2014 Ford C-MAX Hybrid Owner Manual
2014 Ford C-MAX Hybrid Manual
2014 Ford C-MAX Hybrid manual content summary:
- 2014 Ford C-MAX Hybrid | Owner Manual - Page 1
2014 C-MAX HYBRID | C-MAX ENERGI Owner's Manual 2014 C-MAX HYBRID | C-MAX ENERGI Owner's Manual fordowner.com ford.ca EM5J 19A321 FA | November 2013 | First Printing | Owner's Manual | C-MAX Hybrid | Energi | Litho in U.S.A. - 2014 Ford C-MAX Hybrid | Owner Manual - Page 2
to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part written permission. Errors and omissions excepted. © Ford Motor Company 2013 All rights reserved. Part Number: 20131007211151 - 2014 Ford C-MAX Hybrid | Owner Manual - Page 3
This Manual...7 Symbols Glossary...7 Data Recording...9 California Proposition 65...11 Perchlorate...11 Ford Credit... Status...50 Using MyKey With Remote Start Systems...51 MyKey Troubleshooting...52 Child Safety General Information...14 Installing Child Seats...15 Autowipers...68 1 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 4
70 Seats Sitting in the Correct Position...110 Head Restraints...110 Manual Seats...112 Power Seats...113 Rear Seats...115 Heated Seats...115 Information Messages...98 Unique Driving Characteristics Hybrid Electric Vehicle...129 Climate Control Automatic Climate System...143 2 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 5
of Operation...160 Using Stability Control...161 Customer Assistance Getting the Services You Need...194 In California (U.S. Only)...195 The Better Business ...171 Driving Aids Steering...173 Fuses Fuse Specification Chart...200 Changing a Fuse...207 Load Carrying Rear Under Floor Storage...174 - 2014 Ford C-MAX Hybrid | Owner Manual - Page 6
Information...287 Using Voice Recognition...289 Using SYNC™ With Your Phone...291 SYNC™ Applications and Services...302 Using SYNC™ With Your Media Player...308 SYNC™ Troubleshooting...316 MyFord Touch™ General Information...322 Settings...330 Entertainment...341 Phone...359 Wheels and Tires - 2014 Ford C-MAX Hybrid | Owner Manual - Page 7
Table of Contents Electric Vehicle Information...364 Information...375 Climate...384 Navigation...387 Accessories Accessories...397 Appendices End User License Agreement...399 Ford Extended Service Plan (ESP) Ford Extended Service Plan (ESP)...414 Scheduled Maintenance General Maintenance - 2014 Ford C-MAX Hybrid | Owner Manual - Page 8
6 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 9
MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual This manual describes product features and options available throughout the range this manual when selling your vehicle. It is an integral part of the vehicle. This manual may - 2014 Ford C-MAX Hybrid | Owner Manual - Page 10
E91392 Heated windshield Interior luggage compartment release Jack Engine air filter Engine coolant Engine coolant temperature E161353 Keep out of reach of children Lighting control 8 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 11
Company and Ford authorized service facilities, and that the diagnostic information may be used for any purpose. See SYNC™ (page 287). Maintain correct fluid level Note operating instructions Panic or less. Shield the eyes E167012 Stability control Windshield wash and wipe 9 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 12
speed (" vehicle travel information"), only to help provide you with the directions, traffic reports, or business searches that you request. If you do not want Ford or its vendors to receive this information, do not activate the service. Ford Motor Company and the 10 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 13
best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner's Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications. www.dtsc.ca.gov - 2014 Ford C-MAX Hybrid | Owner Manual - Page 14
that is provided to you along with your Owner 's Manual. Using Your Vehicle as an Ambulance Do not use this vehicle as an ambulance. Your vehicle is not equipped with the Ford Ambulance Preparation Package. Special Instructions For your added safety, your vehicle is fitted with sophisticated - 2014 Ford C-MAX Hybrid | Owner Manual - Page 15
different from the features and options that are described in this Owner's Manual. A market unique supplement may be supplied that complements this book. By and specifications that are unique to your vehicle. This Owner 's Manual is written primarily for the U.S. and Canadian Markets. Features or - 2014 Ford C-MAX Hybrid | Owner Manual - Page 16
must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or , or are the minimum WARNINGS requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety child. 14 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 17
restrained in the rear seating positions than in a front seating position. See Front Passenger Sensing System (page 36). INSTALLING CHILD SEATS Child Seats E142594 15 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 18
a seat with a combination lap and shoulder belt. E142529 2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together. 16 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 19
lap belt portions together, route the tongue through the child seat according to the child seat manufacturer's instructions. Be sure the belt webbing is not twisted. 5. To put the retractor in the automatic locking sure the tongue is latched securely by pulling on it. E142533 17 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 20
back. There should be no more than 1 inch (2.5 centimeters) of movement for proper installation. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is top tether strap has been provided with your child seat. 18 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 21
seating position unless the child seat manufacturer's instructions permit and specify using anchors spaced at provided that the child seat manufacturer's instructions permit use with the anchor spacing instructions to properly install a child seat with LATCH attachments. Follow the instructions - 2014 Ford C-MAX Hybrid | Owner Manual - Page 22
labeled with the tether strap symbol and are partially covered by the gap panel. Pull the panel back to fully expose the anchors. E142537 20 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 23
the child safety seat tether strap according to the manufacturer's instructions. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. E142595 BOOSTER SEATS WARNING Never place, MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 24
a high back booster seat. If, with a backless booster seat, you cannot find a seating position that adequately supports your child's head, a high back booster seat would be a better choice. Children and booster seats vary in should be low and snug across the child's hips. E142596 22 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 25
seat. Check with the booster seat manufacturer's instructions. WARNINGS warnings provided by your vehicle manufacturer. in the front seat. Always carefully follow the instructions and warnings provided by the manufacturer of any manufacturer's instructions and warnings provided for installation and use - 2014 Ford C-MAX Hybrid | Owner Manual - Page 26
the inside. E112197 The childproof locks are located on the rear edge of each rear door and must be set separately for each door. 24 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 27
Child Safety Left-Hand Side Turn counterclockwise to lock and clockwise to unlock. Right-Hand Side Turn clockwise to lock and counterclockwise to unlock. 25 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 28
• belt tension sensor at the front outboard passenger seating position • safety belt warning light and chime • crash sensors and monitoring system with readiness indicator. 26 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 29
tongue from the buckle. E142589 When in use, the rear safety belts should be placed in the belt guides on the outboard seat backs. E142587 1. Insert the belt tongue into the proper buckle (the buckle closest to women should also follow this practice. See the following figure. 27 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 30
operating properly when checked by an authorized dealer. Failure to replace the belt and retractor assembly could increase the risk of injury in crashes. 28 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 31
belt and increase the risk of injury in a crash. Safety Belt Extension Assembly WARNING Do not use extensions to change the fit of the shoulder belt across the torso. If the safety belt is too short when fully extended, a on the height adjuster to make sure it is locked in place. 29 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 32
sounding a chime and illuminating the safety belt warning light when the driver's or front passenger's seat is occupied and the safety belt is unbuckled. 30 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 33
unbuckle the safety belt three times at a moderate speed, ending in the unbuckled state. After Step 3, the safety belt warning light will turn on. 31 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 34
belt guide on seat back (if equipped), child safety seat LATCH and tether anchors, and attaching hardware, should be inspected after a crash. Read the child restraint manufacturer's instructions for additional inspection and maintenance information specific to the child restraint. Ford Motor - 2014 Ford C-MAX Hybrid | Owner Manual - Page 35
appropriate safety devices to help better protect a range of occupants in a variety of frontal crash Front outboard safety belts with pretensioners, energy management retractors (first row only), and warning light and backup tone. • The electrical wiring for the airbags, crash sensor(s), MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 36
, move the seat upon which the child seat is installed all the way back. Do not attempt to service, repair, or modify the airbag supplemental restraint systems or its fuses as you could be seriously injured or vehicle control. Routine maintenance of the airbags is not required. 34 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 37
must use a forward-facing child seat in the front seat, move the seat upon which the child seat is installed all the way back. 35 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 38
restrained in the rear seating positions than in the front seating position. Failure to follow these instructions may increase the risk of injury in a crash. E145987 FRONT PASSENGER SENSING SYSTEM WARNINGS Even airbag and seat-mounted side airbag when the passenger seat is empty. 36 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 39
remove the child restraint from the vehicle and reinstall the restraint following the child restraint manufacturer's instructions. If a person of adult size is sitting in the front passenger's seat, but the passenger feet up, the chance of injury during a crash is greatly increased. 37 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 40
a problem due to the front passenger sensing system. • Do not attempt to repair or service the with a deploying airbag. Failure to follow these instructions may increase the risk of personal injury in the side of the seatback. Do not attempt to service, repair, or modify the airbag, its fuses - 2014 Ford C-MAX Hybrid | Owner Manual - Page 41
. The side airbag system (including the seat) must be inspected and serviced by an authorized dealer. If the airbag is not replaced, the unrepaired come into contact with a deploying curtain airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash - 2014 Ford C-MAX Hybrid | Owner Manual - Page 42
again. The curtain airbags (including the A, B and C pillar trim and headliner) must be inspected and serviced by an authorized dealer. If the curtain airbag is not replaced, the unrepaired area will increase the risk to the deployment of side airbags (including the Safety Canopy). 40 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 43
the problem, the light or both are repaired. • • If any of these things happen, even intermittently, have the supplemental restraint system serviced at an authorized dealer immediately. Unless serviced, the certain likelihood of a rollover event is detected by the rollover sensor. 41 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 44
deformation, or a certain likelihood of rollover. AIRBAG DISPOSAL Contact your authorized dealer as soon as possible. Airbags must be disposed of by qualified personnel. 42 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 45
interference that may cause undesired operation. Note: Changes or modifications not expressively approved by the party to lock your vehicle before leaving it unattended. Note: If you are in range, the remote control will operate if you press any button unintentionally. 43 Intelligent C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 46
the push-button start system. Slide the release on the back of the transmitter to release the key blade, then pull the blade out. 44 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 47
the tag in a safe place for future reference. E138620 3. Insert the new battery. Refer to the instructions inside the transmitter for the correct orientation of the battery. Press the battery down to make sure it the key ring to remove the battery cover. 2. Remove the old battery. 45 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 48
remove the battery cover. Do not use the backup key to remove the cover or you could damage the intelligent access key. 5 E125860 E138622 46 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 49
from outside the vehicle. The transmitter has an extended operating range. Vehicles with automatic climate control can be configured to operate again or E138624 switch the ignition on to deactivate it. Remote Start (C-MAX Energi Only) WARNING To avoid exhaust fumes, do not use remote start if - 2014 Ford C-MAX Hybrid | Owner Manual - Page 50
remote controls for your vehicle. See Passive Anti-Theft System (page 63). To re-program the passive anti-theft system see an authorized dealer. 48 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 51
you first create a MyKey and before you recycle the key or restart the vehicle. You can also change the settings afterward with an admin key. • A vehicle speed limit can be set. Warnings will be • Non-configurable Settings The following settings cannot be changed by an admin key user: • • 49 - 2014 Ford C-MAX Hybrid | Owner Manual - Page 52
created the MyKey. Once you have switched the engine off, however, you will need an admin key to change or clear your MyKey settings. CLEARING ALL MYKEYS You can clear all MyKeys within the same key cycle as or the > button. 3. Use the arrow buttons to get to a configurable feature. 50 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 53
with a Ford-approved aftermarket With a Ford-approved aftermarket Ford-approved aftermarket remote start systems. Ford authorized dealer for a Ford-approved remote start system. Vehicles With Ford-approved Aftermarket Remote Start Systems When using a Ford Ford-approved Aftermarket Remote Start Systems 51 - 2014 Ford C-MAX Hybrid | Owner Manual - Page 54
system, the MyKey restrictions will be remain active. With a non-Ford-approved aftermarket remote start system, it is possible to program all the remote start fob as you would any other admin key. MYKEY TROUBLESHOOTING Condition Potential Causes I cannot create a MyKey. · The key or fob MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 55
(page 51). Admin key total includes one additional · An unknown key or fob has been programmed key. to the vehicle as an admin key. 53 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 56
MyKey functions with the Intelligent · An admin fob is present at vehicle start. Access key. · No MyKeys are created. See Creating a MyKey (page 50). 54 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 57
doors to unlock with one press of the button. The turn signals will flash twice to indicate a change to the unlocking mode. The unlocking mode applies to the remote control and intelligent access. Intelligent access are clear of the liftgate area before using the liftgate control. 55 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 58
enclosed area to avoid damaging the liftgate. Press twice within three seconds to: E138630 E112203 • • unlatch a manual liftgate open, close or stop the movement of a power liftgate. See Power Liftgate (page 60). Left-Hand touch the lock sensor area on the front of the handle. 56 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 59
closed • the ignition is on, • you shift into any gear putting your vehicle in motion, and • your vehicle attains a speed greater than 4 mph (7 km/h). 57 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 60
