2002 Lincoln Town Car Warranty Guide 2nd Printing - Page 27

2002 Lincoln Town Car Manual

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made by someone other than a Lincoln dealer - your Lincoln dealer will reimburse you for the cost of repairs, including diagnosis. Be sure to obtain: (a) the parts that are replaced; and (b) a receipt for the work. Take the parts and receipt to your dealer, who will determine if the repair is covered under warranty. You should follow the same procedure if a warranted part is not available at your Lincoln dealer within 30 days from the time you first bring your vehicle to your dealer for repairs, and you must go elsewhere for repairs. Any repair not completed within 30 days also constitutes an emergency, and any equivalent replacement part may be used in an emergency situation. Ford Motor Company will reimburse you for the repair expenses, not to exceed: (a) the manufacturer's suggested retail price for all warranted parts that are replaced; and (b) the labor charges (based on the manufacturer's recommended time allowance for the warranty repair and the geographically appropriate hourly labor rate). WHAT REPLACEMENT PARTS SHOULD I USE? Ford Motor Company recommends that you use genuine Ford replacement parts. However, when you are having non-warranty work done on your vehicle, you may choose to use non-Ford parts. If you decide to use non-Ford parts, be sure they are equivalent to Ford parts in performance, quality, and durability. If you use replacement parts that are not equivalent to Ford parts, your vehicle's emissions control systems may not work as effectively, and you may jeopardize your emissions warranty coverage. NOTE: FEDERAL WARRANTY ONLY The maintenance, replacement, or repair of emissions control devices or systems, the cost of which is not covered by the warranties, can be performed by any automotive repair establishment or individual using non-Ford parts. 23

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made by someone other than a Lincoln dealer - your Lincoln dealer will
reimburse you for the cost of repairs, including diagnosis. Be sure to
obtain: (a) the parts that are replaced; and (b) a receipt for the work.
Take the parts and receipt to your dealer, who will determine if the
repair is covered under warranty.
You should follow the same procedure if a warranted part is not available
at your Lincoln dealer within 30 days from the time you first bring your
vehicle to your dealer for repairs, and you must go elsewhere for repairs.
Any repair not completed within 30 days also constitutes an emergency,
and any equivalent replacement part may be used in an emergency
situation. Ford Motor Company will reimburse you for the repair
expenses, not to exceed: (a) the manufacturer’s suggested retail price
for all warranted parts that are replaced; and (b) the labor charges
(based on the manufacturer’s recommended time allowance for the
warranty repair and the geographically appropriate hourly labor rate).
WHAT REPLACEMENT PARTS SHOULD I USE?
Ford Motor Company recommends that you use genuine Ford
replacement parts. However, when you are having non-warranty work
done on your vehicle, you may choose to use non-Ford parts.
If you decide to use non-Ford parts, be sure they are equivalent to Ford
parts in performance, quality, and durability. If you use replacement
parts that are not equivalent to Ford parts, your vehicle’s emissions
control systems may not work as effectively, and you may jeopardize
your emissions warranty coverage.
NOTE: FEDERAL WARRANTY ONLY
The maintenance,
replacement, or repair of emissions control devices or systems, the
cost of which is not covered by the warranties, can be performed by
any automotive repair establishment or individual using non-Ford
parts.
23