Asus RT-AC51U ASUS RTAC51U QSG Quick Start Guide for English - Page 2

Networks Global Hotline Infomation - manual

Page 2 highlights

Networks Global Hotline Infomation Frequently Asked Questions (FAQs) Notices Region Country Hotline Number The client cannot establish a wireless connection with the router. Out of Range: • Put the router closer to the wireless client. • Try to change the channel settings. Authentication: • Use wired connection to connect to the router. • Check the wireless security settings. • Press the Reset button at the rear panel for more than five seconds. Cannot find the router: • Press the Reset button at the rear panel for more than five seconds. • Check the setting in the wireless adapter such as SSID and encryption settings. Cannot access the Internet via wireless LAN adapter. • Move the router closer to the wireless client. • Check whether the wireless adapter is connected to the correct wireless router. • Check whether the wireless channel in use conforms to the channels available in your country/area. • Check the encryption settings. • Check if the ADSL or Cable connection is correct. • Retry using another Ethernet cable. If the ADSL "LINK" light blinks continuously or stays off, Internet access is not possible - the Router is unable to establish a connection with the ADSL network. • Ensure that all your cables are all properly connected . • Disconnect the power cord from the ADSL or cable modem, wait a few minutes, then reconnect the cord. • If the ADSL light continues to blink or stays OFF, contact your ADSL service provider. Network name or encryption keys are forgotten. • Try setting up the wired connection and configuring the wireless encryption again. • Press the Reset button of the wireless router for more than five seconds. • Factory default settings: User name / Password: admin / admin IP address: 192.168.1.1 SSID: ASUS Where can I find more information about the wireless router? • User Manual in the support CD • Online FAQ site: http://support.asus.com/faq • Technical Support site: http://support.asus.com • Customer Hotline: Refer to the Support Hotline in this Quick Start Guide REACH Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory framework, we published the chemical substances in our products at ASUS REACH website at http://csr.asus.com/ english/REACH.htm. Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. WARNING! Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Prohibition of Co-location This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. Safety Information To maintain compliance with FCC's RF exposure guidelines, this equipment should be installed and operated with minimum distance 20cm between the radiator and your body. Use on the supplied antenna. Declaration of Conformity for R&TTE directive 1999/5/EC Essential requirements - Article 3 Protection requirements for health and safety - Article 3.1a Testing for electric safety according to EN 60950-1 has been conducted. These are considered relevant and sufficient. Protection requirements for electromagnetic compatibility - Article 3.1b Testing for electromagnetic compatibility according to EN 301 489-1 and EN 301 489-17 has been conducted. These are considered relevant and sufficient. Effective use of the radio spectrum - Article 3.2 Testing for radio test suites according to EN 300 328- 2 has been conducted. These are considered relevant and sufficient. CE Mark Warning This is a Class B product, in a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. Operation Channels: Ch1~11 for N. America, Ch1~14 Japan, Ch1~13 Europe (ETSI) NCC Warning 部件名稱 鉛 (Pb) 汞 (Hg) 鎘 (Cd) 六價鉻 (Cr(VI)) PBB) ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ PBDE SJ/T 11363-2006 SJ/T 11363-2006 2002/95/EC Cyprus France Germany Hungary Italy 800-92491 0033-170949400 0049-1805010920 0049-1805010923 ( component support ) 0049-2102959911 ( Fax ) 0036-15054561 199-400089 Europe Asia-Pacific Americas Greece Austria Netherlands/ Luxembourg Belgium Norway Sweden Finland Denmark Poland Spain Portugal Slovak Republic Czech Republic Switzerland-German Switzerland-French Switzerland-Italian United Kingdom Ireland Russia and CIS AUukrsatrinaleia New Zealand Japan Korea Thailand Singapore Malaysia Philippine India India(WL/NW) Indonesia Vietnam Hong Kong USA Canada Mexico 00800-44142044 