If you leave the courtesy lamps or dome lamps on and switch the ignition off, the battery saver shuts them off after some time. 58 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 61
off 15 minutes after you close all of the doors. Opening the Liftgate Manually MANUAL LIFTGATE WARNINGS It is extremely dangerous to ride in a cargo area, inside twice within three seconds to unlock the liftgate. Manually open the E138630 liftgate. Closing the Liftgate A handle is located - 2014 Ford C-MAX Hybrid | Owner Manual - Page 62
park. Three warning tones will sound once as the liftgate begins to power close. Five short chimes indicate a problem with the open or close request, caused by the ignition is on and the transmission is not in P; Press the remote control button twice within three seconds. E138630 60 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 63
2. The liftgate will power open or close. Note: Allow the power system to open the liftgate. Manually pushing or pulling the liftgate may activate the system's obstacle detection feature and stops the power operation. while washing your car. E138636 Press and release the button. 61 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 64
be recalled when the power liftgate is opened. To change the programmed height, repeat the above procedure. Once you open the power liftgate, you can manually move it to a different height. When operating the could result in unintentionally leaving the liftgate open while driving. 62 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 65
for at least three seconds, but no more than 10 seconds. 3. Switch the ignition off and remove the first coded key from the ignition. 63 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 66
while the alarm is armed. Take all remote controls to an authorized dealer if there is any potential alarm problem with your vehicle. Arming the Alarm The alarm is ready to arm when there is not a key in the compartment or the hood opens without using the key or remote control. 64 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 67
following functions with the control: 1. Unlock the steering column. 2. Adjust the steering wheel to the desired position. D C A B E129463 A B Volume up Seek up or next 65 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 68
Pull the control to select or deselect voice control. See SYNC™ (page 287). See MyFord Touch™ (page 322). E130248 See Information Displays (page 88). 66 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 69
Steering Wheel Multimedia Controls (If Equipped) E145434 Use the arrows on the right side of the steering wheel to navigate through the menus. Press OK to make a selection. 67 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 70
on the autolamps with the autowipers, the low beam headlamps will turn on automatically when the rain sensor turns on the windshield wipers continuously. A B C D 68 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 71
you release the lever, the wipers will operate for a short time. A wipe will occur a few seconds after washing to clear any remaining washer fluid. 69 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 72
intermittent wiper. Press the button again to switch on low-speed wipe. Press the bottom of the button to switch the wiper off, or to change the wiper speed from low-speed to intermittent. When you shift into R (Reverse), the rear wiper will turn on to intermittent if the front wipers - 2014 Ford C-MAX Hybrid | Owner Manual - Page 73
forward to switch the high beams on. Push the lever forward again or pull the lever toward you to switch the high beams off. 71 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 74
headlamps will turn on automatically when the windshield wipers operate continuously. Note: You may have to manually switch the headlamps on in severe weather conditions. Note: If you have autolamps switched on you and hold to dim. Press repeatedly or press and hold to brighten. 72 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 75
or down to use the direction indicators. Note: Tap the lever up or down to make the direction indicators flash three times to indicate a lane change. INTERIOR LAMPS The lamps will switch on when one of the following conditions have been met: 73 - 2014 Ford C-MAX Hybrid | Owner Manual - Page 76
and off switch. E160817 (D) Driver individual lamp on and off switch. E160818 A E142455 (A) You can switch individual map lamps on independently by pressing switch. 74 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 77
until you switch the ignition off and one of the following conditions have been met: • you lock your vehicle • the accessory delay timer expires. 75 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 78
it to stop the window. One-Touch Up Lift the switch fully and release it. Press or lift it again to stop the window. 76 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 79
time to the point of resistance. The bounce-back feature is now disabled and you can close the window manually. The window will go past the point of resistance and you can close it fully. See an authorized dealer either front door. A B C Left-hand mirror Off Right-hand mirror 77 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 80
carefully change lanes. E70847 Press the arrows to adjust the mirror. Fold-Away Exterior Mirrors Push the mirror toward the door window glass. Make sure that you fully engage the mirror in its support when returning peripheral field of view as it leaves the blind spot mirror (C). 78 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 81
overhead console. The sun shade has a one-touch open and close feature. To stop motion during one-touch operation, press the control a second time. 79 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 82
release it within two seconds. 3. Press and hold the front of the control to the first action point, until the sun shade fully opens. 80 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 83
. The more leaves and vines that are displayed, the better your fuel economy. Leaves and vines will occasionally appear and disappear to indicate a change in driving efficiency. Note: The efficiency leaves display can be impacted by your use of brakes, accelerator and accessories, as well as - 2014 Ford C-MAX Hybrid | Owner Manual - Page 84
Note: For Energi vehicles there are two versions of the battery gauge. When the vehicle is in Hybrid Mode the information is shown with a simple battery graphic. When in Plug-in Power Mode an enhanced battery graphic is provided and available electric range is added to the display. 82 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 85
Electric Range (Energi Plug-in Power Mode) - The electric range estimate is personalized to the driver's key. The estimate is based on the amount of energy presently available in the high voltage battery and your typical energy respective system warning lamp for further information. 83 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 86
a burned out bulb. See Changing a Bulb (page 222). Battery If it lights while driving, this indicates a malfunction. Switch off all unnecessary electrical equipment and have the system checked Lights when you select this feature on. See Hybrid Electric Vehicle (page 129). E144814 84 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 87
Instrument Cluster EV Later Lights when you select this feature on. See Hybrid Electric Vehicle (page 129). Low Fuel Level Lights when the fuel level is low or the fuel tank is nearly is low. You may also see a E144691 message suggesting you reduce your usage of the climate system. 85 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 88
's acceleration. Normally, the service engine soon light will stay after 15 seconds the service engine soon light blinks Service Engine Soon If the service engine vehicle serviced. See serviced service Safely Indicates an electrical component fault or Plugged in (If Equipped) Lights after you plug - 2014 Ford C-MAX Hybrid | Owner Manual - Page 89
immediately. Automatic Transmission Warning Chime Sounds when you have not moved the transmission selector lever to position P. A message will be shown in the display. 87 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 90
and down arrow buttons to choose between the following display options. Note: The cluster will remember menu level 2 state when the individual key state is changed from RUN to the OFF position. 88 - 2014 Ford C-MAX Hybrid | Owner Manual - Page 91
Information Displays Display Mode Menu level 2 Vehicle Range (Estimated Range + Battery Gauge + Fuel Gauge) Menu level 3 Instantaneous Fuel Battery Display Menu level 4 - Regen Charge Level Help - - Apply to all screens? Yes / No Help Empower Instantaneous Fuel - - - - 89 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 92
+ Battery Gauge + Fuel Gauge) Change MyView - Vehicle Range Avg Fuel Power Split Power Power + mpg Accessory Power Trip 1 Trip 2 - Vehicle Range Avg Fuel Inst. Fuel Coolant Temp Accessory Power Trip + Battery Gauge + Fuel Gauge) Menu level 3 Change MyView (cont'd) Menu level 4 Fuel History Coach - 2014 Ford C-MAX Hybrid | Owner Manual - Page 93
in the gasoline tank. For Energi, the total estimated range equals the range available in Hybrid Mode fueled by gasoline, plus the electric range available in Plug-in Power Mode. Changes in driving pattern may cause the on battery power only with the engine off, EV is displayed. 91 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 94
voltage climate control components such as the electric A/C compressor and the electric heater (Energi vehicles only) Other includes all power being be in the normal range (between H and C). If the engine coolant temperature exceeds the normal range, the level indicator will change to red to indicate - 2014 Ford C-MAX Hybrid | Owner Manual - Page 95
not indicate a problem with your vehicle. After energy usage you can maintain in order to achieve the estimated electric range Hybrid Electric Vehicle (page 129). Trip 1 & 2 Use the arrow buttons to choose between the following. E138660 Note: Pressing OK resets the odometer and timer. 93 C-MAX - 2014 Ford C-MAX Hybrid | Owner Manual - Page 96
fuel economy, Estimated amount of fuel consumed and Estimated amount of electricity consumed (Energi only) • Average fuel economy - is continuously averaged since the last reset. For Energi vehicles both hybrid and plug-in power mode operation will be included in the calculation. Estimated amount - 2014 Ford C-MAX Hybrid | Owner Manual - Page 97
bars are less than half full, the color is Amber, suggesting that a change in behavior is needed to achieve better energy efficiency. Note: Fuel economy is not always a measure of appropriate driving behavior different vehicle system information and perform a system check. E144642 95 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 98
(default on key cycle) or Off On or Off On (default on key cycle) or Off - - Hill Start Assist EV + Mode Rear Park Aid - - - 96 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 99
will only appear if a MyKey is set. Settings (cont'd) Menu level 2 Vehicle (cont'd) MyKey Menu level 3 Tire Mobility Kit Create MyKey Traction Control Max Speed Speed Minder Volume Limiter Clear MyKeys Menu level 4 Select number of years Hold OK to Create MyKey Always On or User Selectable Choose - 2014 Ford C-MAX Hybrid | Owner Manual - Page 100
be removed automatically after a short time. Certain messages need to be confirmed before you can access the menus. AdvanceTrac® Message Action Service AdvanceTrac Displayed when the system has detected a condition that requires service. Contact your authorized dealer as soon as possible. 98 - 2014 Ford C-MAX Hybrid | Owner Manual - Page 101
stop safety hazard warning lamp is illuminated. This indicates an electrical component fault/failure that will cause the vehicle to shut down is ready to drive. Displays when the vehicle detects it is still plugged and the power is activated. Displays when battery charge level is low. C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 102
Fuel Door Opening Fuel Door Open Close Fuel Door Refuel Error See Manual Displays when there is a vehicle error and it cannot be refueled. is displayed when there is a problem with your vehicle's starting system. See your authorized dealer for service. Displays to remind you that C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 103
access key is programmed to the system. Max Number of Keys Learned Could Not Program your authorized dealer as soon as possible. Change Engine Oil Soon Oil Change Required Brake Fluid Level LOW Displayed when the 217). Displays when the brake system needs servicing. Stop the vehicle in a safe place. - 2014 Ford C-MAX Hybrid | Owner Manual - Page 104
when the motor coolant temperature is excessively perature high. Service Tire Mobility Kit See Manual Oil Maintenance Displayed when the kit needs service. See your authorized dealer. Informs the driver that is activated. Displays when a MyKey is in use and park aid is activated. 102 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 105
has detected a condition that requires service. See your authorized dealer. The power steering system is not working. Stop the vehicle a safe place. Contact your authorized dealer. Remote Start Message Action Remote Start Active Displayed when the remote start system is active. 103 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 106
your authorized dealer as soon as possible. Tire Pressure Sensor Fault Transmission Message Action Shift to Park Displays as a reminder to shift into park. 104 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 107
On and off button: Press to switch the system on or off. MAX Defrost: Distributes outside air through the windshield defroster vents and demister vents. You this button again to return to the previous airflow selection. MAX A/C: Press to distribute recirculated air through the instrument panel vents - 2014 Ford C-MAX Hybrid | Owner Manual - Page 108
needed to cool the interior (when used with A/C) and may reduce unwanted odors from entering your vehicle. Recirculated air turns on automatically when you select MAX A/C, or manually in any airflow mode except defrost. Recirculated air may turn off automatically in all airflow modes except - 2014 Ford C-MAX Hybrid | Owner Manual - Page 109
and footwell level functions switch off automatically and air conditioning switches on. Outside air flows into your vehicle. For maximum cooling performance, press MAX A/C. To aid in side window defogging and demisting in cold weather, press the floor vent button. In mild weather, you can improve - 2014 Ford C-MAX Hybrid | Owner Manual - Page 110
> Heater-A/C > Auto. The climate control system automatically sets the interior temperature to 72°F (22°C). In hot weather, the system is set to 72°F (22°C). 108 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 111
selected to AUTO in the information displays) during remote start. Heated devices usually switch on during cold weather, and cooled devices during hot weather. 109 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 112
. 110 E68595 When you use them properly, the seat, head restraint, safety belt and air bags will provide optimum protection in the event of a crash. C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 113
highest position. Front seat head restraint C D Guide sleeve adjust and unlock button. Guide sleeve unlock and remove button. Adjusting the Head restraint up. Installing the Head Restraint Align the steel stems into the guide sleeves and push the head restraint down until it locks. Rear Seat - 2014 Ford C-MAX Hybrid | Owner Manual - Page 114
D An energy absorbing head restraint. Two steel stems. Guide sleeve unlock and the Head Restraint Align the steel stems into the guide sleeves and push the head restraint down until it locks To tilt the head restraint, do the following: MANUAL SEATS WARNING To reduce the risk of injury, do - 2014 Ford C-MAX Hybrid | Owner Manual - Page 115
loss of control of your vehicle. Do not place cargo or any objects behind the seatback before returning it to the original position. E163872 113 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 116
Seats E138647 Power Lumbar (If Equipped) E138648 114 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 117
seatback upward until the seat back latches to return the seat to the upright position. E138653 Adjust the control to the desired heat setting. 115 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 118
