Acer G540-E5405 Altos G540 User's Guide EN
Acer G540-E5405 - Altos - 2 GB RAM Manual
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- Acer G540-E5405 | Altos G540 User's Guide EN - Page 1
Acer Altos G540 Series User's Guide - Acer G540-E5405 | Altos G540 User's Guide EN - Page 2
All Rights Reserved. Acer Altos G540 Series User's Guide Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and - Acer G540-E5405 | Altos G540 User's Guide EN - Page 3
installation. This device generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation - Acer G540-E5405 | Altos G540 User's Guide EN - Page 4
, which is granted by the Federal Communications Commission, to operate this server. Use conditions This part complies with Part 15 of the FCC Rules Equipment Regulations. Laser compliance statement The CD-ROM drive in this server is a laser product. The CD-ROM drive's classification label (shown - Acer G540-E5405 | Altos G540 User's Guide EN - Page 5
instructions Read these instructions carefully. Save these instructions for future reference. 1 Follow all warnings and instructions power available, consult your dealer or local power company. 7 Do not allow anything to rest on the power not attempt to service this product yourself, as opening or removing - Acer G540-E5405 | Altos G540 User's Guide EN - Page 6
service technician. 13 Warning! Batteries may explode if not handled properly. Do not disassemble or dispose of them in fire. Keep batteries away from children. Promptly dispose used batteries according to regulations applicable to your area. 14 Use only the proper type of power supply cord - Acer G540-E5405 | Altos G540 User's Guide EN - Page 7
system 29 Power-on problems 30 Configuring the system OS 31 Rack mount configuration 32 Turning off the system 33 3 System upgrade 35 Installation precautions 37 ESD precautions 37 Pre-installation instructions 38 Post-installation instructions 38 Opening the server 39 Removing - Acer G540-E5405 | Altos G540 User's Guide EN - Page 8
Upgrading the processor 50 Upgrading the system memory 55 Installing an expansion card 60 Installing the SAS controller board 62 Installing the BMC module 63 Installing the ARMC/3 module 64 Installing a redundant power supply module 66 4 System BIOS 69 BIOS password 91 Server menu - Acer G540-E5405 | Altos G540 User's Guide EN - Page 9
of the operating system 105 Specific problems and corrective actions 106 Appendix A: Server management tools Server management overview RAID configuration utilities Onboard SATA RAID Configuration Utility LSI 1068 SAS Configuration Utility LSI MegaRAID SAS RAID Configuration Utility 111 113 114 - Acer G540-E5405 | Altos G540 User's Guide EN - Page 10
- Acer G540-E5405 | Altos G540 User's Guide EN - Page 11
1 System tour - Acer G540-E5405 | Altos G540 User's Guide EN - Page 12
Acer Altos G540 server is a fully modular dual-processor system featuring the latest in computing technology. It host a range of powerful and flexible features designed to meet the needs of various network environments. From simple networking functions to computing intensive applications, the Altos - Acer G540-E5405 | Altos G540 User's Guide EN - Page 13
the Altos G540 system. Performance Processor • Two Intel LGA771 processor sockets supporting Dual-Core Intel® Xeon™ processor • 2x 2 MB or 4 MB external L2 cache • 1066 or 1333 MHz FSB speed • Support for the following Intel technologies:1 • Hyper-Threading (HT) Technology • Intel Extended Memory 64 - Acer G540-E5405 | Altos G540 User's Guide EN - Page 14
slot • One dedicated PCI-X slot for the optional SAS controller board. Video controller • Integrated ATI ES1000 chipset • 16 MB DDR SDRAM Networking • Two Gigabit Ethernet LAN ports (RJ-45) • Intel I/O Acceleration Technology (IOAT) support via Intel ESB2 Media storage • Two 5.25-inch device bays - Acer G540-E5405 | Altos G540 User's Guide EN - Page 15
-watts power supply with redundant option • System fan with redundant option Hardware monitoring and server management • Winbond W83792D hardware monitoring IC for voltage, temperature, and fan speed detection • LED indicators for constant monitoring of basic system function • Acer Server Management - Acer G540-E5405 | Altos G540 User's Guide EN - Page 16
6 1 System tour Mechanical • Chassis • Tool-less chassis design for easy hardware access and configuration • Tower and rack-mount (5U, tray-less) setup options • Dimensions - Height: 445 mm (17.5 in) - Depth: 212 mm (8.3 in) - Width: 550 mm (21.6 in) • Mainboard • Dimensions (length x width): 304 - Acer G540-E5405 | Altos G540 User's Guide EN - Page 17
both SAS and SATA2 support • LSI MegaRAID SAS RAID controller board supports: - Hardware RAID 0, 1, 5, 10, and 50 levels - Backup battery unit (BBU) option • Ultra 320 SCSI HBA (for backup devices only) • Redundant modules • Hot-swap redundant power supply • Redundant system fan • Server management - Acer G540-E5405 | Altos G540 User's Guide EN - Page 18
and internal structure Front bezel No. Component 1 Side panel release button 2 Security keylock This lock secures the bezel door to protect the server unit from unauthorized access. 3 LED indicator panel For more information on the LED indicators description, go to page 21. 4 Bezel door - Acer G540-E5405 | Altos G540 User's Guide EN - Page 19
When the DVD drive tray get stucked, insert a paperclip to this hole to manually eject the tray. DVD-ROM drive Disk drive for reading CD, VCD, and Go to page 4 for a list of supported devices. Power indicator Indicates the system power status (green). HDD activity indicator Indicates the - Acer G540-E5405 | Altos G540 User's Guide EN - Page 20
