Acer Veriton M4610G Acer Veriton M4610, M4610G, M4618G Desktop Service Guide
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- Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 1
Acer Veriton M4610/M4610G/M4618G Service Guide PRINTED IN TAIWAN - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 2
Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates ii - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 3
, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. iii - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 4
of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium Dual-Core, Celeron Dual-Core, Core 2 Duo, Core 2 Quad, Celeron - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 5
. WARNING CAUTION IMPORTANT Alerts you to any physical risk or system damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. v - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 6
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 7
7 Rear Panel 8 Hardware Specifications and Configurations 9 Power Management Function(ACPI support function) 12 System Utilities 13 29 Removing the Processor 31 Removing the VGA Card 33 Removing the Memory Modules 34 Removing the Hard Disk Drive 35 Removing the Optical Drive - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 8
82 Beep Codes 83 Checkpoints 84 BIOS Recovery 87 Jumper and Connector Information 88 M/B Placement 88 Jumper Setting 90 Setting Jumper 90 FRU (Field Replaceable Unit) List 98 Veriton M4610/M4610G/M4618G Exploded Diagram 99 Veriton M4610/M4610G/M4618G FRU List 100 viii - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 9
process processor core. • 32nm, Hi-K+metal gate process, Intel HD Graphics & Integrated Memory Controller. • Support 95W CPU. Chipset • PCH: Intel Q65 • Design Criteria: • Should meet Intel Cougar Point platform design guide. • Super I/O: • Should support Intel PECI 3.0. • Should support SST signal - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 10
Dual channel support • Support Intel Flex Memory Mode • Capacity support: • 1GB/2GB/4GB DDR3 1.5V 1333/1066 Un-buffered Non-ECC DIMM support • 1 GB to 16GB Max memory support(using 4Gb tech) • DDR3 1.5V 1066/1333 • Design Criteria: • Should meet Intel Sandy Bridge Family design guide • Support 1.5V - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 11
Windows Logo Program Device Requirements: Audio-0002. • 1 front panel audio header (2*5). • 1 internal speaker header (2*4). • S/N ration: 90dB at rear output jack. • 1 front panel audio header (2*5). • Follow Acer Audio spec v4.1 & audio C/R should support Acer Internal speaker spec. • BIOS - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 12
to define, others should be SATAII. ) • Four 2*5 pin Intel FPIO specification USB pin connectors (follow Intel FPIO standard Specification) • One 2*5 pin Intel FPIO spec. Microphone In/ Headphone Out pin connectors • One 4 pin CPU Fan connector • One 3 pin(co-lay 4pin) System Fan connector with - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 13
for on board connecter • Header Naming should follow MB Header Naming System BIOS • Kernel: AMI Aptio Kernel with Acer skin/copyright. • Type: • Use SPI Flash • Size: 64M Power supply • 300W/ 500W in stable mode (Acer/GTW Assign System Power Unit). • Design for Intel Piketon chipset compatible - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 14
Block Diagram 6 Chapter 1 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 15
is a virtual tour of the system's interior and exterior components. Front Panel 8 1 7 2 3 4 6 5 No. Component 1 USB 2.0 ports 2 Acer logo 3 Optical drive 4 LAN activity indicator 5 Power button 6 HDD activity indicator 7 Headphone/Speaker-out/line-out jack 8 Microphone-in jack - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 16
Serial port 4 DVI-D port 5 Display port 6 USB 2.0 ports 7 Line-out jack 8 Microphone jack 9 Expansion slot(graphics card ect.) 10 line-in jack 11 Lock Handle 12 RJ45 LAN port 13 Parallel port 14 Serial port 15 D-Sub VGA port 16 System Fan 17 PS2 mouse connector 18 Fan - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 17
MHz Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programer AMI Kernel with Acer skin BIOS version P01-A0 BIOS ROM type SPI Flash BIOS ROM size 8Mb Support protocol SMBIOS(DMI)2.4/DMI2.0 Device Boot - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 18
~4GB Maximum System Memory Supported 1G~16GB System Memory Item Specification Memory slot number 4 slot Support Memory size per socket 1GB/2GB/4GB Support memory type DDRIII Support memory interface DDR III 1333/1066 MHz Support memory voltage 1.5V Support memory module package 240 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 19
USB Port Item Universal HCI USB Class USB Connectors Quantity Specification USB 2.0/1.1 Support legacy keyboard for legacy mode Ports Quantity: 14 • 6 15% to 80% RH Non-operating 10% to 90% RH Vibration Operating (unpacked) 5 ~ 500 Hz: 2.20g RMS random, 10 minutes per axis in all 3 axes. - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 20
