2004 Chevrolet Suburban Owner's Manual - Page 290
2004 Chevrolet Suburban Manual
Page 290 highlights
Recommended Action Check that the DVD player is in the auxiliary source mode. Check the auxiliary input connections at both devices. My disc is stuck in the Turn the DVD power off, player. The Load/Eject then on and press the button does not work. Load/Eject button on the DVD player. Do not attempt to forcibly remove the disc from the DVD player. This could permanently damage the disc and DVD player. Sometimes the wireless Check for obstructions, headphone audio cuts out low batteries, reception or buzzes. range, and interference from cellular telephone towers or by using your cellular telephone in the vehicle. Check that the headphones are facing the front of the vehicle. Problem The auxiliary source is running but there is no picture or sound. Problem I lost the remote and/or the headphones. The DVD is playing, but there is no picture or sound. The audio/video skips or jumps. Recommended Action See your dealer for assistance. Check that the DVD player is in DVD mode. The DVD or CD could be dirty, scratched, or damaged. What is the best way to Wipe the video screen clean the video screen? with a damp, soft cloth. The audio from the radio The RSE is working for the Radio with correctly. Six-Disc CD and XM™ Use the wireless has taken over the audio headphones or have the from the DVD or CD when front seat passengers using the wired listen to another audio headphones. source. 3-134