Acer Predator PH517-51 User Manual

Acer Predator PH517-51 Manual

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  • Acer Predator PH517-51 | User Manual - Page 1
    PREDATOR HELIOS 500 User's Manual
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    2 - © 2018. All Rights Reserved. Predator Helios 500 Covers: PH517-51 / PH517-61 This revision: September 2018 Important This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Some features
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    Your guides 6 Basic care and tips for using your computer 7 Turning your computer off 7 Taking care of your computer 7 Taking care of your AC adapter 8 Cleaning and servicing 8 Your Predator notebook tour 9 Screen view 9 Keyboard view 10 Left view (PH517-51 12 Left view (PH517-61
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    and microphone .......... 67 HDMI 68 Frequently asked questions 70 Requesting service 72 Tips and hints for using Windows 10 74 How do Windows updates 78 Where can I get more information? 79 Troubleshooting 80 Troubleshooting tips 80 Error messages 80 Internet and online security 82
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    • Tips and tricks for using the touchpad and keyboard • How to create recovery backups • Guidelines for connecting to a network and using Bluetooth • Information on using Predator's bundled software
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    utilities, data recovery, expansion options and troubleshooting. Once you have connected to the internet, you can download updates for your computer from: http://go.acer.com/?id=17883 1. The link will open the Acer Support webpage. 2. Scroll down to Drivers and Manuals and search for your model by
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    of your computer Your computer will serve you well if you take care of it. • Only use the adapter provided with your device, or an Acer-approved adapter to power your device. • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator
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    of all equipment plugged into a single wall outlet should not exceed the fuse rating. Cleaning and servicing When cleaning the computer, follow these steps: 1. Turn off the computer. 2. Disconnect the AC adapter does not work normally, please contact your nearest authorized Acer service center.
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    NOTEBOOK TOUR After setting up your computer as illustrated in the Setup Guide, let us show you around your new Predator computer. Screen view 1 2 3 # Icon Item Description Web camera for video communication. 1 Webcam A light next to the webcam indicates that the webcam is active. Internal
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    10 - Your Predator notebook tour Keyboard view 7 6 1 5 2 3 4 # Icon Item Description Keys that allow you to change computer settings to suit your 1 Programmable current game. keys You can define
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    Your Predator notebook tour - 11 # Icon Item Hard drive indicator 6 Battery indicator Power indicator Description Indicates when the computer's hard drive is active. Indicates the computer's battery
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    12 - Your Predator notebook tour Left view (PH517-51) 1 23 4 Left view (PH517-61) 1 23 5 # Icon Item Description 1 Thunderbolt 3 port Connects to USB devices with a USB Type-C connector. Supports Thunderbolt™ 3 and displays. Connects to USB devices with a 5 USB Type-C USB Type-C
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    Your Predator notebook tour - 13 USB Type-C information • USB 3.1 Gen 2 with transfer speeds up to 10 Gbps. • Supports DisplayPort™ audio/video output. • Compatible with Thunderbolt™ 3. • Delivers up to 3 A at 5 V DC for USB charging. Right view 12 3 4 5 # Icon Item Description 1 Headset/
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    14 - Your Predator notebook tour Rear view 1 2 34 # Icon Item Description 1 Ventilation and cooling fan Allows the display (DisplayPort) port Connects to a display device using the high-definition DisplayPort interface. 4 HDMI port Supports high-definition digital video connections.
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    Base view 1 Your Predator notebook tour - 15 2 5 3 4 # Icon Item Description 1 Ventilation and cooling fan your computer's main storage and memory. To reduce compatibility risk, Acer recommends asking an approved service center to do this. 4 Speakers Deliver stereo audio output.
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    16 - Using the keyboard USING THE KEYBOARD The keyboard has full-sized keys and a separate numeric keypad, separate cursor, lock, Windows, function and special keys. Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and
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    Using the keyboard - 17 Hotkey Fn + Icon Function Brightness down Description Decreases the screen brightness. Fn + Volume up Increases the sound volume. Fn + Fn + Home Fn + Pg Up Fn + Pg Dn Volume down Play/Pause Stop Previous Decreases the sound volume. Play or pause a selected media file.
