with Part 15 of the 60/40 Swing-Out Side Door Move the button up to engage the security feature. Move the button down to return the door locks to normal operation. - 2002 Chevrolet Express Van | Owner's Manual - Page 80
technician for service. vehicle. You may need to stand closer during rainy or snowy weather. be blocking the signal. Take a few steps to the left or right, hold the transmitter higher, and try again. D If you're still having trouble, see your dealer or a To unlock the driver's door, press the - 2002 Chevrolet Express Van | Owner's Manual - Page 81
Matching Transmitter(s) to Your Vehicle Each remote keyless entry transmitter is coded to prevent another transmitter from unlocking your vehicle. If a transmitter is lost or stolen, a replacement can be purchased through your dealer. Remember to bring any remaining transmitters with you when you go - 2002 Chevrolet Express Van | Owner's Manual - Page 82
press and hold the LOCK and UNLOCK buttons on the transmitter for at least five seconds. The door locks should cycle to confirm resynchronization. If the locks do not cycle, see your dealer for service. 3. Align the covers and snap them together. 4. Check the operation of the transmitter. If the - 2002 Chevrolet Express Van | Owner's Manual - Page 83
outside, pull the handle toward the rear of the vehicle. Then, slide the door open. To close the sliding side door from outside, use the outside door handle to slide the door toward the front of the vehicle. When the door slides closed completely, it will be flush with the side of the body. 2-12 - 2002 Chevrolet Express Van | Owner's Manual - Page 84
toward the rear of the vehicle. Then, slide the door toward the rear of the vehicle to open it. To close the sliding door from inside, grasp the inside handle and slide the door toward the front of the vehicle to a closed position. Make sure the door is completely closed before driving away. 2-13 - 2002 Chevrolet Express Van | Owner's Manual - Page 85
60/40 Swing-Out Side Door To open the front portion of a 60/40 door from the inside, pull the handle toward you and push open the door. To open the front portion of a 60/40 door from the outside, pull up on the handle and pull the handle toward you. 2-14 - 2002 Chevrolet Express Van | Owner's Manual - Page 86
pull it toward you. To close the 60/40 side doors, close the rear door first. Then close the front door. Check to make sure that both doors are completely closed. The front side swing-out door has a check strap assembly in the door frame to keep the door from opening beyond 90 degrees. To open the - 2002 Chevrolet Express Van | Owner's Manual - Page 87
gas can come into your vehicle. You can't see or smell CO. It can cause unconsciousness and even death. CAUTION: (Continued) CAUTION: (Continued) If you must drive with the rear door(s) or rear swing-out windows open or if electrical wiring your vehicle. See "Comfort Controls" in the Index. D If - 2002 Chevrolet Express Van | Owner's Manual - Page 88
the outside, pull the handle toward you to open the passenger's side rear door first. To open the driver's side rear door, pull the latch release at the inside edge of the door. Both rear doors can be opened past 90 degrees by opening the doors past the first detent (90 degrees open), then opening - 2002 Chevrolet Express Van | Owner's Manual - Page 89
-- so don't do it. When you park your vehicle and open the driver's door, you'll hear a tone reminding you to remove your key from the ignition and locked, and so will your ignition and transmission. Also remember to lock the doors. Rear Swing-Out Window The rear swing-out windows work the same way - 2002 Chevrolet Express Van | Owner's Manual - Page 90
system. Passlock enables fuel if the ignition lock starts. If the engine is running and the SECURITY light comes on, you will be able to restart the engine if you turn the engine off. However, your Passlock system is not working properly and must be serviced doors except the driver's. D Then take the - 2002 Chevrolet Express Van | Owner's Manual - Page 91
get new brake linings. D Don't tow a trailer during break-in. See "Towing a Trailer" in the Index for more information. Ignition Positions With the key in the ignition switch, you can turn it to five different positions. A (ACCESSORY): This position allows you to use things like the radio, power - 2002 Chevrolet Express Van | Owner's Manual - Page 92
ignition switch. If none of this works, then your vehicle needs service. B (LOCK): This position locks your ignition, steering wheel and transmission START): This position starts your engine. Starting Your Gasoline Engine If you have a diesel engine, see "Starting Your Diesel Engine" in the Diesel - 2002 Chevrolet Express Van | Owner's Manual - Page 93
vehicle starts briefly but then stops again, do the same thing, but this time keep the pedal down for five or six seconds. This clears the extra gasoline from the engine. NOTICE: Your engine is designed to work with the electronics in your vehicle. If you add electrical parts or accessories, you - 2002 Chevrolet Express Van | Owner's Manual - Page 94
cord as it was before to keep it away from moving engine parts. If you don't, it could be damaged. In very cold weather, 0_F (-18_C) or colder, the engine coolant heater can help. You'll get easier starting and better fuel economy during engine warm-up. Usually, the coolant heater should be - 2002 Chevrolet Express Van | Owner's Manual - Page 95
locks your rear wheels. It's the best position to use when you start your engine because your vehicle can't move easily. Automatic Transmission Operation vehicle if the shift lever is not fully in PARK (P) with the parking brake firmly set. Your vehicle can roll. Don't leave your vehicle when the - 2002 Chevrolet Express Van | Owner's Manual - Page 96
Ensure the shift lever is fully in PARK (P) before starting the engine. Your vehicle has an automatic transmission shift lock control system. With the ignition in RUN, you must fully apply your regular brakes before you can shift from PARK (P). If you cannot shift out of PARK (P), ease pressure on - 2002 Chevrolet Express Van | Owner's Manual - Page 97
(2): This position gives you more power but lower fuel economy. You can use SECOND (2) on hills. It can help control your speed as you go down steep mountain roads, but then you would also want to use your brakes off and on. If you manually select SECOND (2), the transmission will drive in SECOND - 2002 Chevrolet Express Van | Owner's Manual - Page 98
. If the ignition is on when the parking brake is released, the brake system warning light will go off. NOTICE: Driving with the parking brake on can cause your rear brakes to overheat. You may have to replace them, and you could also damage other parts of your vehicle. Always check to be sure your - 2002 Chevrolet Express Van | Owner's Manual - Page 99
Into PARK (P) CAUTION: It can be dangerous to get out of your vehicle if the shift lever is not fully in PARK (P) with the parking brake firmly set. Your vehicle can roll. If you have left the engine running, the vehicle can move suddenly. You or others could be injured. To - 2002 Chevrolet Express Van | Owner's Manual - Page 100
to leave your vehicle with the engine running. Your vehicle could move suddenly if the shift lever is not fully in PARK (P) with the parking brake firmly set. And, if you leave the vehicle with the engine running, it could overheat and even catch fire. You or others could be injured - 2002 Chevrolet Express Van | Owner's Manual - Page 101
an automatic transmission shift lock control system. You have to fully apply your regular brakes before you can shift from brake pedal down but still can't shift out of PARK (P), try this: 1. Turn the key to OFF. 2. Apply and hold the brake until the end of Step 4. 3. Shift to NEUTRAL (N). 4. Start - 2002 Chevrolet Express Van | Owner's Manual - Page 102
Parking Over Things That Burn CAUTION: Things that can burn could touch hot exhaust parts under your vehicle and ignite. Don't park over papers, leaves, dry grass or other things that can burn. 2-31 - 2002 Chevrolet Express Van | Owner's Manual - Page 103
CAUTION: Engine exhaust can kill. It contains the gas carbon monoxide (CO), which you can't see or have to, here are some things to know. CAUTION: Idling the engine with the climate control system off could allow dangerous exhaust into your vehicle. See the earlier Caution under "Engine Exhaust - 2002 Chevrolet Express Van | Owner's Manual - Page 104
if the shift lever is not fully in PARK (P) with the parking brake firmly set. Your vehicle can roll. Don't leave your vehicle when the won't move, even when you're on fairly level ground, always set your parking brake and move the shift lever to PARK (P). Follow the proper steps to be sure your - 2002 Chevrolet Express Van | Owner's Manual - Page 105
, then release the lever to lock the wheel in place. D D D D D D Turn and Lane Change Signals Headlamp High/Low-Beam Changer Windshield Wipers Windshield Washer Cruise Control (Option) Exterior Lamps 2-34 - 2002 Chevrolet Express Van | Owner's Manual - Page 106
on, this light on the instrument panel cluster also will be on. To signal a lane change, just raise or lower the lever until the arrow starts to flash. Hold it there until you complete your lane change. The lever will return by itself when you release it. 2-35 - 2002 Chevrolet Express Van | Owner's Manual - Page 107
Windshield Wipers You control the windshield wipers by turning the band with the wiper symbol on it. (Off): Turn the band to this symbol to turn off the windshield wipers. (Mist): Turn the band to this symbol for a single wiping cycle. Hold it there until the windshield wipers start; then let it go - 2002 Chevrolet Express Van | Owner's Manual - Page 108
maintain a speed of about 25 mph (40 km/h) or more without keeping your foot on the accelerator. This can really help on long trips. Cruise control does not work at speeds below about 25 mph (40 km/h). When you apply your brakes or move the cruise switch to off, the cruise - 2002 Chevrolet Express Van | Owner's Manual - Page 109
hit a button and go into cruise when you don't want to. You could be startled and even lose control. Keep the cruise control switch off until you want to use cruise control. 1. Move the cruise control switch to on. 2. Get up to the speed you want. 4. Take your foot off the accelerator pedal. 2-38 - 2002 Chevrolet Express Van | Owner's Manual - Page 110
/accelerate, the vehicle will keep going faster until you release the switch or apply the brake. So unless you want to go faster, don't hold the switch at resume/accelerate. Increasing Speed While Using Cruise Control There are two ways to go to a higher speed: D Use the accelerator pedal to get - 2002 Chevrolet Express Van | Owner's Manual - Page 111
gear to keep your speed down. Of course, applying the brake takes you out of cruise control. Many drivers find this to be too much trouble and don't use cruise control on steep hills. Ending Cruise Control There are two ways to turn off the cruise control: D Press in the button at the end of the - 2002 Chevrolet Express Van | Owner's Manual - Page 112
Lamps Taillamps License Plate Lamps Instrument Panel Lights Ashtray Lamp (Headlamps): Turning the control to this position turns on the headlamps, together with the previously listed lamps and headlamps will flicker on and off. Have your headlamp wiring checked right away if this happens. 2-41 - 2002 Chevrolet Express Van | Owner's Manual - Page 113
OFF, LOCK or ACCESSORY, the tone can be turned off by moving the instrument panel brightness thumbwheel next to the exterior lamp control all the way met: D The ignition is on, D The exterior lamp control is off, and D The parking brake is released. When the DRL are on, only your headlamps will - 2002 Chevrolet Express Van | Owner's Manual - Page 114
lamps control. Turn the thumbwheel up to brighten the lights. When the thumbwheel is moved to the first position, the radio display the next position will activate the interior dome lamps Your vehicle's center high-mounted stoplamp is located above the rear doors at the center of the vehicle. - 2002 Chevrolet Express Van | Owner's Manual - Page 115
in, the interior lamps will not come on when any of the vehicle's doors are opened. This feature is helpful when you want to leave your door(s) open for an extended period of time and do not want to run the battery down. The button is located next to the exterior lamp control. Illuminated - 2002 Chevrolet Express Van | Owner's Manual - Page 116
after dark. Push the tab away from you to restore the mirror to the original position. Outside Mirrors Adjust your outside mirrors so you can see a little of the side of your vehicle, and have a clear view of objects behind you. Some mirrors can be folded in to enter narrow passageways. If your - 2002 Chevrolet Express Van | Owner's Manual - Page 117
knob clockwise to adjust the passenger's side mirror and counterclockwise to adjust the driver's side mirror. The center position is neutral. Heated Outside Mirrors (If Equipped) Your outside mirrors can be defrosted by pressing the button located near the fan control. An indicator light in the - 2002 Chevrolet Express Van | Owner's Manual - Page 118
Convex Outside Mirror Your passenger's side mirror may be convex. A convex mirror's surface is curved so you can see more from the driver's seat. Camper-Type Mirrors (If Equipped) If your vehicle is equipped with the camper-type mirrors, they can be adjusted so you can have a clear view of any - 2002 Chevrolet Express Van | Owner's Manual - Page 119
1. To adjust the mirrors when towing a trailer, turn the mirror by pushing the mirror head toward the front of the vehicle. 2. Turn the mirror head so that it swings further outboard and adjust the mirror surface as needed. 2-48 - 2002 Chevrolet Express Van | Owner's Manual - Page 120
at the center of the instrument panel extension, by the floor. To open the compartment, press down on inside portion of the handle and the compartment will open automatically. Storage compartments may also be included on the inside of each front door. To use the cigarette lighter, push it in all the - 2002 Chevrolet Express Van | Owner's Manual - Page 121
go. When it's done, it will pop back by itself. To remove the front ashtray, pull up on the tab with a key or similar object inserted in them from side to side. Visor Vanity Mirror (Option) Some visors have mirrors built in, with or without lamps. Just lift the mirror cover on each visor to turn the - 2002 Chevrolet Express Van | Owner's Manual - Page 122
instructions that are included with any electrical equipment that you install. The accessory power outlet is located on the passenger's side of the front you experience a problem, see your dealer for additional information on the power accessory plugs. NOTICE: When using the accessory power outlet, - 2002 Chevrolet Express Van | Owner's Manual - Page 123
The Instrument Panel - Your Information System The main components of your instrument panel are the following: A. Lamp Control E. Audio System B. Air Vents F. Turn Signal/Multifunction Lever C. Instrument Panel Cluster G. Horn D. Comfort Controls System H. Convenience Tray I. Cigarette Lighter J. - 2002 Chevrolet Express Van | Owner's Manual - Page 124
panel cluster is designed to let you know at a glance how your vehicle is running. You'll know how fast you're going, how much fuel you're using, and many other things you'll need to know to drive safely and economically. 2-53 - 2002 Chevrolet Express Van | Owner's Manual - Page 125
that must be followed, so check with your state or provincial vehicle registration office. But generally, if the new odometer can be set to the mileage total of the old odometer, then it must be. But if it can't, then it's set at zero, and a label must be put on the - 2002 Chevrolet Express Van | Owner's Manual - Page 126
part describes the warning lights and gages that may be on your vehicle. The pictures on when there may be or is a problem with one of your vehicle's functions. As warning lights come on briefly when you start the engine just to let you know they controls top vehicle speed. The system controller - 2002 Chevrolet Express Van | Owner's Manual - Page 127
problem, check the section that tells you what to do about it. Please follow this manual problem. The system check includes the air bag sensor, the air bag modules, the wiring and the crash sensing and diagnostic module. For more information come on when you start your vehicle, and it will flash for - 2002 Chevrolet Express Van | Owner's Manual - Page 128
vehicle serviced right away if the air bag readiness light stays on after you start your problem. Have it checked right away. Driving while this light is on could drain your battery. If you must drive a short distance with this light on, it helps to turn off all your accessories, such as the radio - 2002 Chevrolet Express Van | Owner's Manual - Page 129
volts. Readings in the low warning zone may occur when a large number of electrical accessories are operating in the vehicle and the engine is left at an idle for an extended warning zone indicate a possible problem in the electrical system. Have the vehicle serviced as soon as possible. 2-58 - 2002 Chevrolet Express Van | Owner's Manual - Page 130
stays on after your parking brake is fully released, it means you have a brake problem. Your vehicle's hydraulic brake system is divided into two parts. If one part isn't working, the other part can still work and stop you. For good braking, though, you need both parts working well. If the warning - 2002 Chevrolet Express Van | Owner's Manual - Page 131
your vehicle needs service. If the regular brake system warning light isn't on, you still have brakes, but you don't have anti-lock brakes. If the regular brake system warning light is also on, you don't have anti-lock brakes and there's a problem with your regular brakes. See "Brake System Warning - 2002 Chevrolet Express Van | Owner's Manual - Page 132
. This system is also designed to assist your service technician in correctly diagnosing any malfunction. United States Canada NOTICE: If you keep driving your vehicle with this light on, after a while, your emission controls may not work as well, your fuel economy may not be as good and your - 2002 Chevrolet Express Van | Owner's Manual - Page 133
made to the engine, transmission, exhaust, intake or fuel system of your vehicle or the replacement of the original tires with other than those of the same Tire Performance Criteria (TPC) can affect your vehicle's emission controls and may cause the SERVICE ENGINE SOON or CHECK ENGINE light to come - 2002 Chevrolet Express Van | Owner's Manual - Page 134
considering the following: Did you recently put fuel into your vehicle? If so, reinstall the fuel cap, making sure to fully install the uphill grades. If you are towing a trailer, reduce the amount of cargo being hauled as soon as it is possible. If the light stops service center for service. 2-63 - 2002 Chevrolet Express Van | Owner's Manual - Page 135
fuel to turn the light off. If none of the above steps have made the light turn off, have your dealer or qualified service center check the vehicle. Your dealer has the proper test equipment and diagnostic tools to fix any mechanical or electrical problems critical emission control systems during - 2002 Chevrolet Express Van | Owner's Manual - Page 136
Lamp (Service Engine Soon with this light on, after a while, your emission controls may not work as well, your fuel economy may not be as good and your engine may things happen, drive or tow your vehicle to your dealer for service. Reduced Engine Power The REDUCED ENGINE POWER light will come on - 2002 Chevrolet Express Van | Owner's Manual - Page 137
be burned. Check your oil as soon as possible and have your vehicle serviced. Oil pressure may vary with engine speed, outside temperature and oil viscosity, but be caused by a dangerously low oil level or other problem causing low oil pressure. Check your oil as soon as possible. NOTICE: Damage - 2002 Chevrolet Express Van | Owner's Manual - Page 138
light flashes, the PasslockR System has entered a tamper mode. If the vehicle fails to start, see "Passlock" in the Index. If the light comes on continuously while driving and stays on, there may be a problem with the Passlock System. Your vehicle will not be protected by Passlock, and you should - 2002 Chevrolet Express Van | Owner's Manual - Page 139
Gage Listed are four situations you may experience with your fuel gage: D At the gas station, the fuel pump shuts off before the gage reads full. D It takes a little more or less fuel to fill up than the fuel gage indicated. For example, the gage may have indicated the tank was half full, but - 2002 Chevrolet Express Van | Owner's Manual - Page 140
Tape Player (If Equipped) AM-FM Stereo with Compact Disc Player (If Equipped) 3-24 AM-FM Stereo with Cassette Tape and Compact Disc Player with Radio Data System (RDS) and Automatic Tone Control (If Equipped) AM-FM Stereo with 6-Disc Compact Disc Player with Programmable Equalization and - 2002 Chevrolet Express Van | Owner's Manual - Page 141
the fan off, turn the mode knob on the far right to OFF. Temperature Knob The middle knob on the control panel regulates the temperature of the air flowing into the passenger area of your vehicle. This knob will allow you to adjust the relative air temperature independently of the function knob - 2002 Chevrolet Express Van | Owner's Manual - Page 142
/Defog):This setting divides airflow between the heater floor vents and windshield. DEF (Defrost): This setting directs air through the windshield defroster vents. This setting is used to remove fog or ice from the windshield. Heater/Air Conditioning Controls (If Equipped) If your vehicle has air - 2002 Chevrolet Express Van | Owner's Manual - Page 143
knob on the control panel lets you select the temperature of the air flowing into the passenger compartment of your fuel economy. This setting also cools the air the fastest. After the vehicle's interior ): This setting divides airflow between the floor vents and instrument panel vents. The air - 2002 Chevrolet Express Van | Owner's Manual - Page 144
air to the rear floor vents, turn the thumbwheel marked HEAT to the desired fan speed. The thumbwheel has three positions. To increase the flow of heated air, turn the thumbwheel toward HIGH. To turn the fan off, turn the thumbwheel to OFF. Front Passenger Control To adjust the air temperature - 2002 Chevrolet Express Van | Owner's Manual - Page 145
floor vents for heating. The knob can be set to any blend setting. To adjust the airflow speed, turn the fan knob on the left side of the control panel to the desired fan speed. To activate the rear control, turn the fan knob on the front control to REAR CNTL. Rear Passenger Control The rear control - 2002 Chevrolet Express Van | Owner's Manual - Page 146
your vehicle has rear air conditioning, setting it on LO may enhance front A/C performance by allowing trapped refrigerant in rear lines to circulate. floor outlets. The heater works best if you keep your windows closed while using it. If you use the optional engine coolant heater before starting - 2002 Chevrolet Express Van | Owner's Manual - Page 147
defogger, press this button located near the fan control. An indicator light in the button will come mirrors. See "Heated Outside Rearview Mirrors" in the Index. Do not attach a temporary vehicle license, tape or decals across the defogger grid on the rear windows. Use care not to damage the wiring - 2002 Chevrolet Express Van | Owner's Manual - Page 148
moving. With the side windows closed, air will flow into the front air inlet grilles at the base of the windshield, through the vehicle and out of the rear the second and third seat on the driver's side of the vehicle, near the floor. You can move the vents to direct the flow of air, or close the - 2002 Chevrolet Express Van | Owner's Manual - Page 149
can do and how to operate all of its controls to be sure you're getting the most out of throughout your vehicle. Setting the Clock for Systems without Radio Data System Press and hold the HR or MIN arrow or off. D Keep the air path under the front seats clear of Your vehicle has air vents in the - 2002 Chevrolet Express Van | Owner's Manual - Page 150
To set the clock to the time of an FM station broadcasting Radio Data System (RDS) information, press and hold the hour and minute buttons at the same take a few minutes for your clock time to update. AM-FM Stereo Playing the Radio PWR (Power): Press this knob to turn the system on and off. VOL ( - 2002 Chevrolet Express Van | Owner's Manual - Page 151
next station. Press one of the SEEK arrows again to stop scanning. The radio will scan to stations with a strong signal only. To scan preset stations, SEEK arrows for more than four seconds until you hear two beeps. The radio will go to the first preset station stored on your pushbuttons, play for - 2002 Chevrolet Express Van | Owner's Manual - Page 152
and a zero will appear on the display. To adjust both tone controls and both speaker controls to the middle position, end out of audio mode by pressing a number will appear on the display when the sound is balanced toward the front speakers. R and a number will appear on the display when the sound - 2002 Chevrolet Express Van | Owner's Manual - Page 153
and a zero will appear on the display. To adjust both tone controls and both speaker controls to the middle position, end out of audio mode by pressing the be returned to the dealership for service. AM FM Stereo with Cassette Tape Player (If Equipped) Playing the Radio PWR (Power): Press this knob - 2002 Chevrolet Express Van | Owner's Manual - Page 154
next station. Press one of the SEEK arrows again to stop scanning. The radio will scan to stations with a strong signal only. To scan preset stations, AM, six FM1 and six FM2) by performing the following steps: 1. Turn the radio on. 2. Press AM FM to select the band. 3. Tune in the desired station - 2002 Chevrolet Express Van | Owner's Manual - Page 155
and a zero will appear on the display. To adjust both tone controls and both speaker controls to the middle position, end out of audio mode by pressing a number will appear on the display when the sound is balanced toward the front speakers. R and a number will appear on the display when the sound - 2002 Chevrolet Express Van | Owner's Manual - Page 156
locked up. Your vehicle must be returned to the dealership for service. Playing a Cassette Tape Your tape player is built to the tape and start over. While the tape is playing, use the VOL, AUDIO and SEEK controls just as you do for the radio. The radio will display UP later in this section. 3-17 - 2002 Chevrolet Express Van | Owner's Manual - Page 157
by using the TUNE or SEEK controls or by using the scan or preset scan features. 4 FWD (Forward): Press this pushbutton to advance quickly to another part of the tape. FF will appear on the display. Press this pushbutton again to return to playing the tape. The radio will play the last selected - 2002 Chevrolet Express Van | Owner's Manual - Page 158
will flash on the display while the cassette player is searching for the start of the selection. Your tape must have at least three seconds of feature, use the following steps: D Turn the ignition to RUN or ACCESSORY. D Turn the radio on. D Press and hold the TAPE button for two seconds until one - 2002 Chevrolet Express Van | Owner's Manual - Page 159
next station. Press one of the SEEK arrows again to stop scanning. The radio will scan to stations with a strong signal only. The sound will mute while for more than four seconds until you will hear a double beep. The radio will go to the first preset station stored on your pushbuttons, play for - 2002 Chevrolet Express Van | Owner's Manual - Page 160
