Asus VG23AH User Manual - Page 24

3.3 Troubleshooting (FAQ) Problem Possible Solution Power LED is not ON • Press the button to check if the monitor is in the ON mode. • Check if the power cord is properly connected to the monitor and the power outlet. The power LED lights amber and • Check if the monitor and the computer are in the there is no screen image ON mode. • Make sure the signal cable is properly connected the monitor and the computer. • Inspect the signal cable and make sure none of the pins are bent. • Connect the computer with another available monitor to check if the computer is properly working. Screen image is too light or dark • Adjust the Contrast and Brightness settings via OSD. Screen image bounces or a wave • Make sure the signal cable is properly connected to pattern is present in the image the monitor and the computer. • Move away electrical devices that may cause electrical interference. Screen image has color defects (white does not look white) • Inspect the signal cable and make sure that none of the pins are bent. • Perform All Reset via OSD. • Adjust the R/G/B color settings or select the Color Temperature via OSD. 3D function is not working well • For "2D to 3D": Press the "2D to 3D" hot key [ ] to turn on this function if the input image is 2D. Adjust "3D Depth" in the OSD menu to adjust 3D performance. Make sure the 3D glasses is used for this monitor. • For Real 3D: Make sure the input source is HDMI, and the cable is connected. DVI & VGA are not supported for Real 3D function. • Make sure your graphics card or DVD player support HDMI 1.4. • Make sure the 3D glasses is used for this monitor. • Make sure the computer was installed with Microsoft® Windows Vista or Windows 7 operating system, and with application of 3D media player. 3-10 Chapter 3: OSD (On-Screen Display) Menu