Acer TravelMate 2310 TravelMate 2310 Service Guide
Acer TravelMate 2310 Manual
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- Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 1
333 SDRAM standard, upgradeable to 1 GB with dual so DIMM modules 512 KB flash ROM BIOS for models employing Intel® Celeron® M processor; 2 MB flash ROM BIOS for models employing Intel® Pentium® processor Data storage T 40/60/80 GB ATA/100 hard disk T DVD-Dual or Combo drive Display and graphics - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 2
buttons: wireless LED-button and Bluetooth® LED-button I/O interface T Three USB 2.0 ports T Ethernet (RJ-45) port T Modem (RJ-11) port T External display (VGA) port T Microphone/line-in jack T Headphones/speaker/line-out port T Type II PC Card slot T DC-in jack for AC adaptor 2 TravelMate 2310 - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 3
SiS 963L MII PHY MINI-PCI Wireless LAN +3.3V Page:17 AC97 USB 2.0 C C BATTERY CHARGER Page:8,9,10 Page:26 USB USB PORT 3VSUS 5VSUS Page:17 Page:17 D MIC IN SPEAKER LINE OUT RJ11 Touchpad Keyboard FLASH FAN USB1,2,3 USB4 D +5V +3.3V +5V PROJECT :AS3500/TM2310(ZL6) Acer - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 4
LVDS Encoder MINI PCI CPU Socket USB Connector EC PC97551 DDR SO-DIMM Socket1 DDR SO-DIMM Socket2 14 CRT Connector 16 ODD Connector 18 RJ45 & RJ11 Connector 20 Northbridge M760GX 22 USB Connector 24 BIOS ROM 26 RTC Battery 28 LAN PHY RTL8201CP 30 Southbridge 963L TravelMate 2310 - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 5
31 PCMCIA Connector 33 USB Connector 35 Microphone Jack 37 WLAN Button 39 Battery LED 41 Audio Codec ALC203 Bottom View 32 HDD Connector 34 LineOut Jack 36 LineIn Jack 38 Bluetooth button 40 Power LED 42 FAN Connector [02] [03] [01] [05] [06] [07] [08] 1 Lid Switch 3 - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 6
5 Keyboard Connector 7 Touchpad Board Connector 9 Clock Generator 11 MDC Connector 6 Bluetooth Module Connector 8 Internal Microphone Connector 10 PCMCIA Connector 12 Internal Speaker Connector 6 TravelMate 2310 - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 7
# 1 2 3 4 5 6 7 8 9 Item Display screen Microphone Keyboard Palmrest Click buttons (Left, center and right) Touchpad Status indicators Launch keys Power . Internal microphone for sound recording. For entering data into you computer. Comfortable support area for your hands when you use the computer - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 8
CD player, stereo walkman). Accepts inputs from external microphones. Speaker/Line-Out/Headphone jack Connects to audio line-out devices (e.g., speakers, headphones). USB 2.0 port Connects to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, UsB camera). Left view 8 TravelMate 2310 - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 9
3 4 Right view Item/ Port Optical drive LED indicator Emergency eject hole Optical drive eject button Description Internal optical drive; accepts CDs or DVDs depending on the optical drive type. Lights up when the optical drive is active. Ejects the optical drive tray when the computer is turned - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 10
the computer's hard disc (secured by a screw). Unlatches the battery to remove the battery pack. Houses the computer's battery pack. Locks the battery in place. Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan. House the computer's main memory. 10 TravelMate 2310 - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 11
Power Indicates when the hard disk or optical drive is active. Lights when the computer is on. Battery Lights when the battery is being charged. Bluetooth Indicates the status of Bluetooth communication. Wireless LAN Indicates the status of Bluetooth communication. NOTE: 1. Charging: the - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 12
F4 "Acer eManager" on page n Description Launch key P Default application User-programmable Acer eManager (user-programmable) eManager" on page 23 Web browser Mail "Acer Internet browser (user-programmable) Email application (user-programmable) "Acer eManager" on page 23 12 TravelMate 2310 - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 13
mode when you need to do a lot of numeric data entry. A better solution would be to connect an control keys. Hold while using cursorcontrol keys. Hold while typing letters on embedded Type the letters in a normal manner. keypad. Windows keys The keyboard has two keys that perform Windows - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 14