, six FM1 and six FM2) by performing the following steps: 1. Turn the radio on. 2. Press AM FM to select the band. 3. Tune in the desired and a zero will appear on the display. To adjust both tone controls and both speaker controls to the middle position, end out of audio mode by pressing the AUDIO - 2002 Chevrolet Express Van | Owner's Manual - Page 161
when the sound is balanced toward the front speakers. R and a number will display. To adjust both tone controls and both speaker controls to the middle position, end radio has not been configured properly for your vehicle and must be returned to the dealership for service later in this section. 3-22 - 2002 Chevrolet Express Van | Owner's Manual - Page 162
this button to see the current track number or how long the current track has been playing. AM FM: Press this button to listen the radio when a CD is playing. The CD will stop but remain in the player. CD: Press this button to play a compact disc when listening to the - 2002 Chevrolet Express Van | Owner's Manual - Page 163
smooth the disc should play. normal, the disc should play. AM-FM Stereo with Cassette Tape and Compact Disc Player with Radio Data System (RDS) and Automatic Tone Control (If Equipped) D If it's very hot. When the temperature returns to D The disc is upside down. D It is dirty, scratched or - 2002 Chevrolet Express Van | Owner's Manual - Page 164
noise at any speed. The volume level should always sound the same to you as you drive. NONE will appear on the display if the radio cannot determine the vehicle speed. If you don't want to use automatic volume, select OFF. DISP (Display): Pressing this button will display the station being - 2002 Chevrolet Express Van | Owner's Manual - Page 165
beep and adjust the display level to the middle position. To adjust all tone and speaker controls to the middle position, push and hold the AUDIO knob when no tone or speaker control is displayed. The radio will produce one beep and display ALL with the level display in the middle position. AUTO - 2002 Chevrolet Express Van | Owner's Manual - Page 166
the sound to the left speakers. To adjust the fade to the front and rear speakers, push and release the AUDIO knob until FADE appears on all tone and speaker controls to the middle position, push and hold the AUDIO knob when no tone or speaker control is displayed. The radio will produce one beep - 2002 Chevrolet Express Van | Owner's Manual - Page 167
sends data along with the audio of the FM station you are currently tuned to. You can use RDS to display program information and to control your radio. With RDS, the radio can do the following: When you are tuned to an RDS station, the station name will appear on the display, instead of - 2002 Chevrolet Express Van | Owner's Manual - Page 168
while using RDS. Pressing this knob will also display an RDS station frequency or program type when the radio is on. The display options are station name, station frequency, PTY and the name of the program of the emergency broadcast system. This feature is not supported by all RDS stations. 3-29 - 2002 Chevrolet Express Van | Owner's Manual - Page 169
INFO (Information): If the current station has a message, the information icon will appear on the display. These text messages are from the RDS broadcaster to the listening public and may be general information such as artist and song title, call in phone numbers, etc. Press this button to see the - 2002 Chevrolet Express Van | Owner's Manual - Page 170
a garbled sound, the tape may not be in squarely. Press EJT to remove the tape and start over. While the tape is playing, use the VOL, AUDIO and SEEK controls just as you do for the radio. The display will show TAPE and an arrow showing which side of the tape is playing - 2002 Chevrolet Express Van | Owner's Manual - Page 171
4 FWD (Forward): Press this pushbutton to advance quickly to another part of the tape. Press this pushbutton again to return to playing speed. The radio will play the last selected station while the tape advances. The station frequency and FWD will appear on the display. You may select stations - 2002 Chevrolet Express Van | Owner's Manual - Page 172
CHK TAPE (Check Tape): If CHK TAPE appears on the radio display, the tape won't play because of one of the first press DISP or EJT. If an error appears on the display, see "Compact Disc Messages" later in this section. 1 PREV (Previous): Press this pushbutton to go to the previous track if - 2002 Chevrolet Express Van | Owner's Manual - Page 173
it is not playing. Eject may be activated with either the ignition or radio off. CDs may be loaded with the radio and ignition off if this button is pressed first. A SEEK ": Press the left arrow to go to the start of the current or previous track. Press the right arrow to go - 2002 Chevrolet Express Van | Owner's Manual - Page 174
, for any other reason, try a known good CD. If any error occurs repeatedly or if an error can't be corrected, contact your dealer. Playing the Radio PWR (Power): Push this knob to turn the system on and off. VOLUME: Turn the knob clockwise to increase volume. Turn it counterclockwise to decrease - 2002 Chevrolet Express Van | Owner's Manual - Page 175
and FM2. The display shows your selection. TUNE: Turn this knob to select radio stations. SEEK : Press the right or left arrow to go to the next PRESET SCAN will appear on the display. You will hear a double beep. The radio will go to a preset station stored on your pushbuttons, play for a few - 2002 Chevrolet Express Van | Owner's Manual - Page 176
adjust all tone and speaker controls to the middle position, push and hold the AUDIO knob when no tone or speaker control is displayed. The radio will produce one beep and of the preset program types. To return to the manual mode (CUSTOM), press the AUTO EQ button until CUSTOM appears on the display. Then - 2002 Chevrolet Express Van | Owner's Manual - Page 177
balances the sound between the speakers. To adjust the fade between the front and rear speakers, push and hold the AUDIO knob until FAD appears tone and speaker controls to the middle position, push and hold the AUDIO knob when tone or speaker controls are not displayed. The radio will produce one - 2002 Chevrolet Express Van | Owner's Manual - Page 178
will appear on the display. If both P-TYPE and TRAF are on, the radio will search for stations with traffic announcements and the selected PTY. To use the turn alternate frequency off. AF OFF will appear on the display. The radio will not switch to other stations. When you turn the ignition off and - 2002 Chevrolet Express Van | Owner's Manual - Page 179
alert announcement comes on the current radio station, you will hear it, even if the volume is muted or a compact disc is playing. If the compact disc player is playing, play will stop for the announcement and resume when the announcement is finished. INFO (Information): If the current station has - 2002 Chevrolet Express Van | Owner's Manual - Page 180
an error appears on the display, see "Compact Disc Messages" later in this section. LOAD CD : Press the LOAD side of this each time you play a disc. If the radio is on or off, the last disc loaded will begin to play automatically. As each new track starts to play, the track number will appear on - 2002 Chevrolet Express Van | Owner's Manual - Page 181
start playing a CD. Then press the numbered pushbutton that corresponds to the CD you want to play. A small bar will appear under the CD number that is playing, and the track number will appear. If an error appears on the radio display, see "Compact Disc Messages" later it in manually. The receiver - 2002 Chevrolet Express Van | Owner's Manual - Page 182
. The equalization will be automatically set whenever you play a compact disc. See "AUTO EQ" listed previously for more information. SEEK : To seek, press the left arrow while playing a CD to go to the start of the current track, if more than ten seconds have passed. Press the right arrow to go to - 2002 Chevrolet Express Van | Owner's Manual - Page 183
knob until the display flashes. AM FM: Press this button to play the radio when a disc(s) is in the player. Using Song List Mode The integrated at least one disc. See "LOAD CD" listed previously in this section for more information. 2. Check to see that the disc changer is not in song list mode. - 2002 Chevrolet Express Van | Owner's Manual - Page 184
To delete tracks from the song list, perform the following steps: 1. Turn the disc player on. 2. Press the SONG LIST button to turn song list on. S-LIST will appear on the display. 3. Press the SEEK SCAN arrows to select the desired track to be deleted. 4. Press and hold the SONG LIST button for two - 2002 Chevrolet Express Van | Owner's Manual - Page 185
error message, write it down and provide it to your dealer when reporting the problem. Theft-Deterrent Feature Non-RDS Radios (If Equipped) THEFTLOCKR is designed to discourage theft of your radio. The feature works automatically by learning a portion of the Vehicle Identification Number (VIN). If - 2002 Chevrolet Express Van | Owner's Manual - Page 186
equipment, check with your dealer and be sure to check federal rules covering mobile radio and telephone units. Tips About Your Audio System Hearing damage from loud noise is Take precautions by adjusting the volume control on your radio to a safe sound level before your hearing adapts to it. 3-47 - 2002 Chevrolet Express Van | Owner's Manual - Page 187
. The recommended cleaning cassette is available through your dealer (GM Part No. 12344789). When cleaning the cassette tape player with the Cassette Tape Player do the following: 1. Turn the ignition to RUN or ACCESSORY. 2. Turn the radio off. 3. Press and hold the TAPE button for five seconds. CAS - 2002 Chevrolet Express Van | Owner's Manual - Page 188
Disc Player with Radio Data System and Programmable Equalization do the following: 1. Turn the ignition to RUN or ACCESSORY. 2. Turn the radio off. 3. Press button for five seconds to reset the CLEAN or CLN indicator. The radio will display CLEANED or --- to show the indicator was reset. Cassettes - 2002 Chevrolet Express Van | Owner's Manual - Page 189
is required, tighten by hand, then with a wrench one quarter turn. Chime Level Adjustment (RDS Radios Only) The radio is the vehicle chime producer. The chime is produced from the driver's side front door speakers. To change the volume level, press and hold pushbutton 6 with the ignition on and the - 2002 Chevrolet Express Van | Owner's Manual - Page 190
Here you'll find information about driving on different kinds of roads and in varying weather conditions. We've also included many other useful tips on driving. 4-2 4-3 4-6 4-6 4-9 4-11 4-12 4-13 4-14 4-16 Defensive Driving Drunken Driving Control of a Vehicle Braking Steering Off-Road Recovery - 2002 Chevrolet Express Van | Owner's Manual - Page 191
rural driving. You never know when the vehicle in front of you is going to brake or turn suddenly. Defensive driving requires that a for something on the floor -- makes proper defensive driving more difficult and can even cause a collision, with resulting injury. Ask a passenger to help do things - 2002 Chevrolet Express Van | Owner's Manual - Page 192
to drive? It's a lot less than many might think. Although it depends on each person and situation, here is some general information on the problem. The Blood Alcohol Concentration (BAC) of someone who is drinking depends upon four things: D D D D Judgment Muscular Coordination Vision Attentiveness - 2002 Chevrolet Express Van | Owner's Manual - Page 193
According to the American Medical Association, a 180-lb. (82 kg) person who drinks three 12-ounce (355 ml) bottles of beer in an hour will end up with a BAC of about 0.06 percent. The person would reach the same BAC by drinking three 4-ounce (120 ml) glasses of wine or three mixed drinks if each had - 2002 Chevrolet Express Van | Owner's Manual - Page 194
can make crash injuries worse, especially injuries to the brain, spinal cord or heart. This means that when anyone who has been drinking -- driver or passenger -- is in a crash, that person's chance of being killed or permanently disabled is higher than if the person had not been drinking. CAUTION - 2002 Chevrolet Express Van | Owner's Manual - Page 195
. Age, physical condition, alertness, coordination and eyesight all play a part. So do alcohol, drugs and frustration. But even in 3/4 of brakes; the weight of the vehicle and the amount of brake force applied. Sometimes, as when you're driving on snow or ice, it's easy to ask more of those control - 2002 Chevrolet Express Van | Owner's Manual - Page 196
will help prevent a braking skid. When you start your engine and begin to drive away, your anti-lock brake system will check itself. You may hear a momentary motor or clicking noise while this test is going on. This is normal. If there's a problem with the anti-lock brake system, this warning light - 2002 Chevrolet Express Van | Owner's Manual - Page 197
A computer senses that wheels are slowing down. If one of the wheels is about to stop rolling, the computer will separately work the brakes at each front wheel and at both rear wheels. As you brake, your computer keeps receiving updates on wheel speed and controls braking pressure accordingly. 4-8 - 2002 Chevrolet Express Van | Owner's Manual - Page 198
front of you, you won't have time to apply your brakes if that vehicle suddenly slows or stops. Always leave enough room up ahead to stop, even though you have anti-lock brakes. Using Anti-Lock Don't pump the brakes. Just hold the brake lot of the "driver lost control" accidents mentioned on the news - 2002 Chevrolet Express Van | Owner's Manual - Page 199