method:device activated (keyboard for DOS, keyboard &mouse for Windows. • Resume recovery time 3-5sec Global Standby Mode • Global power management timer(2- • ACPI specification 1.0b • S0,S1,S2 and S5 sleep state support. • On board device power management support. • On board device configuration - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 21
values in a battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM which allows configuration data to be be simply referred to as "BIOS", "Setup", or "Setup utility" in this guide. The screenshots used in this guide display default system values. These - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 22
Entering CMOS setup 1. Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. 2. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the server. The Setup Main menu will be - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 23
Time (hh:mm:ss) Description Version number of the BIOS setup utility. Date when the BIOS setup utility was built Type of CPU installed on the system. Core speed of the CPU installed on the system. Physical CPU count Total size of system memory installed on the system. Product name of the system - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 24
Advanced Parameter Miscellaneous Advanced Chipset Configuration Integrated Peripherals PC Health Status Description Press Enter to access the Miscellaneous submenu Press Enter to access the Advanced Chipset Configuration submenu Press Enter to access the Integrated - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 25
) generated by the system and voltage according to its temperature. Selects power on state for Num Lock. USB Beep Message Enables or disables BIOS to display error beeps or messages during USB device enumeration. Option Enabled Disabled Enabled Disabled On Off Enabled Disabled Chapter 2 17 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 26
Intel SpeedStep technology). This item allows users to enable or disable the Intel Turbo Boost. Enables or disables Advanced Encryption Standard New Instructions (AES-NI). When enabled, the processor disables code execution when a worm attempts to insert a code in the buffer preventing damage and - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 27
USB Support USB Storage Emulation Onboard Graphics Controller Onboard Audio Controller Onboard LAN Controller Onboard LAN Option controller. Enables or disables the onboard LAN controller. Enables or disables the load of embedded option ROM for onboard network controller. Use this item to enable - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 28
PC Health Status Parameter System Shutdown Temperature Description This item enables or disables you to set the shutdown temperature of the system. CPU Shutdown Temperature This item enables or disables you to set the shutdown temperature of the CPU. Smart Fan This item enables or disables the - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 29
system can automatically resume if there is an incoming call on the PCIE LAN card.You must use an ATX power supply in order to use this ATX power supply in order to use this feature. Enables or disables an onboard LAN controller to generate a wake event. Enables or disables to wake up the system - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 30
option and press to access the sub menu. You can use the sub menu to change the HDD password. This item is set to support TPM (Trusted Platform Module) funtion. Enabled Disabled This item displays the TPM status to be enabled/disabled. Enabled Disabled This item shows the information of - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 31
Priority Network Device Priority Quiet Boot Halt On Specifies the boot order from the available devices. EFI Hard Disk CD^DVD Removable Device LAN Press the Network Device Priority submenu and specify the boot device priority sequence from available network drives. When enabled, the BIOS splash - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 32
the Exit menu and press Enter. Select this option to quit the BIOS Setup Utility without making any permanent changes to the system configuration, and this option and press Enter to save all the changes and return to the BIOS Setup Utility. Use this item enables you to discard any changes that you - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 33
3 System Disassembly and Assembly This chapter contains step-by-step procedures on how to disassemble and assembly the desktop computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 34
Pre-disassembly Procedure Before proceeding with the disassembly procedure, perform the steps listed below: 1. Turn off the system and all the peripherals connected to it. 2. Unplug the power cord from the power outlets. 3. Unplug the power cord from the system. 4. Unplug all peripheral cables from - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 35