(Activates the next Taskbar button) + (Opens the My Computer window) + (Opens Help and Support) + (Opens the Find: All Files dialog box) + (Opens the Run dialog box) + (Minimizes all windows) + +< M> (Undoes the minimize all windows) This key has the same effect as - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 15
up Increases the screen brightness. Brightness down Decreases the screen brightness. Special keys You can locate the Euro symbol at the upper-center (for European keyboard) and/or bottom-right (Chinese keyboard) of your keyboard. To type: Chapter 1 15 - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 16
of the keyboard (for Chinese keyboard), or hold and then press the key at the upper-center of the keyboard.symbol at the upper-center of the keyboard (for European keyboard, you can use both method). NOTE: This function varies according to the language settings. 16 TravelMate 2310 - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 17
This button mimics your cursor pressing on the right scroll bar of Windows applications. Function Execute Select Drag Access context menu Scroll Left button move up/down/left/ right. NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 18
Boot Block, PXE 2.0, Mobile PC2001, Hard Disk Password, INT 13h Extensions, PCI Bus Power Management interface Specification, EI Torito-Bootable CDROM Format Specification V1.0, Simple Boot Flag 1.0 Second Level Cache Item Cache controller Cache size 1st level cache control 2nd level cache control - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 19
Memory Item Memory controller Onboard memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory Fax modem data baud rate (bps) Data modem data baud rate (bps) Supports modem - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 20
Specification Floppy Disk Drive Interface Item Vendor & model name Floppy Disk Specifications Media recognition Sectors/track Tracks Data transfer rate (Kbit/s) Rotational speed (RPM) Read/write heads Encoding method Power Requirement Input Voltage (V) . Hard Disk Drive Interface Specification - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 21
Hard Disk Drive Interface Item Voltage tolerance 5 +/- 5% 5 +/- 5% 5 +/- 5% Combo Drive Interface Item Vendor & model name General Specification Interface Disc Diameter Loading Type Drive Mounting Read/Write Mounting Orientation Buffer Under Run Power consumption Interface Media compatibility - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 22
, DVD+R, DVD+RW Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release 5 V +/- 5 % (Operating) Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo 22 Realtek ALC203 Built-in Stereo Specification TravelMate 2310 - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 23
(Hz) in 256, 65K or 16.7M colors. NOTE: 16:9 aspect ratio monitors are supported on 1920x1080 and 848x480 on Windows(R)XP, Windows(R) 2000 and Windows(R)ME. The complete list of resolutions depends on the driver version and operating system. NOTE: resolutions are limited by the performance of the - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 24
Supports 32 bit CardBus Specification Two on the right side; one on the front side Enable/Disable by BIOS Setup TI PCI1410A Type II (No Tpye III) One type II Right side NO Yes (IRQ17) Specification Keyboard Item Keyboard controller Keyboard vendor Total number of keypads Windows TravelMate 2310 - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 25
Support Color Viewing Angle (degree) Horizontal: Right/Left Vertial: Upper/Lower Temperature Range( ° C) Operating Storage (shipping) Specification Haze 0 (Glare), Hardness 3H Hard -pmax (20 MHz bandwidth) 0(min) 3.16A(max) 19V +/-1.0V for CV mode 3.6 +/- 0.3A 3 sec (@ 115Vac) 5ms (@ - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 26
24V 3.9A max can be (at contact discharge) 3000Vac 0.25 mA max. (@ 254Vac, 60Hz) Safety Requirements: Keyboard, built-in touchpad, and an external PS/2 pointing device are idle for a specified period. Hard Disk Standby Mode Hard disk The display shuts off T Hard disk drive is in standby mode. - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 27
Dimensions Weight I/O Ports Drive Bays Material Indicators Switch for 15.4" WXGA LCD model Three USB 2.0 ports Ethernet (RJ-45) port keyboard hot key: Caps Lock, Scroll Lock, NUmber lock LED indicator for function indicator: System power-on, HDD/ODD, Wireless on/off, Arcade LED mode, DC-in, Battery - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 28
