2011 Lexus IS 250 Warranty and Services Guide - Page 34

2011 Lexus IS 250 Manual

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CALIFORNIA EMISSION CONTROL WARRANTY IF YOUR VEHICLE FAILS A SMOG-CHECK TEST If your vehicle fails a smog-check test, you may make a claim under the Emission Performance Warranty. To do so, take your vehicle to an autho rized Lexus dealership and present a copy of the smog-check test report. Also, take your maintenance records in case they are needed. If your claim qualifies for coverage, the dealership will repair your vehicle within 30 days (unless a shorter period is required by law). If your claim is denied, Lexus will notify you in writing of the reason within the same period. If we fail to do so, we will repair your vehicle free of charge. The only exceptions allowed are when you request or agree to a delay, or when a delay is caused by factors beyond the control of Lexus or the dealership. For information on how to obtain service under the Emission Defect Warranty, see page 37, "Obtaining Warranty Service." REPAIR DELAYS If a Lexus dealership is unable to complete repairs on your vehicle within 30 days, you may have the repairs made under Lexus' provisions for emergency warranty repairs. See page 37 for details. WARRANTY 32 Your Warranties in Detail

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If your vehicle fails a smog-check test,
you may make a claim under the
Emission Performance Warranty. To
do so, take your vehicle to an autho -
rized Lexus dealership and present
a copy of the smog-check test report.
Also, take your maintenance records
in case they are needed.
If your claim qualifies for coverage,
the dealership will repair your vehicle
within 30 days (unless a shorter peri-
od is required by law). If your claim is
denied, Lexus will notify you in writing
of the reason within the same period.
If we fail to do so, we will repair your
vehicle free of charge. The only
exceptions allowed are when you
request or agree to a delay, or when
a delay is caused by factors beyond
the control of Lexus or the dealership.
For information on how to obtain
service under the Emission Defect
Warranty, see page 37, “Obtaining
Warranty Service.”
If a Lexus dealership is unable to
complete repairs on your vehicle
within 30 days, you may have the
repairs made under Lexus’ provisions
for emergency warranty repairs. See
page 37 for details.
IF YOUR VEHICLE FAILS
A SMOG-CHECK TEST
REPAIR DELAYS
Your Warranties in Detail
32
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY