AMD 2600 User Guide - Page 47

41 Reference This topic provides information on troubleshooting, updating AGP/ motherboard chipset drivers, reinstalling drivers, where to get additional accessories, and how to register your product, plus warranty and compliance information. Troubleshooting The following troubleshooting tips may help if you experience problems. For more help, contact customer care at ati.amd.com/support or your PC manufacturer. General Troubleshooting Problem Computer does not boot-up properly No display Possible solution • Verify that the installation instructions were properly followed. • Check that the card is properly installed in the system and connected to the monitor. • If you have problems during start-up, restart the computer in Safe Mode. While starting Windows® XP, press and hold F8 until you see the Windows® Advanced Options Menu. Use the arrow keys to select Safe Mode and then press Enter. • Check the system configuration utility of the operating system for the interrupt assignments. • If the computer has on-board graphics capability, you may need to disable it on the motherboard. For more information, see the computer documentation. Make sure: • The card is seated properly in its expansion slot. • The monitor cable is securely fastened to the card. • The monitor and computer are plugged in and receiving power. • You selected the appropriate monitor when you installed the driver. • If you are installing an AGP graphics card, make sure you have the latest version of the AGP Motherboard/ Chipset drivers.