2004 Ford F150 Warranty Guide 5th Printing - Page 5

2004 Ford F150 Manual

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1. Introduction Ford Motor Company and your selling dealer thank you for selecting one of our quality products. Our commitment to you and your vehicle begins with quality protection and service. When you need warranty repairs, your selling dealer would like you to return to it for that service, but you may also take your vehicle to another Ford Motor Company dealership authorized for warranty repairs. Certain warranty repairs require special training though, so not all dealers are authorized to perform all warranty repairs. That means that, depending on the warranty repair needed, the vehicle may need to be taken to another dealer. If a particular dealership cannot assist you, then contact the Customer Relationship Center at 1-800-392-3673. If you own or lease a 2004-model E-350 Livery Van equipped with the Livery Service Package, refer to the Addendum Card that was given to you when you took delivery of your truck for further explanation of amendments to the New Vehicle Limited Warranty. This booklet explains in detail the warranty coverages that apply to your 2004-model car or light truck. If you bought a previously owned 2004model vehicle, you are eligible for any remaining warranty coverages. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your emissions control systems, and Noise Emissions Warranty which applies only to medium/heavy duty trucks over 10,000 pounds Gross Vehicle Weight Rating (pages 11-24). Ford Motor Vehicle Assurance Company (a subsidiary of Ford Motor Company, The American Road, Dearborn, MI 48121) provides the New Vehicle Limited Warranty (pages 4-7), except that Ford Motor Company provides the New Vehicle Limited Warranty in Alaska, Illinois, Louisiana, Minnesota, Montana, New Hampshire, New Jersey, New York, South Dakota, Vermont, Virginia, Washington, West Virginia, Wisconsin. This list is accurate as of the publishing date of this guide. If you are interested in verifying the warranty provider for your vehicle, please call the Customer Relationship Center at 1-800-392-3673. Where it is the warranty provider, Ford Motor Vehicle Assurance Company will use Ford Motor Company as its agent. The warranty coverage you receive and your dealer's handling of any warrantycovered repair will be the same regardless of the warranty provider. 1

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1. Introduction
Ford Motor Company
and your selling dealer thank you for selecting
one of our quality products. Our commitment to you and your vehicle
begins with quality protection and service.
When you need warranty repairs, your selling dealer would like you to
return to it for that service, but you may also take your vehicle to an-
other Ford Motor Company dealership authorized for warranty repairs.
Certain warranty repairs require special training though, so not all deal-
ers are authorized to perform all warranty repairs. That means that, de-
pending on the warranty repair needed, the vehicle may need to be
taken to another dealer. If a particular dealership cannot assist you, then
contact the Customer Relationship Center at 1-800-392-3673.
If you own or lease a 2004-model E-350 Livery Van equipped with the
Livery Service Package, refer to the Addendum Card that was given to
you when you took delivery of your truck for further explanation of
amendments to the New Vehicle Limited Warranty.
This booklet explains in detail the warranty coverages that apply to your
2004-model car or light truck. If you bought a previously owned 2004-
model vehicle, you are eligible for any remaining warranty coverages.
Ford Motor Company provides the
Emissions Defect Warranties
and
Emissions Performance Warranties
which cover your emissions con-
trol systems, and
Noise Emissions Warranty
which applies only to
medium/heavy duty trucks over 10,000 pounds Gross Vehicle Weight Rat-
ing (pages 11-24).
Ford Motor Vehicle Assurance Company (a subsidiary of Ford Motor Com-
pany, The American Road, Dearborn, MI 48121) provides the New Vehicle
Limited Warranty
(pages 4-7),
except that Ford Motor Company provides
the New Vehicle Limited Warranty in Alaska, Illinois, Louisiana, Minnesota,
Montana, New Hampshire, New Jersey, New York, South Dakota, Vermont,
Virginia, Washington, West Virginia, Wisconsin. This list is accurate as of
the publishing date of this guide. If you are interested in verifying the war-
ranty provider for your vehicle, please call the Customer Relationship Cen-
ter at 1-800-392-3673. Where it is the warranty provider, Ford Motor Ve-
hicle Assurance Company will use Ford Motor Company as its agent. The
warranty coverage you receive and your dealer’s handling of any warranty-
covered repair will be the same regardless of the warranty provider.
1