of a hot-plug HDD installed in the system (green /amber). Supports four hot-plug or easy-swap SAS or SATA2 HDDs. Supports an optional four-bay HDD cage (hot-plug or easy-swap). Connects to USB devices. 14 Power button Press to turn the server on/off, or to put it in standby mode. 15 - Acer G540-E5405 | Altos G540 User's Guide EN - Page 21
module release latch Push down the latch to disengage the module from the chassis. Power supply module cord socket Connect the system power cord here. Main power Provides the system's main power supply module supply. PS/2 mouse port Connects to a PS/2 mouse. PS/2 keyboard Connects to a PS - Acer G540-E5405 | Altos G540 User's Guide EN - Page 22
of identification during servicing or maintenance procedures. (blue) Connects to USB devices. Gigabit LAN ports 1/2 Connects to an Internet or intranet network. PCI slot covers Protects the vacant expansion slots. System fan Regulates the system airflow. Redundant power supply module bay - Acer G540-E5405 | Altos G540 User's Guide EN - Page 23
13 Internal components No. Component 1 Redundant power supply module bay 2 Air duct 3 Heat sink fan (HSF) assemblies 4 Release sliders for the 5.25-inch devices 5 Release sliders for the HDD cages 6 Mainboard 7 PCI slot - Acer G540-E5405 | Altos G540 User's Guide EN - Page 24
14 System boards Mainboard 1 System tour - Acer G540-E5405 | Altos G540 User's Guide EN - Page 25
13 ATX3 14 FAN_CPU1 15 U47 16 CPU 1 17 U108 18 CPU 2 19 FAN_CPU2 Description Top: PS/2 mouse power connector 8-pin ATX power connector Processor 1 HSF cable connector Intel 5000P MCH (north bridge) Processor 1 socket Winbond W83792D hardware monitoring IC Processor 2 socket Processor - Acer G540-E5405 | Altos G540 User's Guide EN - Page 26
restore system defaults 26 U69 Intel ESB2 ICH (south bridge) 27 BAT1 CMOS battery 28 U61 BIOS flash ROM (Read-Only Memory) 29 FDC1 FDD cable LED indicators/power button 33 - Chassis intrusion connector 34 IPMB_6 BMC and ARMC/3 modules slot 35 SODIMM1 SAS controller board - Acer G540-E5405 | Altos G540 User's Guide EN - Page 27
PCI Express x8 expansion slots 38 U4 Video memory 39 PCI-X 2 PCI-X 31 64-bit, 66/100 MHz PCI-X expansion slots 40 PCI-E 1 PCI Express x8 expansion slot 1 The PCI-X 3 slot (green) supports the installation of a SAS ZCR (Zero Channel RAID) option card. Backplane board The backplane board - Acer G540-E5405 | Altos G540 User's Guide EN - Page 28
Description 1 SODIMM_CON1 Controller mainboard connector 2 JP3 SAS controller RAID jumper Set to Close 2-3 to enable firmware RAID/ 0 channel RAID support (default) 3 SAS1-1 SAS data cable connector 1 4 U1 LSI SAS 1068 chipset 5 SAS1-2 SAS data cable connector 2 6 SU3 Flash ROM - Acer G540-E5405 | Altos G540 User's Guide EN - Page 29
BMC module The optional BMC module is the meeting point between the server hardware and the system management software. In conjunction with the mainboard hardware connector 2 DIMM1 BMC module mainboard connector 3 U3 SDRAM (Synchronous Dynamic Random Access Memory) 4 U1 H85/216x BMC chipset - Acer G540-E5405 | Altos G540 User's Guide EN - Page 30
have full remote access to the server regardless of its condition. Options to access server configuration, performance and storage; view Dedicated NIC port cable connector SRAM (Static Random Access Memory) SDRAM ARMC/3 module mainboard connector Flash ROM SRAM Peppercon KIRA 100 chipset - Acer G540-E5405 | Altos G540 User's Guide EN - Page 31
• Power supply module Knowing what each LED indicator signifies can aid in problem diagnosis and troubleshooting. Color Status Description Power Green On The system has AC power and is powered on. Blinking is established and is running at supported speed. Off Network connection is not - Acer G540-E5405 | Altos G540 User's Guide EN - Page 32
22 1 System tour Hot-plug HDD LED indicator A drive activity LED indicator is mounted on the hot-plug HDD carrier. The table below lists the possible drive states. Status HDD access HDD failure HDD rebuild Green Amber Blinking - - On Flashing green/amber Description Ongoing hot-plug HDD - Acer G540-E5405 | Altos G540 User's Guide EN - Page 33
23 Power supply module LED indicators Indicator Color Status Description Status (top) Green On Output requirements are met. Off AC power is disconnected from the module. Fault (bottom) Green On Input voltage requirements are met. Amber On • Overvoltage • Overcurrent • Output short - Acer G540-E5405 | Altos G540 User's Guide EN - Page 34
24 1 System tour - Acer G540-E5405 | Altos G540 User's Guide EN - Page 35
2 System setup - Acer G540-E5405 | Altos G540 User's Guide EN - Page 36
This chapter gives you instructions on how to prepare the system for operation. Procedures for connecting peripherals are also explained. - Acer G540-E5405 | Altos G540 User's Guide EN - Page 37
factors when choosing a site for the system: • Near a grounded power outlet • Clean and dust-free • Stable surface free from vibration • Check the following items from the package: • Acer Altos G540 system • Acer EasyBUILDTM DVD Pack • Acer Altos G540 accessory box • System keys (attached to the - Acer G540-E5405 | Altos G540 User's Guide EN - Page 38
to the figure below for specific connection instructions for each port. Note: Consult the operating system manual for information on how to configure the network setup. Caution: Do not route the power cord where it will walked on or pinched by items placed against it. The server is designed to be - Acer G540-E5405 | Altos G540 User's Guide EN - Page 39