Removing the Side Panel 1. Remove the two screws located on the rear edge of the side panel. 2. The firstly use two fingers to Press the lock handle toward the arrowhead of the direction until the lock handle no moving,then use other hand to Lift the side panel away from the chassis and put it aside - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 36
Removing the Front Bezel 1. Remove the side panel. Refer to the previous section for instructions. 2. Release the front bezel from the chassis interior. 3. Pull the bezel away from the chassis. 28 Chapter 3 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 37
fan cable from the mainboard. 2. Use a long-nosed screwdriver to loosen the four screws on the heat sink, in the order as shown below. Note:CPU Fan has been highlighted with the yellow circle as above image shows.Please detach the - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 38
3. Lift the heat sink fan assembly away from the mainboard. 4. Remove the heat sink fan assembly then lay it down in an upright position-with the thermal patch facing upward. Do not let the thermal patch on the heat sink fan assembly touch the work surface. 5. Use an alcohol pad to wipe off the - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 39
Removing the Processor IMPORTANT:Before removing a processor from the mainboard, make sure to create a backup file of all important data. WARNING:The processor becomes very hot when the system is on. Allow it to cool off first before handling. 1. Release the load lever(1). 2. Lift the load lever and - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 40
3. Pull out the processor from the socket. IMPORTANT: If you are going to install a new processor, note the arrow on the corner to make sure the processor is properly oriented over the socket. 32 Chapter 3 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 41
2. Use one finger to Press the clip, and use another hand Gently pull the card to remove it from the mainboard. Note:Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal. Chapter 3 33 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 42
any DIMM from the memory board, make sure to create a backup file of all important data. 1. Press the holding clips on both sides of the DIMM slot outward to release the DIMM(1). 2. Gently pull the DIMM upward to pull it away from the M/B(2). Note:Circuit boards >10 cm² has been highlighted - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 43
Removing the Hard Disk Drive 1. Disconnect the data and power cables from the rear of the optical drive. 2. Disconnect the other end of the data cable from the mainboard. Chapter 3 35 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 44
3. Remove the HDD. a. Use two fingers to press the HDD bracket then lift the bracket up. 4. Take out the HDD module a. Use a hand to open out the HDD bracket until the hook of HDD bracket away from the HDD screw bore. then use other hand to take out the HDD module. 36 Chapter 3 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 45
Removing the Optical Drive 1. Disconnect the data and power cables from the rear of the optical drive. 2. Disconnect the other end of the data cable from the mainboard. 3. Slide two lock handle toward the left(1) until the lock hnadle no removing(2). Chapter 3 37 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 46
4. Push the rear of the optical drive. take out the slave ODD. 5. Use the same method to take out master ODD. 38 Chapter 3 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 47
Removing the Printer Port Cable and COM Port Cable 1. Remove the printer port cable. a. Disconnect the printer port cable from motherboard. b. Remove the two screws according to the following picture. c. Pull the printer port cable from the chassis. Chapter 3 39 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 48
2. Remove the COM port cable. a. Disconnect the COM port cable from motherboard. b. Remove the two screws as below. c. Pull the COM port cable form the chassis. 40 Chapter 3 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 49
Removing the Intrusion Alarm and OBR Cable Cable Assembly 1. Remove the intrusion alarm cable assembly. a. Disconnector the intrusion alarm cable from the motherboard. b. Removing the two screws. c. Pull the intrusion alarm assembly. Chapter 3 41 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 50
2. Remove the OBR cable assembly. a. Disconnoct the OBR cable from the motherboard. b. Release the retention tabs from the chassis interior. c. Pull the OBR cable assembly from the chassis. 42 Chapter 3 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 51
Removing the System FAN 1. Remove System FAN cable from M/B. 2. Release four screws according to the following picture. Chapter 3 43 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 52
