Amana NTW4701B Use and Care Manual - Page 10
Troubleshooting
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REINSTALLING/USING WASHER AGAIN To reinstall washer after non-use, vacation, winter storage, or moving: 1. Refer to "Installation Instructions" to locate, level, and connect washer. 2. Before using again, run washer through the following recommended procedure: To use washer again: 1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets. WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. 2. Plug in washer or reconnect power. 3. Run washer through Casual Regular cycle to clean washer and remove antifreeze, if used. Use half the manufacturer's recommended amount of detergent for a medium-size load. TROUBLESHOOTING First try the solutions suggested here or visit our website at www.amana.custhelp.com In Canada www.amanacanada.ca for assistance and to possibly avoid a service call If you experience Possible Causes Solution Vibration or Off-Balance Check the following for proper installation or see "Using Your Washer" section Feet may not be in contact with the floor and locked. Washer may not be level. Front and rear feet must be in firm contact with floor, and washer must be level to operate properly. Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound. See "Level the Washer" in Installation Instructions. Load could be unbalanced. Load dry garments in loose heaps evenly around basket wall. Adding wet garments to washer or adding more water to basket could unbalance washer. Wash smaller loads to reduce imbalance. Do not tightly pack. Avoid washing single garments. Use the Normal Regular cycle and select Large Load Size for oversized, non-absorbent garments such as comforters or poly-filled jackets. See "Cycle Guide" and "Using Your Washer." Noises Clicking or metallic noises Objects caught in washer drain system. Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items. It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the basket. Gurgling or humming Washer may be draining water. It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the Drain/Spin cycles. Humming Load sensing may be occuring. You may hear the hum of the sensing spins after you have started the washer. This is normal. 10