and connected all the necessary peripherals, you can now power on the system. Follow the procedure below. 1 Open the bezel door. 2 Press the power button. The system starts up and displays a welcome message on the monitor. After that, a series of power-on self-test (POST) messages appears. The POST - Acer G540-E5405 | Altos G540 User's Guide EN - Page 40
keyboard light up. Power-on problems If the system fails to boot after you have applied power, check the following factors that might have caused the boot failure. • The external power cord may be loosely connected. Check the power cord connection from the power outlet to the power cord socket on - Acer G540-E5405 | Altos G540 User's Guide EN - Page 41
31 Configuring the system OS The Altos G540 comes with Acer EasyBUILD that allows users to conveniently tray. 6 The Acer EasyBUILD sequence begins. Follow all onscreen instructions. For more information, refer to the EasyBUILD Installation guide. Note: EasyBUILD only supports the Microsoft and - Acer G540-E5405 | Altos G540 User's Guide EN - Page 42
in a system rack. To purchase a rack mount kit, contact your local Acer representative or order directly from http://www.acer.com/. The figure below shows the Altos G540 server in a rack-mount position. For instructions on tower-to-rack configuration, refer to "Appendix B: Rack mount configuration - Acer G540-E5405 | Altos G540 User's Guide EN - Page 43
Turning off the system There are two ways to turn off the server-via software or via hardware. The software procedure below applies to a the system via hardware: If you cannot shut down the server via software, press the power button for at least four seconds. Quickly pressing the button may put the - Acer G540-E5405 | Altos G540 User's Guide EN - Page 44
34 2 System setup - Acer G540-E5405 | Altos G540 User's Guide EN - Page 45
3 System upgrade - Acer G540-E5405 | Altos G540 User's Guide EN - Page 46
This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system. - Acer G540-E5405 | Altos G540 User's Guide EN - Page 47
Electrostatic discharge (ESD) can damage static-sensitive hardware components, such as the processor, disk drives, and the system boards. Always observe the following precautions before you install a server component: • Do not remove a component from its protective packaging until you are - Acer G540-E5405 | Altos G540 User's Guide EN - Page 48
are a qualified service technician. 1 Turn off the server and all connected peripherals. 2 Unplug all power cables from their outlets. 3 Disconnect all telecommunication cables from their ports. 4 Place the server on a flat, stable surface. 5 Open the server according to the instructions on page 39 - Acer G540-E5405 | Altos G540 User's Guide EN - Page 49
proceed, make sure that you have turned off the system and all peripherals connected to it. Read the "Pre-installation instructions" section on page 38. You need to open the server before you can install upgrade components. The front bezel and (left) side panel are removable to allow access to the - Acer G540-E5405 | Altos G540 User's Guide EN - Page 50
40 3 System upgrade Removing the front bezel 1 Remove the side panel. Refer to the previous section for instructions. 2 Remove the front bezel. (1) Release the bezel door retention tabs from the chassis interior. (2) Pull the bezel away from the chassis. - Acer G540-E5405 | Altos G540 User's Guide EN - Page 51
cage bays of the Altos G540 accommodates both hot-plug and easy-swap HDD cage models. The main difference between these two cage models is the presence of a backplane board on the rear side of the hot-plug HDD cage. Both cage models support up to four SATA2 or SAS hard disk drives. The - Acer G540-E5405 | Altos G540 User's Guide EN - Page 52
42 3 System upgrade 3 Install the HDD cage. (1) Slide the cage into the lower bay with the HDD carriers facing . (2) Connect the following cables to the hot-plug HDD cage backplane board. (1) Connect the hard drive power cables to the CN1 and CN2 connectors of the backplane board. (2) Connect the - Acer G540-E5405 | Altos G540 User's Guide EN - Page 53
(3) Connect the other end of the SAS/SATA2 cable to the SAS1-1 connector of the SAS controller board. 4 Remove the HDD this cover for future reinstallation. 5 Observe the post-installation instructions described on page 38. For instructions on how to install a hard drive in an easy-swap HDD cage, - Acer G540-E5405 | Altos G540 User's Guide EN - Page 54
44 3 System upgrade Removing a HDD cage 1 Perform the pre-installation instructions described on page 37. 2 Prepare the HDD cage for removal. • For a hot-plug HDD cage, disconnect the data and power cables from the backplane board, then remove all HDDs from the cage. • For an easy-swap HDD cage, - Acer G540-E5405 | Altos G540 User's Guide EN - Page 55
45 Installing an additional hard drive The Altos G540 HDD cage models supports both SATA2 and SAS hard drives in different capacities. Note: If you intend to install a SAS hard drive model, you first need to install the SAS controller board option. For related instructions, go to page 62. To install - Acer G540-E5405 | Altos G540 User's Guide EN - Page 56
46 3 System upgrade 4 Align the new hard disk with the HDD carrier, then secure it with the four screws pushing the handle back until it clicks into place. 6 Set up the new hard drive's RAID configuration. For related instructions, go to the "RAID configuration utilities" section on page 114. - Acer G540-E5405 | Altos G540 User's Guide EN - Page 57