3. Take off the system fan from chassis. Note:System fan has been highlighted with the yellow rectangle as above image shows.Please detach the system fan and follow local regulations for disposal. 44 Chapter 3 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 53
Removing Other Side Pannel 1. Remove the two screws located on the rear edge of the side panel. 2. Lift the side panel away from the server. Chapter 3 45 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 54
Removing the Power Supply 1. Release the HDD power cable from the clip. and release the HDD power cable in back of chassis. 2. Disconnect the 4-pin and 24-pin power supply cables from the mainboard. 46 Chapter 3 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 55
3. Remove the four screws that secures the power supply to the chassis. 4. Lift the power supply module out of the chassis. Chapter 3 47 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 56
Removing the Card Reader 1. Disconnector the card resder cable from the motherboard,then release the card reader and internal speaker cable from the clip. 2. Slide the lock handle as show below. 3. Pull the card reader away from the bracket. 48 Chapter 3 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 57
Removing the Internal Speaker 1. Disconnector the speaker cable from the motherboard. 2. Slide the lock handle as show below. 3. Pull the internal speaker away from bracket. Chapter 3 49 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 58
power switch/LED/Audio/ USB cable from the mainboard. 2. Remove the eight screws that secure the mainboard to the chassis. Note:Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal. 50 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 59
3. Lift the board from the chassis. 4. Punching in IO Shield then you can remove it. 5. Remove the RTC battery. Note:RTC battery has been highlighted with the yellow circle as above image shows.Please detach the RTC battery and follow local regulations for disposal. Chapter 3 51 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 60
Removing the Front I/O and USB Assembly 1. Release the cable from clip. 2. Release the five locking tabs from the chassis interior. 3. Lift the front I/O and USB cover from the chassis. 52 Chapter 3 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 61
4. Removing the screws from the chassis. 5. Lift the front I/O and USB assembly away from chassiss. Chapter 3 53 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 62
Removing the Power Switch and LED Cable Assembly 1. Release the locking tabs from the chassis interior. 2. Pull the power switch and LED cable assembly from the chassis. 54 Chapter 3 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 63
Assembly Requirements To assemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge • Flat-blade screwdriver • Philips screwdriver • Hex screwdriver • Plastic flat-blade screwdriver • Plastic tweezers NOTE: The screws for - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 64
Assembly Procedure Before proceeding with the assembly procedure, perform the steps listed below: 1. Turn off the system and all the peripherals connected to it. 2. Unplug the power cord from the power outlets. 3. Unplug the power cord from the system. 4. Unplug all peripheral cables from the system - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 65
Install the Processor 1. Release the load lever. 2. Lift the load lever and load plate to the fully open,then take out the CPU cover. 3. Put the CPU in the seat and close the load plate and load lever. NOTE: When you install the processor, note the arrow on the corner to make - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 66
the Memory 1. Open the holding clips on both sides of the DIMM slot outward. 2. Press down the memory. IMPORTANT:pls refer to below installing memory rule. DIMM1 DIMM2 DIMM3 DIMM4 A A B A A B A B A B A A A A B A A A B Remark:A and B show different size of memory, size - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 67
Install the Heat Sink Fan Assembly 1. Use a long-nosed screwdriver to fix the four screws on the heat sink, in the order as shown below. 2. Connect the fan cable to the mainboard. Chapter 3 59 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 68
Removing the both Side Panel 1. Remove the four screws located on the rear edge of the side panel. 2. Lift the side panel away from the server and put it aside for reinstallation later. 3. Use the same way to remove the another side panel. 60 Chapter 3 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 69
Install the I/O Shielding 1. Install I/O shielding into chassis. Chapter 3 61 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 70