Seats REAR SEAT ARMREST (IF EQUIPPED) E138656 Fold the armrest down to use the armrest and cupholder. 116 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 119
function button codes later in this section. Note: You can program a maximum of three devices. To change or replace any of the three devices after it has been initially programmed, you must first erase (2-8 centimeters) away from the HomeLink button you want to program. E142657 117 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 120
of garage door opener, you may need to repeat this sequence a third time. Erasing the Function Button Codes Note: You cannot erase individual buttons. 118 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 121
transmitter for 10 seconds. The indicator light will change from green to red and green. 2. Press the same button twice to confirm the change to programming mode. If done properly the indicator light programmed successfully, the Genie transmitter must be changed out of program mode. To do this: 119 - 2014 Ford C-MAX Hybrid | Owner Manual - Page 122
this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to your device not expressly approved by the party responsible for compliance can on the garage door opener motor unit should now flash purple. 120 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 123
plug optional electrical objects other than an accessory plug into the power point. or accessory bracket from the plug. Note: Do not use Do not leave devices plugged in overnight or when Do not keep electrical devices plugged in the power point used for powering electrical devices that require up - 2014 Ford C-MAX Hybrid | Owner Manual - Page 124
working, the ignition is on and a device is plugged in. • off - the power point is off, the ignition is off or no device is plugged in. • flashing - the power point is in an extremely stable power supply: microcomputer-controlled electric blankets, touch-sensor lamps, etc. 122 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 125
input jack, USB port and media hub Auxiliary power point C OVERHEAD CONSOLE E131605 Press near the rear edge of the door to open it. 123 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 126
key in the ignition. This could cause your vehicle battery to lose charge. I (accessory) - Allows the electrical accessories, such as the radio, to operate while the engine is not running. Note: Do not leave the ignition your vehicle to switch the ignition on and start the vehicle. 124 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 127
your vehicle is equipped with a keyless ignition, see the following instructions. E146431 The keyless starting system has three modes: • Off: the engine may not start at the time of the vehicle start. See Hybrid Electric Vehicle (page 129). The system does not function if: • The key MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 128
Apply the parking brake. Note: This switches off the ignition, all electrical circuits, warning lamps and indicators. E142874 1. Hold the key next to effort will be required. When the ignition is switched off, some electrical circuits, warning lamps and indicators may also be off. Vehicles with - 2014 Ford C-MAX Hybrid | Owner Manual - Page 129
block heater instructions could result in property damage or serious personal injury. Do not use your heater with ungrounded electrical systems or two-pronged adapters. There is a risk of electrical shock. at least 1 inch (2.5 centimeters) Set your climate control to outside air. 127 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 130
when in operation, the extension cord plug and heater cord plug connections are free and clear of water. This could cause an electric shock or fire. Make sure your dry cloth if necessary. The heater uses 0.4 to 1.0 kilowatt-hours of energy per hour of use. The system does not have a thermostat. It - 2014 Ford C-MAX Hybrid | Owner Manual - Page 131
HYBRID ELECTRIC VEHICLE Plug-in Power Mode and Hybrid Mode (C-MAX Energi Only) You must plug C-MAX Energi vehicles in regularly for optimal use of the high voltage battery's extended range capability. When you charge your vehicle, you add electrical energy EV button. This will change the mode to EV - 2014 Ford C-MAX Hybrid | Owner Manual - Page 132
speeds in an urban area where plug-in power usage is most efficient). Your vehicle electric motor, engine, or both). Typically, the engine will not start unless the vehicle is cold, a climate control change Hybrid Vehicle Operation (C-MAX Hybrid and C-MAX Energi) This hybrid vehicle combines electric - 2014 Ford C-MAX Hybrid | Owner Manual - Page 133
system cooling or heating) For C-MAX Energi vehicles, climate control demands by passengers your vehicle. This is the normal operation of the electric generator in the hybrid system. • Stopping: The gas engine may shut off will not feel shift changes like those of a non-hybrid vehicle. Note: Since - 2014 Ford C-MAX Hybrid | Owner Manual - Page 134
brake energy and stores it in your high voltage battery. Driving to optimize fuel economy Note: Having your engine running is not always an indication of inefficiency. In some cases, it is actually more efficient than driving in electric mode. Your fuel economy should improve throughout your hybrid - 2014 Ford C-MAX Hybrid | Owner Manual - Page 135
, high voltage contactors inside the battery are closed to make the electricity available to the motor/generator and enable the vehicle to drive. windshield defrost, or if the outside temperature is low. (For C-MAX Energi vehicles, the engine may not be required to operate these functions.) There - 2014 Ford C-MAX Hybrid | Owner Manual - Page 136
contains less energy per gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol). What is the engine oil change service interval? Can . (For C-MAX Energi vehicles, the vehicle can be plugged into a 110-volt outlet with charge cord provided.) Yes. Your hybrid vehicle can be - 2014 Ford C-MAX Hybrid | Owner Manual - Page 137
death if misused or mishandled. The flow of fuel through a fuel pump nozzle can produce static electricity, which can cause a fire if fuel is pumped into an ungrounded fuel container. Fuel ethanol and . Consult a physician immediately if you experience an adverse reaction. • • • 135 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 138
Energi Vehicles Only) This feature helps keeps the fuel system functional and the fuel fresh. If you operate your vehicle mainly in plug-in power mode using electricity from plugging vehicle will only run in hybrid mode. EV Now will not be available. • Most of the plug-in power will be MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 139
The service engine soon indicator may come on. For more information on the service engine soon indicator, See Symbols Glossary (page 7). E162448 • In C-MAX vehicles, its seal and cause injury to you or others. E162449 In C-MAX Energi vehicles the funnel is located in the rear of the vehicle, - 2014 Ford C-MAX Hybrid | Owner Manual - Page 140
• • • 3. Fill the vehicle with fuel from the portable fuel container. Note: For C-MAX Energi vehicles, press the fuel button located on the instrument panel before performing step 3. 4. When done, can cause severe injuries. Read and follow all the instructions on the pump island. 138 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 141
close properly. If this action corrects the problem, the message may not reset immediately. It to drive with the message on may cause the service engine soon lamp to turn on as well. spill onto the vehicle. Easy Fuel™ Capless System (Energi Vehicles Only) WARNING The fuel system may be under - 2014 Ford C-MAX Hybrid | Owner Manual - Page 142
to bypass the fuel filler nozzle. The overfilled fuel may run down the drain located below and in front of the fuel filler door. 140 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 143
and allow the inlet to close properly. If this action corrects the problem, the message may not reset immediately. It may take several driving cycles drive with the message on may cause the service engine soon lamp to turn on as well. Using the manual override lever WARNING The fuel system may be - 2014 Ford C-MAX Hybrid | Owner Manual - Page 144
inlet from sealing. If this action corrects the problem, the message may not reset immediately. It to drive with the message on may cause the service engine soon lamp to turn on as well. should not be relied upon to increase driving range. When refueling your vehicle after the fuel gauge MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 145
than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company your vehicle immediately. Do not drive if you smell exhaust fumes. 143 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 146
make any unauthorized changes to your vehicle or engine. By law, vehicle owners and anyone who manufactures, repairs, services, sells, or letting the electrical system dry out. After three driving cycles without these or any other temporary malfunctions present, the service engine soon indicator - 2014 Ford C-MAX Hybrid | Owner Manual - Page 147
the ignition key to the on position for 15 seconds without cranking the engine. If the service engine soon indicator blinks eight times, it means that the vehicle is not ready for I/M testing; if the still not ready for I/M testing, the above driving cycle will have to be repeated. 145 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 148
serviced only by an authorized electric vehicle technician. Improper handling can result in personal injury or death. Note: The high-voltage battery does not require regular service SERVICE DISCONNECT The high-voltage service disconnect turns off power from the high-voltage battery. 146 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 149
on the service disconnect outboard to the right. For Energi vehicles, slide the handle outboard and to the left. E163538 Disabling the High-Voltage Battery 1. Fold down the rear seats and remove the cover panel. 2. Locate the access door and remove the plastic cover. E146133 147 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 150
service disconnect from the vehicle to disable the high-voltage battery. Reactivating the High-Voltage Battery Note: If you have manually electrical system is safe and turn on automatically. Charging Equipment CHARGING THE HIGH VOLTAGE BATTERY (IF EQUIPPED) CHARGING THE HIGH-VOLTAGE BATTERY (ENERGI - 2014 Ford C-MAX Hybrid | Owner Manual - Page 151
High Voltage Battery Note: Your electrical source must meet certain requirements for light - means that the fault is permanent. You need to unplug the cord and then plug it back in to reset the fault. If the fault persists, contact your authorized dealer. 149 to re-lock your vehicle. C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 152
door and the door will rotate open. 3. Plug the charging coupler into the charge port receptacle a 240-volt charging station, follow the instructions on the charge station to begin the charging begin upon plugging in. The vehicle may delay charging to take advantage of off-peak electricity rates. The - 2014 Ford C-MAX Hybrid | Owner Manual - Page 153
then turn off. If this happens, unplug the charging coupler and then plug it back into the charge port receptacle. If the problem persists, contact your authorized dealer. You can modify the light ring lighting off. 2. Press the brake pedal and press the START/STOP button. 1. 151 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 154
. Once your vehicle determines the electrical system safe you can start your vehicle as you would normally by pressing the brake in combination with the START/STOP button. Note: In the event the vehicle does not reactivate after the second key cycle, contact an authorized dealer. 152 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 155
gearshift lever. 3. Move the gearshift lever into the desired gear. 4. Release the button and your transmission will remain in the selected gear. E146092 E144820 153 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 156
the brake shift interlock lever to move the gearshift lever from the park position in the event of an electrical malfunction or if your vehicle has a dead battery. Apply the parking brake and turn the ignition off lever out of the P (Park) position and into the N (Neutral) position. C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 157
be rocked out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear. 155 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 158
braking is not available. During regenerative braking, the motor is spun as a generator to create electrical current. This recharges the battery and slows the vehicle. In effect, once the accelerator pedal is released, the motor changes from an energy user to an energy producer. 156 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 159
vehicle once you have activated the system. During all times, you are responsible for controlling your vehicle, supervising the system and intervening, if required. 157 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 160
will automatically be extended if you are in the process of driving off. 4. Drive off in the normal manner. The brakes will release automatically. 158 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 161
the AdvanceTrac system was not manually disabled through the information display. If the stability control light still illuminates steadily, have the system serviced by an authorized dealer immediately switch the traction control system off, stability control remains fully active. 159 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 162
suspension, steering system, tire construction and wheel and tire size may change the handling characteristics of your vehicle and may adversely affect the performance skidding off its intended route. Vehicle with AdvanceTrac with RSC maintaining control on a slippery surface. B 160 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 163
when the transmission is in position R. You can turn off the traction control portion of the system independently. See Using Traction Control (page 159). 161 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 164
system off. See MyKey™ (page 49). The sensing system warns the driver of obstacles within a certain range of the bumper area. The system turns on automatically whenever the ignition is switched on. When receiving a the system detects an object approaching, the warning sounds again. 162 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 165
. • An alternating warning sounds from the front and rear if there are objects at both bumpers that are closer than 10 inches (25 centimeters). 163 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 166
The system can also be switched off through the information display. Note: After a tire change the system will go through a relearning procedure. During this time the system performance may . The system visually and audibly instructs you to park the vehicle. Using Active Park Assist E142733 164 - 2014 Ford C-MAX Hybrid | Owner Manual - Page 167
to safely move the vehicle back and forward in the space are displayed in the touch screen. While reversing, the touch screen displays a message instructing you to check your surroundings (for safety reasons) and to back-up slowly, accompanied by a corresponding graphic. 165 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 168
off the traction control system. Deactivating the Park Assist Feature The system can be deactivated manually by: • pressing the active park assist button • grabbing the steering wheel Certain vehicle Any door (except the driver 's) opens. • Something touches the steering wheel. 166 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 169
Parking Aids If a problem occurs with the system, a warning message is displayed, followed by a chime. Occasional system messages may occur in normal operation. For recurring or frequent system faults, contact an authorized dealer to have your vehicle serviced. Troubleshooting the System The system - 2014 Ford C-MAX Hybrid | Owner Manual - Page 170
or position of parked objects changed after your vehicle passed The temperature around your vehicle changes quickly (i.e. driving from a the transmission in R (Reverse). The system uses three types of guides to help you see what is behind your vehicle: • Active guidelines . 168 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 171
in R (Reverse): • Menu > Vehicle > Rear View Camera After changing a system setting, the touch screen shows a preview of the selected features the guidelines toward an intended path. If the steering wheel position is changed while reversing, the vehicle might deviate from the original intended path. - 2014 Ford C-MAX Hybrid | Owner Manual - Page 172