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    is designed to provide a more uniform, smooth, and accurate touchpad experience. Many applications support precision touchpad gestures that use one or more fingers, however, some gestures may not be supported by the specific application or program you are using. Touchpad gestures Single-finger slide
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    -and-thumb gesture. Three-finger press Lightly tap the touchpad with three fingers to open Cortana (if your computer supports Cortana) or open the Search Windows (if your computer does not support Cortana). Three-finger swipe Swipe across the touchpad with three fingers. • Swipe up to open Task View
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    20 - Using the Precision Touchpad The precision touchpad includes added technology features that help recognize and prevent unintentional gestures such as accidental taps, gestures, and pointer movement. Note The touchpad is sensitive to finger movement; the lighter the touch, the better the
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    Using the Precision Touchpad - 21
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    Recovery RECOVERY If you are having trouble with your computer, and the frequently asked questions (see Got a question? on page 69) do not help, you can recover your computer. This section describes the recovery tools available on your computer. Acer provides Acer Care Center, which allows you to
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    Recovery - 23 2. Select the Backup tab and click Get Started for Create Factory Default Backup to open the Recovery Drive window. 3. Make sure Back up system files to the recovery drive is selected and click Next.
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    you will remember. Backing up your wireless and LAN drivers Back up your wireless and LAN drivers. You can use these backups to install the wireless and LAN drivers if you install another operating system. 1. From Start, select Acer then Acer Recovery Management. 2. Select the Backup tab and click
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    default status. You can choose to keep your files or remove them before reinstalling Windows. Reset this PC and keep my files 1. From Start, select Acer then Acer Recovery Management. 2. Select the Restore tab and click Get started to Choose an option. 3. Select Keep my files to refresh your PC and
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    , Windows will have been reset back to its factory default settings without removing your personal files. Reset this PC and remove everything 1. From Start, select Acer then Acer Recovery Management. 2. Select the Restore tab and click Get Started to Choose an option.
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    will be more secure. Warning Selecting "Remove files and clean the drive" will remove all of your personal files and accounts, along with pre-existing drivers that may affect your Windows installation.
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    28 - Recovery 5. Click Reset to continue. 6. You will be shown the reset progress on the screen. The screen will turn off during the reset process. 7. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process. 8. Follow the process until
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    , or a separate Bluetooth dongle plugged into the computer's USB port (if no internal Bluetooth adapter is available). Note Please check your devices owner's manual to determine how to turn on its Bluetooth adapter. Enable Bluetooth and add a device Every new device must first be "paired" with your
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    of the devices not having any inputs (as in a headset), the passcode is hardcoded into the device (usually "0000" or "1234"). Consult your device's user manual for more information.
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    Using a Bluetooth connection - 31 You can also enter the Bluetooth settings by selecting the Notifications icon in the lower right-hand corner of the screen to open the Notifications pane. From here, you can enable or disable Bluetooth or right-click on Bluetooth > Go to Settings to enter the
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    internet from home, you'll need to sign up for internet services from an ISP (Internet Service Provider) -- usually a phone or cable company -- that will have to go to your home or office to set up internet service. The ISP will install a small box, a router or modem, that will
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    Connecting to the Internet - 33 Predator notebook computers feature an Airplane mode hotkey that turns the network connection on or off. You can use the network management options to turn your
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    34 - Connecting to the Internet 4. Once you select a wireless network, select Connect. 5. If required, enter the network's password.
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    Connecting to the Internet - 35 Connecting with a cable Built-in network feature If your computer has a network port, plug one end of a network cable into the network port on your computer, and the other end into a port on your router (refer to the image below.) Then, you'll be ready to get online.
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    gives you an overview of temperatures and fan speeds. You can also change fan behavior, select a hotkey or lighting profile, change Acer TrueHarmonyTM mode and change overclocking levels (see Overclocking on page 38). Note The temperatures listed may vary depending on your computer's configuration
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    settings Click the Settings icon to change settings for your Predator system. You can disable sticky keys or the Windows and menu keys, and change temperature units. To get a different audio experience, you can click Acer TrueHarmonyTM icon to adjust the audio mode. Adjusting the keyboard
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    PredatorSense Overclocking Your computer's CPU and GPU support overclocking. You can change the overclocking level be disabled. Note Overclocking is not available on all models and configurations. Note Acer is not responsible for any damages incurred from overclocking if any third party tools are
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    PredatorSense - 39 Warning This system is designed to support overclocking for the CPU and GPU. However, overclocking may result in system instability. If you experience system instability, shut down and restart your system; it
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    40 - PredatorSense Assign an action to a hotkey Click Edit next to the preferred hotkey and select an action for that hotkey to perform and add any Options if appropriate. Select OK to finish. Record a macro Select the Macros tab. Select Select macro to show a list of available macros, then click +
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    PredatorSense - 41 Click OK, then click Start recording. The macro recorder will record your keystrokes. When you have finished, click Stop recording to save the macro. After recording you may edit the macro to change the name, add delays or insert additional keystrokes to perfect the key sequence.
