Acer Iconia B3-A50FHD User Manual - Page 47

FAQ and troubleshooting, Aspect, Question, Answer, Settings, System, About tablet, Device, Information

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FAQ and troubleshooting - 47 FAQ AND TROUBLESHOOTING This section lists frequently asked questions that may arise during the use of your tablet, and gives easy answers and solutions to these questions. Aspect Audio Question Why is there no sound coming from the device? Answer If the headset is plugged into the device, the speaker is automatically shut off. Disconnect the headset. Check that the device volume setting is not muted. Check that the volume control is not at its lowest setting. Memory Why do I have less storage than A small amount of memory is the specifications reserved for system security. say? Why can't I view my picture files? You may be trying to view an image that is not supported. Try a different app. Multimedia files Why can't I view my video files? Why can't I play my music files? You may be trying to view a video that is not supported. Try a different app. You may be trying to play a file that is not supported. Try a different app. Open Settings > System > How do I check About tablet to check the OS System information and performance the OS version of my device? Where can I find version (Kernel/build number) and other hardware and software information. Open Settings > System > my serial number About tablet > Device ID? Information.

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FAQ and troubleshooting - 47
FAQ
AND
TROUBLESHOOTING
This section lists frequently asked questions that may arise during the
use of your tablet, and gives easy answers and solutions to these
questions.
Aspect
Question
Answer
Audio
Why is there no
sound coming
from the device?
If the headset is plugged into the
device, the speaker is
automatically shut off. Disconnect
the headset.
Check that the device volume
setting is not muted.
Check that the volume control is
not at its lowest setting.
Memory
Why do I have
less storage than
the specifications
say?
A small amount of memory is
reserved for system security.
Multimedia files
Why can’t I view
my picture files?
You may be trying to view an
image that is not supported. Try a
different app.
Why can’t I view
my video files?
You may be trying to view a video
that is not supported. Try a
different app.
Why can’t I play
my music files?
You may be trying to play a file
that is not supported. Try a
different app.
System
information and
performance
How do I check
the OS version of
my device?
Open
Settings
>
System
>
About tablet
to check the OS
version (Kernel/build number) and
other hardware and software
information.
Where can I find
my serial number
ID?
Open
Settings
>
System
>
About tablet
>
Device
Information
.