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Acer Aspire 5733Z Acer Aspire 5333, 5733, 5733Z Notebook Service Guide - Page 123

Troubleshooting

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CHAPTER 4 Troubleshooting

Section	Page
Aspire AS5333/AS5733/AS5733Z Service Guide	1
Table of Contents	5
Chapter 1: Hardware Specifications	11
Table of Contents	12
Features	15
Operating System	15
CPU and Chipset	15
System Memory	15
Display	15
Audio	15
Graphics	16
Storage	16
Optical Media Drive	16
Webcam	16
Wireless and Networking	16
Privacy Control	16
Dimensions and Weight	17
Power Adapter and Battery	17
Input and Control	17
Input and Output	17
Environment	18
Options and Accessories	18
Warranty	18
Software	18
Notebook Tour	20
Top View	20
Closed Front View	22
Left View	23
Right View	24
Base View	25
Touchpad Basics	26
Using the Keyboard	27
Windows Keys	28
HotKeys	29
System Block Diagram	31
Specification Tables	32
Computer specifications	32
System Board Major Chips	33
Processor	33
Processor Specifications	34
CPU Fan True Value Table (Tj=105)	34
CPU Fan True Value Table (Tj=90)	35
System Memory	35
Memory Combinations	36
Video Interface	36
BIOS	37
LAN Interface	37
Keyboard	38
Hard Disk Drive (AVL components)	38
Super-Multi Drive	39
BD Drive	40
LED 15.6”	41
Display Supported Resolution (LCD)	42
Graphics Controller	42
Camera	43
Mini Card	43
Audio Codec and Amplifier	44
Audio Interface	44
Wireless Module 802.11b/g/n	45
Battery	45
USB Port	46
AC Adapter	46
System Power Management	47
Card Reader	47
System LED Indicator	48
System DMA Specification	48
System Interrupt Specification	49
System IO Address Map	50
System I/O Address Specifications	51
Chapter 2: System Utilities	53
Table of Contents	54
BIOS Setup Utility	55
Navigating the BIOS Utility	55
BIOS	56
Information	56
Main	58
Security	60
Boot	65
Exit	66
BIOS Flash Utilities	67
Remove HDD/BIOS Password Utilities	68
Clearing HDD Passwords	68
Removing BIOS Passwords	70
Miscellaneous Tools	71
Using Boot Sequence Selector	71
Using Boot Manager	72
Using DMITools	72
Using LAN EEPROM Utility	74
Chapter 3: Machine Maintenance Procedures	75
Table of Contents	76
Introduction	79
General Information	79
Recommended Equipment	79
Screw Table	80
Maintenance Flowchart	81
Getting Started	82
Battery Pack Removal	83
Battery Pack Installation	83
Dummy Card Removal	84
Dummy Card Installation	84
Lower Logic Door Removal	85
Lower Logic Door Installation	85
HDD Module Removal	86
HDD Module Installation	87
DIMM Module Removal	88
DIMM Module Installation	88
WLAN Module Removal	89
WLAN Module Installation	89
RTC Battery Removal	90
RTC Battery Installation	90
Optical Disk Drive (ODD) Module Removal	91
ODD Module Installation	92
Keyboard Removal	94
Keyboard Installation	95
Upper Cover Removal	96
Upper Cover Installation	98
Power Board Removal	99
Power Board Installation	100
Speakers Removal	101
Speakers Installation	101
USB Module Removal	102
USB Module Installation	102
ODD Board Removal	103
ODD Board Installation	103
Mainboard Removal	104
Mainboard Installation	106
FAN Module Removal	107
FAN Module Installation	107
Thermal Module Removal	108
Thermal Module Installation	108
CPU Removal	110
CPU Installation	110
LCD (Liquid Crystal Display) Module Removal	111
LCD Module Installation	113
LCD Bezel Removal	114
LCD Bezel Installation	115
Camera Module Removal	116
Camera Module Installation	116
LCD Panel Removal	117
LCD Panel Installation	117
LVDS Cable Removal	118
LVDS Cable Installation	119
LCD Brackets Removal	120
LCD Brackets Installation	121
WLAN Antenna Cables and Microphone Set Removal	122
WLAN Antenna Cables and Microphone Set Installation	122
Chapter 4: Troubleshooting	123
Table of Contents	124
Introduction	125
General Information	125
Power On Issues	126
No Display Issues	127
LCD Failure	129
Keyboard Failure	130
Touchpad Failure	131
Internal Speaker Failure	132
Microphone Failure	134
ODD Failure	135
USB Failure	139
Wireless Function Failure	140
2 in 1 Card Fucntion Failure	141
Thermal Unit Failure	142
Other Functions Failure	143
Cosmetic Failure	144
Intermittent Problems	146
Undetermined Problems	146
Post Codes	147
POST Code Range	147
Chapter 5: Jumper and Connector Locations	155
Table of Contents	156
Jumper and Connector Locations	157
Mainboard	157
Clearing Password Check and BIOS Recovery	159
Clearing Password	159
BIOS Recovery by Crisis Disk	161
Chapter 6: FRU (Field Replaceable Unit) List	163
Table of Contents	164
Exploded Diagrams	166
Main Assembly	166
Upper Cover Assembly	167
LCD Assembly	168
FRU List	169
Screw List	179
Chapter 7: Model Definition and Configuration	181
Table of Contents	182
Aspire AS5333	183
Aspire AS5733	184
Aspire AS5733Z	189
Chapter 8: Test Compatible Components	197
Table of Contents	198
Microsoft® Windows® 7 Environment Test	200
Chapter 9: Online Support Information	207
Table of Contents	208

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