Asus DSL-AC3100 users manual in English

Asus DSL-AC3100 Manual

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  • Asus DSL-AC3100 | users manual in English - Page 1
    User Guide DSL-AC3100 Dual-band Wi-Fi ADSL/VDSL Modem Router
  • Asus DSL-AC3100 | users manual in English - Page 2
    "). Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing. ASUS PROVIDES THIS MANUAL "AS IS"WITHOUT WARRANTY
  • Asus DSL-AC3100 | users manual in English - Page 3
    Network 28 Using the Traffic Manager 29 Managing QoS (Quality of Service) Bandwidth 29 Monitoring Traffic 30 Using USB application 31 Using Center 34 Using the Network Place (Samba) Share service 34 Using the FTP Share service 36 Using the Miscellaneous setting 38 Configuring Advanced
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    4 Firmware Upgrade 42 5 Troubleshooting 43 Troubleshooting 43 Restoring the firmware via the Rescue mode 46 ASUS DDNS Service 48 Appendices 50 Notices...50 Networks Global Hotline Information 64 ASUS Contact information 67 4
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    modem router Network cable AC adapter Phone cable Quick Start Guide Warranty card Support CD (User Manual) Splitter (varies with regions) • If any of the items is damaged or missing, contact ASUS for technical inquiries and support. Refer to the ASUS Support Hotline list at the back of this user
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    ready. Flashing: Transmitting or receiving data via wireless connection. INTERNET LED 4 Red: No power or no Internet connection. On: Connection to a Wide Area Network (WAN). DSL LED 5 Off: No DSL connection. On: Connection to
  • Asus DSL-AC3100 | users manual in English - Page 7
    E-WAN LED 6 Off: No Ethernet connection. ON: Connection to Ethernet. LAN LED 7 Off: No power or no physical connection. On: Has physical connection to a local area network (LAN). USB LED 8 Off: No power or no physical connection with a USB device. On: Has physical connection with a USB device.
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    19 12 Reset button This button resets or restores the system to its factory default settings. WPS button 13 This button launches the WPS Wizard. DSL port 14 Connect to a splitter or to a telephone outlet via an RJ-11 cable. LAN 1 ~ 4 ports 15 Connect network cables into these ports to establish
  • Asus DSL-AC3100 | users manual in English - Page 9
    2 Creating your network Positioning your router To get the best wireless network performance from your wireless router, follow the recommendations below: • Place the wireless router at the center of your network for maximum wireless coverage. • Keep the device away from metal obstructions and away
  • Asus DSL-AC3100 | users manual in English - Page 10
    • IEEE 802.11a/b/g/n/ac wireless capability • An installed TCP/IP service • Web browser such as Microsoft Internet Explorer, Mozilla Firefox, Apple network. • With its dual band technology, your ADSL/VDSL router supports 2.4GHz and 5GHz wireless signals simultaneously. This allows you to browse
  • Asus DSL-AC3100 | users manual in English - Page 11
    Connecting your devices • Use a wired connection when setting up your wireless router to avoid possible wireless setup issues. • Before setting up your ASUS wireless router, do the following: • If you are replacing an existing router, disconnect it from your network. • Disconnect the cables/wires
  • Asus DSL-AC3100 | users manual in English - Page 12
    the splitter's line connector to the phone outlet and connect your phone into the phone port. 2. Using the bundled phone cable, connect your DSL-AC3100's DSL port to the splitter's DSL port. 3. Using the bundled network cable, connect your computer to the ADSL/VDSL modem router's LAN port. 12
  • Asus DSL-AC3100 | users manual in English - Page 13
    your wireless modem router's AC adapter into the DC-IN port and plug it to a power outlet. 2. Using the bundled phone cable, connect your DSL-AC3100's DSL port to the splitter's DSL port. 3. Install an IEEE 802.11 a/b/g/n/ac WLAN adapter to your computer to connect to the wireless network. 13
  • Asus DSL-AC3100 | users manual in English - Page 14
    proceed Before configuring your wireless router, apply the steps described in this section to each computer on the network to avoid problems connecting to the wireless network. A. Disable any configured proxy servers. Windows® 7 / 8* The screenshots provided are for Windows® 7 only. The steps and
  • Asus DSL-AC3100 | users manual in English - Page 15
    3. From the Local Area Network (LAN) Settings window, uncheck Use a proxy server for your LAN. 4. Click OK then Apply. MAC OSX 1. From your Apple Safari browser, click Safari > Preferences > Advanced. On the Proxies item, click Change Settings... 2. From the Network screen, uncheck FTP Proxy and Web
  • Asus DSL-AC3100 | users manual in English - Page 16
    B. Configure TCP/IP settings to automatically obtain an IP address. Windows® 7 / 8 The screenshots provided are for Windows® 7 only. The steps and options may be different for Windows® 8 and Windows® 8.1. 1. Click Start > Control Panel > Network and Internet > Network and Sharing Center > Change
  • Asus DSL-AC3100 | users manual in English - Page 17
    4. Select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6), then click Properties. 6. Tick Obtain an IP address automatically. 7. Click OK. 17
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    MAC OSX 1. Click Apple Menu >System Preferences > Network 2. Click Ethernet on the left panel. 3. On the Configure IPv4, item select Using DHCP. 4. Click Apply. 18
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    Setting up your ADSL/VDSL router 1. Ensure that the DSL LED on the DSL-AC3100 front panel is on and not flashing. 19
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    2. Launch your web browser. The QIS web page appears automatically and starts detecting your connection type, VPI/VCI value and encapsulation mode. If the QIS web page does not appear after you launched your web browser, disable the proxy settings on your web browser. 20
  • Asus DSL-AC3100 | users manual in English - Page 21
    such as Internet Explorer, Mozilla Firefox, Apple Safari, or Google Chrome. To log in to the web GUI: 1. Launch your web browser and manually key in the wireless router's default IP address: http://router.asus.com 2. On the login page, key in the default user name (admin) and password (admin). 21
  • Asus DSL-AC3100 | users manual in English - Page 22
    3. The wireless router GUI provides access to various configuration settings. 22
  • Asus DSL-AC3100 | users manual in English - Page 23
    your wireless network from unauthorized access, you need to configure its security settings. To set up the wireless security settings: 1. Key in http://router.asus.com on your web browser. 2. On the login screen, key in the default user name (admin) and password (admin), then click OK.The wireless
  • Asus DSL-AC3100 | users manual in English - Page 24
    4. On the Wireless name (SSID) field, key in a unique name for your wireless network. 5. From the Authentication Method dropdown list, select the encryption method for your wireless network. 6. Key in your security passkey. 7. Click Apply. 24
  • Asus DSL-AC3100 | users manual in English - Page 25
    Managing your network clients To manage your network clients: 1. Launch the wireless router's web GUI. 2. On the Network Map screen, click the Clients icon to display information about your network clients. 25
  • Asus DSL-AC3100 | users manual in English - Page 26
    the Plug-n-Share Disk Support List at http://event.asus.com/networks/disksupport You first need to create a user account to allow other network clients to access the USB device. For more details, refer to the section Using AiDisk for sharing files in this user manual
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    and Using the FTP Share service in this user manual. • This router works with most USB HDDs/Flash disks (up to 2TB size) and supports read-write access for FAT16, FAT32, EXT2, EXT3, and NTFS. • To safely remove the USB disk, launch the web GUI (http:// router.asus.com), then in the Network Map
  • Asus DSL-AC3100 | users manual in English - Page 28
    Creating your Guest Network Setting up a Guest Network provides wireless Internet connectivity for temporary visitors while restricting access to your private network. To create your guest network: 1. Click Guest Network on the left navigation panel. 2. Click Enable. 3. To configure additional
  • Asus DSL-AC3100 | users manual in English - Page 29
    Upload Bandwidth and Download Bandwidth. Your bandwidth information is available from your ISP. 4. Click Save. 5. If you want to prioritize specific network applications and network services, click User-defined Priority on the upperright hand corner. 6. Adjust the values as needed. Click Apply. 29
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    Monitoring Traffic Click the Traffic Monitor tab to view the network activity of your Internet, Wired, and Wireless connections for the last 24 hours, daily or in real-time. 30
  • Asus DSL-AC3100 | users manual in English - Page 31
    wireless router. The USB storage device should be formatted and partitioned properly. Refer to the Plug-n-Share Disk Support List for disk format, file and partition size at http://event.asus.com/networks/disksupport To avoid data loss or damage to the USB storage device, always follow the steps to
  • Asus DSL-AC3100 | users manual in English - Page 32
    To use AiDisk: 1. Click USB application on the left navigation panel and click the AiDisk icon. 2. From the Welcome to AiDisk wizard screen, click Go. 3. Assign access rights to the USB storage device. Select limitless access rights, limited access rights, and admin rights to define read-right
  • Asus DSL-AC3100 | users manual in English - Page 33
    4. To set up your domain name via the ASUS DDNS service, select I will use the service and accept Terms of service and key in your preferred domain name. Your domain name will follow the format xxx.asuscomm.com, where xxx is your host name. 5. Click Next. 6.