: ATAPI Device : System BIOS Ver: VGA BIOS Ver KBC Ver Serial Number Asset Tag Number Produce Name Manufacturer Name: UUID: TOSHIBA MK4025GAS 15UR5196 QSI CD-RW/DVD-ROM SBW242C 3A05 SiS 2.24.2a 1A19 xxxxxxxxxxxxxxxxxxxxxx N/A TravelMate 2310 Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 1.30GHz 22 Byte - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 29
Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use the shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 30
BIOS Ver: VGA BIOS Ver KBC Ver Serial Number Asset Tag Number Produce Name Manufacturer Name: UUID: TOSHIBA MK4025GAS 15UR5196 QSI CD-RW/DVD-ROM SBW242C 3A05 SiS 2.24.2a 1A19 xxxxxxxxxxxxxxxxxxxxxx N/A TravelMate 2310 Acer IDE master. The hard disk drive or optical drive model name is automatically - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 31
PC AT system parameters. PhoenixBIOS Setup Utility Info. Main Security Boot Exit System Time: System Date: System Memory: Extended Memory: Video Memory Quiet Boot: Power on display: Network boot F12 Boot Menu D2D Recovery Item Specific Help [15:56:48] [04/01/2005] , , or - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 32
, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults. Option: Enabled or Disabled NOTE: The sub-items under each device will not be shown if the device control is set to - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 33
Clear Clear Clear 15760539 [Enter] [Enter] [Enter] [Disabled] Item Specific Help Supervisor Password controls accesses of the whole setup utility. It can be used to boot up when Password on boot is enabled. F1 Help Esc Exit ↑ ↓ Select Item ← → Select Menu F5/F6 Change Values Enter Select 4 Sub - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 34
Harddisk Security Password on Boot Description Shows the setting password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user can you forget your password, you may have to return your notebook computer to your dealer to reset it. Setting a Password - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 35
sets the User Password parameter to "Set". 4. If desired, you can opt to enable the Password on boot parameter. 5. When you are done, press u to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 36
If the verification is OK, the screen will display as following. The password setting is complete after the user presses u. If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 37
. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. PhoenixBIOS Setup Utility Info. Main Security Boot Exit Network Boot +Hard Drive CD-ROM/DVD Drive Floppy Devices Item Specific Help + and - indicate device categories. Use - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 38
Boot Exit Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes to CMOS. F1 Help your changes to CMOS. Exit utility without saving setup data to CMOS. Load default values for all SETUP item. Load - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 39
T Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 40
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 41
off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system . NOTE: Aspire 9100 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may need to tear the tape or mylar before you disconnect different - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 42
and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Start Battery *2 HDD Cover HDD Module *2 RAM/Wireless Cover Wireless LAN - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 43
LCD Module 4 screw pads M*4 LCD Bezel Antenna set *6 hinges *2 brackets LCD Cover LCD Assembly *4 LCD Inverter LCD LCD Cable LCD Brackets Screw List Item Description A SCREW F040 9 5.0X5.0 9.5X(IO) R00 B SCREW M2.0X0.4P+3FP ZK(NL) C SCREW M2.5 K 5/2 X0.85 4 ZK(NL) D SCREW M2.5X0. - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 44
Removing the Battery Pack 1. Unlock the battery lock. 2. Slide the battery latch as shown. 3. Then remove the battery pack. Chapter 3 50 - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 45
fastening the HDD module to the notebook. 4. Then detach the HDD module from the notebook. Removing the Memory and the Wireless LAN Card 1. Remove the two screws that secure the RAM/Wireless cover. 2. Remove the RAM/Wireless cover. 3. Pop up the memory then remove it. 4. Disconnect the auxiliary - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 46
. Removing the Thermal Module and CPU 1. Remove the three screws holding the thermal door 2. Detach the thermal door. 3. Disconnect the fan cable from the main board. 4. Remove the three screws fastening the thermal module. 5. Disconnect the fan cable. NOTE: When you remove the screws fastening the - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 47