chassis. Go to page 39 for instructions. 2 Observe steps 2 through 5 of the previous section. 3 Connect the easy-swap HDD cables. (1) Connect the power connectors of the SAS/SATA2 cable to the power supply module HDD power cables. (2) Connect the data connectors of the SAS/SATA2 cable to the signal - Acer G540-E5405 | Altos G540 User's Guide EN - Page 58
upgrade Configuring a 5-25 inch storage device The three 5.25-inch device bays support a variety of storage devices for additional storage capacity and scalability. Go to page 4 for a list of supported the pre-installation instructions described on page 5. 3 Disconnect the power and data cables (IDE - Acer G540-E5405 | Altos G540 User's Guide EN - Page 59
future reinstallation. 6 Install the new 5.25-inch storage device. The instructions given below apply to a regular 5.25-inch storage device. If you a floppy drive, refer to the documentation that came with the new drive for instructions on how to set up the FDD conversion kit. (1) Install the new 5. - Acer G540-E5405 | Altos G540 User's Guide EN - Page 60
has two LGA771 processor sockets supporting Dual-Core Intel Xeon processors. You have the option to upgrade the default processor or install a second one for a dual-processor configuration. Observe the following guidelines when replacing or installing a processor. • The CPU 1 socket must always - Acer G540-E5405 | Altos G540 User's Guide EN - Page 61
the work surface. Use an alcohol pad to wipe off the thermal grease from both the HSF assembly and the processor socket retention plate. 5 Remove the default processor. Warning! The processor becomes very hot when the system is on. Allow it to cool off first before handling. (1) Release then lift up - Acer G540-E5405 | Altos G540 User's Guide EN - Page 62
upgrade 6 Store the old processor inside an anti-static bag. 7 Remove the new processor from its protective packaging. 8 Install the new processor. (1) Hold the processor HSF assembly and the processor socket retention plate. (2) Apply a thin layer of an Acer-approved thermal interface material - Acer G540-E5405 | Altos G540 User's Guide EN - Page 63
14 for the location of the HSF connectors. 12 Observe the post-installation instructions described on page 38. To install a second processor: 1 Perform steps 1 through 4 of the previous section. 2 Prepare the processor socket 2 for installation. Refer to steps 5-1 and 5-2 of the previous section - Acer G540-E5405 | Altos G540 User's Guide EN - Page 64
54 3 System upgrade 4 Reinstall the HSF assembly. (1) Align then insert the HSF on top of the retention plate. (2) Use a long-nosed screwdriver to tighten the four HSF mounting pins to secure the assembly. 5 Observe the post-installation instructions described on page 38. - Acer G540-E5405 | Altos G540 User's Guide EN - Page 65
Upgrading the system memory This section explains the procedures for removing and installing a fully-buffered memory module. System memory interface The mainboard has eight DIMM slots divided into two memory System memory configuration guidelines • To ensure data integrity, use only Acer-approved - Acer G540-E5405 | Altos G540 User's Guide EN - Page 66
56 3 System upgrade • Observe the population sequence illustrated in the table below when installing a memory module. Branch 0 Branch 1 DIMM A1 DIMMA2 DIMMB 1 DIMMB2 DIMMC1 DIMMC2 DIMMD1 DIMMD2 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 - Acer G540-E5405 | Altos G540 User's Guide EN - Page 67
and DIMMB2 slots - Upgrade 3: DIMMC2 and DIMMD2 slots To remove an FBD: Important: Before removing an FBD, make sure to back up all important system files. Also, note that FBDs should be removed in pairs. 1 Perform the pre-installation instructions described on page 37. 2 Lay the server on its side - Acer G540-E5405 | Altos G540 User's Guide EN - Page 68
58 3 System upgrade 4 Remove the FBD. (1) Press the holding clips on both to the next section for related procedure, otherwise reinstall the air duct, then observe the post-installation instructions described on page 38. To install an FBD: 1 Perform steps 1 through 3 of the previous section - Acer G540-E5405 | Altos G540 User's Guide EN - Page 69
FDB in place. If the holding clips do not close, the FBD is not properly inserted. 6 Reinstall the air duct. 7 Observe the post-installation instructions described on page 38. The system automatically detects the amount of memory installed. Run the BIOS setup to view the new value for total system - Acer G540-E5405 | Altos G540 User's Guide EN - Page 70
expansion slots, Altos G540 also has one dedicated PCI-X expansion slot for the optional SAS controller board (SODIMM1) slot. To install an expansion card: 1 Perform the pre-installation instructions described on page 37. 2 If necessary, remove any cables that prevent access to the processor sockets - Acer G540-E5405 | Altos G540 User's Guide EN - Page 71
card in place. (5) Connect the necessary cables to the expansion card as required. 5 Observe the post-installation instructions described on page 38. When you turn on the system, the BIOS setup automatically detects and assigns resources to the new device (applicable only to Plug-and-Play expansion - Acer G540-E5405 | Altos G540 User's Guide EN - Page 72
to seat it properly. (3) Secure the board with the one screw. 5 Observe the post-installation instructions described on page 38. When you turn on the system, the BIOS setup automatically detects and assigns resources to the new device. For information on how to install a SAS HDD, go to page 45. - Acer G540-E5405 | Altos G540 User's Guide EN - Page 73
