2001 Mercury Villager Warranty Guide 4th Printing - Page 5
2001 Mercury Villager Manual
Page 5 highlights
1. Introduction Ford Motor Company and your selling dealer thank you for selecting one of our quality products. Our commitment to you and your vehicle begins with quality protection and service. When you need warranty repairs, your selling dealer would like you to return to it for that service, but you may also take your vehicle to another Ford Motor Company dealership authorized for warranty repairs. Certain warranty repairs require special training though, so not all dealers are authorized to perform all warranty repairs. That means that, depending on the warranty repair needed, the vehicle may need to be taken to another dealer. If a particular dealership cannot assist you, then contact the Customer Assistance Center at 1-800-392-3673. If you own or lease a 2001-model Electric Ranger, you must return to a Ford Certified Electric Vehicle Dealer for warranty repairs. Refer to the Addendum Card that was given to you when you took delivery of your Electric Ranger for further explanation of the New Vehicle Limited Warranty and the Roadside Assistance Program applicable to your vehicle. This booklet explains in detail the warranty coverages that apply to your 2001-model car or light truck. If you bought a previously owned 2001-model vehicle, you are eligible for any remaining warranty coverages. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your emissions control systems, and Noise Emissions Warranty which applies only to medium/heavy duty trucks over 10,000 pounds Gross Vehicle Weight Rating (pages 11-24). Ford Motor Company or Ford Motor Vehicle Assurance Company (a subsidiary of Ford Motor Company, The American Road, Dearborn, MI 48121) provides the New Vehicle Limited Warranty (pages 4-7). If you are interested in knowing whether the warranty coverage is provided by Ford Motor Company or Ford Motor Vehicle Assurance Company, call the Customer Assistance Center at 1-800-392-3673. The warranty coverage you receive and your dealer's handling of any warranty covered repair will be the same regardless of the warranty provider. 1