too much of those places. You can lose control. What should you do if this ever happens speed. Of course, the posted speeds are based on good weather and road conditions. Under less between parked cars and stops right in front of you. You can avoid these problems by braking -- if you can stop in time - 2002 Chevrolet Express Van | Owner's Manual - Page 200
, steer so that your vehicle straddles the edge of the pavement. You can turn the steering wheel up to one-quarter turn until the right front tire contacts the pavement edge. Then turn your steering wheel to go straight down the roadway. 4-11 - 2002 Chevrolet Express Van | Owner's Manual - Page 201
, especially if you're following a larger vehicle. Also, you won't have adequate space if the vehicle ahead suddenly slows or stops. Keep back a reasonable distance. start to accelerate but stay in the right lane and don't get too close. Time your move so you will be increasing speed as the time - 2002 Chevrolet Express Van | Owner's Manual - Page 202
right lane. (Remember that your right outside mirror is convex. The vehicle you just passed may seem to be farther away from you than it really is.) Loss of Control Let's review what driving experts say about what happens when the three control systems (brakes, steering and acceleration) don't have - 2002 Chevrolet Express Van | Owner's Manual - Page 203
start control more limited. While driving on a surface with reduced traction, try your best to avoid sudden steering, acceleration or braking (including engine braking mirrored surface" -- and slow down when you have any doubt. Remember: Any anti-lock brake system (ABS) helps avoid only the braking - 2002 Chevrolet Express Van | Owner's Manual - Page 204
Drive defensively. D Don't drink and drive. D Adjust your inside rearview mirror to reduce the D D D D glare from headlamps behind you. Since in bright sunshine you are wise to wear sunglasses. Your eyes will have less trouble adjusting to night. But if you're driving, don't wear sunglasses at night - 2002 Chevrolet Express Van | Owner's Manual - Page 205
Rain and on Wet Roads Rain and wet roads can mean driving trouble. On a wet road, you can't stop, accelerate or turn 'll get even less traction. It's always wise to go slower and be cautious if rain starts to fall while you are driving. The surface may get wet suddenly when your reflexes are tuned - 2002 Chevrolet Express Van | Owner's Manual - Page 206
could lose control of the vehicle. After driving through a large puddle of water or a car wash, apply your brake pedal lightly until your brakes work normally. or even going through some car washes can cause problems, too. The water may affect your brakes. Try to avoid puddles. But if you can't, try - 2002 Chevrolet Express Van | Owner's Manual - Page 207
Hydroplaning doesn't happen often. But it can if your tires do not have much tread or if the pressure in one or more is low. It can happen if a lot of water is standing on the road. If you can see reflections from trees, telephone poles or other vehicles, and raindrops "dimple" the water's surface, - 2002 Chevrolet Express Van | Owner's Manual - Page 208
Get a city map and plan your trip into an unknown part of the city just as you would for a cross-country a light turns green, and just before you start to move, check both ways for vehicles that have not cleared the red light. One of the biggest problems with city streets is the amount of traffic - 2002 Chevrolet Express Van | Owner's Manual - Page 209
close to the prevailing speed. Switch on your turn signal, check your mirrors and glance over your shoulder as often as necessary. Try to blend smoothly the right lane unless you want to pass. Before changing lanes, check your mirrors. Then use your turn signal. Just before you leave the lane, glance - 2002 Chevrolet Express Van | Owner's Manual - Page 210
to go. If it needs service, have it done before starting out. Of course, you'll find experienced and able service experts in GM dealerships all across North America. They'll be ready and willing to help if you need it. D Wiper Blades: Are they in good shape? D Fuel, Engine Oil, Other Fluids: Have - 2002 Chevrolet Express Van | Owner's Manual - Page 211
cool interior. D Keep your eyes moving. Scan the road ahead and to the sides. Check your mirrors and your instruments frequently. Driving on steep hills or mountains is different from driving in flat or rolling terrain. D If you get sleepy, pull off the road into a rest, service - 2002 Chevrolet Express Van | Owner's Manual - Page 212
shape. Check all fluid levels and also the brakes, tires, cooling system and transmission. These parts can work hard on mountain roads. thing to know accident. You may see highway signs on mountains that warn of special problems. Examples are long grades, passing or no-passing zones, a falling rocks - 2002 Chevrolet Express Van | Owner's Manual - Page 213
flashlight, a red cloth and reflective warning triangles. And, if you will be driving under severe conditions, include a small bag of sand, a piece of old carpet or a couple of burlap bags to help provide traction. Be sure you properly secure these items in your vehicle. Driving on Snow or Ice Most - 2002 Chevrolet Express Van | Owner's Manual - Page 214
a hard stop on a slippery road. Even though you have an anti-lock braking system, you'll want to begin stopping sooner than you would on dry pavement ice can be slick and hard to drive on. But wet ice can be even more trouble because it may offer the least traction of all. You can get wet ice when it - 2002 Chevrolet Express Van | Owner's Manual - Page 215
no blankets or extra clothing, make body insulators from newspapers, burlap bags, rags, floor mats -- anything you can wrap around yourself or tuck under your clothing to keep warm. summon help and keep yourself and your passengers safe: D Turn on your hazard flashers. 4-26 You can run the engine - 2002 Chevrolet Express Van | Owner's Manual - Page 216
the vehicle, and possibly for signaling later on with your headlamps. Let the heater run for a while. If you have a diesel engine, you may have to run it Start the engine again and repeat this only when you feel really uncomfortable from the cold. But do it as little as possible. Preserve the fuel - 2002 Chevrolet Express Van | Owner's Manual - Page 217
rear edge of the driver's door. The label shows the size of fuel and cargo. Do not load your vehicle any heavier than the GVWR, or either the maximum front or rear GAWR. If you do, parts on your vehicle can break, and it can change the way your vehicle handles. These could cause you to lose control - 2002 Chevrolet Express Van | Owner's Manual - Page 218
a sudden stop or turn, or in a crash. D Put things in the cargo area of your vehicle. Try to spread the weight evenly. D Never stack heavier to include the weight of the people inside as part of your load. If you added any accessories or equipment after your vehicle left the factory, remember - 2002 Chevrolet Express Van | Owner's Manual - Page 219
lose control when you pull a trailer. For example, if the trailer is too heavy, the brakes may not work well -- or even at all. You and your passengers could be seriously injured. Pull a trailer only if you have followed all the steps in this section. Ask your dealer for advice and information about - 2002 Chevrolet Express Van | Owner's Manual - Page 220
for a vehicle used to tow a trailer. See "Scheduled Maintenance Services" in the Index. To identify what the vehicle trailering capacity is for your vehicle, you should read the information in "Weight of the Trailer" that appears later in this section. If yours was built with trailering options, as - 2002 Chevrolet Express Van | Owner's Manual - Page 221
this information can be state controls. (800 km) your new vehicle is driven. Your engine, axle or other parts could be damaged. tow a trailer, don't drive over 50 mph (80 km/h) and don't make starts at full throttle. This helps your engine and other parts trailer can weigh, based upon vehicle model - 2002 Chevrolet Express Van | Owner's Manual - Page 222
Model G1500 (Cargo) Engine 4.3L 5.0L 5.7L Axle Ratio 3.42 3.42 3.42 3.42 3.73 3.42 3.42 3.73 3.42 4.10 3.42 3.42 3.73 (4767) 10,500 (4767) 11,000 (4994) 12,000 (5448) 13,500 (6129) 14,500 (6583) 14,500 (6583) G1500 (Passenger) 4.3L 5.0L 5.7L G2500 (Cargo) 4.3L 5.0L 5.7L 6.5L 3.73 4.10 4-33 - 2002 Chevrolet Express Van | Owner's Manual - Page 223
Model G2500 (Passenger) Engine 5.7L 6.5L Axle Ratio 3.73 4.10 3.73 4.10 3.73 4.10 3.73 4.10 3.42 3.73 4.10 Max. 6129) 14,500 (6583) 14,500 (6583) 13,500 (6129) 15,000 (6810) 17,000 (7718) G3500 (Cargo) 5.7L 6.5L 8.1L G3500 (Passenger) 5.7L 6.5L 8.1L 3.73 4.10 3.73 4.10 3.42 3.73 4.10 4-34 - 2002 Chevrolet Express Van | Owner's Manual - Page 224
passengers and cargo in the towing vehicle must be subtracted from the above maximum trailer weights. You can ask your dealer for our trailering information weight of your vehicle. The Gross Vehicle Weight (GVW) includes the curb weight of the vehicle, any cargo you may carry in it, and the people - 2002 Chevrolet Express Van | Owner's Manual - Page 225
tires. You'll find these numbers on the Certification label at the rear edge of the driver's door or see "Loading Your Vehicle" in the Index. Then be sure you don't go over the GVW limit for your vehicle, including the weight of the trailer tongue. D If you'll be pulling a trailer - 2002 Chevrolet Express Van | Owner's Manual - Page 226
allow safety chains to drag on the ground. Trailer Brakes If your trailer weighs more than 1,000 lbs. (450 kg) loaded, then it needs its own brakes -- and they must be adequate. Be sure to read and follow the instructions for the trailer brakes so you'll be able to install, adjust and maintain - 2002 Chevrolet Express Van | Owner's Manual - Page 227
through a window in the rear or another opening, drive with your front, main heating or cooling system on and with the fan on any mirror adjustment. If the trailer has electric brakes, start your vehicle and trailer moving and then apply the trailer brake controller by hand to be sure the brakes - 2002 Chevrolet Express Van | Owner's Manual - Page 228
would when driving your vehicle without a trailer. This can help you avoid situations that require heavy braking and sudden turns. Making Turns NOTICE: Making very sharp turns while trailering could cause the trailer to right. Always back up slowly and, if possible, have someone guide you. 4-39 - 2002 Chevrolet Express Van | Owner's Manual - Page 229
When you tow a trailer, your vehicle has to have extra wiring and a heavy-duty turn signal flasher (included in the optional trailering shift to a lower gear before you start down a long or steep downgrade. If you don't shift down, you might have to use your brakes so much that they would get hot - 2002 Chevrolet Express Van | Owner's Manual - Page 230
overfill), engine oil, axle lubricant, belt, cooling system and brake system. Each of these is covered in this manual, and the Index will help you find them quickly. If you're trailering, it's a good idea to review these sections before you start your trip. Check periodically to see that all hitch - 2002 Chevrolet Express Van | Owner's Manual - Page 231
and turn signal Dark Green: Right stoplamp and turn signal Three-Wire Harness D Dark Blue: Use for electric trailer brakes (seven-wire harness only) D Orange: Trailer accessory (seven-wire harness only) D White (heavy gage): Ground wire Securely attach the harness to the trailer, then tape or - 2002 Chevrolet Express Van | Owner's Manual - Page 232
on the Road Here you'll find what to do about some problems that can occur on the road. 5-2 5-2 5-3 5-9 5-10 Hazard Warning Flashers Other Warning Devices Jump Starting Towing Your Vehicle Engine Overheating (Gasoline Engine) 5-12 5-20 5-20 5-21 5-36 Cooling System (Gasoline Engine) Engine Fan - 2002 Chevrolet Express Van | Owner's Manual - Page 233
Press the button again to turn the flashers off. Your hazard warning flashers let you warn others. They also let police know you have a problem. Your front and rear turn signal lamps will flash on and off. When the hazard warning flashers are on, your turn signals won't work. Other Warning Devices - 2002 Chevrolet Express Van | Owner's Manual - Page 234
yellow hydrometer and a cranking complaint. Trying to start your vehicle by pushing or pulling it won't work, and it could damage your vehicle. CAUTION: Batteries can hurt you. They can be dangerous because: D They contain acid that can burn you. D They contain gas - 2002 Chevrolet Express Van | Owner's Manual - Page 235
single battery in another vehicle to start your diesel engine. If your vehicle has more brake firmly on both vehicles involved in the jump start procedure. Put an automatic transmission in PARK (P) or a manual transmission in NEUTRAL before setting the parking brake. NOTICE: If you leave your radio - 2002 Chevrolet Express Van | Owner's Manual - Page 236
is low, add water to take care of that first. If you don't, explosive gas could be present. Battery fluid contains acid that can burn you. Don't get it should always use the remote negative (-) jump starting terminal provided instead of any other engine or body part for the ground connection. 5-5 - 2002 Chevrolet Express Van | Owner's Manual - Page 237
terminal if the vehicle has one. Don't connect positive (+) to negative (-) or you will get a short that would damage the battery and maybe other parts, too. And don't connect the negative (-) cable to the negative (-) terminal on the dead battery because this can cause sparks. 6. Connect the red - 2002 Chevrolet Express Van | Owner's Manual - Page 238
anything until the next step. The other end of the negative (-) cable doesn't go to the dead battery. It goes to a heavy, unpainted metal engine part or to a remote negative (-) terminal on the vehicle with the dead battery. 5-7 - 2002 Chevrolet Express Van | Owner's Manual - Page 239