63 Installing the BMC module The optional BMC module allows system administrators to manage the Altos G540 system remotely over a network. To install the BMC module: 1 Perform the pre-installation instructions described on page 37. 2 Locate the IPMB_6 slot. If necessary, remove any boards or cables - Acer G540-E5405 | Altos G540 User's Guide EN - Page 74
64 3 System upgrade Installing the ARMC/3 module Remote system management just got easier with NIC port for faster network access. To install the ARMC/3 module: 1 Perform the pre-installation instructions described on page 37. 2 Locate the IPMB_6 slot. If necessary, remove any boards or cables - Acer G540-E5405 | Altos G540 User's Guide EN - Page 75
release latch to secure the card in place. (5) Connect the card's LAN cable to the LAN1 connector of the ARMC/3 module. 7 Observe the post-installation instructions described on page 38. - Acer G540-E5405 | Altos G540 User's Guide EN - Page 76
66 3 System upgrade Installing a redundant power supply module The Altos G540 supports two 610-watts hot-swap power supply modules. The system ships out with only one power supply module installed. You have the option to install a second module to provide the system with a redundant power source. - Acer G540-E5405 | Altos G540 User's Guide EN - Page 77
67 To install a hot-swap power supply module: 1 Detach the cover from the chassis. Keep the cover for future reassembly. 2 Slide the module into the empty bay until you feel resistance, and it locks into place. 3 Verify that the power status indicators on the main power supply and on the newly - Acer G540-E5405 | Altos G540 User's Guide EN - Page 78
68 3 System upgrade - Acer G540-E5405 | Altos G540 User's Guide EN - Page 79
4 System BIOS - Acer G540-E5405 | Altos G540 User's Guide EN - Page 80
This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters. - Acer G540-E5405 | Altos G540 User's Guide EN - Page 81
BIOS setup loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM which allows configuration data to be retained when power utility" in this guide. The screenshots used in this guide display default system values. These - Acer G540-E5405 | Altos G540 User's Guide EN - Page 82
left and right arrow keys to move between selections on the menu bar. BIOS setup primary menus The tabs on the Setup menu bar correspond to the six primary BIOS Setup menus, namely: • Main • Advanced • Security • Server • Boot • Exit In the descriptive table following each of the menu screenshots - Acer G540-E5405 | Altos G540 User's Guide EN - Page 83
a submenu screen, the previous screen displays. • When you are making selections from a pop-up menu, closes the pop-up without making a selection. • F1 - Display the BIOS setup General Help panel. • F9 - Press to load default system values. • F10 - Save changes made the Setup and close the utility. - Acer G540-E5405 | Altos G540 User's Guide EN - Page 84
-month-day-year format. BIOS Version Version number of the BIOS setup utility BIOS Date Date when the BIOS setup utility was created Processor CPU Type CPU Speed CPU Count Technical specifications for the installed processor Total Memory Size Total size of system memory detected during POST - Acer G540-E5405 | Altos G540 User's Guide EN - Page 85
75 Advanced menu The Advanced menu display submenu options for configuring the function of various hardware components. Select a submenu item, then press Enter to access the related submenu screen. - Acer G540-E5405 | Altos G540 User's Guide EN - Page 86
(MHz), with 1 MHz being equal to 1 million cycles per second. The faster the clock, the more instructions the CPU can execute per second. Processor CPUID Processor ID number Processor L2 Cache Processor second-level cache size detected during POST Note: This field is not shown on the above - Acer G540-E5405 | Altos G540 User's Guide EN - Page 87
Enhanced Mode CPU Cache Control Description Option Select whether to enable the Intel Virtualization Technology function. VT allows a single platform to run multiple operating systems in independent partitions. Enabled Disabled Select whether to enable the C1 Enhanced mode for the processor. If - Acer G540-E5405 | Altos G540 User's Guide EN - Page 88
78 Memory Configuration 4 System BIOS Parameter Description Option Extended Memory Total size of extended memory detected during POST DIMM Group #1 - 8 Status The size of memory installed on each of the FBD slots. Memory Retest Select whether to delete the Yes historical memory data log. - Acer G540-E5405 | Altos G540 User's Guide EN - Page 89
whether to enable configuration /memory mapped access to the Crystal Beach Configuration space. Enabled Disabled I/O Acceleration Technology Select whether to enable the Intel Acceleration Technology (I/OAT) function. It addresses all segments of the server I/O bottleneck problem using TCP/IP and - Acer G540-E5405 | Altos G540 User's Guide EN - Page 90
80 PCI Configuration 4 System BIOS Parameter PCI Slot 1 - 6 Option ROM SAS Option ROM LAN 1/2 Option ROM Scan Description When enabled, this setting will initialize the device expansion ROM for the related PCI slot. When enabled, this setting will initialize the SAS controller board expansion ROM - Acer G540-E5405 | Altos G540 User's Guide EN - Page 91
Device Configuration Parameter Serial Port A/B Description Option When enabled allows you to configure the serial port settings. When set to Auto allows the server's BIOS or OS to select a configuration. When set to Disabled, displays no configuration for the serial port. Enabled Disabled Auto - Acer G540-E5405 | Altos G540 User's Guide EN - Page 92
