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Acer Aspire Z3170 Acer Aspire Z3170 and Z3171 Desktop Service Guide - Page 167

Troubleshooting

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CHAPTER 4 Troubleshooting

Section	Page
CHAPTER 1	7
Hardware Specifications	7
Features	9
Quick Specification	9
Chassis Specification	13
Motherboard Specification	16
System Tour	21
M/B Placement	26
Jumper Setting	28
Block Diagram	29
CHAPTER 2	31
System Utilities	31
CMOS Setup Utility	33
Entering CMOS setup	34
Navigating Through the Setup Utility	34
BIOS Setup Utility	35
AMI UEFI BIOS Flash SOP for DOS	45
AMI UEFI BIOS Flash SOP for Windows	49
AMI UEFI BIOS Flash SOP for SHELL	53
DMI Tool Utilities	56
LAN EEPROM Utilities	61
CHAPTER 3	63
System Disassembly and Assembly	63
Recommended Equipment	67
Pre-disassembly Procedure	67
Disassembly Process	68
Disassembly Flowchart	69
Removing the Stand	71
Removing the Rear Cover	73
Removing the HDD	77
Removing the Converter Board	78
Removing the ODD	79
Removing the Camera	80
Removing the OSD Board	81
Removing the Bluetooth	82
Removing the Motherboard Shielding	83
Removing the Display Card	85
Removing the Memory	88
Removing the TV Tuner	89
Removing the WLAN	91
Removing the Touchpad Control Board	92
Removing the Speaker	93
Removing the Heatsink	94
Removing the CPU	96
Removing the System FAN	98
Removing the Motherboard	100
Removing the Left & Right Foot Stand (Power LED)	104
Removing the Base Pan	106
Removing the IR	109
Removing the LCD	110
Reassembly Process	113
Assembly Flowchart	114
Replacing the LCD	116
Replacing the IR	119
Replacing the Base Pan	120
Replacing the Left & Right Foot Stand (Power LED)	123
Replacing the Motherboard	125
Replacing the System FAN	129
Replacing the CPU	132
Replacing the Memory	134
Replacing the WLAN	135
Replacing the Display Card	137
Replacing the Speaker	139
Replacing the OSD Board	141
Replacing the Touchpad Control Board	142
Replacing the Bluetooth	143
Replacing the Camera	144
Replacing the ODD	146
Replacing the HDD	148
Replacing the Converter Board	150
Replacing the TV Tuner	153
Replacing the Heatsink	155
Replacing the Motherboard Shielding	157
Replacing the Rear Cover	159
Replacing the Stand	161
Thermal Pad location on base pan	163
Thermal Pad location on different VGA card	164
AMD HD6450	164
AMD 6570	165
CHAPTER 4	167
Troubleshooting	167
Introduction	169
Hardware Diagnostic Procedure	169
System Check Procedures	169
Power System Check	169
System External Inspection	169
System Internal Inspection	170
Beep Codes	171
Checkpoints	172
BIOS Recovery	176
Calibration SOP of control board	177
Debug Card information	185
Converter board setup	186
CHAPTER 5	187
Jumper and Connector Locations	187
Jumper Setting	190
Setting Jumper	190
CHAPTER 6	193
FRU List	193
AZ3170/AZ3171 Exploded Diagrams	196

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