vehicle with the good battery and run the engine for a while. 11. Try to start the vehicle with the dead battery. If it won't start after a few tries, it probably needs service. NOTICE: Damage to your vehicle may result from electrical shorting if jumper cables are removed incorrectly. To prevent - 2002 Chevrolet Express Van | Owner's Manual - Page 240
the original position. Jumper Cable Removal A. Heavy, Unpainted Metal Engine Part or Remote Negative (-) Terminal B. Good Battery or Remote Positive (+) Terminal Towing Your Vehicle Consult your dealer or a professional towing service if you need to have your disabled vehicle towed. See "Roadside - 2002 Chevrolet Express Van | Owner's Manual - Page 241
engine, you will also find a low coolant light on your instrument panel. If your vehicle has a diesel engine, see "Engine Overheating" in the Diesel Engine Supplement. NOTICE: After driving in the overheated engine protection operating mode, to avoid engine damage, allow the engine to cool before - 2002 Chevrolet Express Van | Owner's Manual - Page 242
" in the Index. If No Steam Is Coming From Your Engine If you get an engine overheat warning but see or hear no steam, the problem may not be too serious. Sometimes the engine can get a little too hot when you: D D D D Climb a long hill on a hot day. Stop after high-speed - 2002 Chevrolet Express Van | Owner's Manual - Page 243
down. Also, see "Overheated Engine Protection Operating Mode" listed previously in this section. You may decide not to lift the hood but to get service help right away. Cooling System (Gasoline Engine) When you decide it's safe to lift the hood, here's what you'll see: A. Radiator Pressure Cap - 2002 Chevrolet Express Van | Owner's Manual - Page 244
engine parts, can . If there seems to be no leak, start the engine again. See if the engine cooling pedal down. If it doesn't, your vehicle needs service. Turn off the engine. When the engine is in the radiator hoses, heater hoses, radiator, water pump or somewhere else in the cooling system. NOTICE: - 2002 Chevrolet Express Van | Owner's Manual - Page 245
by your new vehicle warranty. If there seems to be no leak, start the engine again. See if the engine cooling fan speed increases when doesn't, your vehicle needs service. Turn off the engine. How to Add Coolant to the Coolant Recovery Tank If you haven't found a problem yet, but the coolant level - 2002 Chevrolet Express Van | Owner's Manual - Page 246
contains ethylene glycol and it will burn if the engine parts are hot enough. Don't spill coolant on a hot engine. When the coolant in the coolant recovery tank is at the FULL COLD mark, start your vehicle. If the overheat warning continues, there's one more thing you can try. You can add - 2002 Chevrolet Express Van | Owner's Manual - Page 247
CAUTION: Steam and scalding liquids from a hot cooling system can blow out and burn you badly. They are under pressure, and if you turn the radiator pressure cap -- even a little -- they can come out at high speed. Never turn the cap when the cooling system, including the radiator pressure cap, is - 2002 Chevrolet Express Van | Owner's Manual - Page 248
How to Add Coolant to the Radiator 2. Then keep turning the pressure cap, but now push down as you turn it. Remove the pressure cap. 1. You can remove the radiator pressure cap when the cooling system, including the radiator pressure cap and upper radiator hose, is no longer hot. Turn the pressure - 2002 Chevrolet Express Van | Owner's Manual - Page 249
3. Fill the radiator with the proper DEX-COOLR coolant mixture, up to the base of the filler neck. See "Engine Coolant" in the Index for more information about the proper coolant mixture. 4. Then fill the coolant recovery tank to the FULL COLD mark. 5. Put the cap back on the coolant recovery tank, - 2002 Chevrolet Express Van | Owner's Manual - Page 250
6. Start the engine and let it run until you can feel the upper radiator hose is lower, add more of the proper DEX-COOLR coolant mixture through the filler neck until the level reaches the base of the filler neck. 8. Then replace the pressure cap. At any time during this procedure if coolant begins - 2002 Chevrolet Express Van | Owner's Manual - Page 251
fully engaged. This improves fuel economy and reduces fan hear this fan noise when you start the engine. It will go away and what to do: If a front tire fails, the flat tire will lane position, and then gently brake to a stop well out of the vehicle under control by steering the way you want - 2002 Chevrolet Express Van | Owner's Manual - Page 252
change your tire. To help prevent the vehicle from moving: 1. Set the parking brake firmly. 2. Put the shift lever in PARK (P). 3. Turn off the engine. even more certain the vehicle won't move, you can put blocks at the front and rear of the tire farthest away from the one being changed. That would - 2002 Chevrolet Express Van | Owner's Manual - Page 253
a tire from/to a storage position under the vehicle while the vehicle is supported by a jack. Always tighten the tire fully against the underside of the which was completed from a cab and chassis, refer to the information from the body supplier/installer. Your spare tire is stored underneath the - 2002 Chevrolet Express Van | Owner's Manual - Page 254
For cargo vans, and all passenger vans except those with the 15-passenger seating arrangement, the jack is secured in the rear passenger side corner of the vehicle. Remove the retaining wing bolt and lift it off the mounting bracket. Set the jack and jacking equipment near the flat tire. For vans - 2002 Chevrolet Express Van | Owner's Manual - Page 255
. The extension has a socket end and a flat chisel end. Put the flat end of the extension on an angle through the hole in the rear door frame, above the bumper. Be sure the flat end connects into the hoist shaft. Turn the ratchet counterclockwise to lower the spare tire to the - 2002 Chevrolet Express Van | Owner's Manual - Page 256
When the tire has been lowered, tilt the retainer at the end of the cable and pull it through the wheel opening. Jacking Tool Storage A. Socket B. Jack Handle NOTICE: To help avoid vehicle damage, do not drive the vehicle before the cable is restored. C. Ratchet D. Jacking Tool Storage Box E. - 2002 Chevrolet Express Van | Owner's Manual - Page 257
Removing the Wheel Covers and Locking Wheel Nuts The tools you'll be using include the jack (A), jack handle extension (B), jack handle (C), socket (D) and the ratchet (E). 1. You will need to take off the wheel nut caps to reach your wheel nuts. When using the ratchet and socket, make sure the - 2002 Chevrolet Express Van | Owner's Manual - Page 258
2. Loosen the plastic nut caps. 3. Remove the center cap. 5-27 - 2002 Chevrolet Express Van | Owner's Manual - Page 259
Removing the Flat Tire and Installing the Spare Tire 2. The jack has a bolt on the end. Attach the socket end of the extension to the jack bolt. 1. With the DOWN side facing you, use the ratchet and socket to loosen all the wheel nuts. Don't remove them yet. Attach the ratchet to the extension with - 2002 Chevrolet Express Van | Owner's Manual - Page 260
4. Position jack under the vehicle as shown. Rear Position Front Position CAUTION: Getting under a vehicle when it is jacked up is dangerous. If the vehicle slips off the jack, you could be badly injured or killed. Never get under a vehicle when it is supported only by a jack. 5-29 - 2002 Chevrolet Express Van | Owner's Manual - Page 261
CAUTION: Raising your vehicle with the jack improperly positioned can damage the vehicle and even make the vehicle fall. To help avoid personal injury and vehicle damage, be sure to fit the jack lift head into the proper location before raising the vehicle. 5. Raise the vehicle by turning the - 2002 Chevrolet Express Van | Owner's Manual - Page 262
the flat tire. CAUTION: Rust or dirt on the wheel, or on the parts to which it is fastened, can make the wheel nuts become loose after a time a cloth or a paper towel to do this; but be sure to use a scraper or wire brush later, if you need to, to get all the rust or dirt off. 7. Remove any rust - 2002 Chevrolet Express Van | Owner's Manual - Page 263
nuts firmly in a crisscross sequence as shown. Turn the wheel wrench clockwise. NOTICE: Improperly tightened wheel nuts can lead to brake pulsation and rotor damage. To avoid expensive brake repairs, evenly tighten the wheel nuts in the proper sequence and to the proper torque specification. 5-32 - 2002 Chevrolet Express Van | Owner's Manual - Page 264
stored in their original storage position before you begin driving again. The next part will show you how. 1. Put the tire on the ground at the Tools CAUTION: Storing a jack, a tire or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision - 2002 Chevrolet Express Van | Owner's Manual - Page 265
3. Pull the wheel toward the rear of the vehicle, keeping the cable tight. 4. Attach the ratchet, with the UP side facing you, to the extension. 5-34 - 2002 Chevrolet Express Van | Owner's Manual - Page 266
5. Put the flat end of the extension on an angle through the hole in the rear door frame, above the bumper. 6. Raise the tire fully against the underside of the vehicle. Continue turning the ratchet/wheel wrench until the tire is secure - 2002 Chevrolet Express Van | Owner's Manual - Page 267
and forth, you can destroy your transmission. For information about using tire chains on your vehicle, see " could be injured. And, the transmission or other parts of the vehicle can overheat. That could cause . That will clear the area around your front wheels. Then shift back and forth between - 2002 Chevrolet Express Van | Owner's Manual - Page 268
fluid and lubricant levels. There is also technical information about your vehicle, and a part devoted to its appearance care. 6-2 6-3 6-5 6-5 6-7 6-8 6-11 6-12 6-17 6-19 6-23 6-23 6-27 6-27 6-28 6-29 Service Fuel (Gasoline Engine) Fuels in Foreign Countries (Gasoline Engines) Filling Your Tank - 2002 Chevrolet Express Van | Owner's Manual - Page 269
service manual, see "Service and Owner Publications" in the Index. Your vehicle may have an air bag system. If it does, see "Servicing Your Air Bag-Equipped Vehicle" in the Index before attempting to do your own service work. You should keep a record with all parts receipts and list the mileage - 2002 Chevrolet Express Van | Owner's Manual - Page 270
parts can later break or fall off. You could be hurt. Fuel (Gasoline Engine) If your vehicle has a diesel engine, see "Diesel Fuel Requirements and Fuel System" in the Diesel indicate a problem exists or that a higher-octane fuel is necessary. and emission control system performance compared - 2002 Chevrolet Express Van | Owner's Manual - Page 271
occurs, return to your authorized GM dealer for service. To provide cleaner air, all gasolines in the United States are now required to contain additives that will help prevent engine and fuel system deposits from forming, allowing your emission control system to work properly. You should not have - 2002 Chevrolet Express Van | Owner's Manual - Page 272
fuel that contains methanol. Don't use fuel containing methanol. It can corrode metal parts in your fuel system and also damage plastic and rubber parts If your vehicle has a diesel engine, see "Filling Your Tank (Diesel Engine)" in the Diesel Engine Supplement. Fuels in Foreign Countries (Gasoline - 2002 Chevrolet Express Van | Owner's Manual - Page 273
is behind a hinged door on the driver's side of your vehicle. To remove the fuel cap, turn it slowly to the left (counterclockwise). The fuel cap has a spring in it burned. Gasoline can spray out on you if you open the fuel cap too quickly. This spray can happen if your tank is nearly full, and - 2002 Chevrolet Express Van | Owner's Manual - Page 274
the inside of the fill opening before operating the nozzle. Contact should be maintained until the filling is complete. D Don't smoke while pumping gasoline. NOTICE: If you need a new fuel cap, be sure to get the right type. Your dealer can get one for you. If you get the wrong type, it - 2002 Chevrolet Express Van | Owner's Manual - Page 275
Pull this handle inside the vehicle. It is located in front of the driver's side door frame near the floor. CAUTION: Things that burn can get on hot engine parts and start a fire. These include liquids like fuel, oil, coolant, brake fluid, windshield washer and other fluids, and plastic or rubber - 2002 Chevrolet Express Van | Owner's Manual - Page 276
4. Release the hood prop from its retainer and put the hood prop into the slot in the hood hinge. The underhood lamp (if equipped) will automatically come on and stay on until the hood is closed. 2. Then go to the front of the vehicle and release the secondary hood release. 3. Lift the hood. 6-9 - 2002 Chevrolet Express Van | Owner's Manual - Page 277
, you'll see these items: A. Battery B. Coolant Recovery Tank C. Engine Oil Dipstick D. Engine Oil Fill E. Transmission Fluid Dipstick F. Engine Air Cleaner/Filter G. Power Steering Reservoir H. Brake Master Cylinder I. Windshield Washer Fluid 6-10 - 2002 Chevrolet Express Van | Owner's Manual - Page 278
of design incorporated into any new vehicle for the purpose of noise control, prior to its sale or delivery to the ultimate purchaser or while it is in use; are the acts listed below. Insulation: Noise Control System The following information relates to compliance with federal noise emission - 2002 Chevrolet Express Van | Owner's Manual - Page 279
the Index for more information on location. D Removal of fan clutch (if equipped) or rendering clutch inoperative. D Removal of the fan shroud (if equipped). Air Intake: D Removal of the air cleaner silencer. D Modification of the air cleaner. Exhaust: D Removal of the muffler and/or resonator - 2002 Chevrolet Express Van | Owner's Manual - Page 280