82 4 System BIOS Parameter Description Option Base I/O address Base I/O address and IRQ Controller Enables or disables the onboard USB 2.0 controller. Enabled Disabled Legacy USB Support Enables or disables support for legacy USB devices. Enabled Disabled Route Port 80h Select which bus to - Acer G540-E5405 | Altos G540 User's Guide EN - Page 93
whether to enable support for SATA devices. Native Mode Select the native mode for the SATA Operation function. SATA Controller Mode Option Select whether to set SATA/PATA devices to legacy (Compatible) or native (Enhanced) mode. Selecting the Enhanced mode will display the SATA RAID Enable field - Acer G540-E5405 | Altos G540 User's Guide EN - Page 94
I/O Channel 0/Secondary Master/Slave 4 System BIOS Parameter Description Option Type Selects the drive type 4 Sectors 8 Sectors LBA Mode Control Selects the hard disk drive translation method. For drivers with more than 504 MB, LBA mode is necessary. Enabled Disabled 32-bit I/O Enables - Acer G540-E5405 | Altos G540 User's Guide EN - Page 95
to enhance hard disk performance. Fast PIO 4 Standard Fast PIO 1 Fast PIO 2 Fast PIO 3 FPIO 3/DMA 1 FPIO 4/DMA 2 Selects DMA (Direct Memory Access) mode. Mode 6 Disabled Mode 0 Mode 1 Mode 2 Mode 3 Mode 4 Mode 5 Floppy Configuration The Floppy Configuration submenu displays the type of floppy - Acer G540-E5405 | Altos G540 User's Guide EN - Page 96
86 Boot Configuration 4 System BIOS Parameter Description Option Boot-time Diagnostic Screen Choose whether to display the boot-time diagnostic screen during POST. Enabled Disabled Reset Select whether to erase data in the section Yes Configuration of memory for ESCD (Extended System No - Acer G540-E5405 | Altos G540 User's Guide EN - Page 97
state prior to shutdown. When set to Stay Off, the system remains off after power shutdown. When set to Power On, the system will be turned on from a power failure. Last State Stay Off Power On Select the NumLock behavior during On boot-up. Off DMI Event Logging Parameter Description Option - Acer G540-E5405 | Altos G540 User's Guide EN - Page 98
88 4 System BIOS Parameter Description Option View DMI Event Log Press Enter to view the DMI (Desktop Management Interface) event log. To return to the DMI Event Logging - Acer G540-E5405 | Altos G540 User's Guide EN - Page 99
first be set. A user can only access and modify the System Time, System Date, and Set User Password fields. • Power-on password When the Password on Boot field is enabled, a password will be required to boot up the server. To enable or disable this field, a supervisor password must first be set. - Acer G540-E5405 | Altos G540 User's Guide EN - Page 100
90 4 System BIOS Parameter Description Option Supervisor Password Is This parameter indicates whether a supervisor password has been assigned. Clear Enabled User Password Is This parameter indicates whether a user - Acer G540-E5405 | Altos G540 User's Guide EN - Page 101
91 Changing a system password 1 Use the up/down keys to select a password parameter (Set Supervisor Password or Set User Password), then press Enter. 2 Type the original password then press Enter. 3 Type a new password then press Enter. 4 Retype the password to verify the first entry then press - Acer G540-E5405 | Altos G540 User's Guide EN - Page 102
92 Server menu 4 System BIOS Parameter Description System Management Displays basic system ID information, as well as BIOS and BMC firmware versions. Press Enter to access the related submenu. Console Redirection Displays console redirection-related settings. Press Enter to access the related - Acer G540-E5405 | Altos G540 User's Guide EN - Page 103
93 System Management The System Management submenu is a simple display page for basic system ID information, as well as BIOS and BMC firmware versions. Items on this window are non-configurable. Console Redirection - Acer G540-E5405 | Altos G540 User's Guide EN - Page 104
94 4 System BIOS Parameter Description Option COM Port Address Select whether to enable console redirection. Console redirection enables users to manage the system from a remote location. Onboard COM A - Acer G540-E5405 | Altos G540 User's Guide EN - Page 105
95 Event Log Configuration Parameter Clear All Event Logs Log POST Sys. Event Description Option Press Enter then select whether to clear all entries in the system event log. Select whether to enable the BIOS event log to be integrated in the system event log. Enabled Disabled - Acer G540-E5405 | Altos G540 User's Guide EN - Page 106
menu The Boot menu allows you to set the drive priority during system boot-up. BIOS setup will display an error message if the drive(s) specified is not bootable. By default, the server searches for boot devices in the following order: 1 Floppy disk drive 2 Optical disc drive 3 Removable device - Acer G540-E5405 | Altos G540 User's Guide EN - Page 107
setup. Discards changes made and close the BIOS setup. Loads the default settings for all BIOS setup parameters. Setup Defaults are quite demanding in terms of resources consumption. If you are using low-speed memory chips or other kinds of low-performance components and you choose to load these - Acer G540-E5405 | Altos G540 User's Guide EN - Page 108
98 4 System BIOS - Acer G540-E5405 | Altos G540 User's Guide EN - Page 109
5 System troubleshooting - Acer G540-E5405 | Altos G540 User's Guide EN - Page 110
