2007 Chevrolet Impala Owner's Manual - Page 436

• Alternative Service: There may be times, when Roadside Assistance cannot provide timely assistance, your advisor may authorize you to secure local emergency road service, and you will be reimbursed up to $100 upon submission of the original receipt to Roadside Assistance. In many instances, mechanical failures are covered under Chevrolet's Bumper-to-Bumper warranty, and the duration of the Base Warranty Coverage for Canadian customers of the new Vehicle Limited Warranty. However, any cost for parts and labor for non-warranty repairs are the responsibility of the driver. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: • Your name, home address, and home telephone number. • Telephone number of your location. • Location of the vehicle. • Model, year, color, and license plate number. • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle. • Description of the problem. While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we are only a phone call away. U.S. customers call Chevrolet Roadside Assistance: 1-800-CHEV-USA (1-800-243-8872), text telephone (TTY) users, call 1-888-889-2438, Canadian customers call 1-800-268-6800. 436