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2014 Ford C-MAX Hybrid Owner Manual - Page 2

2014 Ford C-MAX Hybrid Manual

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The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2013 All rights reserved. Part Number: 20131007211151

Section	Page
Copyright ©	2
Introduction	9
About This Manual	9
Symbols Glossary	9
Data Recording	11
California Proposition 65	13
Perchlorate	13
Ford Credit	13
Replacement Parts Recommendation	13
Special Notices	14
Mobile Communications Equipment	14
Export Unique Options	15
Child Safety	16
General Information	16
Installing Child Seats	17
Booster Seats	23
Child Seat Positioning	25
Child Safety Locks	26
Safety Belts	28
Principle of Operation	28
Fastening the Safety Belts	29
Safety Belt Height Adjustment	31
Safety Belt Warning Lamp and Indicator Chime	32
Safety Belt Minder	32
Child Restraint and Safety Belt Maintenance	34
Personal Safety System™	35
Personal Safety System™	35
Supplementary Restraints System	36
Principle of Operation	36
Driver and Passenger Airbags	37
Front Passenger Sensing System	38
Side Airbags	40
Driver Knee Airbag	41
Safety Canopy™	41
Crash Sensors and Airbag Indicator	43
Airbag Disposal	44
Keys and Remote Controls	45
General Information on Radio Frequencies	45
Remote Control	45
Replacing a Lost Key or Remote Control	50
MyKey™	51
Principle of Operation	51
Creating a MyKey	52
Clearing All MyKeys	52
Checking MyKey System Status	52
Using MyKey With Remote Start Systems	53
MyKey Troubleshooting	54
Locks	57
Locking and Unlocking	57
Manual Liftgate	61
Power Liftgate	62
Security	65
Passive Anti-Theft System	65
Anti-Theft Alarm	66
Steering Wheel	67
Adjusting the Steering Wheel	67
Audio Control	67
Voice Control	68
Cruise Control	68
Information Display Control	68
Wipers and Washers	70
Windshield Wipers	70
Autowipers	70
Windshield Washers	71
Rear Window Wiper and Washers	72
Lighting	73
Lighting Control	73
Autolamps	73
Instrument Lighting Dimmer	74
Headlamp Exit Delay	75
Daytime Running Lamps	75
Front Fog Lamps	75
Direction Indicators	75
Interior Lamps	75
Ambient Lighting	77
Windows and Mirrors	78
Power Windows	78
Global Opening	79
Exterior Mirrors	79
Interior Mirror	81
Sun Visors	81
Sun Shades	81
Instrument Cluster	83
Gauges	83
Warning Lamps and Indicators	85
Audible Warnings and Indicators	89
Information Displays	90
General Information	90
Information Messages	100
Climate Control	107
Automatic Climate Control	107
Hints on Controlling the Interior Climate	109
Heated Windows and Mirrors	109
Cabin Air Filter	110
Remote Start	110
Seats	112
Sitting in the Correct Position	112
Head Restraints	112
Manual Seats	114
Power Seats	115
Rear Seats	117
Heated Seats	117
Rear Seat Armrest	118
Universal Garage Door Opener	119
Universal Garage Door Opener	119
Auxiliary Power Points	123
Auxiliary Power Points	123
Storage Compartments	125
Center Console	125
Overhead Console	125
Starting and Stopping the Engine	126
General Information	126
Ignition Switch	126
Keyless Starting	126
Starting a Gasoline Engine	127
Engine Block Heater	129
Unique Driving Characteristics	131
Hybrid Electric Vehicle	131
Fuel and Refueling	137
Safety Precautions	137
Fuel Quality	138
Running Out of Fuel	139
Refueling	140
Fuel Consumption	144
Emission Control System	145
High Voltage Battery	148
General Information	148
Charging the High Voltage Battery	150
High Voltage Battery Cut-Off Switch	153
Transmission	155
Automatic Transmission	155
Brakes	158
General Information	158
Hints on Driving With Anti-Lock Brakes	159
Parking Brake	159
Hill Start Assist	159
Traction Control	161
Principle of Operation	161
Using Traction Control	161
Stability Control	162
Principle of Operation	162
