Asus 90-YAA086-0UAN00Z User Manual - Page 48

Troubleshooting and FAQs

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7. Troubleshooting and FAQs [Troubleshooting] The audio card driver could not be installed on my PC. Instructions: 1. Make sure that you have properly plugged the audio card in the PCI slot on your motherboard. 2. Check that the Windows hardware device manager has discovered a multimedia audio device. If no device is found, please try scanning for new hardware. 3. Try soft reboot (restart) your Windows. 4. Remove the card, plug it into another PCI slot, and try again. I cannot find the Xonar HDAV Center Instructions: 1. Make sure you have installed the driver 2. Locate the Xonar HDAV Center icon in the system tray on the bottom right- hand corner of the screen. Double click the icon to open the Xonar HDAV Center utility. 3. If the icon could not be found in the system tray, go to the Windows Control Panel and double click the "Xonar HDAV Center" icon to make it visible in the system tray again. 4. After the driver installation is complete, it's recommended that you reboot your computer to complete the setup. If the icon still doesn't appear, try installing the driver package again. I cannot hear any sound from my analog speakers Instructions: 1. Ensure that you have connected speakers properly and have powered on your speakers 2. Ensure that the device master volume or the software player has NOT been muted on the Xonar HDAV Center 3. If you are using Dolby Digital Live or DTS Interactive encoders through the S/PDIF output, the analog output will be muted to get rid of the interference between your digital speaker system and analog speakers or headphones. Check if this is the case. 4. Try restart your Windows. 48 ASUS Xonar HDAV Slim

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48
ASUS Xonar HDAV Slim
7.
Troubleshooting and FAQs
[Troubleshooting]
The audio card driver could not be installed on my PC.
Instructions:
1.
Make sure that you have properly plugged the audio card in the PCI slot on
your motherboard.
±.
Check that the Windows hardware device manager has discovered a
multimedia audio device. If no device is found, please try scanning for new
hardware.
².
Try soft reboot (restart) your Windows.
4.
Remove the card, plug it into another PCI slot, and try again.
I cannot find the Xonar HDAV Center
Instructions:
1.
Make sure you have installed the driver
±.
Locate the Xonar HDAV Center icon in the system tray on the bottom right-
hand corner of the screen. Double click the icon to open the Xonar HDAV
Center utility.
².
If the icon could not be found in the system tray, go to the Windows Control
Panel and double click the “Xonar HDAV Center” icon to make it visible in the
system tray again.
4.
After the driver installation is complete, it’s recommended that you reboot
your computer to complete the setup. If the icon still doesn’t appear, try
installing the driver package again.
I cannot hear any sound from my analog speakers
Instructions:
1.
Ensure that you have connected speakers properly and have powered on
your speakers
±.
Ensure that the device master volume or the software player has NOT been
muted on the Xonar HDAV Center
².
If you are using Dolby Digital Live or DTS Interactive encoders through the
S/PDIF output, the analog output will be muted to get rid of the interference
between your digital speaker system and analog speakers or headphones.
Check if this is the case.
4.
Try restart your Windows.