Acer Aspire Z5710 Service Guide - Page 164

Troubleshooting Chapter 4 Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3. Use the troubleshooting sections to try and resolve the issue. START Hardware Issue Hardware or Software failure? Software Issue Determine Hardware failure Component failure LCD failure Mainboard failure HDD Image failure Go to specific component failure section Go to LCD failure section Replace Mainboard 4. If the Issue is still not resolved, see "Online Support Information" on page 192. Chapter 4 154