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    42 - PredatorSense Select + New profile to add a new profile. Enter a new name for the profile. To delete, rename, import, or export a profile, select Profile Manager. Fan control Use the fan control to adjust the fan activity for the CPU and GPU. Activate CoolBoost™ to increase fan speed beyond the
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    game settings Use Game Sync to save the settings for different games. The settings includes the fan behavior, hotkey profile, lighting profile, Acer TrueHarmonyTM mode and overclocking levels. The settings will be switched automatically when the game is launched. Note Execution file setting vary
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    44 - PredatorSense Select Add Game to create a new game setting on lower right page. Click Browse to select the execution file (.exe) of the game. Then, select the appropriate setting for the functions and click Add to finish.
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    PredatorSense - 45 App Center App Center is a great way to quickly launch the installed app in your computer. To add the app, select Add App in the lower right page. Click Browse to select the execution file (.exe) of the app and click Add to finish. Then, you can double click the app icon to run
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    The Bluelight Shield can be enabled to reduce blue-light emissions from the screen to protect your eyes. To configure the Bluelight Shield, search for 'Acer Quick Access' in the Start Menu. From here you can toggle Bluelight Shield on or off, and you can choose from four different modes to
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    Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you're traveling • How to get the most out of your battery
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    48 - Securing your computer SECURING YOUR COMPUTER Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks - a security notch and passwords. Using a computer security lock The
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    security. Important Do not forget your Supervisor Password! If you forget your password, please get in touch with your dealer or an authorized service center. Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is
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    's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press F2 while the computer logo is being displayed. Boot sequence To set the
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    Power management - 51 POWER MANAGEMENT This computer has a built-in power management , your computer will take longer to start from Sleep. Your computer will also not start if it receives an instruction to start over a network (Wake on LAN). 1. Press the Windows key or select the Windows Start button
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    52 - Power management 4. Select Change settings that are currently unavailable. 5. Scroll down and disable Turn on fast startup. 6. Select Save changes.
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    you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned
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    54 - Battery pack 6. Reconnect the AC adapter and fully charge the battery again. Follow these steps again until the battery has been charged and discharged three times. Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose
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    Battery pack - 55 • Store your PC in a cool, dry place. The recommended temperature is 10° C (50° F) to 30° C (86° F). Higher temperatures cause the battery to self-discharge faster. • Excessive recharging decreases the battery life. • Look after your AC adapter and battery. Checking the battery
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    56 - Traveling with your computer TRAVELING WITH YOUR COMPUTER This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1. Save any open files. 2.
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    Traveling with your computer - 57 Press the Windows key, click Power then select Shut Down Or: You can put the computer in Sleep mode by pressing the Sleep hotkey or by closing the display. When you are ready to use the computer again, open the display and, if necessary, press and release the power
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    with you Unless you have some items at home, take the following items with you: • AC adapter and power cord. • The printed Setup Guide. Special considerations Follow these guidelines to protect your computer while traveling to and from work: • Minimize the effects of temperature changes by keeping
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    your computer when carrying it into the gate area. What to take with you Take the following items with you: • AC adapter • Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home, follow these guidelines to
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    What to bring with you Bring the following items with you: • AC adapter. • Power cords that are appropriate for your destination(s). • Additional printer driver files if you plan to use another printer. • Proof of purchase, in case you need to show it to customs officials. • International Travelers
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    Traveling with your computer - 61 kits sold for appliances to power the computer. • If you are using the modem, check if the modem and connector are compatible with the telecommunications system of the country you are traveling in.