0043-820240513 0031-591570290 0032-78150231 0047-2316-2682 0046-858769407 00358-969379690 0045-38322943 0048-225718040 0034-902889688 00351-707500310 00421-232162621 00420-596766888 0041-848111010 0041-848111014 0041-848111012 0044-8448008340 0035-31890719918 008-800-100-ASUS 01033080--0247485748587727 0800-278788 0800-1232787 0081-473905630 ( Non-Toll Free ) 0082-215666868 0066-24011717 1800-8525201 0065-64157917 0065-67203835 (Repair Status Only ) 0060-320535077 1800-18550163 1800-2090365 0062-2129495000 500128 (Local Only) 1900-555581 00852-35824770 1-812-282-2787 001-8008367847 Middle East + Africa Egypt Saudi Arabia UAE Turkey South Africa Israel Balkan Countries Romania Bosnia Herzegovina Bulgaria Croatia Montenegro Serbia Slovenia Estonia Latvia Lithuania-Kaunas Lithuania-Vilnius 800-2787349 800-1212787 00971-42958941 0090-2165243000 0861-278772 *6557/00972-39142800 *9770/00972-35598555 0040-213301786 00387-33773163 00359-70014411 00359-29889170 00385-16401111 00382-20608251 00381-112070677 00368-59045400 00368-59045401 00372-6671796 00371-67408838 00370-37329000 00370-522101160 Visit ASUS website for more information: http://support.asus.com Service Hours 09:00-13:00 ; 14:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri 10:00-17:00 Mon-Fri 09:00-17:30 Mon-Fri 09:00-13:00 ; 14:00-18:00 Mon-Fri 09:00-13:00 ; 14:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri 09:00-17:00 Mon-Fri 09:00-17:00 Mon-Fri 09:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri 10:00-19:00 Mon-Fri 09:00-18:00 Mon-Fri 08:30-17:30 Mon-Fri 09:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri 08:00-17:00 Mon-Fri 08:00-17:00 Mon-Fri 09:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri 09:00-17:00 Mon-Fri 09:00-17:00 Mon-Fri 09:00-18:00 Mon-Fri 0099::0000--1188::0000 MMoonn--FFrrii 09:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri 09:00-17:00 Sat-Sun 09:00-18:00 Mon-Fri 09:00-17:00 Sat-Sun 09:30-17:00 Mon-Fri 09:00-18:00 Mon-Fri 11:00-19:00 Mon-Fri 11:00-19:00 Mon-Fri 11:00-13:00 Sat 10:00-19:00 Mon-Fri 09:00-18:00 Mon-Fri 09:00-18:00 Mon-Sat 09:00-21:00 Mon-Sun 09:30-17:00 Mon-Fri 9:30 - 12:00 Sat 08:00-12:00 13:30-17:30 Mon-Sat 10:00-19:00 Mon-Sat 8:30-12:00 EST Mon-Fri 9:00-18:00 EST Sat-Sun 08:00-20:00 CST Mon-Fri 08:00-15:00 CST Sat 09:00-18:00 Sun-Thu 09:00-18:00 Sat-Wed 09:00-18:00 Sun-Thu 09:00-18:00 Mon-Fri 08:00-17:00 Mon-Fri 08:00-17:00 Sun-Thu 08:30-17:30 Sun-Thu 09:00-18:30 Mon-Fri 09:00-17:00 Mon-Fri 09:30-18:30 Mon-Fri 09:30-18:00 Mon-Fri 09:00-17:00 Mon-Fri 09:00-17:00 Mon-Fri 09:00-17:00 Mon-Fri 08:00-16:00 Mon-Fri 09:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri Manufacturer: Authorised representative in Europe: Authorised distributors in Turkey: AEEE Yönetmeliğine Uygundur. ASUSTeK Computer Inc. Tel: +886-2-2894-3447 Address: No. 150, LI-TE RD., PEITOU, TAIPEI 112, TAIWAN ASUS Computer GmbH Address: HARKORT STR. 21-23, 40880 RATINGEN, GERMANY BOGAZICI BIL GISAYAR SAN. VE TIC. A.S. Tel: +90 212 3311000 Address: AYAZAGA MAH. KEMERBURGAZ CAD. NO.10 AYAZAGA/ISTANBUL CIZGI Elektronik San. Tic. Ltd. Sti. Tel: Address: +90 212 3567070 CEMAL SURURI CD. HALIM MERIC IS MERKEZI No: 15/C D:5-6 34394 MECIDIYEKOY/ISTANBUL

  • 1
  • 2

Notices
REACH
Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory
framework, we published the chemical substances in our products at ASUS REACH website at
english/REACH.htm.
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
WARNING!
Any changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
Prohibition of Co-location
This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or
transmitter.
Safety Information
To maintain compliance with FCC’s RF exposure guidelines, this equipment should be installed and operated with
minimum distance 20cm between the radiator and your body. Use on the supplied antenna.
Declaration of Conformity for R&TTE directive 1999/5/EC
Essential requirements – Article 3
Protection requirements for health and safety – Article 3.1a
Testing for electric safety according to EN 60950-1 has been conducted. These are considered relevant and sufficient.
Protection requirements for electromagnetic compatibility – Article 3.1b
Testing for electromagnetic compatibility according to EN 301 489-1 and EN 301 489-17 has been conducted. These
are considered relevant and sufficient.
