Asus RT-AC1900 ASUS RT-AC1900 QSG Quick Start Guide for English - Page 16

Frequently Asked Questions FAQs

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English Frequently Asked Questions (FAQs) After following the steps, I still cannot access the wireless router's web graphics user interface (web GUI) to configure the wireless router settings. Ensure that your PC's proxy settings are disabled and your PC'S IP address is obtained from the DHCP server automatically. for details on disabling the proxy settings, visit the ASUS Support site at http://support.asus.com. For details on using the DHCP server to obtain IP addresses automatically, refer to your Windows® or Mac operating system's help feature. The client cannot establish a wireless connection with the router. Out of Range: • Put the router closer to the wireless client. • Try to change the channel settings. Authentication: • Use wired connection to connect to the router. • Check the wireless security settings. • Press the Reset button at the rear panel for more than five seconds. Cannot find the router: • Press the Reset button at the rear panel for more than five seconds. • Check the setting in the wireless adapter such as SSID and encryption settings. Cannot access the Internet via wireless LAN adapter. • Move the router closer to the wireless client. • Check whether the wireless adapter is connected to the correct wireless router. • Check whether the wireless channel in use conforms to the channels avail- able in your country/area. • Check the encryption settings. 16

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16
Frequently Asked Questions (FAQs)
After following the steps, I still cannot access the wireless router’s web
graphics user interface (web GUI) to configure the wireless router settings.
Ensure that your PC's proxy settings are disabled and your PC'S IP address is
obtained from the DHCP server automatically. for details on disabling the proxy
settings, visit the ASUS Support site at
on using the DHCP server to obtain IP addresses automatically, refer to your
Windows® or Mac operating system's help feature.
The client cannot establish a wireless connection with the router.
Out of Range:
•
Put the router closer to the wireless client.
•
Try to change the channel settings.
Authentication:
•
Use wired connection to connect to the router.
•
Check the wireless security settings.
•
Press the Reset button at the rear panel for more than five seconds.
Cannot find the router:
•
Press the Reset button at the rear panel for more than five seconds.
•
Check the setting in the wireless adapter such as SSID and encryption
settings.
Cannot access the Internet via wireless LAN adapter.
•
Move the router closer to the wireless client.
•
Check whether the wireless adapter is connected to the correct wireless
router.
•
Check whether the wireless channel in use conforms to the channels avail
-
able in your country/area.
•
Check the encryption settings.
English