at least one quart of oil. But you must use the right kind. This part explains what kind of oil to use. For engine oil crankcase capacity, see air cleaner/filter. See "Engine Compartment Overview" in the Index for more information on location. Be sure to fill it enough to put the level somewhere - 2002 Chevrolet Express Van | Owner's Manual - Page 281
which does not carry this starburst symbol. If you change your own oil, be sure you use oil that has the starburst symbol on the front of the oil container. If you have your oil changed for you, be sure the oil put into your engine is American Petroleum Institute certified - 2002 Chevrolet Express Van | Owner's Manual - Page 282
falls below -20 F (-29 C), consider using either an SAE 5W-30 synthetic oil or an SAE 0W-30 oil. Both will provide easier cold starting and better protection for your engine at extremely low temperatures. _ _ NOTICE: Use only engine oil with the American Petroleum Institute Certified For Gasoline - 2002 Chevrolet Express Van | Owner's Manual - Page 283
or bodies of water. Instead, recycle it by taking it to a place that collects used oil. If you have a problem properly disposing of your used oil, ask your dealer, a service station or a local recycling center for help. D Most trips are less than 5 miles (8 km). This is particularly important when - 2002 Chevrolet Express Van | Owner's Manual - Page 284
. See "Owner Checks and Services" in the Index to determine when to check the indicator. The engine air cleaner/filter is located near the center of the engine compartment. See "Engine Compartment Overview" in the Index for more information on location. If the area inside the clear section of - 2002 Chevrolet Express Van | Owner's Manual - Page 285
and fasten the retaining clips. 6. After the engine air cleaner/filter is properly serviced, the indicator should be reset. Push the button on the top of the reset it to the green (clean) filter zone. See "Normal Replacement Parts" for the proper filter to use. Refer to the Maintenance Schedule to - 2002 Chevrolet Express Van | Owner's Manual - Page 286
Diesel Supplement. How to Check Because this operation can be a little difficult, you may choose to have this done at the dealership service department. If you do it yourself, be sure to follow all the instructions and fall on hot engine parts or exhaust system parts, starting a fire. Too little - 2002 Chevrolet Express Van | Owner's Manual - Page 287
vehicle as follows: D Park your vehicle on a level place. Keep the engine running. in PARK (P). D With the parking brake applied, place the shift lever D With your foot on the brake pedal, move the shift lever through each gear range, pausing for about three seconds in each range. Then, position - 2002 Chevrolet Express Van | Owner's Manual - Page 288
. The transmission dipstick has a red handle and is located near the center of the engine compartment. See "Engine Compartment Overview" in the Index for more information on location. 1. Flip the handle up and then pull out the dipstick and wipe it with a clean rag or paper towel. 2. Push it back in - 2002 Chevrolet Express Van | Owner's Manual - Page 289
How to Add Fluid Refer to the Maintenance Schedule to determine what kind of transmission fluid to use. See "Recommended Fluids and Lubricants" in the Index. Add fluid only after checking the transmission fluid while it is hot. (A cold check is used only as a reference.) If the fluid level is low, - 2002 Chevrolet Express Van | Owner's Manual - Page 290
to determine how often to check the lubricant. See "Scheduled Maintenance Services" in the Index. What to Use Refer to the Maintenance Schedule to system and how to add coolant when it is low. If you have a problem with engine overheating, see "Engine Overheating" in the Index. How to Check Lubricant - 2002 Chevrolet Express Van | Owner's Manual - Page 291
coolant will: What to Use Use a mixture of one-half clean, drinkable water and one-half DEX-COOLR coolant which won't damage aluminum parts. If you use this coolant mixture, you don't need to add anything else. D D D D D Give freezing protection down to -34_F (-37_C). Give boiling protection - 2002 Chevrolet Express Van | Owner's Manual - Page 292
mixture can freeze and crack the engine, radiator, heater core and other parts. If you have to add coolant more than four times a year, the engine compartment. See "Engine Compartment Overview" in the Index for more information on location. The vehicle must be on a level surface. When your engine - 2002 Chevrolet Express Van | Owner's Manual - Page 293
. Coolant contains ethylene glycol, and it will burn if the engine parts are hot enough. Don't spill coolant on a hot engine. Occasionally check the coolant level in the radiator. For information on how to add coolant to the radiator, see "Cooling System" in the Index. CAUTION: Turning the radiator - 2002 Chevrolet Express Van | Owner's Manual - Page 294
Radiator Pressure Cap The radiator pressure cap is located near the center of the engine compartment. Power Steering Fluid NOTICE: Your radiator cap is a pressure-type cap and must be tightly installed to prevent coolant loss and possible engine damage from overheating. Be sure the arrows on the - 2002 Chevrolet Express Van | Owner's Manual - Page 295
an unusual noise. A fluid loss in this system could indicate a problem. Have the system inspected and repaired. What to Use To determine what brake master cylinder cover off. Windshield Washer Fluid What to Use When you need windshield washer fluid, be sure to read the manufacturer's instructions - 2002 Chevrolet Express Van | Owner's Manual - Page 296
the tank if it is completely full. Don't use engine coolant (antifreeze) in your windshield washer. It can damage your washer system and paint. Brakes Brake Fluid D D Your brake master cylinder reservoir is filled with DOT-3 brake fluid. See "Engine Compartment Overview" in the Index for the - 2002 Chevrolet Express Van | Owner's Manual - Page 297
that fluid is leaking out of the brake system. If it is, you should have your brake system fixed, since a leak means that sooner or later your brakes won't work well, or won't work at all. So, it isn't a good idea to "top off" your brake fluid. Adding brake fluid won't correct a leak. If you add - 2002 Chevrolet Express Van | Owner's Manual - Page 298
keep dirt from entering the reservoir. NOTICE: D Using the wrong fluid can badly damage brake system parts. For example, just a few drops of mineral-based oil, such as engine oil, in your brake system can damage brake system parts so badly that they'll have to be replaced. Don't let someone put in - 2002 Chevrolet Express Van | Owner's Manual - Page 299
" in Section 7 of this manual under Part C "Periodic Maintenance Inspections." CAUTION: The brake wear warning sound means that soon your brakes won't work well. That could lead to an accident. When you hear the brake wear warning sound, have your vehicle serviced. NOTICE: Continuing to drive with - 2002 Chevrolet Express Van | Owner's Manual - Page 300
posts, terminals and related accessories contain lead and lead compounds, chemicals known to the State of California to cause cancer and reproductive harm. Wash hands after handling. If you have a diesel engine, you have two batteries. The primary battery is located on the passenger's side of the - 2002 Chevrolet Express Van | Owner's Manual - Page 301
have acid that can burn you and gas that can explode. You can be badly hurt if you aren't careful. See "Jump Starting" in the Index for tips on working pressurized gas inside and can burst if you drop or scratch the bulb. You or others could be injured. Be sure to read and follow the instructions - 2002 Chevrolet Express Van | Owner's Manual - Page 302
from the back of the headlamp on the driver's side. Turn the bulb counterclockwise one quarter turn to remove it from the socket. On the passenger's side, turn the bulb clockwise one quarter turn. Do not touch the glass - 2002 Chevrolet Express Van | Owner's Manual - Page 303
Parking/Turn Signal Lamps To replace the front parking/turn signal lamps, do the following: 4. Reinstall the new bulb into the socket and return it to the headlamp assembly. 1. Remove the outer screws - 2002 Chevrolet Express Van | Owner's Manual - Page 304
Sidemarker Lamps 2. Remove the lamp from the grille. 3. Squeeze the tab on the side of the bulb assembly while turning it counterclockwise. 4. Remove the bulb assembly from the back of the lens and - 2002 Chevrolet Express Van | Owner's Manual - Page 305
Taillamps 1. Open the rear door. 2. Unclip the bottom of the lamp from the grille. 3. Pull the bulb straight out to remove it. Install the new bulb. 4. Reverse these steps to reinstall the lamp. 2. Push the socket protector until you can see the fasteners. 6-38 - 2002 Chevrolet Express Van | Owner's Manual - Page 306
3. Remove the nuts with a deep socket wrench. 4. Remove the hidden upper nuts. 6-39 - 2002 Chevrolet Express Van | Owner's Manual - Page 307
5. Lift the lamp as you turn it toward the rear of the vehicle. 6. To remove, squeeze the tab on the side of the sockets while turning them counterclockwise. 6-40 - 2002 Chevrolet Express Van | Owner's Manual - Page 308
Windshield wiper blades should be inspected at least twice a year for wear and cracking. See "Wiper Blade Check" in the Index for more information. 7. Turn the old bulb counterclockwise to remove it. Install the new bulb. 8. Reverse the above steps to reinstall the lamp. Replacement blades come - 2002 Chevrolet Express Van | Owner's Manual - Page 309
new vehicle comes with high-quality tires made by a leading tire manufacturer. If you ever have questions about your tire warranty and where to obtain service, see your GM Warranty booklet for details. 6-42 - 2002 Chevrolet Express Van | Owner's Manual - Page 310
Tire Pressure The Certification/Tire label, which is on the rear edge of the driver's door, shows the correct inflation pressures for your tires when they're cold. "Cold" D Too much flexing D Too much heat D Tire overloading D Bad wear D Bad handling D Bad fuel economy NOTICE: (Continued) 6-43 - 2002 Chevrolet Express Van | Owner's Manual - Page 311
The first rotation is the most important. See "Scheduled Maintenance Services" in the Index for scheduled rotation intervals. Tire Inspection and When It's Time for New Tires" and "Wheel Replacement" later in this section for more information. Make sure the spare tire is stored securely. Push, pull - 2002 Chevrolet Express Van | Owner's Manual - Page 312
wheel, or on the parts to which it is paper towel to do this; but be sure to use a scraper or wire brush later, if you need to, to get all the rust or dirt off. are lined up. After the tires have been rotated, adjust the front and rear inflation pressures as shown on the Certification/Tire label. - 2002 Chevrolet Express Van | Owner's Manual - Page 313
to return to the recommended pressures when no longer driving under those conditions. See "Tires" and "Inflation - Tire Pressure" in the Index for more information on proper tire inflation. You need a new tire if any of the following statements are true: D You can see the indicators at three or - 2002 Chevrolet Express Van | Owner's Manual - Page 314
endurance, handling, speed rating, traction, ride and other things during normal service on your vehicle. If your tires have an all-season tread design, as your original tires. CAUTION: Mixing tires could cause you to lose control while driving. If you mix tires of different sizes or types (radial - 2002 Chevrolet Express Van | Owner's Manual - Page 315
following information relates tires available on General Motors passenger cars and light trucks may based on the wear rate of the tire when tested under controlled due to variations in driving habits, service practices and differences in road characteristics based on straight-ahead braking traction - 2002 Chevrolet Express Van | Owner's Manual - Page 316
of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Sustained high failure. The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Vehicle Safety Standard No. - 2002 Chevrolet Express Van | Owner's Manual - Page 317
them only with new GM original equipment parts. This way, you will be sure control. You could have a collision in which you or others could be injured. Always use the correct wheel, wheel bolts and wheel nuts for replacement. NOTICE: The wrong wheel can also cause problems with bearing life, brake - 2002 Chevrolet Express Van | Owner's Manual - Page 318
the Index. See "Changing a Flat Tire" in the Index for more information. Used Replacement Wheels Tire Chains NOTICE: Use tire chains only where legal and ends securely fastened. Drive slowly and follow the chain manufacturer's instructions. If you can hear the chains contacting your vehicle, stop - 2002 Chevrolet Express Van | Owner's Manual - Page 319
a match or get them on a hot part of the vehicle. Some are dangerous if you breathe their fumes in a closed space. When you use anything from a container to clean your vehicle, be sure to follow the manufacturer's warnings and instructions. And always open your doors or windows when you're cleaning - 2002 Chevrolet Express Van | Owner's Manual - Page 320
Problems Stains caused by such things as catsup, coffee (black), egg, fruit, fruit juice, milk, soft drinks, vomit, urine and blood can be removed as follows: 1. Carefully scrape off excess stain, then sponge the soiled area with cool water. 2. If a stain remains, follow the cleaner instructions - 2002 Chevrolet Express Van | Owner's Manual - Page 321
a vinyl/leather cleaner. See your dealer for this product. Cleaning Interior Plastic Components Use only a mild soap and water solution on a See your dealer for this product. D Never use oils, varnishes, solvent-based or abrasive cleaners, furniture polish or shoe polish on leather. immediately. If - 2002 Chevrolet Express Van | Owner's Manual - Page 322
