2004 GMC Envoy Owner's Manual - Page 447

To read this information, special equipment is needed and access to the vehicle or the SDM is required. GM will not access information about a crash event or share it with others other than • with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee, • in response to an official request of police or similar government office, • as part of GM's defense of litigation through the discovery process, or • as required by law. In addition, once GM collects or receives data, GM may • use the data for GM research needs, • make it available for research where appropriate confidentiality is to be maintained and need is shown, or • share summary data which is not tied to a specific vehicle with non-GM organizations for research purposes. Others, such as law enforcement, may have access to the special equipment that can read the information if they have access to the vehicle or SDM. If your vehicle is equipped with OnStar®, please check the OnStar® subscription service agreement or manual for information on its operations and data collection. Reporting Safety Defects Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to: NHTSA, U.S. Department of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from the hotline. 7-11