2008 Mercury Grand Marquis Customer Assistance Guide 1st Printing - Page 3

2008 Mercury Grand Marquis Manual

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Customer Relationship Center If you have questions about your Mercury vehicle or Mercury Commitment®, please contact your dealer. For additional help, you're invited to call our Customer Relationship Center at 800 392-3673, Monday through Friday, 8 a.m. to 5 p.m. in all time zones. Vehicle Warranty For a detailed description of what is covered and what is not covered by your vehicle's New Vehicle Limited Warranty, refer to the Warranty Guide that is provided to you along with your Owner's Guide. Special Delivery Process Before you drive your Mercury home, your sales consultant will use our six-step Pre-Delivery and seven-step Delivery processes to help ensure your vehicle is clean and in excellent working order, and to show you how to use the most important features of your vehicle.

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Customer Relationship Center
If you have questions about your Mercury vehicle or Mercury Commitment
®
, please
contact your dealer. For additional help, you’re invited to call our Customer
Relationship Center at 800 392-3673, Monday through Friday, 8 a.m. to 5 p.m. in
all time zones.
Vehicle Warranty
For a detailed description of what is covered and what is not covered by your vehicle’s
New Vehicle Limited Warranty, refer to the Warranty Guide that is provided to you along
with your Owner’s Guide.
Special Delivery Process
Before you drive your Mercury home, your sales consultant will use our six-step
Pre-Delivery and seven-step Delivery processes to help ensure your vehicle is clean
and in excellent working order, and to show you how to use the most important
features of your vehicle.