Effective use of the radio spectrum – Article 3.2
Testing for radio test suites according to EN 300 328- 2 has been conducted. These are considered relevant and
sufficient.
CE Mark Warning
This is a Class B product, in a domestic environment, this product may cause radio interference, in which case the user
may be required to take adequate measures.
Operation Channels: Ch1~11 for N. America, Ch1~14 Japan, Ch1~13 Europe (ETSI)
Visit ASUS website for more information: http://support.asus.com
Networks Global Hotline Infomation
電子信息產品污染控制標示:圖中之數字為產品之環保使用期限。僅指電子信息產品中含有的有毒有害物質或元素不致發生
外洩或突變從而對環境造成污染或對人身、財產造成嚴重損害的期限。
部件名稱
有害物質或元素
鉛 (Pb)
汞 (Hg)
鎘 (Cd)
六價鉻
(Cr(VI))
多溴聯苯
(PBB)
多溴二苯醚
(PBDE)
印刷電路板及其電子組件
×
外殼
×
電源適配器
×
外部信號連接頭及線材
×
中央處理器與內存
×
○:表示該有毒有害物質在該部件所有均質材料中的含量均在 SJ/T 11363-2006 標准規定的限量要求以下。
×:表示該有毒有害物質至少在該部件的某一均質材料中的含量超出 SJ/T 11363-2006 標准規定的限量要求,然該部件仍符合歐盟指令
2002/95/EC 的規范。
備註:此產品所標示之環保使用期限,係指在一般正常使用狀況下。
Region
Country
Hotline Number
Service Hours
Europe
Cyprus
800-92491
09:00-13:00 ;
14:00-18:00 Mon-Fri
France
0033-170949400
09:00-18:00 Mon-Fri
Germany
0049-1805010920
09:00-18:00 Mon-Fri
10:00-17:00 Mon-Fri
0049-1805010923
( component support )
0049-2102959911 ( Fax )
Hungary
0036-15054561
09:00-17:30 Mon-Fri
Italy
199-400089
09:00-13:00 ;
14:00-18:00 Mon-Fri
Greece
00800-44142044
09:00-13:00 ;
14:00-18:00 Mon-Fri
Austria
0043-820240513
09:00-18:00 Mon-Fri
Netherlands/
Luxembourg
0031-591570290
09:00-17:00 Mon-Fri
Belgium
0032-78150231
09:00-17:00 Mon-Fri
Norway
0047-2316-2682
09:00-18:00 Mon-Fri
Sweden
0046-858769407
09:00-18:00 Mon-Fri
Finland
00358-969379690
10:00-19:00 Mon-Fri
Denmark
0045-38322943
09:00-18:00 Mon-Fri
Poland
0048-225718040
08:30-17:30 Mon-Fri
Spain
0034-902889688
09:00-18:00 Mon-Fri
Portugal
00351-707500310
09:00-18:00 Mon-Fri
Slovak Republic
00421-232162621
08:00-17:00 Mon-Fri
Czech Republic
00420-596766888
08:00-17:00 Mon-Fri
Switzerland-German
0041-848111010
09:00-18:00 Mon-Fri
Switzerland-French
0041-848111014
09:00-18:00 Mon-Fri
Switzerland-Italian
0041-848111012
09:00-18:00 Mon-Fri
United Kingdom
0044-8448008340
09:00-17:00 Mon-Fri
Ireland
0035-31890719918
09:00-17:00 Mon-Fri
Russia and CIS
008-800-100-ASUS
09:00-18:00 Mon-Fri
Ukraine
0038-0445457727
09:00-18:00 Mon-Fri
Asia-Pacific
Australia
1300-278788
09:00-18:00 Mon-Fri
New Zealand
0800-278788
09:00-18:00 Mon-Fri
Japan
0800-1232787
09:00-18:00 Mon-Fri
09:00-17:00 Sat-Sun
0081-473905630
( Non-Toll Free )
09:00-18:00 Mon-Fri
09:00-17:00 Sat-Sun
Korea
0082-215666868
09:30-17:00 Mon-Fri
Thailand
0066-24011717
09:00-18:00 Mon-Fri
1800-8525201
Singapore
0065-64157917
11:00-19:00 Mon-Fri
0065-67203835
11:00-19:00 Mon-Fri
(Repair Status Only )
11:00-13:00 Sat
Malaysia
0060-320535077
10:00-19:00 Mon-Fri
Philippine
1800-18550163
09:00-18:00 Mon-Fri
India
1800-2090365
09:00-18:00 Mon-Sat
India(WL/NW)
09:00-21:00 Mon-Sun
Indonesia
0062-2129495000
09:30-17:00 Mon-Fri
500128 (Local Only)
9:30 – 12:00 Sat
Vietnam
1900-555581
08:00-12:00
13:30-17:30 Mon-Sat
Hong Kong
00852-35824770
10:00-19:00 Mon-Sat
Americas
USA
1-812-282-2787
8:30-12:00 EST Mon-Fri
Canada
9:00-18:00 EST Sat-Sun
Mexico
001-8008367847
08:00-20:00 CST Mon-Fri
08:00-15:00 CST Sat
Middle East +
Africa
Egypt
800-2787349
09:00-18:00 Sun-Thu
Saudi Arabia