1. Put M/B in the chassis aligning the M/B I/O connector with I/O shielding. 2. Fix1~ 8 pcs screws into the corresponding hole. NOTE: Make sure the I/O spring touching M/B after installing. 3. Connector the Power switch/Top USB/Card Reader/Front bezel USB/Audio cable to motherboard. 62 Chapter 3 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 71
4. Connect the ATX 24Pin Power cable and ATX 4Pin Power cable to main board. Chapter 3 63 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 72
Install the System FAN 1. Tie system fan cable. 2. Push the system fan to chassis. 64 Chapter 3 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 73
3. Fix the four screws. 4. Connect the system fan power cable to Main board. Chapter 3 65 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 74
Install the Optica Drive 1. Remove the front panel(Refer to "Removing the Front Bezel" on page 28). 2. Before install the optica drive, check the front panel frist whether there is the panel of ODD, if so, shall panel of ODD disassembly from the front panel. At the same time, check ODD location - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 75
5. Close the Lock handle. 6. Connect the power cables and data cable to the rear of the optical drive. 7. Connect the other end of the data cable to the mainboard. Chapter 3 67 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 76
Install the 3.5'' Card 1. Before install the 3.5''card, check the front panel frist whether there is the panel of 3.5''card, if so, shall panel of 3.5''card disassembly from the front panel. At the same time, check 3.5''card location whether there is the sheet metal, if so, remove the sheet metal. - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 77
b. Connect the card reader cable to main board. 4. Install the internal speaker. a. Push the internal speaker to chassis. b. Connect the internal speaker cable to main board. Chapter 3 69 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 78
5. Close the lock handle. IMPORTANT: Install the 3.5''Card rule. 70 Chapter 3 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 79
Install the the COM Port Cable and Printer Port Cable 1. Install the COM port cable. a. Push the COM port cable to chassis. b. Fix the two screws as shown below. c. Connect the COM port cable to main board. Chapter 3 71 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 80
2. Install the printer port cable. a. Push the printer port cable to the chassis, then fix the two screws according to the following picture. b. Connect the printer port cable to motherboard. 72 Chapter 3 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 81
Install the Hard Disk Drive 1. Take out HDD bracket from chassis, Hook of HDD bracket as shonw below. 2. Shall the HDD power cable through clip and chassis hole. and fix the power cable to clip. 3. Open out the HDD bracket, install the HDD. NOTE: The hook of HDD bracket must level at both sides - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 82
4. Install master HDD into slot 1. a. Use two fingers to press the HDD bracket , then Install Master HDD into slot 1. 5. Ues the same way to install the slave HDD into slot 2. 6. Shall the HDD data cable through the chassis hole. 74 Chapter 3 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 83
7. Connect the data cable and power cable to the rear of the hard disk drive. 8. Connect the HDD data cable to main board. Chapter 3 75 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 84
Install the Right Side Panel 1. Install the side Panel, then fix two Screws. 76 Chapter 3 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 85
Install the VGA Card 1. Remove the PCI fixer. 2. Remove the PCI slot . Chapter 3 77 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 86
3. Open the VGA card latch, then press down the VGA card. 4. Close the PCI fixer. 78 Chapter 3 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 87
Install the Front Bezel 1. Install the panel onto chassis and then check if it is Installed OK. Chapter 3 79 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 88
Install the Lift Side Panel 1. Connect the OBR cable and Intrusion cable to main board. 2. Install the side Panel, then fix two Screws. 80 Chapter 3 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 89
Chapter 4 System Troubleshooting This chapter provides instructions on how to troubleshoot system hardware problems. Hardware Diagnostic Procedure IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. NonAcerproducts, prototype cards, or modified options - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 90
stable surface. 6. Remove the system covers.For instructions on removing system covers, refer to "System Disassembly Acer-qualified and supported. 10. Replace the system covers. 11. Power on the system. 12. If the problem with the system is not evident, you can try viewing the POST messages and BIOS - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 91
