2014 Nissan Pathfinder Warranty Information Booklet - Page 7

2014 Nissan Pathfinder Manual

Page 7 highlights

NISSAN'S CUSTOMER CARE PROGRAM BBB AUTO LINE is an informal dispute settlement mechanism operated to comply with applicable Federal law and regulations. In states where BBB AUTO LINE is available, you are required to use BBB AUTO LINE before exercising rights or seeking remedies under Title I of the Federal MagnusonMoss Warranty Act, 15 U.S.C. §2301, et. seq. If you choose to seek remedies other than those created by Title I of the Magnuson-Moss Warranty Act, (for example, under state law), that Federal Act does not require you to first use BBB AUTO LINE. The program is still available to you, however, and may be of considerable assistance. Some states specify that informal dispute settlement mechanisms such as BBB AUTO LINE must be used before you may use state-operated complaint resolution processes, before you may file a lawsuit under state law, and/or before you may have certain other rights or remedies available under state law. In accordance with those states' laws, Nissan requires the prior use of BBB AUTO LINE in good faith before you resort to such other processes, file a lawsuit, or seek other remedies provided by state law. Please see the "Supplement to 2014 Nissan Warranty Information Booklet & 2014 Nissan Owner's Manual" for additional information. BBB AUTO LINE may not be available in all states. We, Nissan, would be pleased to provide you with information about the availability of BBB AUTO LINE in your state, or call the BBB AUTO LINE number listed above. For additional information on the Auto Line program, please refer particularly to the information on your state in the "Supplement to 2014 Nissan Warranty Information Booklet, and 2014 Nissan Owner's Manual". 3

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BBBAUTOLINEisaninformaldisputesettlement
mechanismoperatedtocomplywithapplicable
Federallawandregulations.InstateswhereBBB
AUTOLINEisavailable,youarerequiredtouse
BBBAUTOLINEbeforeexercisingrightsorseek-
ingremediesunderTitleIoftheFederalMagnuson-
MossWarrantyAct,15U.S.C.§2301,et.seq.If
youchoosetoseekremediesotherthanthosecre-
atedbyTitleIoftheMagnuson-MossWarrantyAct,
(forexample,understatelaw),thatFederalAct
doesnotrequireyoutofirstuseBBBAUTOLINE.
Theprogramisstillavailabletoyou,however,and
maybeofconsiderableassistance.Somestates
specifythatinformaldisputesettlementmecha-
nismssuchasBBBAUTOLINEmustbeusedbe-
foreyoumayusestate-operatedcomplaintresolu-
tionprocesses,beforeyoumayfilealawsuitunder
statelaw,and/orbeforeyoumayhavecertainother
rightsorremediesavailableunderstatelaw.Inac-
cordancewiththosestates’laws,Nissanrequires
theprioruseofBBBAUTOLINEingoodfaithbe-
foreyouresorttosuchotherprocesses,filea
lawsuit,orseekotherremediesprovidedbystate
law.Pleaseseethe“Supplementto2014Nissan
WarrantyInformationBooklet&2014NissanOwn-
er’sManual”foradditionalinformation.
BBBAUTOLINEmaynotbeavailableinallstates.We,
Nissan,wouldbepleasedtoprovideyouwithinforma-
tionabouttheavailabilityofBBBAUTOLINEinyour
state,orcalltheBBBAUTOLINEnumberlistedabove.
ForadditionalinformationontheAutoLineprogram,
pleasereferparticularlytotheinformationonyourstate
inthe“Supplementto2014NissanWarrantyInforma-
tionBooklet,and2014NissanOwner’sManual”.
NISSAN’SCUSTOMERCAREPROGRAM
3