2008 Saturn VUE Owner's Manual - Page 384

The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge. For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685. Alternatively, you may call the Saturn Customer Communication Centre, 1-800-263-1999, or you may write to: Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Telephone: 1-800-955-5100 Your inquiry should be accompanied by the Vehicle Identification Number (VIN). Online Owner Center (United States only) This is a resource for your Saturn ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: • Get e-mail service reminders. • Access information about your specific vehicle, including tips and videos and an electronic version of this owner manual. • Keep track of your vehicle's service history and maintenance schedule. • Find Saturn retailers for service nationwide. • Receive special promotions and privileges only available to members. Refer to www.saturn.com on the web for updated information and to register your vehicle. 7-4