2008 GMC Envoy Owner's Manual - Page 232

Problem After stopping the player, I push Play but sometimes the DVD starts where I left off and sometimes at the beginning. The auxiliary source is running but there is no picture or sound. My disc is stuck in the player. The Load/Eject button does not work. Recommended Action If the stop button was pressed one time, the DVD player resumes playing where the DVD was stopped. If the stop button was pressed two times the DVD player begins to play from the beginning of the DVD. Check that the DVD player is in the auxiliary source mode. Check the auxiliary input connections at both devices. Turn the DVD power off, then on, then press the load/eject button on the DVD player. Do not attempt to forcibly remove the disc from the DVD player. This could permanently damage the disc and DVD player. Problem Recommended Action Sometimes the wireless Check for obstructions, headphone audio cuts out low batteries, reception or buzzes. range, and interference from cellular telephone towers or by using your cellular telephone in the vehicle. Check that the headphones are facing the front of the vehicle. I lost the remote and/or See your dealer/retailer the headphones. for assistance. The DVD is playing, but Check that the DVD there is no picture or player is in DVD mode. sound. The audio/video skips or The DVD or CD could jumps. be dirty, scratched, or damaged. The audio from the radio The RSE is working for the Radio with correctly. Six-Disc CD and XM™ Use the wireless has taken over the audio headphones or have the from the DVD or CD when front seat passengers using the wired listen to another audio headphones. source. 3-98