reset when it is used again. Selectable settings for this feature are + and -. The default setting for the manual zoom is OFF. Rear Camera Delay When shifting the transmission out of R (Reverse) and into any gear other and OFF. The default setting for the rear camera delay is OFF. 170 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 173
going downhill, your vehicle speed may increase above the set speed. The system will not apply the brakes. Change down a gear to assist the system in maintaining the set speed. Failure to do so could result in loss steering wheel. Switching Cruise Control On Press and release ON. 171 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 174
Cruise Control ECO Cruise Control This feature saves vehicle energy by relaxing acceleration compared to standard cruise control. For example, your vehicle may temporarily lose speed when It can be switched on or off in the information display. See General Information (page 88). 172 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 175
, take the vehicle to your dealer to have it checked. Obtain immediate service if a system error is detected. You may not notice any difference in your vehicle loses electrical power while you are driving (or if the ignition is turned off), you can steer the vehicle manually, but it takes C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 176
the cargo shade: 1. Pull the rear edge of the cargo shade rearward. 2. Secure both ends of the support rod into the retention slots located on the rear quarter trim panels. LUGGAGE COVERS WARNINGS Make sure that the feature. You will see a red mark when the lever is unlatched. 174 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 177
Load Carrying LOAD LIMIT Vehicle Loading This section will guide you in the proper loading of your vehicle to keep your loaded vehicle weight within its design rating capability. the weight of the equipment from the payload listed on the Tire Label in order to determine the new payload. C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 178
if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover. Example only: E142516 176 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 179
the door-latch post, next to the driver's seating position. The total load on each axle must never exceed its Gross Axle Weight Rating. 177 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 180
meets the door-latch post, next to the driver's seating position. The Gross Vehicle Weight must never exceed the Gross Vehicle Weight Rating. E142523 178 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 181
and passengers that will be riding in your vehicle. 3. Subtract the combined weight of the driver and passengers from XXX kg or XXX lb. 179 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 182
will be towing a trailer, load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle. The following gives (2 x 220) - (9 x 100) = 1400 - 440 900 = 60 pounds. Now you have 180 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 183
either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position. 181 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 184
any other means. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside - 2014 Ford C-MAX Hybrid | Owner Manual - Page 185
the front wheels off the ground by using a tow dolly. If you are using a tow dolly follow the instructions specified by the equipment provider. If you tow your vehicle with all four wheels on the ground: • Tow only back into position N and the ignition in the accessory position. 183 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 186
off will help you improve your fuel economy. For the C-Max Energi, plug in and recharge the high voltage battery whenever possible. Use ECO by keeping these things in mind: • Avoid constant accelerating in order to change lanes and get around other vehicles. • Drive your vehicle at reasonable speeds - 2014 Ford C-MAX Hybrid | Owner Manual - Page 187
moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes. 185 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 188
the pedals of your vehicle. This can cause loss of vehicle control. Carry out regular inspections to make sure the floor mats are secure. 186 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 189
service is available: • • 24 hours, seven days a week. for the coverage period listed on the Roadside Assistance Card included in your Owner's Manual portfolio. Trailers shall be covered up to $200 if the disabled eligible vehicle requires service services Ford Ford change Service service Ford guide - 2014 Ford C-MAX Hybrid | Owner Manual - Page 190
collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an disconnect the battery of the disabled vehicle as this could damage the vehicle's electrical system. 1. Park the booster vehicle close to the hood of the MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 191
caps are tight and level. 3. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off. Connecting the Jumper Cables Your vehicle has a 12-volt battery that the positive prong (A) on your vehicle before connecting the cables. 189 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 192
the instrument cluster for the Ready to Drive light as the gasoline engine may not start, but the electric motor may be running. 3. Once you start the disabled vehicle, run both vehicles for an additional vehicle on the bottom is used to designate the assisting (boosting) battery. 190 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 193
. Review the owner 's manual and become familiar with your vehicle's safety information and recommended safety practices. Do not attempt to repair damaged electric and hybrid-electric vehicles yourself. Contact an authorized Ford Dealer or vehicle manufacturer representative for service. • 191 - 2014 Ford C-MAX Hybrid | Owner Manual - Page 194
an electric or hybrid-electric vehicle. Ford Motor Company 1-800-565-3673 (then follow the prompts on the voice response menu), an authorized Ford dealer or service electric or hybrid-electric vehicle is involved. Do not touch exposed electrical involved is an electric vehicle or hybrid vehicle. • - 2014 Ford C-MAX Hybrid | Owner Manual - Page 195
: • The hazard control button is pressed • The panic button (if equipped) is pressed on the remote entry transmitter • Your vehicle runs out of power 193 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 196
dealer handling your vehicle line will provide warranty service, we recommend you return to your selling Manuals • Maintenance Schedules • Recalls • Ford Extended Service Plans • Ford Genuine Accessories • Service specials and promotions. In Canada: Mailing address Customer Relationship Centre Ford - 2014 Ford C-MAX Hybrid | Owner Manual - Page 197
Ford in writing before pursuing remedies under your state's warranty laws. Ford ) OR 3. The vehicle is out of service for repair of nonconformities for a total of nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive amount equal to the actual price paid or payable by - 2014 Ford C-MAX Hybrid | Owner Manual - Page 198
, the BBB will review the claim for eligibility Ford Motor Company Customer Relationship Center at 1-800-392-3673. Note: Ford Motor Company reserves the right to change Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 199
review Ford of Canada. CAMVAP services must be serviced while you FORD MOTOR COMPANY FORD 0804 Email: [email protected] For customers FORD (3673). If your vehicle must be serviced FORD (3673) FAX: (313) 390-0804 Email: [email protected] www.ford.com.pr If your vehicle must be serviced Ford Motor Company or Ford - 2014 Ford C-MAX Hybrid | Owner Manual - Page 200
order.) Obtaining a French Owner's Manual French Owner's Manual can be obtained from your authorized 47911 Halyard Drive Plymouth, Michigan 48170 Attention: Customer Service Or to order a free publication catalog, call toll problems between you, your dealer, or Ford Motor Company. 198 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 201
, you should immediately inform Transport Canada. Transport Canada Contact Information Website Phone http://www.tc.gc.ca/eng/roadsafety/menu.htm 1-800-333-0510 199 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 202
dealer. WARNINGS To reduce risk of electrical shock, always replace the cover to Changing the 12V Battery (page 218). Lift the release lever at the rear of the cover to remove it. Power Distribution Box WARNINGS Always disconnect the battery before servicing high current fuses. E162196 200 C-MAX - 2014 Ford C-MAX Hybrid | Owner Manual - Page 203
** 20A** 30A** 20A** 20A** 20A** 5A* 15A* 5A* 5A* 5A* Cooling fan module Electric water pump Body control module supply 1 Body control module supply 2 Not used Not used Anti-lock brake Body control module 15 feed Transmission oil pump (C-MAX Energi) Front wiper motor Anti-lock brake system and - 2014 Ford C-MAX Hybrid | Owner Manual - Page 204
temperature coefficient heater Engine control module, Powertrain control module Charge port light ring (C-MAX Energi) Vehicle power 2 Vehicle power 4 Injectors Vehicle power 3 Vehicle power 1 Not used Horn Hybrid powertrain control Front wiper Not used Front and rear wiper high/low Vacuum pump - 2014 Ford C-MAX Hybrid | Owner Manual - Page 205
Fuse amp rating Protected components F56 F57 F58 F59 20A - 5A 5A Fuel pump supply Not used Not used (spare) Passive anti-theft system 203 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 206
) Not used Liftgate release Driver door unlock supply Cell phone passport (C-MAX Energi), Multifunction display, GPS module, SYNC Not used (spare) Instrument cluster Central lock and unlock supply Heating control head (manual air conditioner), Climate control module Steering wheel module Data link - 2014 Ford C-MAX Hybrid | Owner Manual - Page 207
entry module Keyless vehicle module Keyless vehicle door handles Door control unit front left Door control unit front right Door control unit rear left 205 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 208
motor Heated rear window Not used Battery electronics control module Not used Charger (C-MAX Energi) Not used Not used Battery electronics control module Battery electronics control module - fan Charger fan (C-MAX Energi) Not used Smart datalink connector Active noise cancellation Not used DC/AC - 2014 Ford C-MAX Hybrid | Owner Manual - Page 209
window Fuel door (C-MAX Energi) Not used Not used Rear wiper CHANGING A FUSE Fuses WARNING Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. E142430 If electrical components in the - 2014 Ford C-MAX Hybrid | Owner Manual - Page 210
Natural Green - Yellow Green Orange Red Blue Tan Natural Blue Natural Pink Green Red Yellow Black Blue Natural Pink Green Red Yellow Brown Black 208 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 211
Ford authorized dealers that are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly. They are supported by a wide range hand side of the instrument panel. 209 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 212
hood. UNDER HOOD OVERVIEW 2.0L HYBRID WARNING The inverter system controller contains support it with the prop rod. Note: Do not attempt to service any of the high-voltage components or wiring. For easier identification, the high-voltage wiring insulation is color coated orange. 210 C-MAX - 2014 Ford C-MAX Hybrid | Owner Manual - Page 213
page 212). Engine oil dipstick. See Engine Oil Dipstick (page 212). Engine air filter cover. See Changing the Engine Air Filter (page 229). Inverter system controller. Brake fluid reservoir cap. See Brake Fluid Check washer fluid reservoir cap. See Washer Fluid Check (page 217). 211 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 214
that the level is between the MIN and the MAX marks. 1. Make sure that your vehicle is on 2. Add engine oil that meets the Ford specifications. See Capacities and Specifications (page System Note: Reset the oil life monitoring only after an oil change. 1. Turn the ignition key to the on position. Do - 2014 Ford C-MAX Hybrid | Owner Manual - Page 215
Service: Oil reset complete message will be displayed. 6. Release both the accelerator and brake pedals. 7. The Service from your dealer. Ford does not recommend the that is specific to the hybrid operating system. The two level is between the MIN and MAX marks on the inverter system controller coolant - 2014 Ford C-MAX Hybrid | Owner Manual - Page 216
the coolant may change color from orange to pink or the Ford specification in order to avoid plugging the small coolant passageways in order to reach a vehicle service location. In this instance, the engine slightly. Do not add coolant further than the MAX mark. Note: Do not use stop leak pellets - 2014 Ford C-MAX Hybrid | Owner Manual - Page 217
coolant to the engine coolant reservoir. Make sure that the level is between the MIN and MAX marks on the engine coolant reservoir. Use prediluted engine coolant meeting the Ford specification. See Capacities and Specifications (page 265). 3. Close the engine coolant reservoir cap. Whenever you add - 2014 Ford C-MAX Hybrid | Owner Manual - Page 218
prediluted coolant meeting the Ford specification for optimum cooling . Note: Driving the vehicle without repairing the engine problem increases the chance of engine damage. Take your vehicle temperature warning light will illuminate. The service engine soon indicator will illuminate. If MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 219
change the transmission fluid and filter at the correct service meets Ford specifications. MAX lines are within the normal operating range; there is no need to add fluid. If the fluid levels are outside of the normal operating range, the performance of the system could be compromised; seek service - 2014 Ford C-MAX Hybrid | Owner Manual - Page 220
CHANGING not require additional water during its life of service. Note: If your battery has a cover/ a Ford recommended replacement low voltage battery that matches the electrical requirements of performance of other electrical systems in the vehicle. For longer, trouble-free operation, keep MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 221
fluid or water applied with a soft sponge or cloth. CHANGING THE WIPER BLADES Note: Use the service position in winter to provide easier access to the front as you switch on the ignition. The front wipers will stay in the service position when you switch the ignition on or start the engine. Switch - 2014 Ford C-MAX Hybrid | Owner Manual - Page 222
have moved to the service position. Changing the Front Wiper Blades 1. Pull the wiper blade and arm away from the glass. Setting the Front Wipers in the Service lever in until wipers have moved to the service position. 2. Press the locking buttons together. - 2014 Ford C-MAX Hybrid | Owner Manual - Page 223
the vertical wall or screen at this height. 3. Turn on the low beam headlamps to illuminate the wall or screen and open the hood. 221 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 224
of the headlamp and remove it. Disconnect the electrical connector. CHANGING A BULB E142467 Lamp Assembly Condensation Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by aim is not required for this vehicle and is non-adjustable. 222 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 225
the interior of the lens. E162549 Take your vehicle to a dealer for service if any of the above conditions of unacceptable moisture are present. A B 2. 3. 4. Remove the headlamp assembly. Remove service cap. Disconnect the electrical connector. Remove bulb from the headlamp assembly by turning - 2014 Ford C-MAX Hybrid | Owner Manual - Page 226
2. 3. 4. Remove the headlamp assembly. Remove service cap. Disconnect the electrical connector. Remove bulb from the headlamp assembly by Marker Bulbs: 5 E162552 1. 2. 3. 4. Remove the headlamp assembly. Remove service cap. Remove the bulb holder. Remove bulb from the headlamp assembly. 4 - 2014 Ford C-MAX Hybrid | Owner Manual - Page 227
the liftgate. 3. Remove the trim panel cover. E142799 E162556 2. Remove the bulb holder from the lamp assembly by turning it counterclockwise. 3. Disconnect the electrical connector. 4. Remove the bulb from the bulb holder by pulling it straight out. Install the new bulbs in reverse order from the - 2014 Ford C-MAX Hybrid | Owner Manual - Page 228
E162558 1. Make sure the lighting control is in the off position. 2. Open the liftgate 3. Remove the trim panel cover. 6. Disconnect the electrical connector 7. Remove the bulb holder. 8. Gently press the bulb into the bulb holder, turn the bulb counterclockwise, and remove the bulb. A. Reverse - 2014 Ford C-MAX Hybrid | Owner Manual - Page 229
