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Apple MB449LL/A User Guide - Page 33

Using Apple Xserve Diagnostics Software, If the hard disk is erased or Xserve software is damaged

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If the hard disk is erased or Xserve software is damaged Reinstall the Mac OS X Server software. For information about installation methods, see Chapter 4, "Updating or Installing Software on the Xserve," on page 25. If you can't use Server Monitor to control an Xserve Make sure you're using the address of the Xserve's lights-out management port. To connect to a remote Xserve using Server Monitor, use the administrator user name, password, and DNS name or IP address of the lights-out management port on the Xserve. To see the server's lights-out management settings, open Server Monitor on the server and choose Server > Configure Local Machine. You can't connect using the IP address of the server's Ethernet 1 or Ethernet 2 port as specified in the Network pane of System Preferences. Using Apple Xserve Diagnostics Software The Xserve comes with Apple Xserve Diagnostics software that you can use to test the Xserve hardware. For information, see the Apple Xserve Diagnostics User Guide in the Documentation folder on the Admin Tools disc. Appendix Troubleshooting 33

Section	Page
Xserve User Guide	1
Contents	3
Preface:  About This Guide	5
Working with Mac OS X Server	5
If You Have a Solid-State Drive	5
If You Have an Xserve RAID Card	6
For More Information	6
Chapter 1:  Xserve at a Glance	7
Xserve at a Glance—Front Panel	8
Xserve at a Glance—Back Panel	10
Chapter 2:  Starting Up the Xserve	12
Turning On the Xserve for the First Time	12
Configuring the Server Software	12
Configuring the Lights-Out Management Port	13
Local and Remote Software Setup	13
Serial Number for Remote Setup	14
Setting Up More Than One Xserve	14
Starting Up the Xserve	14
Remote Startup	14
Choosing a Startup Method from the Front Panel	14
Shutting Down the Xserve	15
Before You Shut Down the Xserve	15
Shutting Down the Xserve with a Keyboard and Display	15
Shutting Down the Xserve Remotely	15
Forcing Shutdown from the Front Panel	16
Chapter 3:  Monitoring the Xserve	17
Checking the Status of Mac OS X Server Services	17
Checking the Status of the RAID Card Battery	17
Local and Remote Monitoring	17
Identifying the Xserve in a Rack	18
Interpreting the Xserve Status Lights	19
Overall Xserve Status	19
System Identifier	19
Processor Activity	20
Drive Module Status	20
Ethernet Link Status	21
Power Supply Status	21
Getting Detailed Hardware Information	22
Using the Serial Port	22
About Terminal Emulation Software	22
Connecting to the Serial Port	23
About the Command-Line Tools	23
Controlling Physical Access to the Xserve	23
Controlling a Keyboard and Mouse	23
Monitoring the Xserve Remotely	23
Using Server Monitor	23
Connecting to the Xserve	24
Using the Command Line	24
Chapter 4:  Updating or Installing Software on the Xserve	25
Before You Begin	25
Software Update and Installation Overview	26
Choosing the Best Method	26
Getting the Latest Software Updates	26
Reinstalling Server Software	27
Using a Keyboard, a Display, and the Mac OS X Server Install DVD	27
Using a NetBoot Server to Install over the Network	28
Using Apple Remote Desktop or Other VNC Software	28
Using Screen Sharing	28
Using Another Xserve to Install on a Swapped Drive Module	29
Using Commands over the Serial Port to Install from the Optical Drive	30
Appendix:  Troubleshooting	31
If You Don’t Find a Solution	31
Problems and Solutions	31
Using Apple Xserve Diagnostics Software	33

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Appendix

Troubleshooting

If the hard disk is erased or Xserve software is damaged

Reinstall the Mac OS X Server software. For information about installation methods,

see Chapter

4, “Updating or Installing Software on the Xserve,” on page 25

If you can’t use Server Monitor to control an Xserve

Make sure you’re using the address of the Xserve’s lights-out management port.

To connect to a remote Xserve using Server Monitor, use the administrator user name,

password, and DNS name or IP address of the lights-out management port on the

Xserve. To see the server’s lights-out management settings, open Server Monitor on

the server and choose Server > Conﬁgure Local Machine. You can’t connect using the

IP address of the server’s Ethernet 1 or Ethernet 2 port as speciﬁed in the Network

pane of System Preferences.

Using Apple Xserve Diagnostics Software

The Xserve comes with Apple Xserve Diagnostics software that you can use to test the

Xserve hardware. For information, see the

Apple Xserve Diagnostics User Guide

in the

Documentation folder on the

Admin Tools

disc.