1996 Mercury Villager Owner's Manual - Page 242

Customer assistance Ford Extended Service Plan You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP is an optional service contract which is backed by Ford Motor Company or Ford Motor Service Company (in the U.S.) and Ford of Canada (in Canada). It provides the following: • Protection against repair costs after your New Vehicle Limited Warranty period expires • Other benefits during the warranty period (such as reimbursement for rentals and towing.) You may purchase Ford ESP from any participating Ford or Lincoln/Mercury or Ford of Canada dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. (In Hawaii, rules vary. See your dealer for details.) When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 5,200 participating Ford, Lincoln/Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Please contact your dealer for further information. Since this information is subject to change, please ask your dealer for complete details about Ford Extended Service Plan coverage options. Also, please be aware that some dealers offer service contracts that are not backed by Ford Motor Company or Ford of Canada. On the surface, many independent plans appear to be like Ford's. The problem is that they can often require the use of non-factory approved parts and have much more complex and restrictive claims coverage terms than Ford. At Ford Motor Company and Ford of Canada, we are dedicated to providing Ford, Lincoln and Mercury vehicle owners with programs that will enhance your ownership experience and protect you from unexpected repair bills. Genuine Ford ESP is the only Extended Service Plan that enables us to provide that service. 242