safe visibility. The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb burn time. 227 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 230
dealer. 9005LL H11LL 168 194 W21W H10 (9145) 3157K T20 921 W5W W5W LED To replace all instrument panel lights - see your authorized dealer 228 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 231
assembly and other engine components. Therefore we recommend that the air filter be serviced at a Ford dealer. Note: When changing the air filter element, use only the air filter element listed. See is not used. Identifying Air Filter Element Components A B C D E162533 E 229 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 232
air filter assembly before installing a new air filter E162535 4. Remove the bolts from each side of the air cleaner assembly (A) as shown with arrows 230 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 233
the air cleaner assembly (A). E162539 3. Position the air cleaner assembly (A) onto the engine and make sure the assembly is aligned with the studs. E162540 231 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 234
Vehicle Care GENERAL INFORMATION Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. CLEANING THE EXTERIOR the chrome surface. Note: Do not use chrome cleaner, metal cleaner or polish on wheels and wheel covers 232 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 235
in severe and permanent cosmetic damage Use a quality wax that does not contain abrasives. Follow the manufacturer's instructions to apply and remove the wax. Apply a small amount of wax in a back-and-forth motion of direct sunlight. Always wash your vehicle before applying wax. 233 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 236
Vehicle Care • Never wash or rinse any ignition coil, spark plug wire or spark plug well, or the area in and around these locations. Cover the battery, power distribution box, and air filter , bleach or dye on the vehicle's safety belts, as these actions may weaken the belt webbing. 234 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 237
these may damage the leather oil/petroleum-based leather conditioners household cleaners alcohol solutions solvents or cleaners intended specifically for rubber, vinyl and plastics. 235 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 238
, tar spots, road salt and industrial fallout before repairing paint chips. Always read the instructions before using the products. • Clean the wheels weekly using Motorcraft Wheel and Tire Cleaner. front fenders. Periodically wash your vehicle stored in exposed locations. • 236 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 239
• Make sure brakes and parking brake are fully released. Engine • The engine oil and filter should be changed prior to storage, as used engine oil contain contaminates that may cause engine damage. Start the engine every cooling system leaks, and fluid is at the recommended level. 237 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 240
levels. If the battery was removed, clean the battery cable ends and inspect. • • Contact your authorized dealer if you have any concerns or issues. 238 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 241
compound in the canister for one tire only. See your Ford authorized dealer for additional replacement sealant canisters. E144618 A B connector Yellow cap tool Air compressor hose Air hose-tire valve connector Accessory power plug Casing and housing E F G H I J K L The kit is 239 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 242
further than 120 miles (200 kilometers). Drive only to the closest Ford Motor Company authorized dealer or tire repair shop to have your tire replace the tire pressure monitoring system sensor and valve stem on the wheel by an authorized Ford dealer. • • • • • • • • • • Tips for Use of the - 2014 Ford C-MAX Hybrid | Owner Manual - Page 243
is designed for sealant application only. Operating the kit could cause an electrical disturbance in radio, CD, and DVD player operation. Do not remove the accessory box on the underside of the kit housing. E144619 4. Plug the power cable into the 12-volt power point in the vehicle. MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 244
roadside assistance. If tire pressure is above 20 psi (1.4 bar), continue to the next step. The power plug may get hot after use and you should handle it carefully while unplugging. Check the air pressure of your and check the tire pressure. See Second stage: Checking tire pressure. 242 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 245
canister and clear tube (hose). Obtain and replace the sealing compound and spare parts at an authorized Ford Motor Company dealership or tire dealer. You can dispose empty sealant bottles at home. However, liquid residue 2. Locate the yellow cap at the end of the clear tube. 243 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 246
you experience any difficulties with the removal or installation of the sealant canister, consult your Ford Motor Company authorized dealer for assistance. E144626 E144629 1. Align the sealant canister with the You should replace the sealant canister after four years. E161567 244 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 247
Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about depart significantly from the norm due to variations in driving habits, service practices, and differences in road characteristics and climate. Traction AA A C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 248
at 41 psi [43 psi (2.9 bar) for Metric tires]. Increasing the inflation pressure beyond this pressure will not increase the tire's load-carrying capability. 246 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 249
Area of the perimeter of the tire that contacts the road when mounted on the vehicle. *Rim: The metal support (wheel) for a tire or a tire and tube assembly upon which the tire beads are seated. Information Contained rating for your vehicle may be different from this example.) 247 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 250
be used for service on cars, sport the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase You may find this information in your owner's manual. If not, contact a local tire dealer. the difference in conditions. The ratings range from 81 mph (130 km/h) MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 251
. This information is used to contact customers if a tire defect requires a recall. I. M+S or M/S: Mud and Snow, or AT: All Terrain, or AS: All Season. 249 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 252
those of P type tires. These differences are described below. A. LT: Indicates a tire, designated by the Tire and Rim Association, that is intended for service on light trucks. B. Load Range and Load Inflation Limits: Indicates the tire's load-carrying capabilities and its inflation limits. 250 - 2014 Ford C-MAX Hybrid | Owner Manual - Page 253
. These differences are described below. A. T: Indicates a type of tire, designated by the Tire and Rim Association, that is intended for temporary service on cars, sport-utility vehicles, minivans and light trucks. B. 145: Indicates the nominal width of the tire in millimeters from sidewall edge to - 2014 Ford C-MAX Hybrid | Owner Manual - Page 254
the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new Ford Motor Company. You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford Ford recommended inflation pressure even if it is less - 2014 Ford C-MAX Hybrid | Owner Manual - Page 255
pressure on the Safety Compliance Certification Label or Tire Label. When weather temperature changes occur, tire inflation pressures also change. A 10°F (6°C) temperature drop can cause a corresponding drop of 1 firmly press the tire gauge onto the valve and measure the pressure. 253 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 256
tires to wear abnormally. Inspect all your tires, including the spare, frequently, and replace them if one or more of the following conditions exist: 254 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 257
(such as bulges in the tread or sidewalls, cracks in the tread groove and separation in the tread or sidewall). If damage is observed 255 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 258
you should contact your authorized dealer as soon as possible. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of not seat at the maximum pressure indicated, re-lubricate and try again C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 259
a mounting pressure more than 20 psi (1.38 bar) greater than the maximum pressure, a Ford dealer or other tire service professional should do the mounting. Always inflate steel carcass tires with a remote air fill with (56 km/h). The tires may fail and injure a passenger or bystander. C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 260
. Tire Rotation Note: If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved before tire rotation. 258 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 261
index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your The tire pressure monitoring system is not a substitute for manually checking tire pressure. The tire pressure should be checked 259 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 262
device must accept any interference received, including interference that may cause undesired operation. Changing Tires With a Tire Pressure Monitoring System E142549 Note: Each road tire is equipped unless the tire is removed. Take care when changing the tire to avoid damaging the sensor 260 - 2014 Ford C-MAX Hybrid | Owner Manual - Page 263
Wheels and Tires You should always have your tires serviced by an authorized dealer. Check the tire pressure periodically (at least monthly) using an accurate tire gauge. See Inflating the light turns on and a short time later turns off, your tire pressure still needs to be checked. 261 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 264
as at a gas station or in your garage), the tire pressure monitoring system may not respond immediately to the air added to your tires. 262 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 265
. Bolt size Ib-ft (Nm) * M12 x 1.5 * 100 (135) Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any wheel disturbance (such as tire - 2014 Ford C-MAX Hybrid | Owner Manual - Page 266
Wheels and Tires E145950 A Wheel pilot bore Inspect the wheel pilot bore and mounting surface prior to installation. Remove any visible corrosion or loose particles. 264 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 267
Capacities and Specifications ENGINE SPECIFICATIONS Engine 2.0L ATK iVCT Engine Cubic inches Required fuel Firing order Ignition system Compression ratio Spark plug gap 98 Minimum 87 octane 1-3-4-2 Coil on plug (COP) 12.3:1 0.051 in. ± 0.002 in. (1.3 mm ± 0.05 mm) 265 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 268
WW-25 (passenger side) WW-12 Low-Voltage Battery Spark plugs 3 Cabin air filter Windshield wiper blade Rear wiper blade 1 For spark plug replacement, see your authorized dealer. Replace the spark plugs at the : Replace the spark plugs with ones that meet Ford material and design specifications - 2014 Ford C-MAX Hybrid | Owner Manual - Page 269
. The Vehicle Identification Number contains the following information: E167469 E142477 A B World manufacturer identifier Brake system, Gross Vehicle Weight Rating, Restraint Devices and their locations 267 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 270
Safety Compliance Certification Label. The following table shows the transmission code along with the transmission description. Description Code Electronic continuously variable transmission (HF35 eCVT) J 268 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 271
Capacity Ford part name or equivalent Ford part number / Ford specification Brake fluid 1 Between MIN and MAX on with API certification mark C-MAX engine coolant 8 8.2 quarts (7.8L) 8.8 quarts (8.3L) 8 Motorcraft Orange Antifreeze / Coolant Prediluted C-MAX Energi engine Coolant VC-3DIL-B - 2014 Ford C-MAX Hybrid | Owner Manual - Page 272
M14P19-A - C-MAX fuel tank C-MAX Energi fuel tank A/C refrigerant 9 13.5 gallons (51.1L) 14 gallons (53L) 1.63 lb (0.74 kg) Motorcraft R-134a Refrigerant YN-19 (U.S.) / WSHM17B19-A CYN-16-R (Canada) / WSH-M17B19-A A/C refrigerant compressor oil 9 5.2 fluid ounces (153.8ml) Motorcraft Electric - 2014 Ford C-MAX Hybrid | Owner Manual - Page 273
Change the automatic transmission fluid and filter at the correct service interval. See the Scheduled Maintenance chapter for service and could lead to engine damage not covered by your Ford warranty. 7 You can use 5W-20 oil if 0W serviced only by qualified personnel. 8 9 271 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 274
Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Note: Do not insert CDs with homemade paper (adhesive) labels into the CD player as on the structure of the CD and exact model of radio present. C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 275
(all .mp3 files play, regardless of being in a specific folder). In folder mode, the system only plays the .mp3 files in the current folder. 273 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 276
this button to access any available radio or CD information. TUNE - and TUNE +: Press these buttons to manually search the frequency band. Number block: In radio mode, store your favorite radio stations. To store a station, memory preset or through the current disc track. G H I 274 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 277
this button to switch between listening to a CD and the SYNC-Media menu. To change the SYNC-Media device (such as switching from a device plugged into the USB port to a Bluetooth audio device), press MENU and scroll to Select may affect the use of electronic devices while driving. 275 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 278
Audio System E143843 A B C D E F - TUNE +: Press this button to manually search through the radio frequency band. ON/OFF and VOL: Press this button to switch the audio system and Fade. SOURCE: Press this button to access different audio modes, such as AM, FM and A/V Input. 276 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 279
to find the previous or next channel in the selected category. In CD mode, press these buttons to select the previous or next track. 277 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 280
E F G Menu Structure Note: Depending on your system, some options may appear slightly different. Press MENU. Manual tune Scan AST PTY/Set Category RBDS/RDS Use the left and right arrows to go up or down the number. Locking or unlocking a channel requires your PIN. Channel Guide 278 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 281
selections. Select to scan all music in the current MP3 folder. Select to bring soft and loud passages together for a more consistent listening level. 279 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 282
24-hour mode. Display Settings Dimming Language Temp. setting Select to change display brightness. Select to display the language in English, French or and no static or distortion. For more information, and a guide to available stations and programming, please visit www.hdradio.com. When MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 283
the station's reception area. HD Radio Reception and Station Troubleshooting Potential reception issues Reception area If you are listening to on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 284
at website listed below. * There is no text information Data service issue by the shown for currently selected radio broadcaster. frequency. . Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology. Content may be changed, 282 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 285
its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes. SIRIUS satellite radio is a subscription-based satellite radio service that satellite radio account. When in satellite radio mode, press Options. 283 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 286
Audio System Troubleshooting Radio display Condition Possible action Acquiring Radio requires more Call SIRIUS 1-888-539-7474 Your satellite service is no longer available. Use the channel guide to None found. Check Channel All the channels in the Guide. selected category are either turn off the - 2014 Ford C-MAX Hybrid | Owner Manual - Page 287
engine, radio and portable music player. Set the parking brake and put the transmission in position P. Plug the extension cable from the portable music player into the auxiliary input jack. Switch the radio on. . 2. 3. 4. 5. 6. 7. USB PORT (IF EQUIPPED) E149149 E142604 285 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 288
