Asko T700 User manual Use & Care Guide EN - Page 24

TROUBLESHOOTING If you experience a problem with your dryer, you should review the following list of frequently encountered situations or go to our website at www.askousa.com. It could save you the cost and inconvenience of a service call. Even though the product is under warranty, if the problem is not caused by defective product workmanship or materials, you will be charged for a service call. Refer to page 25 to determine what is and is not covered under your warranty. If you're still not sure, contact the AM Advisory Center before you call a serviceman. BEFORE YOU CALL Before calling for service or contacting ASKO regarding a warranty issue, make a note of the model name, type number and serial number. The model is on the left front of the control panel. The type plate with the type name and serial numbers is located behind the door in the upper left corner. (See illustration at right.) Model Name (e.g., T711, T761, etc.) Type plate (see below) Type Name 11111222223333344444555556666677777 Type: TDxx xx x xxxxxxxxMxxxxxxxW 111222333444555666777888999000111222333444555666777888 000000000000 12-digit Serial Number The machine won't start. ♦ Make sure the door is closed securely. ♦ Models T721/T781: Make sure the condensation tank is empty. (See page 22). ♦ Make sure the Power is turned on. ♦ Check that you set the program or time correctly. ♦ Check that the electric plug is securely in the socket. ♦ Check the house breaker/fuses and the fuses on the back of the dryer. ♦ If all of the above options are eliminated, the overheat protection has probably been activated. See "Overheat Protection" on page 3 for possible causes and instructions on how to restart the unit. The machine starts but it stops when I release the power button. ♦ The overheating protection has probably activated. See "Overheat Protection" on page 3 for possible causes and instructions on how to restart the unit. The machine takes too long to dry my laundr y. ♦ Check that the lint filter is clean. ♦ If you use dryer sheets (not recommended), you may need to wash the lint filter with warm water and a soft brush to clean any blocked holes. ♦ Be careful not to overload the dryer because the warm air needs sufficient room to circulate properly and the clothes need room to tumble freely. ♦ The laundry should only be damp when it comes out of the ASKO washer. If it seems too wet, try using a faster or longer spin cycle. ♦ Make sure the outside vent exhaust is not blocked. My clothes are coming out wrinkled. ♦ You should remove the clothes as soon as the dryer signals the end of the cycle. If you can't remove the clothes right away, use the Anti-crease option. ♦ Dry heavy fabrics together and light fabrics together. ♦ Dry only permanent press items together. ♦ Dry in smaller loads. ♦ Use slower spin speeds. ♦ Use fabric softener in the rinse program. ♦ You may be using the wrong wash temperature. Try using a lower wash temperature, especially for permanent press and delicate items. The motor is running but the drum isn't turning. ♦ This usually means a belt is broken. Call a servicer. The machine makes a funny noise. ♦ A slight rumbling may be heard when you first turn on the dryer. This is normal and it should only last a few seconds. Page 24