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    Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer
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    USB). USB 2.0 ports on Predator computers have a black tongue in the port, while USB 3.0 ports have a blue tongue. For best performance, USB 3.0 devices should always be plugged into USB 3.0 ports. Consult your device's documentation to see which standard it supports. You can also charge devices
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    port is reversable; connectors may be inserted with either side up. Note On Predator computers USB Type-C ports support up to USB 3.1 (SuperSpeed USB, 10 Gbps). Other USB devices with a USB Type-C connector are supported, but transfer speed may be reduced and certain functions will be disabled (such
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    to a single Thunderbolt 3 port. If an adapter is used, DisplayPort or compatible devices, including HDMI, DVI or VGA, can be used. Note Thunderbolt 3 ports support transfer speeds up to 40 Gbps, and USB devices with a Type-C connector at lower speeds (typically up to 5 Gbps). Other USB or older
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    66 - Thunderbolt 3 port Important When removing a USB storage device, you should right-click on the USB icon in the Windows task bar and select "Eject " to tell the operating system to stop using the device before removing it. Failure to do this may result in data loss or damage to your
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    on the computer. 3. Connect the monitor power cable and plug it into a properly grounded wall outlet. 4. Follow any setup instructions in the monitor's user's guide. 5. Turn on power to the monitor, then the computer. 6. The correct resolution and refresh rate should be detected automatically. If
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    68 - HDMI HDMI HDMI (High-Definition Multimedia Interface) is a highquality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video
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    Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 10 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information
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    70 - Frequently asked questions FREQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Check if power is being supplied to
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    . The keyboard does not respond. Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The printer does not work. • Make sure that the printer is connected to a power outlet and
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    Predator logo during boot up. For more information, see Restoring your computer on page 25. Requesting service ITW program. A list of available, authorized service centers is in this handy booklet. Read this travel, to receive the benefits from our support centers. Attach your proof-of-purchase to
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    you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by
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    74 - Frequently asked questions Frequently ask Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Press the Windows key or select the Windows Start button
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    Frequently asked questions - 75 Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, press the Windows key or select the
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    76 - Frequently asked questions Can I make tiles bigger or smaller? Yes, you can. Right-click on a tile and select Resize. Select a size from the menu that appears. Can I change the screen resolution? Yes, you can. Move your cursor to the lower left-hand corner of the screen and type 'Resolution' in
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    Frequently asked questions - 77 9. Select On or Off to activate or deactivate the alarm. Hour Minutes Save Delete Note The alarm will only sound if your computer is awake at the set time. Where are my apps? Move your cursor to the lower left-hand corner of the screen and click search box, start
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    the Windows key or select the Windows Start button > Settings > Accounts > Sign in with a Microsoft account instead, and follow the onscreen instructions. How do I check for Windows updates? Press the Windows key or select the Windows Start button > Settings > Update & Security > Windows Update
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    Frequently asked questions - 79 Where can I get more information? For more information please visit the following pages: • Windows 10 information: go.acer.com/windows-tutorial • Support FAQs: support.acer.com
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    to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom
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    . Keyboard interface error Contact your dealer or an authorized service center. Memory size mismatch Press F2 (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. If you still encounter problems after going through the corrective measures, please contact your
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    possible, certainly before you connect to the internet. Choose an Internet Service Provider Using the internet has become a natural part of daily computing to check reviews and consumer reports. The ISP you select will provide instructions on how to connect to the internet (you may need additional
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    of these modems include an 'router' that provides network and Wi-Fi access. Cable A cable connection provides fast and always-on internet service via a cable television line. This service is generally available in large cities. You can use your telephone and watch cable TV at the same time you are
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    a SIM card slot, you require a compatible SIM card and a contract with a cellular provider. Before using the cellular features, check with your service provider to see if any additional charges will be incurred, especially roaming charges. Network connections A LAN (Local Area Network) is a group of
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    Provider) you have chosen normally supplies a modem/router with the subscription to their services. Read carefully the documentation supplied with your Access point/router for detailed setup instructions. Network cable (RJ45) A network cable (also called RJ45 cable) is used to connect the host
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    why not visit our website, www.acer.com. Acer is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information
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    looks strange, don't click on anything and delete it immediately. Instead manually launch a browser and type in your bank's website address and log-in your phone A tech support scam is a form of online fraud where people call you on the phone saying they're Technical Support from a trusted company
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    88 - Internet and online security personal information like social security or credit card numbers to someone that you don't know over the phone. Common threats cybercriminals use Now you know a few very common ways cybercriminals try to sneak onto your device or trick you into providing private
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    become compromised! What to do if you're infected: If you're infected you probably don't realize it as bots are notoriously quiet. Your Internet Service Provider might send you a notification alerting you that they found a threat on your network and that you need to remove the bot. If you have
  • Acer Predator PH517-51 | User Manual - Page 90
    credentials and passwords. Use a virtual private network (VPN) to ensure your privacy and anonymity are protected when you use public Wi-Fi. VPN services can encrypt all the data that you send and receive while using a public Wi-Fi hotspot, securing your information from hackers and other users of
  • Acer Predator PH517-51 | User Manual - Page 91
    Internet and online security - 91 programs do not work correctly, your computer may be infected by malicious software. However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run
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User’s Manual
PREDATOR
HELIOS 500