Audio System The USB port allows you to plug in media playing devices, memory sticks and charge devices (if supported). See SYNC™ (page 287). MEDIA HUB (IF EQUIPPED) The media hub is located in the center console and has the following features: C A E142605 B A/V inputs SD - 2014 Ford C-MAX Hybrid | Owner Manual - Page 289
music player. • Use 911 Assist, Vehicle Health Report and SYNC Services (Traffic, Directions * & Information Use applications, such as Pandora and supports this). These features require activation. Make sure that you review your device's manual before using it with SYNC. Support The SYNC support - 2014 Ford C-MAX Hybrid | Owner Manual - Page 290
change damage. See your device's manual for further information. • Do not attempt to service or repair the system. system creates and retains an index of supported media content. The system also records a improve the system and help diagnose any problems that may occur. The cellular profile, MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 291
may seek to access the information independently of Ford Motor Company and Ford of Canada. For further privacy information, see auxiliary input jack. Access mobile applications. Make calls. Access the SYNC Services portal. Return to the main menu. Access the device connected to your 289 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 292
You can customize the voice recognition system to provide more or less instruction and feedback. When you say: The default setting is to interaction in order to help you learn to use the system. You can change these settings at any time. Adjusting the Interaction Level Push the voice icon. MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 293
of the main features of SYNC. While the system supports a variety of features, many are dependent on your a minimum, most cellular phones with Bluetooth wireless technology support the following functions: • Answering an incoming call. , see your phone's manual and visit www.SYNCMyRide.com, www.SYNCMyRide.ca - 2014 Ford C-MAX Hybrid | Owner Manual - Page 294
First Time Note: SYNC can support downloading up to approximately 1000 entries press OK. Put your phone into Bluetooth discovery mode. See your phone's manual if necessary. When prompted on your phone's display, enter the six-digit incoming" "Call history missed" 2 1,2 1,2 2 292 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 295
a phonebook name or number, the requested information appears in the display to view. Press the phone button and say, "Call" to call the contact. 293 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 296
Scroll until the desired number appears in the display, then press OK; a tone sounds as confirmation. Repeat as necessary. Join two separate calls. (SYNC supports a maximum of three callers on a multiparty call or conference call.) 1. Press the phone button. Call Hold Enter Tones Join Calls 294 - 2014 Ford C-MAX Hybrid | Owner Manual - Page 297
and system settings. You can also access advanced features, such as 911 Assist, Vehicle Health Report and SYNC Services. When you select: You can: Phone Redial Call History 1 Redial the last number called (if available). Press OK or the phone button to call the desired selection. 295 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 298
the auto download feature is on and your Bluetooth-enabled cellular phone supports this feature). Phonebook 1,2 Access and call any contacts in your previously , change phone book entries and automatically download your cellular phone among other features. Access the SYNC Services portal C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 299
Message Note: This is a phone-dependent feature. Your phone must support downloading text messages using Bluetooth to receive incoming text messages. When Press OK to select. If the system detects your phone does not support this feature, Unsupported appears in the display and SYNC returns to the - 2014 Ford C-MAX Hybrid | Owner Manual - Page 300
message. The system sends each text message with the following signature: "This message was sent from my ". Pre-defined text message options Pre-defined text message options No Why? Thanks Where R you? Ringer 3 and Phone Ringer. 2. Press OK to select. Set Ringer 298 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 301
: If your phone supports in-band ringing, book. Push the desired contact(s) on your phone. See your phone's manual on how to push contacts. Delete Phonebook: Press OK to delete the Download is on, it automatically deletes any changes, additions or deletions saved since your last download MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 302
Return * This is a speed-dependent feature. ** You can only connect one device at a time. When another phone is connected, the previous one is disconnected. 300 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 303
scroll through the languages. 2. Press OK when the desired selection appears in the display. If you change the language setting, the display indicates that the system is updating. When complete, SYNC takes you back Master Reset Install Application? Delete All Devices System Info 301 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 304
syncmaroute.ca. * • SYNC Services : Provides access to traffic, directions and information such as travel, horoscopes, stock prices and more. • 911 Assist: 911 Assist works with most cellular phones, some may have trouble using this feature. This is an optional feature and available 302 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 305
will search for and try to connect to a previously paired cell phone; SYNC will then attempt to call the emergency services. Before making the call: • SYNC provides a short window of time (about 10 seconds) to cancel the call. 911 Assist feature must be set on before the incident. 303 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 306
running a report, review the Vehicle Health Report services. If you do not want to disclose this information, do not turn the feature on. Vehicle Health Report WARNING Always follow scheduled maintenance instructions, regularly inspect your vehicle, and seek repair for any damage or problem MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 307
Ford where it combines with scheduled maintenance information, open recalls and other field service actions and vehicle inspection items that still need servicing vehicle information. Ford may use your Services: Traffic, Directions & Information (TDI) Note: SYNC Services use, SYNC Services. See Using - 2014 Ford C-MAX Hybrid | Owner Manual - Page 308
changes in roads, traffic conditions or driving conditions. Note: When you connect, the service Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service the Services portal. Once you connect to the service, follow the voice prompts to request the desired service, - 2014 Ford C-MAX Hybrid | Owner Manual - Page 309
feature of your SYNC Services subscription. For more information on Operator Assist, visit www.SYNCMyRide.com/support. 2. Follow the , the phone call automatically ends. You then receive audible and visual driving instructions as you travel toward your destination. 3. While on an active route, - 2014 Ford C-MAX Hybrid | Owner Manual - Page 310
™, Plays from device players, and most USB drives. SYNC also supports audio formats, such as MP3, WMA, WAV and ACC. Press See the media voice commands. To Connect Using the System Menu 1. Plug the device into the USB port. 2. Press AUX and then MENU next folder" "Play next track" 3 1,2 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 311
3 1,2 "Search album " This voice command is only available in folder mode. Voice command guide "Autoplay" Turn autoplay on to listen to music processed during indexing. Turn autoplay off to allow from the USB port using indexed metadata information. "Similar music" 309 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 312
Voice command guide "Search all music. You can also choose to Explore USB to view the supported digital music files on your playing device. Select and play music from Press OK to access music plugged into your USB port. You can also plug in devices to charge them (if supported by your device). Once - 2014 Ford C-MAX Hybrid | Owner Manual - Page 313
: This is a phone-dependent feature that allows you to stream music playing on your Bluetoothenabled phone. If supported by your device, you can press SEEK to play the previous or next track. SYNC Line In: Press Interact with SYNC-capable mobile applications on your smartphone. 311 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 314
your USB device. Note: If your digital media player has a power switch, make sure you switch it on before plugging it in. When you select: Press AUX and then MENU to enter the media menu. 2. Scroll to Play. are more than 255, the system categorizes them alphabetically. Artists 312 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 315
them alphabetically. 1. Press OK to select. 2. Scroll to select the desired track. Press OK. Explore all supported digital media on your media device connected to the USB port. You can only view media content which is metadata information of each song to compile a playlist for you. 313 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 316
select and press OK again when Find SYNC appears in the display. 2. Follow the directions in your phone's manual to put your phone into discovery mode. A six-digit PIN appears in the display. 3. When prompted on Bluetooth Device Set Bluetooth Delete Device Delete All Devices 314 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 317
OK. 3. Scroll to Advanced. Press OK. You can: 1. Prompts Have SYNC guide you by asking questions, helpful hints or ask you for a specific action. 1. when the desired selection appears in the display. 3. If you change the language setting, the display indicates that the system is updating MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 318
syncmaroute.ca for more information. Application Return SYNC™ TROUBLESHOOTING Your SYNC system is easy to use. However my phonebook. This may be a possible phone malfunction. Review your phone's manual about audio adjustments. Try turning off the device, resetting malfunction. 316 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 319
the missing contact. · Go to the website to review your phone's compatibility. · Try turning off the phonebook download setting. · Go to the website to review your phone's compatibility. · Try turning off the 's battery, then trying again. I am having trouble connecting my phone to SYNC. · This is - 2014 Ford C-MAX Hybrid | Owner Manual - Page 320
Possible solution(s) I am having trouble connecting my device. This song details are populated. · Some devices require you to change the USB settings from mass storage to MTP class. SYNC on my device. Vehicle Health Report and Services (Traffic, Directions and Information) issues Issue MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 321
Vehicle Health Report and Services (Traffic, Directions and lists a dealer, try selecting another dealer and logging out. Log back in, change it back to your preferred dealer, and retrieve the report. · Update your cellular this phone for this service. · Your phone has ID blocker active. 319 - 2014 Ford C-MAX Hybrid | Owner Manual - Page 322
to say "L-O-L-A". · Do not use special characters in the title. The system does not recognize them. · Review the Phone voice commands at the beginning of the phone section. · Make sure you are saying the contacts exactly short and similar, or they may contain special characters. 320 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 323
, as the system does not recognize them. · If a contact is in CAPS, you have to spell it. JAKE requires you to say "Call JA-K-E". 321 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 324
electronic devices while driving. A B H G F E D C E161890 A B C D E F G H Phone Navigation (or Information if your vehicle is not equipped with Navigation) Climate Settings EV Information Home Information Entertainment 322 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 325
Vehicle • Settings • Help EV Information Press to access features specific to your hybrid or plug-in hybrid electric vehicle. HOME Press to access your home screen. Depending on your vehicle's option to select any of the following: • Services • Travel Link • Alerts • Calendar • Apps ENTERTAINMENT - 2014 Ford C-MAX Hybrid | Owner Manual - Page 326
support team is available to help you with any questions you are not able to answer on your own. Monday-Saturday, 8:30am-9:00pm EST. Sunday, 10:30am-7:30pm EST. In the United States, call: 1-800-392-3673. In Canada, call: 1-800-565-3673. Times are subject to change due to holidays. 324 C-MAX - 2014 Ford C-MAX Hybrid | Owner Manual - Page 327
devices while driving. • • Do not attempt to service or repair the system. See an authorized dealer. them damage. See your device's user guide for further information. For your safety, (5 km/h). • Make sure that you review your device's manual before using it with SYNC. Speed-restricted MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 328
system creates and retains an index of supported media content. The system also records the system and help diagnose any problems that may occur. The cellular profile vehicle's SYNC module. Ford Motor Company and Ford of Canada do not access independently of Ford Motor Company and Ford of Canada. - 2014 Ford C-MAX Hybrid | Owner Manual - Page 329
taking your hands off the wheel. For example: • In Entertainment mode, you can view what is now playing, change the audio source, select memory presets and make some adjustments. • In Phone mode, you can accept or reject through the modes. • Press the right arrow to enter the mode. 327 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 330
, Paused or Try Again). How to Use Voice Commands with Your System Press the voice icon. After the tone, speak your command clearly. • E142599 328 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 331
"Sirius satellite list of commands" "Travel link list of commands" "USB list of commands" "Voice instructions list of commands" * ** * Voice settings allow you to customize the level of system interaction, : Press the Settings icon > Settings > Voice Control. 2. Select from: 1. 329 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 332
any of the following commands: Voice settings using voice commands "Confirmation prompts off" "Confirmation prompts on" "Interaction mode advanced" "Interaction mode novice" SETTINGS A B C D E F E161968 330 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 333
screen to a certain brightness or have the system automatically change based on the outside light level, or turn the display off. • If you select AUTO or NIGHT, you have the options of turning the display's Auto Dim feature on or off and changing the Auto Dim Manual Offset feature. 331 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 334
MyFord Touch™ (If Equipped) • Auto Dim Manual Offset allows you to adjust screen dimming as the outside lighting conditions change from day to night. This feature also allows you to adjust screen brightness Press the Settings icon > Sound, then select from the following: E142607 332 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 335
and unlock the system. E142607 following: Charge point light ring On Off Limited Illuminates when plugging in, opening doors, pressing the unlock button on your remote, and while charging. Does not , voice features, as well as phone, navigation and wireless settings. E142607 333 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 336
Candidate Lists Candidate lists are possible results from your voice commands. The system simply makes a best guess at your request with these turned off. 334 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 337
Bluetooth Audio Devices Gracenote Database Info Gracenote Mgmt Cover Art Priority Navigation Press the Settings icon > Settings > Navigation, then select from the following: 335 E142607 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 338
display areas where snow and ice on the road may occur. Have the system display any smog alerts. Have the system display weather warnings. 336 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 339
phonebook. Have the system alert you when in Roaming mode. 911 Assist Phone Ringer Text Message Notification Internet Data Connection Manage Phonebook Roaming Warning 337 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 340