This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorized dealer for assistance. - Acer G540-E5405 | Altos G540 User's Guide EN - Page 111
depth troubleshooting, attempt first to reset the system using one of the methods below. Perform Purpose Soft boot reset To clear the system memory and reload the operating system. Cold boot reset To clear the system memory, restart POST, and reload the operating system. This will halt power to - Acer G540-E5405 | Altos G540 User's Guide EN - Page 112
troubleshooting Initial system startup problems Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less possible cause. If the problem you are experiencing is with a specific application, see the "There is problem - Acer G540-E5405 | Altos G540 User's Guide EN - Page 113
103 Initial troubleshooting checklist Use the checklist below to eliminate the possible cause for the problem you're encountering. • AC power is available at the wall outlet? • Is the power supply module properly installed? • Is the system power cord properly plugged into the power supply module - Acer G540-E5405 | Altos G540 User's Guide EN - Page 114
104 5 System troubleshooting Hardware diagnostic testing This section provides a detailed approach to identifying a hardware problem and its cause. Checking the boot-up status Caution: Before disconnecting any peripheral cables from the server, turn off the system and any peripheral devices. - Acer G540-E5405 | Altos G540 User's Guide EN - Page 115
and any other 5.25-inch device you may have installed. If any of these indicators fail to light up, refer to related problems listed in the "Specific problems and corrective actions" section. Confirming loading of the operating system Once the system boots up, the operating system prompt appears on - Acer G540-E5405 | Altos G540 User's Guide EN - Page 116
troubleshooting Specific problems and corrective actions Listed below are specific problems that may arise during the use of your server and their possible solutions. Power indicator does not light. Do the following: • Make sure the power supply module is properly installed. • Make sure the power - Acer G540-E5405 | Altos G540 User's Guide EN - Page 117
contaminant. • Make sure the drive's IDE and power cables are properly connected. Newly installed memory modules are not detected. Do the following: • Make sure the memory modules specifications comply with the system requirements. • Make sure the memory modules have been populated according to the - Acer G540-E5405 | Altos G540 User's Guide EN - Page 118
is properly configured for the system. Refer to the software installation and operation documentation for instructions on setting up and using the software. • Try a different version of the software to see if the problem is with the copy you are using. If the other version runs correctly on the - Acer G540-E5405 | Altos G540 User's Guide EN - Page 119
determine if one of them is causing the problem. • Make sure that you have properly installed system compliant memory modules, and that there populated according to beep code and characters still does not appear, the display monitor or the video controller may be defective. Contact your local Acer - Acer G540-E5405 | Altos G540 User's Guide EN - Page 120
110 5 System troubleshooting - Acer G540-E5405 | Altos G540 User's Guide EN - Page 121
Appendix A: Server management tools - Acer G540-E5405 | Altos G540 User's Guide EN - Page 122
This appendix gives an overview of the different server management tools supported by your server. - Acer G540-E5405 | Altos G540 User's Guide EN - Page 123
overview The server management tools supported by the Altos G540 system is listed in the table below. Tool Function PhoenixBIOS Setup Utility Use this tool to configure the different hardware components and system functions (memory, processor, and security settings). Go to the BIOS setup chapter - Acer G540-E5405 | Altos G540 User's Guide EN - Page 124
Appendix A: Server management tools RAID configuration utilities RAID option for the Altos G540 system is provided through either the onboard SATA controller or through an external controller board option (LSI 1068 SAS controller or LSI MegaRAID SAS RAID controller). Caution: Creating a RAID volume - Acer G540-E5405 | Altos G540 User's Guide EN - Page 125
option ROM will be disabled. 1 Turn on the server and the monitor. 2 During POST, press Ctrl-I on the Intel Matrix Storage Manager option ROM prompt. To create a RAID 1 volume: 1 On the Onboard SATA RAID Configuration Utility, select 1. Create RAID Volume under the Main Menu, then press Enter - Acer G540-E5405 | Altos G540 User's Guide EN - Page 126
the LSI Logic Config Utility: 1 Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. 2 During POST, press Ctrl-C on the SAS BIOS prompt. To load the factory default RAID setting: 1 On the LSI Logic Config Utility, press - Acer G540-E5405 | Altos G540 User's Guide EN - Page 127
board is installed. To initialize the LSI MegaRAID SAS RAID Configuration Utility: 1 Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. 2 During POST, press Ctrl-H on the RAID BIOS prompt. After POST completion, the Adapter - Acer G540-E5405 | Altos G540 User's Guide EN - Page 128
118 Appendix A: Server management tools To create and initialize a RAID volume: 1 Access the Configuration menu. 2 Click Configuration system. Refer to the user documentation that came with your OS for related instructions. To assign a hot spare disk: 1 Access the Configuration menu. 2 Under - Acer G540-E5405 | Altos G540 User's Guide EN - Page 129