error. VGA not installed or VGA error. Graphics card error/not installed, graphics card memory error or graphics card BIOS checksum error. BIOS damaged. BIOS is damaged, BIOS POST jumps to Boot Block to execute the default procedures. CMOS damaged. CMOS checksum error or CMOS battery loss occurs - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 92
to memory in right segments. Copies BIOS from ROM to RAM for faster access. Performs main BIOS checksum and updates recovery status accordingly. Both key sequence and OEM specific method is checked to determine if BIOSrecovery is forced. Main BIOS checksum is tested. If BIOS recovery is necessary - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 93
Description Restore CPUID value back into register. Give control to BIOS POST (ExecutePOSTKernel). See POST Code Checkpoints section of document for more information. System is waking from ACPI S3 state. OEM memory detection/configuration error. This range is reserved for chipset vendors & system - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 94
code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the update or the BIOS checksum is corrupt. The following table describes the type of checkpoints that may occur during the Bootblock recovery portion of the BIOS. NOTE: Checkpoints may differ - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 95
BIOS Recovery AMIBIOS supports a "recovery flash" mode, which can be used to flash update a BIOS from the boot block. This is used to update a BIOS image without the need to boot to an operating system. The following is the process that user should follow to flash BIOS ROM. 1. Put the AMIBoot.ROM to - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 96
Jumper and Connector Information M/B Placement Chapter 5 Chapter 5 88 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 97
10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 LABEL CPU Core i5, Core i3 and Pentium desktop processor series (Sandy Bridge) CPU cooling fan connector 240-Pin DDR3 SDRAM slots (Channel A: DIMM4, DIMM2 Channel B: DIMM3, DIMM1) * DIMM0 (Memory color) BIOS write button recovery jumper ME - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 98
Jumper Setting The section explains how to set jumper for correct configuration of the mainboard. Setting Jumper Use the motherboard jumpers to set system configuration options. Jumpers with more Than one pin are numbered. When setting the jumpers, ensure that the jumper caps are Placed - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 99
Description CLEAR CMOS 3-pin Disable ME Setting (default) 1-2: NORMAL 2-3: CLEAR Before clearing the CMOS, make sure to turn the system off. 1-2: NORMAL 2-3: ME disable 3-pin BIOS Flash protect 1-2: BIOS_WP 2-3: NORMAL CLR_CMOS 91 Chapter 5 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 100
line-out ports for easier access. Pin Signal Name 1 PORT-F_L 3 PORT-F_R 5 PORT-E_R 7 SenseB 9 PORT -E_L Pin Signal Name 2 AUGND 4 AUD_FP_DET 6 F_R_A 8 NC 10 F_L_A Chapter 5 92 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 101
support the Serial ATA 3Gb/s devices, simpler disk drivecabling and easier PC F_USB1~4: Front Panel USB 2.0 headers The motherboard has four USB 2.0 headers supporting four USB 2.0 ports. Addition-ally, some + 6 DATA1+ 7 GND 8 GND 9 NC 10 USB DET Function Front Panel USB Power Front Panel - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 102
5 GND Ground 6 DSR Data Set Ready 7 RTS Request to Send 8 CTS Clear to Send 9 RI Ring Indicator 10 Key No pin TPM: TPM module header Trusted Platform Module (TPM) is a published specification detailing amicrocontroller that can store secured information, and implementations of that - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 103
detection switch and needs to be enabled in BIOS. Pin1-2 Short Open Signal Name Chassis Name 2 GND 4 Key 6 GND 8 VCC OBR: Button recovery jumper Pin 1 2 Signal Name OBR GND PRINTER: Oboard parallel PD2 6 PD4 8 PD6 10 ACK 12 PE 14 ALF 16 INTT 18 Ground 20 Ground 22 Ground - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 104
Connecting Case Components CPU_FAN: CPU cooling FAN Power Connector Pin Signal Name 1 GND 2 +12V 3 Sense 4 CONTROL Function System Ground Power +12V Sensor CONTROL SYS_FAN: System Cooling FAN Power Connector Pin - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 105
3V 3 COM 4 +5V 5 COM 6 +5V 7 COM 8 PWR OK 9 +5VSB 10 +12V 11 +12V 12 +3.3V Pin Signal Name 13 +3.3V 14 -12V 15 COM 16 Reserved 13 NC Reserved Pin Signal 2 GLED0 4 GLED1 6 PWRSW 8 GND 10 KEY Function MSG LED MSG LED POWER SWITCh Ground NO PIN 12 VCC - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 106
Unit) list in global configuration of the Veriton M4610/Veriton M4610G/Veriton M4618G desktop computer. Refer to this chapter whenever ordering the , it will NOT be noted on the printed Service Guide. For Acer authorized service providers, your Acer office may have a different part number code from - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 107