800-1212787
09:00-18:00 Sat-Wed
UAE
00971-42958941
09:00-18:00 Sun-Thu
Turkey
0090-2165243000
09:00-18:00 Mon-Fri
South Africa
0861-278772
08:00-17:00 Mon-Fri
Israel
*6557/00972-39142800
08:00-17:00 Sun-Thu
*9770/00972-35598555
08:30-17:30 Sun-Thu
Balkan Countries
Romania
0040-213301786
09:00-18:30 Mon-Fri
Bosnia
Herzegovina
00387-33773163
09:00-17:00 Mon-Fri
Bulgaria
00359-70014411
09:30-18:30 Mon-Fri
00359-29889170
09:30-18:00 Mon-Fri
Croatia
00385-16401111
09:00-17:00 Mon-Fri
Montenegro
00382-20608251
09:00-17:00 Mon-Fri
Serbia
00381-112070677
09:00-17:00 Mon-Fri
Slovenia
00368-59045400
08:00-16:00 Mon-Fri
00368-59045401
Estonia
00372-6671796
09:00-18:00 Mon-Fri
Latvia
00371-67408838
09:00-18:00 Mon-Fri
Lithuania-Kaunas
00370-37329000
09:00-18:00 Mon-Fri
Lithuania-Vilnius
00370-522101160
09:00-18:00 Mon-Fri
Frequently Asked Questions (FAQs)
The client cannot establish a wireless connection with the router.
Out of Range:
Put the router closer to the wireless client.
Try to change the channel settings.
Authentication:
Use wired connection to connect to the router.
Check the wireless security settings.
Press the Reset button at the rear panel for more than five seconds.
Cannot find the router:
Press the Reset button at the rear panel for more than five seconds.
Check the setting in the wireless adapter such as SSID and encryption settings.
Cannot access the Internet via wireless LAN adapter.
Move the router closer to the wireless client.
Check whether the wireless adapter is connected to the correct wireless router.
Check whether the wireless channel in use conforms to the channels available in your country/area.
Check the encryption settings.
Check if the ADSL or Cable connection is correct.
Retry using another Ethernet cable.
If the ADSL “LINK” light blinks continuously or stays off, Internet access is
not possible - the Router is unable to establish a connection with the ADSL
network.
Ensure that all your cables are all properly connected .
Disconnect the power cord from the ADSL or cable modem, wait a few minutes, then reconnect the cord.
If the ADSL light continues to blink or stays OFF, contact your ADSL service provider.
Network name or encryption keys are forgotten.
Try setting up the wired connection and configuring the wireless encryption again.
Press the Reset button of the wireless router for more than five seconds.
Factory default settings:
User name / Password:
admin / admin
IP address:
192.168.1.1
SSID:
ASUS
Where can I find more information about the wireless router?
User Manual in the support CD
Online FAQ site:
Technical Support s
ite:
Customer Hotline: Refer to the Support Hotline in this Quick Start Guide
NCC Warning
Manufacturer:
ASUSTeK Computer Inc.
Tel:
+886-2-2894-3447
Address:
No. 150, LI-TE RD., PEITOU, TAIPEI 112, TAIWAN
Authorised representative
in
Europe:
ASUS Computer GmbH
Address:
HARKORT STR. 21-23, 40880 RATINGEN, GERMANY
Authorised distributors
in
Turkey:
BOGAZICI BIL GISAYAR SAN. VE TIC. A.S.
Tel:
+90 212 3311000
Address:
AYAZAGA MAH. KEMERBURGAZ CAD. NO.10 AYAZAGA/ISTANBUL
CIZGI Elektronik San. Tic. Ltd. Sti.
Tel:
+90 212 3567070
Address:
CEMAL SURURI CD. HALIM MERIC IS MERKEZI
No: 15/C D:5-6 34394 MECIDIYEKOY/ISTANBUL
AEEE Yönetmeliğine Uygundur.