  • Asus DSL-AC3100 | users manual in English - Page 34
    Using the Servers Center Servers Center provides settings for Samba and FTP Shares. Using the Network Place (Samba) Share service The Network Place (Samba) Share feature allows Mac OSX, Windows, and Linux clients to access files on the USB storage device. To use Samba share: 1.
  • Asus DSL-AC3100 | users manual in English - Page 35
    5. Assign a name for the user account and key in a password. Click Add. 6. Use the Modify and Delete buttons password or remove the user account. to change the 7. Select a user and assign the type of access rights for files or folders located in the storage device: • R/W: Select this option to
  • Asus DSL-AC3100 | users manual in English - Page 36
    Using the FTP Share service Your ASUS wireless router can set up the connected USB storage device as an FTP server. To set up the FTP Share service: 1. Configure file sharing using the steps in Using AiDisk for File Sharing. 2. Click USB application on the left navigation panel and click the Servers
  • Asus DSL-AC3100 | users manual in English - Page 37
    8. Select the type of access rights for the storage device: • R/W: Select this option to assign read/write access for a specific file/folder. • W: Select this option to assign write only access for a specific file/folder. • R: Select this option to assign read only access for a specific file/folder.
  • Asus DSL-AC3100 | users manual in English - Page 38
    Using the Miscellaneous setting The Miscellaneous settings page allows you to configure additional properties for the USB disk.You can change the maximum number of users who can access the USB storage device, assign a device name and work group, or specify the language settings for the FTP server.
  • Asus DSL-AC3100 | users manual in English - Page 39
    , specify in seconds when an assigned IP address will expire. Once it reaches this time limit, the DHCP server will then assign a new IP address. • ASUS recommeds that you use an IP address format of 192.168.1.xxx (where xxx can be any number between 2 and 254) when specifying an IP
  • Asus DSL-AC3100 | users manual in English - Page 40
    the firmware Download the latest firmware from the ASUS website at https://www.asus.com/support To upgrade the firmware: 1. Click Administration from the left navigation panel. 2. Click the Firmware Upgrade tab. 3. In the New Firmware File item, click Choose File. Navigate to the downloaded firmware
  • Asus DSL-AC3100 | users manual in English - Page 41
    Restoring/Saving/Uploading settings To restore/save/upload wireless router settings: 1. Click Administration on the left navigation panel. 2. Click the Restore/Save/Upload Setting tab. 3. Select a task from the configuration options: • To restore to default factory settings, click Restore, and click
  • Asus DSL-AC3100 | users manual in English - Page 42
    . 2. In the New Firmware File field, click Choose File to locate the downloaded file. 3. Click Upload. • When the upgrade process is complete, wait for some time for the system to reboot. • If the upgrade process fails, follow the Rescue mode process. For more details, refer to Troubleshooting. 42
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    problems that are not mentioned in this chapter, contact ASUS Technical Support. Troubleshooting Files and Cookies. Click Delete. Instructions for deleting cookies and temporary Internet files the section Before you proceed in this user manual. The client cannot establish a wireless connection
  • Asus DSL-AC3100 | users manual in English - Page 44
    Authentication: • Use a wired connection to connect to the router. • Check the wireless security settings. • Press the Reset button at the rear panel for more than five seconds. Cannot find the router: • Press the Reset button at the rear panel for more than five seconds. • Check the settings in the
  • Asus DSL-AC3100 | users manual in English - Page 45
    local LAN and is not configured to use a proxy server. If the DSL light blinks continuously or stays off, Internet access is not possible - the the ADSL/VDSL light continues to blink or stays OFF, contact your Internet service provider. Network name or encryption keys are forgotten. • Set up a
  • Asus DSL-AC3100 | users manual in English - Page 46
    via the Rescue mode. If the firmware upgrade fails, do the Rescue mode process. Please follow these steps: 1. Ensure that your computer has a static IP address such as 192.168.1.xx (xx can be any number between 2 and 254). 2. Turn off your DSL-AC3100. Hold the Reset button then power on your
  • Asus DSL-AC3100 | users manual in English - Page 47
    4. From the interface, click Choose File, and browse for your firmware file. You can download the latest firmware file from the ASUS Support site at https://www.asus.com/support 5. Click Update Software. The process takes about two minutes to complete. 6. After the process is completed, the login
  • Asus DSL-AC3100 | users manual in English - Page 48