have a USB mobile broadband connection inside your vehicle, your phone supports personal area networking and if you park outside a wireless hotspot. more information. Gateway (Access Point) Settings allows you to view and change settings for using SYNC as the internet gateway. Gateway (Access Point) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 341
is a registered trademark of the Bluetooth SIG. Choose your connection methods and change them as needed. You can select to Change Order and have the system either always attempt to connect using a USB mobile Navigation system version Map database version System Information 339 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 342
using the voice commands, press the voice button, then, after the tone, say "Help". The system provides allowable voice commands for the current mode. 340 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 343
for more options, such as SD Card, BT Stereo and A/V In These buttons change with the media mode you are in. Radio memory presets and CD controls. audio on a device, you can browse through other devices without having to change sources. For example, if you are currently listening to audio on an - 2014 Ford C-MAX Hybrid | Owner Manual - Page 344
If Equipped) Your voice system allows you to change audio sources with a simple voice command. For league> games" ** "Browse channels" "Browse SD card" "Browse Sirius channel guide" "Browse USB" "Help" * ** ** If you only say, "Browse", you can of this chapter. 342 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 345
. When you plug in your portable music player, the information transfers, if supported by your device . When you are connected to iTunes, the tags appear to remind you of the songs you would like to download. See HD Radio information later in this chapter. To change MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 346
to manually enter distortion. For more information, and a guide to available stations and programming, please transfers it to your portable music player (if supported) when you connect it to the system. 100 songs. For a list of devices that support tagging, see www.SYNCMyRide.com, www.SYNCMyRide.ca - 2014 Ford C-MAX Hybrid | Owner Manual - Page 347
the station's reception area. HD Radio Reception and Station Troubleshooting Potential reception issues Reception area If you are listening to on the station quality, you may hear a slight sound change when the station changes from analog to digital. Blending is the shift from analog to MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 348
location. current reception area. Data service issue by the radio broadcaster. Fill There is no text information Data service issue by the shown for currently Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology. Content may be changed - 2014 Ford C-MAX Hybrid | Owner Manual - Page 349
" "FM HD " "FM autoset" "FM autoset preset " "FM preset " "FM 1" "FM 1 preset " "FM 2" "FM 2 preset " * "Preset " "Radio off" "Radio on" 347 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 350
. You can replay approximately 45 minutes of audio as long as you have remained tuned to the current station. Changing stations erases the previous audio. While in replay mode: • Press and release the seek buttons to hear the . When an alert appears on the screen, you can choose to 348 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 351
support the Alert feature on all channels. Ford button to manually enter the prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes. E142593 SIRIUS satellite radio is a subscription-based satellite radio service MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 352
ence interference and the audio system may mute. Troubleshooting tips Radio display Cause Action Acquiring... Radio requires cycle, your receiver may have a fault. See an authorized dealer for service. The channel is no longer available. Your subscription does not include this 350 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 353
MyFord Touch™ (If Equipped) Troubleshooting tips Radio display Cause Action Updating. Update of channel programming in progress. Your satellite service is no longer available. No action required. The process may take up to three minutes. Contact SIRIUS at 1-888539-7474 to resolve subscription - 2014 Ford C-MAX Hybrid | Owner Manual - Page 354
on. If you are not listening to a CD, press the voice button and, after the tone, say "CD", then any of the following commands. 352 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 355
pull the card to remove it as this could cause damage. Note: The navigation system also uses this card slot. See Navigation (page 387). 353 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 356
when you connect it for the first time and each time the content changes (such as adding or removing tracks) to make sure you have feature allows you to plug in media playing devices, memory sticks, flash drives or thumb drives, and charge devices if they support this feature. In order C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 357
" "Play video playlist " "Previous" "Repeat all" "Repeat off" "Repeat one" "Shuffle" "Shuffle album" ** ** "Browse" "Next" "Pause" "Play" * "Play album " "Play all" 355 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 358
hosting nearly any digital media player, including iPod, Zune™, plays from device players, and most USB drives. Supported audio formats include MP3, WMA, WAV and AAC. It is also able to organize your indexed media from the file. "All video playlists" * "All video podcasts" * 356 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 359
composite video cable (which you can buy from Apple). When you connect the cable to your iPod or iPhone, plug the other end into both the RCA jacks and the USB port. WARNINGS against the use of any handheld a small access door on the instrument panel or in your center console. 357 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 360
cable to your iPod or iPhone, plug the other end into both the RCA jacks and the USB port. Troubleshooting • Do not connect the audio input turn the portable music player volume down. If the problem persists, replace or recharge the batteries in the portable media 3. • 4. 5. 6. 358 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 361
the touchscreen or voice commands. While the system supports a variety of features, many are dependent on a minimum, most cellular phones with Bluetooth wireless technology support the following functions: • Answering an incoming call user manual and visit www.SYNCMyRide.com, www.SYNCMyRide.ca - 2014 Ford C-MAX Hybrid | Owner Manual - Page 362
screen, and instructs you to See your phone's manual if necessary. Note: Select device, it does not support Secure Simple Pairing. To pair phone's manual and . See your phone's manual if necessary. Note: Select SYNC, device, it does not support Secure Simple Pairing. To pair your phone's manual and visit - 2014 Ford C-MAX Hybrid | Owner Manual - Page 363
your Favorites or to Quick Dial. Note: This is a phone-dependent feature. If your phone does not support downloading call history using Bluetooth, SYNC keeps track of calls made with the SYNC system. Messaging Send text the top left corner of the display to access the Phone menu. 361 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 364
new message arrives, an audible tone sounds and the screen displays a pop-up with the caller name and ID, if supported by your phone. You can press: • View to view the text message. • Listen for SYNC to read the disconnect, add or delete a device, as well as save it as a favorite. 362 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 365
-speech or a silent notification. Text Message Notification Select a text message notification, if supported by your phone. Choose from possible system alert tones, text-to-speech or silent. " * "Listen to text message " "Listen to text messages" "Messages" "Mute call" ** * 363 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 366
Your system has special electric vehicle screens, which display power flow and charge settings. To access these screens, press the EV Info button. If you say "Messages", see the following "Messages" chart for additional commands. E161716 A B E169382 A B Settings Power 364 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 367
Energi you connect the charging plug. • GO Time: your value charge settings to minimize your electricity costs but still prioritize getting a full week. Note: Remember, you must plug in your vehicle for My GO Time plugged in. Set the cabin temperature when you set your GO Time in order to use energy - 2014 Ford C-MAX Hybrid | Owner Manual - Page 368
. Your vehicle automatically schedules charging and cabin conditioning to finish by this time. Temperature This is the chosen cabin conditioning setting for this GO Time. C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 369
• Change the present GO Time to occur later. • Plug the of 0% indicates the battery has no plug-in energy left. To fully charge 240V is a 120V convenience cord and 12A service. Note: This charging time is is low and may indicate your electrical source is not meeting certain requirements MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 370
plugged of off-peak electricity rates. The charging plug, high This means you plugged the vehicle in and Plug In appears, indicating the vehicle immediately starts charging once you plug it in. Once you plug hours. Once you plug in the vehicle, change while charging. The vehicle keeps charging - 2014 Ford C-MAX Hybrid | Owner Manual - Page 371
cabin conditioning function. Use this mode to prevent using energy for cabin preconditioning when you leave your vehicle plugged in and don't plan to use it for a You need to go back to the previous screen and change the times so GO Time 1 occurs before GO Time 2. GO Time and Cabin C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 372
immediately charge when you plug it in at this profile location. • Value Charge if you want to take advantage of off-peak electricity rates. The vehicle change the time of your start and finish time. This setting is viewable in 12-hour mode. 240V and 120V These represent the voltage service MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 373
between the wheels and the electric motor. Electric Motor represents the hybrid electric motor. The higher the electric motor is providing power to the battery (charging the battery). Plug (Energi only) appears when you plug as the electric A/C compressor and the electric heater (Energi only). The - 2014 Ford C-MAX Hybrid | Owner Manual - Page 374
engine charging or external charging (when you plug it in). The higher the power going into is using for acceleration. It does not include energy the vehicle is using for accessories (such as air climate usage separately. Accessories indicates electrical power demands from your vehicle MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 375
to Engine Cold (Hybrid only) The engine is on to warm-up. The vehicle returns to electric mode when the engine to return to full electric mode. The engine is on because the vehicle is to electric mode. The engine is on to charge the high-voltage battery. The vehicle returns to electric mode - 2014 Ford C-MAX Hybrid | Owner Manual - Page 376
from the wall is complete. Batt Temperature (Energi Only) Normal Operation Status This indicates which mode is active within the vehicle system. Hybrid Drive The electric motor and gasoline engine are powering vehicle. Charging HV Battery The hybrid system is storing power in the high-voltage - 2014 Ford C-MAX Hybrid | Owner Manual - Page 377
can access features such as: • SYNC Services • SIRIUS Travel Link • Alerts • tab. SYNC Services (If Equipped, United States Only) Note: SYNC Services requires activation services. Standard phone and message rates may apply. Subscription may be required. You must also have the active SYNC Services - 2014 Ford C-MAX Hybrid | Owner Manual - Page 378
phone is not blocking caller ID before using SYNC Services. Note: The driver is ultimately responsible for the changes in roads, traffic conditions or driving conditions. Note: When you connect, the service Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service - 2014 Ford C-MAX Hybrid | Owner Manual - Page 379
connected to SYNC Services, say "Directions Services subscription. For more information on Operator Assist, visit www.SYNCMyRide.com/support the SYNC Services screen. You also receive driving instructions from audible prompts instructions. See Navigation (page 387). Disconnecting from SYNC Services - 2014 Ford C-MAX Hybrid | Owner Manual - Page 380
logging onto www.SYNCMyRide.com. Press the voice button at any time (while connected to SYNC Services) to interrupt a voice prompt or an audio clip (such as a sports report) and say " "Navigation voice on" "Next turn" "Route status" "Route summary" "Services" "Update route" "Help" 378 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 381
Link. Note: Neither SIRIUS nor Ford is responsible for any errors or inaccuracies in the SIRIUS Travel Link services or its use in vehicles. When of your favorite places, if programmed. Fuel Prices Touch this button to view fuel prices at stations close to your vehicle's location 379 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 382
) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. E142608 380 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 383
from any of the following services: • View the complete cellular phones, some may have trouble using this feature. If a may be able to contact emergency services by dialing 911 through a paired if you can do it yourself. Dial emergency services immediately to avoid delayed response time, which - 2014 Ford C-MAX Hybrid | Owner Manual - Page 384
activate the fuel pump shut-off (which would trigger 911 Assist); however, SYNC tries to contact emergency services if 911 Assist triggers. If a connected phone sustains damage or loses connection to SYNC, SYNC searches for or in a territory in which 911 is the emergency number. 382 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 385
review servicing. Making a Report If you want to run a report by using the touchscreen, touch Apps > Vehicle Health Report. Vehicle Health Report (If Equipped) WARNING Always follow scheduled maintenance instructions, regularly inspect your vehicle, and seek repair for any damage or problem MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 386
your vehicle. Certain versions or updates to Vehicle Health Report may also collect more vehicle information. Ford may use your vehicle information it collects for any purpose. If you do not want to - to adjust fan speed. DUAL: Touch to switch on the passenger temperature control. 384 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 387
the amount of time needed to cool down the interior and help reduce odors from reaching the interior. Recirculated air also engages automatically when MAX A/C or MAX defrost is selected and may be engaged manually in any airflow mode except defrost. It may also turn off in all airflow modes except - 2014 Ford C-MAX Hybrid | Owner Manual - Page 388
" "Defrost off" "Defrost on" "Dual off" "Floor on" "Fan decrease" "Fan increase" "Floor off" "Floor windshield panel on" "MAX A/C off" "MAX A/C on" "Max defrost off" "Max defrost on" "Off" "On" "Panel floor on" "Panel on" "Panel off" "Recirc off" "Recirc on" "Temperature" * "Temperature - 2014 Ford C-MAX Hybrid | Owner Manual - Page 389
MyFord Touch™ (If Equipped) "CLIMATE" "Max fan" "Min fan" * "Windshield panel on" "Help" If you say "Temperature", you can then say any of the commands Favorites Previous Destinations Point of Interest Emergency Street Address Intersection City Center Map Edit Route Cancel Route 387 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 390
instruction, since it detects when the vehicle is moving. Point of Interest (POI) Categories Main categories Food/Drink & Dining Travel & Transportation Financial Emergency Community Health & Medicine Automotive Shopping Entertainment & Arts Recreation & Sports Government Domestic Services - 2014 Ford C-MAX Hybrid | Owner Manual - Page 391
, beyond the rings, is not likely reachable using only the vehicle's available plug-in energy. The rings represent approximate ranges. Actual route distances, road grades, vehicle speed, accessory usage and other conditions (881 in the United States, 20 in Canada and 11 in Mexico). 389 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 392
