Acer Liquid V360 User Manual for dual SIM model - Page 51
Appendix, FAQ and troubleshooting
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Appendix FAQ and troubleshooting This section lists frequently asked questions that may arise during the use of your smartphone, and gives easy answers and solutions to these questions. Aspect Audio Multimedia files System information and performance Power RAM / ROM Internal storage Question Answer Why is there no sound coming from the device? If the headset is plugged into the device, the speaker is automatically shut off. Disconnect the headset. Check that the device volume setting is not muted. Check that the volume control is not at its lowest setting. Why can't I view my video files? You may be trying to view a video that is not supported. Refer to "Multimedia" on page 60. Why can't I play my music files? You may be trying to play a file that is not supported. Refer to "Multimedia" on page 60. How do I check the OS version of my device? Tap Settings > About phone to check the OS version (Build number) and other hardware and software information. I can't turn on the device. The battery power may be depleted. Recharge the device. Refer to "Charging the battery" on page 7 for more information. How do I check the RAM and ROM memory status? To check the ROM status, tap Settings > Storage. To check RAM status, tap Settings > Apps > RUNNING. My device's available Uninstall applications to increase internal storage is full available storage. See "Uninstalling an or almost full. application" on page 49. 51