1996 GMC Sonoma Owner's Manual - Page 357

The Commitment Plus Courtesy Transportation Program is not part of the Bumper To Bumper Limited Wdrranty. GMC Truck reserves the right to make any changes or discontinue the Courtesy Transportation Program at any time without notification. For additional program details contact your GMC Truck dealer. For warranty repairs during the Complete Vehicle Coverage period in the New Vehicle Limited Wmanty, interim transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. The Roadside Assistance program is available only i n the United States and Canada. with your new vehicle. Our experience has shown that, if a situation arises where you feel your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier in this section is very successful. There may be instances where an impartial third party can assist in arriving at a solution to a disagreement regarding vehicle repairs or interpretation of the New Vehicle Limited Warranty. To assist in resolving these disagreements, GMC Truck voluntarily participates i n BBB AUTO LINE. BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau system to settle disputes between customers and automobile manufacturers. This program is available free of charge to customers who currently own or lease a GM vehicle. If you are not satisfied after following the Customer Satisfkction Procedure, you may contact the BBB using the toll-free telephone number, or write them a t the following address: GM Participation inBBB AUTO LINE Alternative Dispute Resolution Program* =- '"This program may not be available in all states, depending on state law. Canadian owners refer to your Warranty and Owner Assistance Information booklet. General Motors reserves the right to change eligibility limitations and/or to discontinue its "1 participation i n this proe -21117. Both GMC Truck and your GMCTruck dealer are committed to making sureyou are completely satisfied BBB AUTO LINE Council of Better Business Bureaus 4200 Wilson Boulevard Suite 800 Arlington, VA 22203 Telephone: 1-800-955-5 I00 8-7