Appendix B: Rack mount configuration - Acer G540-E5405 | Altos G540 User's Guide EN - Page 130
This appendix shows you how to set up the Altos G540 server in a rack mount configuration. - Acer G540-E5405 | Altos G540 User's Guide EN - Page 131
Rack installation information The Altos G540 server system can also be mounted in a rack-model position. A rack mount kit is available for customers who want to convert a tower-mounted system to rack-model design. To purchase a rack mount kit, contact your local Acer representative or order directly - Acer G540-E5405 | Altos G540 User's Guide EN - Page 132
• Circuit overloading Appropriate consideration should be given when connecting the supply circuit to the system to avoid any circuit overload. The the table below. Component Mounting rails Quantity Usage 2 Allows the server to slide in and out of the rackmount for maintenance purposes. - Acer G540-E5405 | Altos G540 User's Guide EN - Page 133
server. 2 2 Attached to the sides of the server. Secures the different rack components. Refer to the next section for details. Screw types The following screws are used in the assembly of the Altos G540 cable arm support. Install into the vertical rails of the rack for server support. Secure the - Acer G540-E5405 | Altos G540 User's Guide EN - Page 134
of two holes with closer spacing to the center of the next pair is equivalent to 1U. Note: The unit of measurement used in this guide is "U" (1U = 1.75 inches or 44.45 mm). The total sum of the heights of all components in the rack measured in "U" cannot exceed the - Acer G540-E5405 | Altos G540 User's Guide EN - Page 135
surface. (2) Use a flat-blade screwdriver to remove the stoppers securing the foot stands to the chassis. (3) Detach the foot stands from the server. Store the foot stands and its toppers for future reassembly. 2 Expose the installation recess for the topside inner rail. (1) Remove the two screws - Acer G540-E5405 | Altos G540 User's Guide EN - Page 136
and slip the inner rail out (2). Do the same thing to the other mounting rail. 4 Attach the rack handles and inner rails to the server. (1) Align the screw holes on the rack handles with those on the server. (2) Secure the rack handles with two U#6-32 x 6.4 screws each. (3) Insert the pegs on the - Acer G540-E5405 | Altos G540 User's Guide EN - Page 137
127 Preparing the rack for server installation 1 Install eight distands into the vertical rails of the system rack. 2 Adjust the front bracket to the preferred length. (1) Turn the captive thumbscrews counterclockwise - Acer G540-E5405 | Altos G540 User's Guide EN - Page 138
128 Appendix B: Rack mount configuration 3 Install the mounting rails to the system rack. (1) Install the mounting rails to the rack by using four M6 x 13 screws for each rail. (2) Extend the middle sliding piece of each mounting rail forward until you hear an audible click. - Acer G540-E5405 | Altos G540 User's Guide EN - Page 139
pressing the inner rail release latches and sliding the component into the rack. It also recommended that two or more people help in installing the server to the rack to minimize the chances of accidents. 1 Press the release latch on both sides of the rack mounting rails. 2 Carefully align the inner - Acer G540-E5405 | Altos G540 User's Guide EN - Page 140
130 Appendix B: Rack mount configuration Installing the cable arm option The cable arm option allows you to tie-wrap all cables to and from the system. As you slide the system in and out of the rack, the cable arm collapses and extends, keeping the cables untangled and attached to the system. To - Acer G540-E5405 | Altos G540 User's Guide EN - Page 141
M6 cage nuts, and secure it with two M6 x 18 screws. 4 Arrange the server cables. (1) Connect the power, peripheral and networking cables into their appropriate ports on the rear panel. Go to page 28 for related instructions. (2) Secure all server cables to the cable arm using the cable clamps. - Acer G540-E5405 | Altos G540 User's Guide EN - Page 142
132 Appendix B: Rack mount configuration - Acer G540-E5405 | Altos G540 User's Guide EN - Page 143
48 location 9 supported devices 4 A Acer EasyBUILD scope 31 using 31 air duct location 13 remove 57 ARMC/3 module board layout 20 install 64 mainboard slot 16 specifications 7 B backplane board board layout 17 cable connections 42 Basic Input/Output System, see BIOS 71 BIOS CMOS RAM 71 configure 72 - Acer G540-E5405 | Altos G540 User's Guide EN - Page 144
panel 21 HDD carrier 22 LAN port 22 power supply module 23 LSI Logic Config Utility 116 LSI MegaRAID SAS RAID Configuration Utility 117 M mechanical specifications chassis 6 mainboard 6 media storage specification 4 upgrade option 7 memory BIOS settings 78 configuration guidelines 55 install 58 - Acer G540-E5405 | Altos G540 User's Guide EN - Page 145
server management specification 5 tools 113 upgrade options 7 side panel release button 8 remove 39 south bridge 16 specification chipset 3 environmental 6 hardware monitoring 5 I/O ports 5 mechanical 6 media storage 4 memory 3 networking 4 operating system 5 PCI interface 4 power supply 5 processor - Acer G540-E5405 | Altos G540 User's Guide EN - Page 146
37 memory 55 post-installation instructions 38 preinstallation instructions 38 processor 50 redundant power supply module 66 SAS controller board 62 T thermal grease 52 troubleshooting display problems 109 DVD-ROM drive problems 107 FAQ 106 FDD problem 106 hardware diagnostics 104 HDD problem 107
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Acer Altos G540 Series
User’s Guide