household glass cleaner will remove normal tobacco smoke and dust films on interior glass. See "Appearance Care and Materials" in the Index. Cleaning the decals on the inside rear window, since they may have to be scraped off later. If abrasive cleaners are used on the inside of the rear window, an - 2002 Chevrolet Express Van | Owner's Manual - Page 323
and a car washing soap to clean exterior lamps and lenses. Follow instructions under "Washing Your Vehicle." Washing Your Vehicle The best way to Materials" in the Index. Don't use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be flushed - 2002 Chevrolet Express Van | Owner's Manual - Page 324
wash that has silicon carbide tire cleaning brushes. These brushes can also damage the surface of these wheels. Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Washing with water is all that is usually needed. However, you may use chrome - 2002 Chevrolet Express Van | Owner's Manual - Page 325
. Petroleum-based products may damage the paint finish and tires. Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Minor chips and scratches can be repaired with touch-up materials available from your dealer or other service outlets. Larger - 2002 Chevrolet Express Van | Owner's Manual - Page 326
control can collect on the underbody. If these are not removed, accelerated corrosion (rust) can occur on the underbody parts such as fuel lines, frame, floor paint job causes this, GM will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 - 2002 Chevrolet Express Van | Owner's Manual - Page 327
GM Vehicle Care/Appearance Materials 6-60 - 2002 Chevrolet Express Van | Owner's Manual - Page 328
parts. Service Parts Identification Label You'll find this label on the front passenger door frame. It's very helpful if you ever need to order parts. and Service Parts labels and the certificates of title and registration. D D D D your VIN, the model designation, paint information and - 2002 Chevrolet Express Van | Owner's Manual - Page 329
to remain off. If this happens, have your headlamp wiring checked right away. NOTICE: Don't add anything electrical to to add anything electrical to your vehicle, see "Servicing Your Air Bag-Equipped Vehicle" in the Index. Windshield problem and not snow, etc., be sure to get it fixed. 6-62 - 2002 Chevrolet Express Van | Owner's Manual - Page 330
problem on the road and don't have a spare fuse, you can borrow one of the same fuse rating. Just pick some feature of your vehicle that you can get along without -- like the radio . The fuse extractor is mounted to the fuse block access door. To remove fuses if you don't have a fuse extractor - 2002 Chevrolet Express Van | Owner's Manual - Page 331
Module Hazard Lamps/CHIME Module Cruise Control Auxiliary Power Outlet, DLC Not Used License Plate Lamp, Parking Lamps, Taillamps, Front Sidemarkers, Glove Box Ashtray Air Bags Wiper Motor, Washer Pump A/C, A/C Blower, High Blower Relay, Heated Mirror Cigarette Lighter 5. 6. 7. 8. 9. 10. 11. 12. 13 - 2002 Chevrolet Express Van | Owner's Manual - Page 332
. NAME ILLUM CIRCUITS PROTECTED Instrument Panel Cluster, HVAC Controls, RR HVAC Controls, Instrument Panel Switches, Radio Illumination, Door Switch Illumination Daytime Running Lamp Relay Front Turn, RR Turn, Back-up Lamps, BTSI Solenoid Radio (Ign, Accy), Upfitter Provision Relay 4WAL PCM, ABS - 2002 Chevrolet Express Van | Owner's Manual - Page 333
BLOWER ABS IGN B IGN A BATT LIGHTING RH-HDLP LH-HDLP RH-HIBM LH-HIBM CIRCUITS PROTECTED Spare Fuse Air Pump Front Blower Motor Electronic Brake Control Module Ignition Switch Starter Relay, Ignition Switch Instrument Panel Fuse Block Instrument Panel Fuse Block, Headlamp Switch Right-hand Headlamp - 2002 Chevrolet Express Van | Owner's Manual - Page 334
Throttle Control Rear Auxiliary Blower Motor Relays Compressed Natural Gas Heated O2 Sensors, Mass Air Flow Sensor, Evap Canister Purge Valve, Crankshaft Position Sensor, Secondary Air Injection Relay (Diesel), Water in Fuel Sensor (Diesel), Fuel Heater (Diesel), Glowplug Relay (Diesel), Wastegate - 2002 Chevrolet Express Van | Owner's Manual - Page 335
Replacement Bulbs LAMP OR BULB Sealed Beam Headlamps Composite Low-Beam Headlamps Composite High-Beam Headlamps Front Sidemarker Lamp Front Parking and Turn Lamp Rear Parking Lamp Rear Stop and Turn Lamp Back-up Lamp Back-up Lamp Rear Parking, Stop, and Turn Lamp For - 2002 Chevrolet Express Van | Owner's Manual - Page 336
to fill to the appropriate level or as recommended in this manual. See refrigerant charge label under the hood for charge capacity information and requirements. Engine Identification -- Gasoline Engines Engine Type VIN Code Fuel System Spark Plug Gap Firing Order 1Central "VORTEC" 4300 V6 W CSFI1 - 2002 Chevrolet Express Van | Owner's Manual - Page 337
Wheel Nut Torque MODEL All TORQUE 140 lb-ft (190 N·m) Cooling System Capacity ENGINE "VORTEC" 4300 V6 "VORTEC" 5000 V8 "VORTEC" 5700 V8 "VORTEC" 8100 V8 VIN W M R G QTY Without Rear Heater 11.0 quarts (10.4 L) 17.0 quarts (16.0 L) 17.0 quarts (16.0 L) 23.0 quarts (21.8 L) QTY With Rear Heater 14.0 - 2002 Chevrolet Express Van | Owner's Manual - Page 338
MODEL TYPE Passenger and Cargo Cab and Chassis Cab and Chassis *159 inch wheelbase or 177 inch wheelbase only Air Conditioning Refrigerant Capacity If you do your own service work, you'll need the proper service manual. See "Doing Your Own Service Work" in the Index for additional information. It - 2002 Chevrolet Express Van | Owner's Manual - Page 339
your GM dealer. These specifications are for information only. If you have any questions, see the service manual for the chassis or refer to the body manufacturer's publications. Engine VIN Oil Filter Engine Air Cleaner Filter * PCV Valve Spark Plugs Fuel Filter Radiator Cap "VORTEC" 4300 V6 W PF47 - 2002 Chevrolet Express Van | Owner's Manual - Page 340
and emission control performance. 7-2 7-4 7-9 7-33 Introduction Part A: Scheduled Maintenance Services Short Trip/City Scheduled Maintenance Long Trip/Highway Scheduled Maintenance 7-48 7-53 7-55 7-58 Part B: Owner Checks and Services Part C: Periodic Maintenance Inspections Part D: Recommended - 2002 Chevrolet Express Van | Owner's Manual - Page 341
Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer for details. Maintenance intervals, checks, inspections and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any - 2002 Chevrolet Express Van | Owner's Manual - Page 342
necessary equipment, you should let your dealer's service department or another qualified service center do these jobs. "Part B: Owner Checks and Services" tells you what should be checked and work. If you want to get the service information, see "Service and Owner Publications" in the Index. 7-3 - 2002 Chevrolet Express Van | Owner's Manual - Page 343
to use are listed in Part D. Make sure whoever services your vehicle uses these. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. These schedules are for vehicles that: D carry passengers and cargo within recommended limits. You will - 2002 Chevrolet Express Van | Owner's Manual - Page 344
in dusty conditions. Drive Axle Service When Towing (2500 and 3500 Series only). Gasoline Engine Only: Noise Shields Inspection (GVWR above 10,000 lbs. only). Diesel Engine Only: Shields and Underhood Insulation Inspection. Diesel Engine Only: Thermostatically Controlled Engine Cooling Fan Check (or - 2002 Chevrolet Express Van | Owner's Manual - Page 345
Service (vehicles over 8600 GVWR or driven under severe conditions or equipped with diesel engine). Every 60,000 Miles (100 000 km): Engine Accessory Drive Belt Inspection. If Equipped: Exhaust Gas Recirculation System Inspection. Gasoline Engine Only: Evaporative Control System Inspection. Diesel - 2002 Chevrolet Express Van | Owner's Manual - Page 346
/Highway Intervals At 7,500 Miles (12 500 km): Drive Axle Service (2500 and 3500 Series with locking differential only). Every 7,500 Miles (12 500 000 lbs. only). Diesel Engine Only: Shields and Underhood Insulation Inspection. Diesel Engine Only: Thermostatically Controlled Engine Cooling Fan Check - 2002 Chevrolet Express Van | Owner's Manual - Page 347
Service (vehicles over 8600 GVWR or driven under severe conditions or equipped with diesel engine). Every 60,000 Miles (100 000 km): Engine Accessory Drive Belt Inspection. If Equipped: Exhaust Gas Recirculation System Inspection. Gasoline Engine Only: Evaporative Control System Inspection. Diesel - 2002 Chevrolet Express Van | Owner's Manual - Page 348
this vehicle. See "Owner Checks and Services" and "Periodic Maintenance front suspension, kingpin bushings, steering linkage and rear driveline center splines. + A good time to check your brakes is during tire rotation. See "Brake System Inspection" under "Periodic Maintenance Inspections" in Part - 2002 Chevrolet Express Van | Owner's Manual - Page 349
as needed. 2500 and 3500 Series Only: j Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. j for proper rotation pattern and additional information. (See footnote +.) 3,000 Miles (5 000 km) DATE ACTUAL MILEAGE SERVICED BY: If your vehicle has - 2002 Chevrolet Express Van | Owner's Manual - Page 350
filter (or every 3 months, whichever occurs first). An Emission Control Service. j Lubricate chassis components (or every 3 months, whichever occurs proper rotation pattern and additional information. (See footnote +.) 9,000 Miles (15 000 km) DATE ACTUAL MILEAGE SERVICED BY: 12,000 Miles ( - 2002 Chevrolet Express Van | Owner's Manual - Page 351
and repack the front wheel bearings (or at each brake relining, whichever occurs first). j Vehicles With GVWR Above 10,000 lbs. or Equipped with Diesel Engine Only: Inspect shields for damage or looseness. Adjust or replace as required. This is a Noise Emission Control Service. Applicable only to - 2002 Chevrolet Express Van | Owner's Manual - Page 352
parts as necessary. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States. Diesel Engine Only: If your engine has a thermostatically controlled and additional information. (See footnote +.) 18,000 Miles (30 000 km) DATE ACTUAL MILEAGE SERVICED BY: 7-13 - 2002 Chevrolet Express Van | Owner's Manual - Page 353
and Rotation" in the Index for proper rotation pattern and additional information. (See footnote +.) j Diesel Engine Only: Replace fuel cap if driving in dusty conditions. An Emission Control Service. 21,000 Miles (35 000 km) DATE ACTUAL MILEAGE SERVICED BY: 24,000 Miles (40 000 km) DATE ACTUAL - 2002 Chevrolet Express Van | Owner's Manual - Page 354
MILEAGE SERVICED BY: DATE ACTUAL MILEAGE SERVICED BY: If driving in dusty areas or when towing a trailer, drain fluid and refill every 15,000 miles (25 000 km). Clean and repack the front wheel bearings (or at each brake relining, whichever occurs first). Replace fuel filter. An Emission Control - 2002 Chevrolet Express Van | Owner's Manual - Page 355
fits tightly. Tighten connections and fasteners or replace damaged parts as necessary. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States. Diesel Engine Only: If your engine has a thermostatically controlled cooling fan, inspect all hoses and ducts for - 2002 Chevrolet Express Van | Owner's Manual - Page 356
Control Service. j Lubricate chassis components (or every 3 months, whichever occurs first). (See footnote #.) j Check axle fluid level and add fluid as needed. 39,000 Miles (65 000 km) 36,000 Miles (60 000 km) 33,000 Miles (55 000 km) DATE ACTUAL MILEAGE SERVICED BY: DATE ACTUAL MILEAGE - 2002 Chevrolet Express Van | Owner's Manual - Page 357
whichever occurs first). An Emission Control Service. j Lubricate chassis components (or every 3 months, whichever occurs first). (See footnote #.) j Check axle fluid level and add fluid as needed. 2500 and 3500 Series Only: 45,000 Miles (75 000 km) DATE ACTUAL MILEAGE SERVICED BY: If driving in - 2002 Chevrolet Express Van | Owner's Manual - Page 358
fits tightly. Tighten connections and fasteners or replace damaged parts as necessary. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States. j Diesel Engine Only: If your engine has a thermostatically controlled cooling fan, inspect all hoses and ducts for - 2002 Chevrolet Express Van | Owner's Manual - Page 359
" in the Index for proper rotation pattern and additional information. (See footnote +.) j Diesel Engine Only: Replace fuel cap if driving in dusty conditions. An Emission Control Service. 48,000 Miles (80 000 km) DATE ACTUAL MILEAGE SERVICED BY: 50,000 Miles (83 000 km) j Change automatic - 2002 Chevrolet Express Van | Owner's Manual - Page 360
and additional information. (See footnote +.) 51,000 Miles (85 000 km) DATE ACTUAL MILEAGE SERVICED BY: 54,000 Miles (90 000 km) DATE ACTUAL MILEAGE SERVICED BY: j Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. j Lubricate chassis - 2002 Chevrolet Express Van | Owner's Manual - Page 361
as needed. 2500 and 3500 Series Only: j j j j 60,000 Miles (100 000 km) DATE ACTUAL MILEAGE SERVICED BY: If driving in dusty areas or when towing a trailer, drain fluid and refill every 15,000 miles (25 000 km). Clean and repack the front wheel bearings (or at each brake relining, whichever - 2002 Chevrolet Express Van | Owner's Manual - Page 362
fits tightly. Tighten connections and fasteners or replace damaged parts as necessary. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States. Diesel Engine Only: If your engine has a thermostatically controlled cooling fan, inspect all hoses and ducts for - 2002 Chevrolet Express Van | Owner's Manual - Page 363
and additional information. (See footnote +.) 63,000 Miles (105 000 km) DATE ACTUAL MILEAGE SERVICED BY: 66,000 Miles (110 000 km) DATE ACTUAL MILEAGE SERVICED BY: j Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. j Lubricate chassis - 2002 Chevrolet Express Van | Owner's Manual - Page 364