keyboard. 4. Turn over the keyboard as shown. 5. Disconnect the keyboard cable from the main board then remove the keyboard. 6. Remove the screw that fastens the ODD module. 7. Turn over the notebook screws holding the keyboard cover. 2. Open the LCD module as the picture shown then detach the - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 48
3. Remove the two screws that secure the keyboard as shown. 4. Turn over the keyboard as shown and disconnect the keyboard cable then remove the keyboard. 5. Pull out the antenna set with a tweezers then take out the antenna set from the main unit. . 6. Disconnect the LCD coaxial cable. 7. Remove - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 49
1. Remove the two screws holding the switch board. 2. Remove the switch board. 3. Disconnect the touchpad FFC from the main board. 4. Disconnect the bluetooth cable. 5. Remove the five screws that secure the upper case. 6. Remove the 17 screws on the bottom as shown. 7. Detach the upper case - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 50
bracket from the upper case assembly. 10. Remove the touchpad from the upper case. 11. Remove the two screws that secure the bluetooth module. 12. Disconnect the bluetooth module then remove it. Disassembling the Lower Case Assembly 1. Disconnect the MDC cable from the modem board. Chapter 3 56 - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 51
2. Detach the MDC cable from the main board. 3. Remove the two screws holding the modem board then disconnect the modem board from the main board. 4. Disconnect the speaker cable from the main board. 5. Remove the screw that secure the main board. 6. Remove the two screw nuts as shown. 7. The you - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 52
IMPORTANT:When assembling/disassembling the main board, whenever there is a mylar on the main board (see the highlighted with red below; the mylar is sami-transparent, film-like stuff ), it should be transferred "if necessary" to the replacement main board. Because the main board mylar should be - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 53
Disassembling the LCD Module 1. Remove the four screw caps as shown. 2. Remove the four screws holding the LCD bezel. 3. Then detach the LCD bezel from the LCD module. 4. Disconnect the inverter board then remove it. 5. Remove the three screws holding the right hinge. 6. Then remove the three - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 54
13. Remove the left bracket as the picture shows. 14. Tear off the tape fastening the LCD cable. 15. Tear off the the LCD cable fastening the LCD cable, then remove it.. Chapter 3 60 - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 55
the HDD bracket on one side. 2. Remove another two screws holding the HDD bracket on the other side. 3. Then take the hard disc drive out from the HDD bracket. Disassembling the Optical Drive Module 1. Remove the four screws as the picture shows. 2. Remove the two screws that secure the optical disc - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 56
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 57
Follow the instructions in the message window. If an error occurs, reconnect the connector on the System board. If the error still remains: 1. Reconnect the external diskette drive/CD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board. Keyboard or Auxiliary - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 58
the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 59
voltage is within the range, do the following: T Replace the System board. T If the problem is not corrected, see "Undetermined Problems" on page 83. T If the voltage is not correct, go to the next step. the operational charge does not work, see "Check the Battery Pack" on page 70. 69 Chapter 4 - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 60
the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 61
replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 83. The following lists the error messages that the BIOS displays on the screen and the error symptoms - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 62
Fixed Disk Reconnect hard disk drive connector. "Load Default Settings" in BIOS Setup Utility. Hard disk drive System board Stuck Key see "Keyboard or Auxiliary Input Device Check" on page 67. Keyboard error see "Keyboard or Auxiliary Input Device Check" on page 67. Keyboard Controller Failed - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 63
