2011 Lincoln Town Car Warranty Guide 3rd Printing - Page 2

Your satisfaction is our #1 goal. If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248 Dearborn, MI 48121 1-800-392-3673 (TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com In the Asia Pacific Region, Caribbean, Central America, Israel and Sub-Saharan Africa: Ford Motor Company Ford Export Operations Attention: Customer Relations 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, MI 48101 Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: [email protected] In Middle East: Ford Middle East & North Africa Customer Relationship Center P.O. Box 21470 Dubai, United Arab Emirates Telephone: 971-800-LINCOLN Fax: 971-4-3327299 [email protected] website: www.me.lincoln.com In Canada: Lincoln Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-387-9333 www.lincolncanada.com In Puerto Rico and Virgin Islands: Ford International Business Development, Inc. Customer Relationship Center P.O. Box 11957 Caparra Heights Station San Juan, PR 00922-1957 Telephone: 800-841-3673 (FORD) Fax: (313) 390-0804 [email protected]