in the Index for proper rotation pattern and additional information. (See footnote +.) j Diesel Engine Only: Replace fuel cap if driving in dusty conditions. An Emission Control Service. 72,000 Miles (120 000 km) DATE ACTUAL MILEAGE SERVICED BY: j Change engine oil and filter (or every 3 months - 2002 Chevrolet Express Van | Owner's Manual - Page 365
fits tightly. Tighten connections and fasteners or replace damaged parts as necessary. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States. j Diesel Engine Only: If your engine has a thermostatically controlled cooling fan, inspect all hoses and ducts for - 2002 Chevrolet Express Van | Owner's Manual - Page 366
Index for proper rotation pattern and additional information. (See footnote +.) 78,000 Miles (130 000 km) DATE ACTUAL MILEAGE SERVICED BY: j Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. j Lubricate chassis components (or every 3 months - 2002 Chevrolet Express Van | Owner's Manual - Page 367
Index for proper rotation pattern and additional information. (See footnote +.) 84,000 Miles (140 000 km) DATE ACTUAL MILEAGE SERVICED BY: j Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. j Lubricate chassis components (or every 3 months - 2002 Chevrolet Express Van | Owner's Manual - Page 368
(25 000 km). Clean and repack the front wheel bearings (or at each brake relining, whichever occurs first). Replace fuel filter. An Emission Control Service. (See footnote [.) j Diesel Engine Only: Replace engine air cleaner filter. An Emission Control Service. Gasoline Engine Only: See "Engine Air - 2002 Chevrolet Express Van | Owner's Manual - Page 369
Control Service. Applicable only to vehicles sold in the United States. Diesel parts as necessary. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States. Diesel Engine Only: If your engine has a thermostatically controlled An Emission Control Service. j - 2002 Chevrolet Express Van | Owner's Manual - Page 370
in the Index for proper rotation pattern and additional information. (See footnote +.) j Diesel Engine Only: Replace fuel cap if driving in dusty conditions. An Emission Control Service. 96,000 Miles (160 000 km) DATE ACTUAL MILEAGE SERVICED BY: j Change engine oil and filter (or every 3 months - 2002 Chevrolet Express Van | Owner's Manual - Page 371
wires. An Emission Control Service. j Gasoline Engine Only: Replace spark plugs. An Emission Control Service. j Change automatic transmission fluid and filter if the vehicle has a diesel Ventilation (PCV) valve. An Emission Control Service. DATE ACTUAL MILEAGE SERVICED BY: 150,000 Miles (240 000 - 2002 Chevrolet Express Van | Owner's Manual - Page 372
this vehicle. See "Owner Checks and Services" and "Periodic Maintenance front suspension, kingpin bushings, steering linkage and rear driveline center splines. + A good time to check your brakes is during tire rotation. See "Brake System Inspection" under "Periodic Maintenance Inspections" in Part - 2002 Chevrolet Express Van | Owner's Manual - Page 373
occurs first). An Emission Control Service. j Lubricate chassis components (or every 12 months, whichever occurs first). (See footnote #.) j Check axle fluid level and add fluid as needed. 2500 and 3500 Series Only: j 7,500 Miles (12 500 km) DATE ACTUAL MILEAGE SERVICED BY: If your vehicle - 2002 Chevrolet Express Van | Owner's Manual - Page 374
for proper rotation pattern and additional information. (See footnote +.) j Diesel Engine Only: Check the air parts as necessary. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States. Diesel Engine Only: If your engine has a thermostatically controlled - 2002 Chevrolet Express Van | Owner's Manual - Page 375
the front wheel bearings (or at each brake relining, whichever occurs first). j Rotate tires. See "Tire Inspection and Rotation" in the Index for proper rotation pattern and additional information. (See footnote +.) j Replace fuel filter. An Emission Control Service. (See footnote [.) j Diesel - 2002 Chevrolet Express Van | Owner's Manual - Page 376
parts as necessary. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States. Diesel Engine Only: If your engine has a thermostatically controlled and additional information. (See footnote +.) 37,500 Miles (62 500 km) DATE ACTUAL MILEAGE SERVICED BY: 7-37 - 2002 Chevrolet Express Van | Owner's Manual - Page 377
With GVWR Above 10,000 lbs. or Equipped with Diesel Engine j j j 45,000 Miles (75 000 km) DATE ACTUAL MILEAGE SERVICED BY: Only: Inspect shields for damage or looseness. Adjust or replace as required. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States - 2002 Chevrolet Express Van | Owner's Manual - Page 378
and filter if the vehicle has a diesel engine, if the vehicle's GVWR is MILEAGE SERVICED BY: 52,500 Miles (87 500 km) j Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service information. (See footnote +.) DATE ACTUAL MILEAGE SERVICED BY: 7-39 - 2002 Chevrolet Express Van | Owner's Manual - Page 379
the front wheel bearings (or at each brake relining, whichever occurs first). j Rotate tires. See "Tire Inspection and Rotation" in the Index for proper rotation pattern and additional information. (See footnote +.) j Inspect engine accessory drive belt. An Emission Control Service. j Replace fuel - 2002 Chevrolet Express Van | Owner's Manual - Page 380
only to vehicles sold in the United States. j Diesel Engine Only: Check the crankcase depression regulator valve system for any worn, plugged or collapsed hoses. See service manual. An Emission Control Service. j Gasoline Engine Only: Inspect Evaporative Control System. Check all fuel 7-41 - 2002 Chevrolet Express Van | Owner's Manual - Page 381
With GVWR Above 10,000 lbs. or Equipped with Diesel Engine j 75,000 Miles (125 000 km) DATE ACTUAL MILEAGE SERVICED BY: Only: Inspect shields for damage or looseness. Adjust or replace as required. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States - 2002 Chevrolet Express Van | Owner's Manual - Page 382
parts as necessary. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States. Diesel Engine Only: If your engine has a thermostatically controlled and additional information. (See footnote +.) 82,500 Miles (137 500 km) DATE ACTUAL MILEAGE SERVICED BY: 7-43 - 2002 Chevrolet Express Van | Owner's Manual - Page 383
as needed. j Clean and repack the front wheel bearings (or at each brake relining, whichever occurs first). j Replace fuel filter. An Emission Control Service. (See footnote [.) j Diesel Engine Only: Replace engine air cleaner filter. An Emission Control Service. Gasoline Engine Only: See "Engine - 2002 Chevrolet Express Van | Owner's Manual - Page 384
parts as necessary. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States. Diesel Engine Only: If your engine has a thermostatically controlled and additional information. (See footnote +.) 97,500 Miles (162 500 km) DATE ACTUAL MILEAGE SERVICED BY: 7-45 - 2002 Chevrolet Express Van | Owner's Manual - Page 385
Engine Only: Inspect spark plug wires. An Emission Control Service. j Gasoline Engine Only: Replace spark plugs. An Emission Control Service. j Change automatic transmission fluid and filter if the vehicle has a diesel 100,000 Miles (166 000 km) DATE ACTUAL MILEAGE SERVICED BY: engine, if the - 2002 Chevrolet Express Van | Owner's Manual - Page 386
or every 60 months since last service, whichever occurs first). See "Engine Coolant" in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emission Control Service. DATE ACTUAL MILEAGE SERVICED BY: 7-47 - 2002 Chevrolet Express Van | Owner's Manual - Page 387
Part B: Owner Checks and Services Listed in this part are owner checks and services which should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any fluids - 2002 Chevrolet Express Van | Owner's Manual - Page 388
are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its "Air Cleaner" in the Index for more information. Inspect your air cleaner filter restriction indicator more often if the vehicle is used - 2002 Chevrolet Express Van | Owner's Manual - Page 389
may indicate a problem. Check the system and repair if needed. At Least Once a Year Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant specified in Part D. Body Lubrication Service Lubricate all hood hinges, hood prop rod pivot, fuel filler door, rear compartment hinges - 2002 Chevrolet Express Van | Owner's Manual - Page 390
Shift Lock Control System Check CAUTION: When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below. 1. Before you start, be sure you have enough room around the vehicle. 2. Firmly apply both the parking brake and the - 2002 Chevrolet Express Van | Owner's Manual - Page 391
be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move. Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials - 2002 Chevrolet Express Van | Owner's Manual - Page 392
at once. Proper procedures to perform these services may be found in a service manual. See "Service and Owner Publications" in the Index. Steering and Suspension Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of - 2002 Chevrolet Express Van | Owner's Manual - Page 393
System Inspection Inspect the complete fuel system for damage or leaks. Rear Axle Service Check the gear lubricant level in the rear axle and add if needed. See "Rear Axle" in the Index. A fluid loss may indicate a problem. Check the axle and repair it if needed. Engine Cooling System Inspection - 2002 Chevrolet Express Van | Owner's Manual - Page 394
D: Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number or specification may be obtained from your dealer. USAGE FLUID/LUBRICANT USAGE Engine Oil (Diesel Engine) FLUID/LUBRICANT Engine oil with the letters CH-4 or CG-4 is best for your vehicle. The CH-4 or - 2002 Chevrolet Express Van | Owner's Manual - Page 395
. Front Wheel Bearings Power Steering System Automatic Transmission Key Lock Cylinders Rear Axle SAE 75W-90 Synthetic (1500 Series Only) Axle Lubricant (GM Part No. 12378261) or equivalent meeting GM Specification 9986115. Rear Axle SAE 80W-90 Axle Lubricant (2500 and (GM Part No. 1052271 3500 - 2002 Chevrolet Express Van | Owner's Manual - Page 396
Assembly, Secondary Latch, Pivots, Spring Anchor and Release Pawl Hood Hinges FLUID/LUBRICANT Rear Axle Axle Lubricant; use only GM (2500 and Part No. 1052271. Do not add 3500 Series friction modifier. with Locking Differential Only) Propshaft Splines and Universal Joints Chassis Lubricant (GM - 2002 Chevrolet Express Van | Owner's Manual - Page 397
Part E: Maintenance Record After the scheduled services are performed, record the date, odometer reading and who performed the service in the boxes provided after the maintenance interval. Any additional information from "Owner Checks and Services" or "Periodic Maintenance" can be added on the - 2002 Chevrolet Express Van | Owner's Manual - Page 398
Maintenance Record DATE ODOMETER READING SERVICED BY MAINTENANCE PERFORMED 7-59 - 2002 Chevrolet Express Van | Owner's Manual - Page 399
Maintenance Record DATE ODOMETER READING SERVICED BY MAINTENANCE PERFORMED 7-60 - 2002 Chevrolet Express Van | Owner's Manual - Page 400
Section 8 Customer Assistance Information Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-8 Customer Satisfaction Procedure Customer Assistance for Text - 2002 Chevrolet Express Van | Owner's Manual - Page 401
to Chevrolet. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer's sales or service departments matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager. 8-2 - 2002 Chevrolet Express Van | Owner's Manual - Page 402
rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle name and location D Vehicle delivery date and present mileage When contacting Chevrolet, please remember that your concern will likely be resolved - 2002 Chevrolet Express Van | Owner's Manual - Page 403
the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change write to Chevrolet, the letter should be addressed to Chevrolet's Customer Assistance Center. United States Chevrolet Motor Division Chevrolet Customer Assistance - 2002 Chevrolet Express Van | Owner's Manual - Page 404
toward aftermarket driver or passenger adaptive equipment you may require for your vehicle (hand controls, wheelchair/scooter lifts - 53 29 0 800 This program can also provide you with free resource information, such as area driver assessment centers and mobility equipment installers. The program is - 2002 Chevrolet Express Van | Owner's Manual - Page 405
of service to the customer, Basic Care and Courtesy Care: Roadside Basic Care provides: To enhance Chevrolet's strong commitment to customer satisfaction, Chevrolet is excited to announce the establishment of the Chevrolet Roadside Assistance Center. As the owner of a 2002 Chevrolet, membership - 2002 Chevrolet Express Van | Owner's Manual - Page 406
of fuel delivered on the road) Chevrolet offers Courtesy Transportation for customers needing warranty service. Courtesy Transportation will be offered in conjunction with the coverage provided by the Bumper-to-Bumper New Vehicle Limited Warranty to eligible purchasers of 2002 Chevrolet passenger - 2002 Chevrolet Express Van | Owner's Manual - Page 407
Transportation Chevrolet customer support mileage Description of problem Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information - 2002 Chevrolet Express Van | Owner's Manual - Page 408
fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental. Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait Chevrolet helps minimize - 2002 Chevrolet Express Van | Owner's Manual - Page 409
as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may - 2002 Chevrolet Express Van | Owner's Manual - Page 410
(or Transport Canada) in a situation like this, we certainly hope you'll notify us. Please call us at 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 - 2002 Chevrolet Express Van | Owner's Manual - Page 411
PUBLICATIONS ORDERING INFORMATION Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. Owner's Information Owner publications are written specifically for owners and intended to provide basic
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