System Configuration Data BIOS ROM System board I/O device IRQ conflict Run "Load Default Settings" in BIOS Setup Utility. RTC battery System board Operating system not found Enter Setup and see if fixed disk and drive A: are properly identified. Diskette drive Hard disk drive System board - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 64
board. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See "Power System Check" on page 68. Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep, power-on indicator turns on - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 65
registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 66
Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 67
drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 68
timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 69
adapter). See "Power System Check" on page 68. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). See "Power System Check" on page 68. Battery pack Power adapter Hard drive & battery connection board System board Power source - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 70
or emit no sound. Audio driver Speaker System board Speaker System board Action in Sequence Power Management-Related Symptoms Symptom / Error Action in Sequence The system will not enter hibernation Keyboard (if control is from the keyboard) Hard disk drive System board The system doesn - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 71
. External display does not work correctly. USB does not work correctly Print problems. Serial or parallel port device problems. Action in Sequence Enter BIOS Setup Utility to execute "Load Default Settings", then reboot system. Reconnect hard disk/CD-ROM/diskette drives. Press Fn+F5, LCD/CRT/Both - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 72
defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 73
Verify that all attached devices are supported by the computer. NOTE: Verify Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk drive T DIMM T CD-ROM/Diskette drive Module T PC Cards 4. Power-on the computer. 5. Determine if the problem has changed. 6. If the problem - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 74
][35][36][41][37] [38] [39][40] 13 (PJ1) 15 (CN14) 17 (U18) 19 (CN17) 21 (U21) 23 (CN19) Power Jack Battery Connector 302ELV LVDS Encoder MINI PCI CPU Socket USB Connector Chapter 5 14 (CN12) 16 (CN15) 18 (CN16) 20 (U20) 22 (CN18) 24 (U22) CRT Connector ODD Connector RJ45 & RJ11 Connector - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 75
PCMCIA Connector USB Connector Microphone Jack WLAN Button Battery LED Audio Codec ALC203 26 (BT1) 28 (U25) 30 (U26) 32 (CN23) 34 (CN26) 36 (CN27) 38 (SW3) 40 (LED1) 42 (CN13) RTC Battery LAN PHY RTL8201CP Southbridge 963L HDD Connector LineOut Jack LineIn Jack Bluetooth - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 76
[03] [01] [05] [06] [07] [08] [04] [09] [10] [11] [12] 1 (SW1) 3 (CN2) 5 (CN4) 7 (CN6) 9 (U12) 11 (CN9) Lid Switch LED Board Connector Keyboard Connector Touchpad Board Connector Clock Generator MDC Connector 2 (CN1) 4 (CN3) 6 (CN5) 8 (CN7) 10 (U13) 12 (CN11) Panel Connector Modem Connector - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 77
87 Chapter 5 - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 78
the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 2310. Refer to this chapter whenever ordering for parts to repair made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 79
TravelMate 2310 Exploded Diagram TravelMate 2310 FRU List Adapter Battery NS ADAPTER 65W 3 PIN DELTA SADP- AP.06501.005 65KB BF 19V NS ADAPTER 65W 3 PIN LITE-ON PA- AP.06503.006 1650-02 Q2 19V NS ADAPTER 65W 3 PIN HIPRO HP- OK066B13QT AP.06506.001 89 Chapter 6 - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 80
TravelMate 2310 FRU List Board NS BATTERY SANYO LI-ION 4S2P 4.4A BT.T5003.001 4UR18650F-2-QC140 BATTERY PANASONIC LI-ION 4S2P 4.4A CGR-B/8B5AE BT.T5005.001 BATTERY SANYO LI-ION 4S1P 2.2A 4UR18650F-2-QC141 BT.T5003.002 BATTERY SIMPPLO PACK LI-ION 4S1P 2.0A BT.00407.001 NS MODEM BOARD 56K( - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 81
TravelMate 2310 FRU List NS Case/Cover/Bracket Assembly 5 POWER CORD US (3 PIN) UPPER CASE W/TP,CABLE, TP BRACKET, MIC, BLUETOOTH CABLE 60.A51V7.001 11 LOWER CASE W/SPEAKER 60.A51V7.002 NS I/O BEZEL 42.T51V7.001 13 DIMM/WIRELESS COVER 42.A51V7.001 12 HEATSINK COVER W/O DOCKING 42 - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 82
TravelMate 2310 FRU List 15 HDD COVER 42.T63V7.004 NS 3 IN 1 DUMMY COVER 14 HDD BRACKET 42.T51V7.003 33.T50V7.001 Communication Module NS WIRELESS LAN ANTENNA 50.T50V7.003 CPU/Processor Optical Disk Drive Module NS AMD MOBILE SEMPRON 2800+ 25WD AMD MOBILE SEMPRON 3000+ 25WD AMD - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 83