available, such as a brief description, check-in and checkout times or restaurant hours. Press More Information for a longer review, a list of services and facilities, the average room or meal price as well as the website. This screen displays the point of interest icon such as: Hotel When you are - 2014 Ford C-MAX Hybrid | Owner Manual - Page 393
how you want the system to handle traffic problems along your route. • Automatic: Have the system reroute you to avoid traffic incidents that develop and impact the current route. The system does not provide a traffic alert notification. • Manual: Have the system always provide a traffic alert - 2014 Ford C-MAX Hybrid | Owner Manual - Page 394
, choose the listing on the screen. When the screen changes to Avoid Areas Edit, you can press Delete at the bottom right of the screen. E162051 Change the appearance of the map display by repeatedly pressing the View/Edit Route, SIRIUS Travel Link, Guidance Mute and Cancel Route. 392 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 395
position. You can only save E142649 one address from the Address Book as your Home entry. You cannot change this icon. POI (Point Of Interest) icons indicate locations of any point of interest categories you choose to anywhere on the map display to access the following options: 393 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 396
-NAVMAPS (in Mexico, call 01-800-557-5539) or going to www.navigation.com/ford. You need to specify the make and model of your vehicle to determine if there home" "Destination intersection" "Destination nearest " "Destination nearest POI" "Destination play nametags" 394 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 397
in the following "Destination" chart. 3 "Navigation voice volume decrease" "Navigation voice volume increase" "Repeat instruction" "Show 3D" "Show heading up" "Show map" "Show north up" "Show route" 1 am I?" "Zoom in" "Destination" "Zoom city" * "Zoom country" "Zoom minimum" 395 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 398
address. The system displays an example on-screen. You can then speak the address naturally, such as "One two three four Main Street, Anytown". 396 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 399
workmanship during the warranty period, as well as any component damaged by the defective accessories. Ford Motor Company will warrant your vehicle's accessories through the warranty that provides the greatest benefit: Cargo net* Rear seat entertainment Roof racks and carriers* 397 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 400
systems, do not locate amateur radio antennas in the area of the driver side hood. • If you or an authorized Ford dealer add any non-Ford custom electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability. In addition, you may also - 2014 Ford C-MAX Hybrid | Owner Manual - Page 401
software licensed by Ford Motor Company and its affiliates ("FORD MOTOR COMPANY") FORD MOTOR COMPANY. The additional software and systems of FORD reserved. The MS SOFTWARE, FORD SOFTWARE and THIRD PARTY SOFTWARE services provide by or through FORD MOTOR COMPANY or its third party software and - 2014 Ford C-MAX Hybrid | Owner Manual - Page 402
user documentation for the DEVICE and related systems and services may contain multiple EULAs, such as multiple translations versions of the SOFTWARE. Termination: Without prejudice to any other rights, FORD MOTOR COMPANY or MS may terminate this EULA if you fail to comply • • • • 400 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 403
support services related to the SOFTWARE or related services. MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and services services or technologies to you. MS, Microsoft Corporation, FORD FORD MOTOR COMPANY or third party software and services Component(s). FORD MOTOR COMPANY - 2014 Ford C-MAX Hybrid | Owner Manual - Page 404
contained in third party sites, or any changes or updates to third party sites, or and abide with the DEVICE operating instructions particularly as they pertain to FORD MOTOR COMPANY, third party software and service providers, their affiliates and suppliers. Use of any on-line services MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 405
software or service providers, their affiliates or suppliers. PRODUCT SUPPORT: Product support for the SOFTWARE is not provided by MS, its parent corporation Microsoft Corporation, or their affiliates or subsidiaries. For product support, please refer to FORD MOTOR COMPANY instructions provided in - 2014 Ford C-MAX Hybrid | Owner Manual - Page 406
attempting these operations. This is important since while setting up or changing some functions you might be required to distract your attention away read and follow instructions and safety information fully. Distraction Hazard: Any navigation features may require manual (non-verbal) MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 407
changes in roads, traffic controls or driving conditions. Always use good judgment and common sense when following the suggested routes. Emergency Services from time to time to review the then current version of route suggested by the TeleNav Software instructs you to perform an unsafe or MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 408
, and not to provide commercial navigation services to other parties. 3.1 License Limitations , construction, weather, new roads and other changing conditions. You are responsible for the entire risk TeleNav Software are not intended to support such high risk applications, especially MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 409
. Notwithstanding the foregoing, TeleNav may assign this Agreement to any other party at any time without notice, provided the assignee remains bound by this Agreement. C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 410
are not permitted to install, copy, use, resell or transfer the Data. If you wish to reject the terms of this agreement, and have not C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 411
Service ® to publish and sell ZIP+4 ® information. © United States Postal Service ® 2009. Prices are not established, controlled or approved by the United States Postal Service DVD you purchased), all original packaging, all Manuals and other documentation. Specifically, Multi-disc sets may MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 412
WARNING This Data may contain inaccurate or incomplete information due to the passage of time, changing circumstances, sources used and the nature of collecting comprehensive geographic Data, any of which agreements previously existing between us with respect to such subject matter. 410 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 413
132, #6,230,192, #6,230,207, #6.240,459, #6,330,593 and other patents issued or pending. Some services supplied under license from Open Globe, Inc. for U.S. Patent: #6,304,523. Gracenote and CDDB are registered Inc. of 2000 Powell Street Emeryville, California 94608 ("Gracenote"). 411 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 414
DATA AND/OR CONTENT FROM THE COMPANIES' RESPECTIVE SERVERS OR, IN THE CASE OF GRACENOTE, CHANGE DATA CATEGORIES FOR ANY CAUSE THAT GRACENOTE DEEMS SUFFICIENT. NO WARRANTY IS MADE THAT EITHER GRACENOTE IN THE FUTURE AND IS FREE TO DISCONTINUE ITS ONLINE SERVICES AT ANY TIME. GRACENOTE DISCLAIM ALL - 2014 Ford C-MAX Hybrid | Owner Manual - Page 415
must accept any interference received, including interference that may cause undesired operation. WARNING Changes or modifications not expressively approved by the party responsible for compliance could void the or operating in conjunction with any other antenna or transmitter. 413 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 416
, or Field Service Actions. Roadside Assistance Exclusive 24/7 roadside assistance, including Towing, flat-tire change and battery jump Ford ESP Can Quickly Pay for Itself One service bill - the cost of parts and labor - can easily exceed the price of your Ford Extended Service Plan. With Ford - 2014 Ford C-MAX Hybrid | Owner Manual - Page 417
Windshield Wiper Blades Spark Plugs (except in California) The Clutch Disc Brake Pads and Linings Shock Absorbers Belts and Hoses Diesel Exhaust Fluid Replenishment Contact your selling authorized Ford or Lincoln dealership today so they can customize a Ford Extended Service Plan that fits your - 2014 Ford C-MAX Hybrid | Owner Manual - Page 418
for towing and rental. When you purchase Ford Extended Service Plan, you receive added peace-of-mind protection Ford Extended Service Plan coverage. This information is subject to change. For more information, visit your local Ford of Canada dealer or www.ford.ca to find the Ford Extended Service - 2014 Ford C-MAX Hybrid | Owner Manual - Page 419
is important that you have your vehicle serviced at the proper times. These intervals in this owner's manual. See Capacities and If you do not use Ford authorized parts they may not meet MAX Full Hybrid Your vehicle is equipped with an information display, which indicates the proper oil change - 2014 Ford C-MAX Hybrid | Owner Manual - Page 420
change. Never exceed one year or 10000 miles (16000 kilometers) between oil change intervals. C-MAX Energi Plug-in Hybrid Your Ford, Motorcraft or Ford-authorized re-manufactured replacement parts engineered for your vehicle. Additives and Chemicals This owner's manual and the Ford Workshop Manual - 2014 Ford C-MAX Hybrid | Owner Manual - Page 421
necessarily indicate a concern or that the fluid needs to be changed. However, a qualified expert, such as the factory-trained fill and operate the system or using a Ford-approved flushing chemical. Owner Checks and Services Make sure you perform the following basic maintenance . 419 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 422
12 Months (C-MAX Energi Plug-in Hybrid Only) Inspect can help identify potential issues and prevent major problems. We recommend having the following multi-point inspection . Replace as needed. Be sure to ask your dealership service advisor or technician about the multi-point vehicle inspection. It - 2014 Ford C-MAX Hybrid | Owner Manual - Page 423
MAINTENANCE Intelligent Oil-Life Monitor® (CMAX Energi Plug-in Hybrid Only) Your vehicle is equipped with an Intelligent Oil-Life Monitor that determines when you should change the engine oil based on how your load or towing Extreme hot or cold operation 3000-4999 (4000-7999) 421 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 424
Normal Maintenance Intervals C-MAX Full Hybrid Normal scheduled maintenance 1, 2 3 Every 12 months or 10000 Change engine oil and kilometers) between service intervals. Perform multi-point inspection (recommended). Reset the oil monitoring system after engine oil and filter changes. See Engine - 2014 Ford C-MAX Hybrid | Owner Manual - Page 425
kilometers). C-MAX Energi Plug-in Hybrid At every oil change interval as indicated by the information display. 1, 2 Change engine oil and Do not exceed two years or 20000 miles (32000 kilometers) between service intervals. Perform multi-point inspection (recommended). Reset the Intelligent Oil- - 2014 Ford C-MAX Hybrid | Owner Manual - Page 426
(160000 km) Every 150000 miles (240000 km) 1 Change engine coolant and motor/electronics coolant. Replace spark plugs. Change automatic transmission fluid. 3 Perform these maintenance items within For specific recommendations, see your dealership service advisor or technician. 424 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 427
and filter every 12 months or 10000 miles (16000 km). The oil monitoring system displays a message in the information display. Perform services listed in the Normal Scheduled Maintenance chart. C-MAX Energi plug-in hybrid: Change engine oil and filter as indicated by information display and perform - 2014 Ford C-MAX Hybrid | Owner Manual - Page 428
or dusty roads) Every 5000 miles (8000 km) or six months * Change engine oil and filter. * Perform multi-point inspection. C-MAX Energi Plug-in Hybrid only: Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil Check (page 212). Exceptions There are some - 2014 Ford C-MAX Hybrid | Owner Manual - Page 429
Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 427 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 430
Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 428 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 431
Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 429 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 432
Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 430 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 433
Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 431 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 434
Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 432 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 435
Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 433 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 436
434 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 437
Audio Input Jack...285 Audio System...272 General Information...272 About This Manual...7 Protecting the Environment...7 ABS See: Brakes...156 ABS driving hints ...165 Deactivating the Park Assist Feature...166 Troubleshooting the System...167 Using Active Park Assist ...232 435 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 438
for Ford Motor Company Electric and Hybrid-Electric Vehicles Equipped With High Voltage Batteries...191 Changing the 12V Battery...218 Changing the THE HIGH-VOLTAGE BATTERY (ENERGI VEHICLES)...148 D Data Recording...9 Event Data Recording...9 Service Data Recording...9 Checking MyKey System - 2014 Ford C-MAX Hybrid | Owner Manual - Page 439
Supported Media Players, Formats and Metadata Information...356 E Economical Driving...184 Electric Vehicle Information...364 Power...371 Settings (Energi Oil Life Monitoring System...212 Ford Extended Service Plan (ESP)...414 SERVICE PLANS (CANADA ONLY)...416 SERVICE PLANS (U.S. Only)...414 - 2014 Ford C-MAX Hybrid | Owner Manual - Page 440
Brakes...157 Hood Lock See: Opening and Closing the Hood...209 Hybrid Electric Vehicle...129 Hybrid Vehicle Operation (C-MAX Hybrid and C-MAX Energi)...130 Plug-in Power Mode and Hybrid Mode (C-MAX Energi Only)...129 General Information on Radio Frequencies...43 Intelligent Access...43 General - 2014 Ford C-MAX Hybrid | Owner Manual - Page 441
Jumper Cables...189 Jump Starting...190 Preparing Your Vehicle...188 Removing the Jumper Cables...190 Manual Seats...112 Adjusting the Height of the Driver's Seat...113 Lumbar Adjustment (If Equipped)... ...76 Keys and Remote Controls...43 Mobile Communications Equipment...12 439 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 442
Calls...361 Text Messaging...361 MyKey Troubleshooting...52 MyKey™...49 Principle of Operation Intelligent Oil-Life Monitor® (C-MAX Energi Plug-in Hybrid Only)...421 Normal Maintenance Intervals Owner's Literature...198 Obtaining a French Owner 's Manual...198 R Rear Seat Armrest...116 Rear Seats... - 2014 Ford C-MAX Hybrid | Owner Manual - Page 443
43 Intelligent Access Key...44 Remote Start (C-MAX Energi Only)...47 Replacing the Battery...45 Sounding ...283 SIRIUS® Satellite Radio Service...283 Troubleshooting...284 Remote Start...108 Automatic Trucks and Utility Type Vehicles...12 Special Instructions...12 Using Your Vehicle as an Ambulance - 2014 Ford C-MAX Hybrid | Owner Manual - Page 444
259 Changing Tires With a Tire Pressure Monitoring System...260 Understanding Your Tire Pressure Monitoring System ...261 Tire Repair Kit See: Temporary Mobility Kit...239 SYNC™...287 General Information...287 Tires See: Wheels and Tires...239 SYNC™ Troubleshooting...316 T Tailgate See: Manual - 2014 Ford C-MAX Hybrid | Owner Manual - Page 445
Index U Under Hood Overview - 2.0L Hybrid...210 Unique Driving Characteristics...129 Universal Garage Door Opener...117 HomeLink Wireless Control System...117 Using Voice the System Off Using the Information Display Controls...159 System Indicator Lights and Messages...159 443 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 446
Lamps...85 Powertrain Fault...85 Ready to Drive...86 Service Engine Soon...86 Stability Control...86 Stability Control Off...86 Stop Safely...86 Vehicle Plugged in...86 Washer Fluid Check...217 Washers See: Cleaning Speed dependent wipers (if equipped)...68 Wipers and Washers...68 444 C-MAX (CCG) - 2014 Ford C-MAX Hybrid | Owner Manual - Page 447
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 |
 |
fordowner.com
ford.ca
2014
C-MAX
HYBRID
|
C-MAX
ENERGI
Owner’s Manual
2014
C-MAX
HYBRID
|
C-MAX
ENERGI
Owner’s Manual
EM5J 19A321 FA
|
November 2013
|
First Printing
|
Owner’s Manual
|
C-MAX Hybrid
|
Energi
|
Litho in U.S.A.