Veriton M4610/M4610G/M4618G Exploded Diagram NOTE: This section will be updated when more information becomes available. ITEM 1 2 3 4 5 6 7 8 9 10 26 27 28 29 30 31 32 33 34 NAME MOTHERBOARD PCI-BRACKET FAN POWER SUPPLY USB-TOP LOGO-SUPPORT MAIN-BEZEL LEFT-WIRE-NETTING ODD-COVER FDD-COVER HDD-LENS - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 108
Veriton M4610/M4610G/M4618G FRU List Category MB Kit Description Part Number Exploded Diagram Item MB Kit EQ65MK Intel Q65 Intel 82579LM Acer Logo uATX W/O 1394 LF EPEAT/ES/EuP lot6 MB.VC407.001 18 Chassis Bezel Nameplate Dust filter CPU Cooler System Fan HM081 (Micro-Tower) HS.13100.054 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 109
Category Memory HDD 101 Description Part Number Core i5-2500 (3.3G 6M DDR3 1333) , D2 , 95W (QS) Core i5-2400 (3.1G 6M DD3 1333) , D2 , 95W (QS) Core i5-2300 (2.8G 6M DD3 1333) , D2 , 95W nonVpro (QS) KC.25001.CI5 KC.24001.CI5 KC.23001.CI5 Exploded Diagram Item M378B2873FHS-CH9 128*8 46nm - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 110
Category ODD VGA Chapter 6 Description Part Number "HDD SEAGATE 3.5"" 7200rpm 1500GB ST31500341AS(Brinks) SATA II 32MB LF F/ W:CC4H" "HDD SEAGATE 3.5"" 7200rpm 500GB Pharaoh BP SATA III " "HDD SEAGATE 3.5"" 7200rpm 1000GB Pharaoh BP SATA III " "HDD WD 3.5"" 7200rpm 160GB WD1600AAJS22L7A0 XL320S-3 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 111
.APC54.503 VG.APC54.524 VG.ECS54.501 Exploded Diagram Item NS 16-in-1 CR commercial 3.5" with USB 2.0 Realteck_5181, w/micro SD, w/ M2 CR.10400.097 10 16-in-1 CR RI730 UT330-LK, 510mm USB cable, for Commercial 30L housing CR.10400.112 Lite-On PCI Modem card, D-1156I#/A7A, LSI Universal - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 112
Cable W/O ATX bracket PA.V6000.002 N/A COM2 Cable with shielding w/o ATX bracket (470mm) PC.13400.050 N/A Recovery Card PCGuard V5 package, with CD+Quick Guide+PCI Full-Height PA.14000.026 N/A Neosonica Speaker Acer logo /LF/0810 SP.10600.011 N/A Internal Speaker_3.5V2 Mono (Plug on HD - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 113
Category Keyboard 105 Description Logitech USB Optical mouse USB M-UAE96 GS Part Number MS.11200.019 Exploded Diagram Item Keyboard CHICONY KB-0759 PS/2 Standard 104KS Black US w/o eKey Keyboard CHICONY KB-0759 PS/2 Standard 104KS Black Traditional Chinese w/o eKey Keyboard CHICONY KB-0759 PS/2 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 114
Nordic w/o eKey "Keyboard CHICONY KB-0759 PS/2 Standard 104KS Black Simplified Chinese w/o eKey , w/i farmer PC label " "Keyboard CHICONY KB-0759 PS/2 Standard 104KS Black US w/o eKey , w/i farmer PC label" Keyboard CHICONY KB-0759 PS/2 Standard 105KS Black English/Canadian French Keyboard CHICONY - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 115
Category 107 Description Keyboard CHICONY KB-0759 PS/2 Standard 105KS Black Swiss/FR Keyboard LITE-ON SK-9620 PS/2 Standard 104KS Black US w/o eKey Keyboard LITE-ON SK-9620 PS/2 Standard 104KS Black Traditional Chinese w/o eKey Keyboard LITE-ON SK-9620 PS/2 Standard 104KS Black Simplified Chinese - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 116
Category Chapter 6 Description Part Number Keyboard LITE-ON SK-9620 PS/2 Standard 105KS Black Polish w/o eKey Keyboard LITE-ON SK-9620 PS/2 Standard 105KS Black Slovenian w/o eKey Keyboard LITE-ON SK-9620 PS/2 Standard 105KS Black Slovak w/o eKey Keyboard LITE-ON SK-9620 PS/2 Standard 104KS Black - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 117
Category 109 Description Keyboard CHICONY KU-0760 USB Standard 104KS Black Traditional Chinese w/o eKey Keyboard CHICONY KU-0760 USB Standard 104KS Black Simplified Chinese w/o eKey Keyboard CHICONY KU-0760 USB Standard 104KS Black US International w/o eKey Keyboard CHICONY KU-0760 USB Standard - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 118
Black Nordic w/o eKey Keyboard CHICONY KU-0760 USB Standard 104KS Black Simplified Chinese w/o eKey; w/i farmer PC label Keyboard CHICONY KU-0760 USB Standard 104KS Black US w/o eKey; w/i farmer PC label Keyboard CHICONY KU-0760 USB Standard 105KS Black English/Canadian French Keyboard CHICONY KU - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 119
Category 111 Description Part Number Keyboard LITE-ON SK-9625 USB Standard 104KS Black Traditional Chinese w/o eKey Keyboard LITE-ON SK-9625 USB Standard 104KS Black Simplified Chinese w/o eKey Keyboard LITE-ON SK-9625 USB Standard 104KS Black US International w/o eKey Keyboard LITE-ON SK-9625 - Acer Veriton M4610G | Acer Veriton M4610, M4610G, M4618G Desktop Service Guide - Page 120
Category Description Part Number Keyboard LITE-ON SK-9625 USB Standard 105KS Black Slovak w/o eKey Keyboard LITE-ON SK-9625 USB Standard 104KS Black Russian w/o eKey Keyboard LITE-ON SK-9625 USB Standard 105KS Black Hungarian w/o eKey Keyboard LITE-ON SK-9625 USB Standard 104KS Black Greek w/o