TravelMate 2310 FRU List NS DVD/CDRW COMBO DRIVE 24X QSI KO.02407.014 SBW-242C NS OPTICAL DEVICE HOLDER-FIX 42.T51V7.003 NS DVD/CDRW BEZEL FOR G BASE 42.T51V7.004 HDD/Hard Disk Drive DVD/CDRW COMBO MODULE KME UIDA-760 DVD/CDRW COMBO DRIVE 24X KME UIDA-760 OPTICAL DEVICE HOLDER-FIX DVD/ - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 84
TravelMate 2310 FRU List Keyboard SEAGATE N2 (50) 60GB 4200RPM, ST960821A HGST MORAGA 80GB 4200RPM, IC25N080ATMR04-0 08K635 SEAGATE N2 (50) 80GB 4200RPM, ST9808210A KH.06001.002 KH.08007.007 KH.08001.012 NS AS1680/AS1410 KEYBOARD DARFON US International KB.A2707.001 Chapter 6 AS1680/AS1410 - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 85
TravelMate 2310 FRU List LCD Module AS1680/AS1410 KEYBOARD DARFON Japanese AS1680/AS1410 KEYBOARD DARFON Greek AS1680/AS1410 KEYBOARD DARFON Hebrew AS1680/AS1410 KEYBOARD DARFON Russian NS 6M.A51V7.011 KB.A2707.022 KB.A2707.023 KB.A2707.024 KB.A2707.025 6M.A51V7.011 NS LCD 15 IN. - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 86
TravelMate 2310 FRU List NS LCD PANEL W/LOGO ANTENNA 14/ 60.A27V7.002 15 IN. NS LCD BEZEL W/RUBBER PAD 15 IN. 60.T50V7.004 Chapter 6 LCD - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 87
TravelMate 2310 FRU List 2 3 4 1 97 LCD BRACKET W/HINGE 15.4 IN. - L LCD BRACKET W/HINGE 15.4 IN. - R LCD PANEL W/LOGO ANTENNA 14/ 15 IN. LCD BEZEL W/RUBBER PAD 15.4 - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 88
TravelMate 2310 FRU List Main Board LCD CABLE - 15 IN. XGA LCD BRACKET W/HINGE 15 IN. - L LCD BRACKET W/HINGE 15 IN. - R LCD PANEL W/LOGO W/O ANTENNA 14/15 - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 89
TravelMate 2310 FRU List NS MAINBOARD SIS M760 W/PCMCIA LB.A5106.001 SLOT W/O CPU MEMORY Memory Speaker NS MEMORY DDR333 256MB INFINEON KN.25602.012 HYS64D32020HDL-6-C (.11u) MEMORY DDR333 256MB NANYA NT256D64SH8C0GM-6K KN.25603.019 MEMORY DDR333 256MB SAMSUNG M470L3224FT0-CB3 KN.2560B. - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 90
TravelMate 2310 FRU List Screw NS SCREW M2.0X3.0-I-NI-NYLOK NS SCREW I2.5*3M-BNIH(M2.5L3) NS SCREW M2.5*4L-BZN-NYLOK NS SCREW M2. - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 91
Configuration Appendix A TravelMate 2310 Series Model Number TM2311LC C360 C360 C360 C360 PM715A PM715A LCD 15XGA 15XGA 15XGA Memory 256MBx1 256MBx1 256MBx1 HDD (GB) 40GB 40GB 40GB ODD NDU8X NCB24X NCB24X UMA UMA UMA 15XGA 256MBx1 40GB NCB24X UMA Wireless LAN N N N 11b/g 11b/g 11b/g 11b/g - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 92
under Windows® XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the TravelMate 2310 series Compatibility Test Report released by the Acer Mobile - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 93
Microsoft Windows XP Environment Test Processor Item Memory LCD LCD Hard Disk Drive Specifications Aspire 3000: MOBILE SEMPRON 2800+ NB LCD QDI QD15TL02-04 GLARE TYPE LEAD-FREE 15.4" WXGA NB LCD N154I1-L07GLARE TYPE 15" XGA NB LCD AUO B150XG01V2.XXXXX (Driver IC:MEC/TOS 15" XGA NB LCD SAMSUNG - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 94
Cisco Aironet 350 series Wireless Lan Card NeWeb Wireless Lan Card 802.11b 3Com Megahertz 56K Modem PC Card Xircom Credit Card Modem 56 IBM 56K Double Jack Modem US Robotics Megahertz 128K ISDN Card 405R17T7117M IBM OBI International ISDN PC Card Acer 211c 21" Viewsonic PF790 19" Acer FP751 17" TFT - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 95
I/O - USB (Printer/Scanner) I/O - USB (Speaker/Joystick)) I/O - USB Camera I/O - USB Storage Drive I/O-USB Flash Drive I/O - USB Hub I/O - Access Point (802.11b) Specifications HP LaserJet 6MP use IR HP LaserJet 2200 use IR Chicony USB Keyboard KU-8933 Microsoft Natural Keyboard Pro Acer Aspire USB - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 96
USB 2.0 PCMCIA - 1394 PCMCIA-SCSI PCMCIA - Bluetooth Specifications Intel Dual Pro/Wireless 5000 Intel Pro/Wireless 5000 IBM Microdrive 340MB IBM Microdrive 1G Iomega Click! 40MB Sony Memory USB 2.0 2Port CardBus Host Controller Adaptec USB2CONNECT Buffalo 1394 Interface Cardbus IFC-ILCB/DV I-O Data - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 97
109 Appendix B - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 98
and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: T Service guides for all models T User's manuals T Training materials T Bios updates T Software utilities - Acer TravelMate 2310 | TravelMate 2310 Service Guide - Page 99
111 Appendix C