    ASUS DDNS Service The ASUS DSL-AC3100 WiFi Modem Router supports the ASUS DDNS service. If you have registered for the ASUS DDNS service but need to exchange devices at the service center, inform the service center that you want to keep the original domain name and retain the DDNS service.Visit your
  • Asus DSL-AC3100 | users manual in English - Page 49
    name. If there are still problems in accessing your domain name, contact the service center. 4. Can I register ASUS DDNS service free, or is it just a trial version? The ASUS DDNS service is a free and embedded service in some ASUS routers. Check your ASUS router if it supports the ASUS DDNS service
  • Asus DSL-AC3100 | users manual in English - Page 50
    Appendices Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to other components, as well as the packaging materials. Please go to http://csr.asus. com/english/Takeback.htm for the detailed recycling information in different regions. REACH
  • Asus DSL-AC3100 | users manual in English - Page 51
    This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this
  • Asus DSL-AC3100 | users manual in English - Page 52
    Safety Information To maintain compliance with FCC's RF exposure guidelines, this equipment should be installed and operated with minimum distance 20cm between the radiator and your body. Use on the supplied antenna. Declaration of Conformity for R&TTE directive 1999/5/EC Essential requirements -
  • Asus DSL-AC3100 | users manual in English - Page 53
    Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits.The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized. This device
  • Asus DSL-AC3100 | users manual in English - Page 54
    Authorised distributors in Turkey BOGAZICI BIL GISAYAR SAN. VE TIC. A.S. Tel: +90 212 3311000 Addrress: AYAZAGA MAH. KEMERBURGAZ CAD. NO.10 AYAZAGA/ISTANBUL CIZGI Elektronik San. Tic. Ltd. Sti. Tel: +90 212 3567070 Address: CEMAL SURURI CD. HALIM MERIC IS MERKEZI No: 15/C D:5-6 34394
  • Asus DSL-AC3100 | users manual in English - Page 55
    and conditions of this license. All future firmware updates will also be accompanied with their respective Note that we do not offer direct support for the distribution. GNU GENERAL PUBLIC LICENSE software, we are referring to freedom, not price. Our General Public Licenses are designed to make
  • Asus DSL-AC3100 | users manual in English - Page 56
    is modified by someone else and passed on, we want its recipients to know that what they have is not the original, so that any problems introduced by others will not reflect on the original authors' reputations. Finally, any free program is threatened constantly by software patents. We wish to avoid
  • Asus DSL-AC3100 | users manual in English - Page 57
    Terms & conditions for copying, distribution, & modification 0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License. The "Program", below, refers to any such program or
  • Asus DSL-AC3100 | users manual in English - Page 58
    a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change. b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at
  • Asus DSL-AC3100 | users manual in English - Page 59
    In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License. 3. You may copy and distribute the Program (or a work based on
  • Asus DSL-AC3100 | users manual in English - Page 60
    If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with
  • Asus DSL-AC3100 | users manual in English - Page 61
    License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. 61
  • Asus DSL-AC3100 | users manual in English - Page 62
    , write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. 62
  • Asus DSL-AC3100 | users manual in English - Page 63
    12 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF
  • Asus DSL-AC3100 | users manual in English - Page 64
    Number 800-92491 0033-170949400 0049-1805010920 0049-1805010923 (component support ) 0049-2102959911 ( Fax ) 0036-15054561 199-400089 0041-848111010 0041-848111014 0041-848111012 0044-1442265548 0035-31890719918 008-800-100-ASUS 0038-0445457727 Service Hours 09:00-13:00 ; 14:00-18:00 Mon-Fri 09:
  • Asus DSL-AC3100 | users manual in English - Page 65
    Region Country Australia New Zealand Japan Hotline Numbers 1300-278788 0800-278788 0800-1232787 Korea Local Only) Vietnam 1900-555581 Americas Hong Kong USA Canada Mexico 00852-35824770 1-812-282-2787 001-8008367847 Service Hours 09:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri
  • Asus DSL-AC3100 | users manual in English - Page 66
    -16401111 00382-20608251 00381-112070677 00368-59045400 00368-59045401 00372-6671796 00371-67408838 00370-37329000 00370-522101160 Service Hours 09:00-18:00 Sun-Thu 09:00-18:00 Sat-Wed 09:00-18:00 -18:00 Mon-Fri For more information, visit the ASUS support site at: https://www.asus.com/support 66
  • Asus DSL-AC3100 | users manual in English - Page 67
    4F, 15 Li-Te Road, Peitou, Taipei, Taiwan 11259 Website www.asus.com.tw Technical Support Telephone Support Fax Online support +886228943447 +886228907698 https://www.asus.com/support ASUS COMPUTER INTERNATIONAL (America) Address 800 Corporate Way, Fremont, CA 94539, USA
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User Guide
DSL-AC3100
Dual-band Wi-Fi ADSL/VDSL
Modem Router