Using Stability Control	163
Parking Aids	164
Parking Aid	164
Active Park Assist	166
Rear View Camera	170
Cruise Control	173
Principle of Operation	173
Using Cruise Control	173
Driving Aids	175
Steering	175
Load Carrying	176
Rear Under Floor Storage	176
Luggage Covers	176
Load Limit	177
Towing	184
Towing a Trailer	184
Transporting the Vehicle	184
Towing the Vehicle on Four Wheels	184
Driving Hints	186
Breaking-In	186
Economical Driving	186
Driving Through Water	187
Floor Mats	188
Roadside Emergencies	189
Roadside Assistance	189
Hazard Warning Flashers	190
Fuel Shutoff	190
Jump-Starting the Vehicle	190
Collision, Damage or Fire Event	193
Post-Crash Alert System	195
Customer Assistance	196
Getting the Services You Need	196
In California (U.S. Only)	197
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)	198
Utilizing the Mediation/Arbitration Program (Canada Only)	198
Getting Assistance Outside the U.S. and Canada	199
Ordering Additional Owner's Literature	200
Reporting Safety Defects (U.S. Only)	200
Reporting Safety Defects (Canada Only)	201
Fuses	202
Fuse Specification Chart	202
Changing a Fuse	209
Maintenance	211
General Information	211
Opening and Closing the Hood	211
Under Hood Overview	212
Engine Oil Dipstick	214
Engine Oil Check	214
Engine Coolant Check	215
Automatic Transmission Fluid Check	219
Brake Fluid Check	219
Power Steering Fluid Check	219
Washer Fluid Check	219
Fuel Filter	219
Changing the 12V Battery	220
Checking the Wiper Blades	221
Changing the Wiper Blades	221
Adjusting the Headlamps	223
Removing a Headlamp	224
Changing a Bulb	224
Bulb Specification Chart	229
Changing the Engine Air Filter	231
Vehicle Care	234
General Information	234
Cleaning Products	234
Cleaning the Exterior	234
Waxing	235
Cleaning the Engine	235
Cleaning the Windows and Wiper Blades	236
Cleaning the Interior	236
Cleaning the Instrument Panel and Instrument Cluster Lens	236
Cleaning Leather Seats	237
Repairing Minor Paint Damage	238
Cleaning the Alloy Wheels	238
Vehicle Storage	238
Wheels and Tires	241
Temporary Mobility Kit	241
Tire Care	247
Using Snow Chains	261
Tire Pressure Monitoring System	261
Technical Specifications	265
Capacities and Specifications	267
Engine Specifications	267
Motorcraft Parts	268
Vehicle Identification Number	269
Vehicle Certification Label	269
Transmission Code Designation	270
Technical Specifications	271
Audio System	274
General Information	274
Audio unit	275
Audio unit	277
Audio unit	279
Digital Radio	282
Satellite Radio	284
Audio Input Jack	287
USB Port	287
Media Hub	288
SYNC™	289
General Information	289
Using Voice Recognition	291
Using SYNC™ With Your Phone	293
SYNC™ Applications and Services	304
Using SYNC™ With Your Media Player	310
SYNC™ Troubleshooting	318
MyFord Touch™	324
General Information	324
Settings	332
Entertainment	343
Phone	361
Electric Vehicle Information	366
Information	377
Climate	386
Navigation	389
Accessories	399
Accessories	399
Appendices	401
End User License Agreement	401
Ford Extended Service Plan (ESP)	416
Ford Extended Service Plan (ESP)	416
Scheduled Maintenance	419
General Maintenance Information	419
Normal Scheduled Maintenance	423
Special Operating Conditions Scheduled Maintenance	426

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The information contained in this publication was correct at the time of going to print. In the interest of

continuous development, we reserve the right to change specifications, design or equipment at any time

without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a

retrieval system or translated into any language in any form by any means without our written permission.

Errors and omissions excepted.

Part Number: 20131007211151