2013 Ford E250 Cargo Owner Manual Printing 3 - Page 350
2013 Ford E250 Cargo Manual
Page 350 highlights
SYNC® 349 Vehicle Health Report and SYNC Services (Traffic, Directions and Information) issues Issue Possible Possible solution(s) cause(s) I received a text • Your account • This is a free feature, but you that the Vehicle may not be must first register online to use Health Report is activated on the it. not activated. website, OR • Make sure that your VIN is • You may have correctly listed in your account. the wrong VIN (vehicle identification number) listed. I am unable to The preferred When you register your account, retrieve the dealer you must list a preferred dealer. report on the information did If one is already listed, try website, or I not load correctly. selecting another dealer and receive a system logging out. Log back in and error. change it back to your preferred dealer and retrieve the report. I am unable to • This could be • Update your mobile number submit a report. due to your in your account on the website. phone's • Make sure you have full signal compatibility, OR strength and that your • Bad signal Bluetooth volume level has been strength, OR turned up. • Your phone • Try deleting your phone and may not be performing a clean pairing. activated on the website. • The phone in • This is a free feature, but you I heard a commercial when use is not must first register online to use I tried to use activated, OR it. Traffic, Directions • Your phone has • Turn off ID blocker on your and Information. ID blocker active. phone as the system recognizes you by your phone number. • Make sure the currently connected phone is the same one that is registered on your SyncMyRide account. 2013 Econoline (eco) Owners Guide gf, 3rd Printing, May 2013 USA (fus)