2013 Ford C-MAX Hybrid Quick Reference Guide Printing 3 - Page 5

getting started with your SYNC® system SYNC Is a Hands-free, Voice Recognition System Used for Entertainment, Information and Communication. SYNC. SAY THE WORD. Before You Get Started 1.  Set up your owner account at SyncMyRide.com (U.S.) or SyncMyRide.ca (Canada). Register by following the on-screen instructions. After registering you can see which services you may be eligible for. 2.  SYNC uses a wireless connection called Bluetooth® to communicate with your phone. Turn Bluetooth mode on in your phone's menu options. This lets your phone find SYNC. If you need more details on setting up your phone with SYNC, visit SyncMyRide.com (U.S.) or SyncMyRide.ca (Canada), or your phone manufacturer's website. 8 To Pair Your Phone for the First Time Pairing Your Phone with SYNC In order to use many of the features of SYNC, you must first pair and connect your phone with SYNC. Why do I need a SYNC owner account? A SYNC owner account is required for Vehicle Health Report activation and the ability to view your reports online. You'll also be able to take advantage of all of SYNC's Services and personalization features, such as saving your Favorites and Points of Interest (POI). You'll receive the latest software updates that add new places, directions and information; and if you have questions, you'll get free customer support. Create your account by visiting the website or calling the toll-free number for more information. See the Commonly Used Voice Commands page of this guide for more details. Making a Phone Call Use SYNC to make a phone call to anyone in your phone book by pulling the voice and when prompted, give control a voice command. For a list of voice commands, say "What can I say?". For example, you could say "Call Jake Smith at home". SYNC repeats the command back to you and dials the number. Note You can make phone calls by and when pulling the voice control prompted, give the voice command "Dial", then verbally say the phone number. Answering Incoming Calls Whenever you have an incoming call, you will be able to see the name and number of the person calling in the display. Press the button to answer an incoming call. You can hang up at any time by pressing and button. holding the Do Not Disturb Mode This feature blocks incoming calls and text messages, and saves them for later. You still have access to outgoing calls when this feature is active. Say the voice command "Do not disturb on" to enable and "Do not disturb off" to disable. 9 1.  Make sure that your vehicle is in P (Park) and both your ignition and radio are turned on. 2.  Press the button. When the display indicates no phone paired, press OK. 3.  When Find SYNC appears in the display, press OK. 4.  Put your phone into Bluetooth discovery mode. See your phone's manual, if necessary. 5.  When promoted on your phone's display, enter the six-digit PIN provided by SYNC in the radio display. 6.  The display indicates when the pairing is successful. Note The System May Prompt You to »  Set your phone as the primary/favorite (the primary phone will receive messages and voicemail). » Download your phone book (this is required to use the full set of voice commands). » Turn on 911 Assist®. Tips » Make sure you accept SYNC's request to access your phone. »  To pair subsequent phones, please refer to Pairing Subsequent Phones in the SYNC chapter of your Owner's Manual. »  If you are experiencing pairing problems, try performing a clean pairing by deleting your services from SYNC, deleting the SYNC connection from your phone, and then repeating the Pairing Your Phone with SYNC process. Using SYNC to Access Digital Media Plug in your USB media devices, such as phones and MP3 players, and use SYNC to play all of your favorite music. Using Voice Commands to Play Music 1.  Plug your media player into your USB port. . When 2.  Pull the voice control prompted, say "USB", then follow-up by saying one of the voice commands. For a list of voice commands, say "What can I say?". Using My Phone with SYNC Note Enter your phone book contacts with both first and last names to increase SYNC's ability to select the correct contact. Remember to say the contact name exactly as it is listed in your phone book.