Asus Xonar U3 PLUS User Guide - Page 32

Troubleshooting and FAQs, Troubleshooting]

Page 32 highlights

9. Troubleshooting and FAQs [Troubleshooting] The audio card driver could not be installed on my PC. Instructions: 1. Make sure that you have properly plugged Xonar U3 PLUS into a USB port. 2. Check that the Windows hardware device manager has discovered a USB audio device. If no device is found, try scanning for new hardware or restart Windows. 3. Remove Xonar U3 PLUS, plug it into another USB port, and try again. I cannot find the Xonar U3 PLUS Audio Center Instructions: 1. Make sure you have installed the driver 2. Locate the Xonar U3 PLUS Audio Center icon in the system tray on the bottom right-hand corner of the screen. Double-click the icon to open the Xonar U3 PLUS Audio Center utility. 3. If the icon could not be found in the system tray, go to the Windows Control Panel and double click the "Xonar U3 PLUS Audio Center" icon to make it visible in the system tray again. 4. After the driver installation is complete, it's recommended that you reboot your computer to complete the setup. If the icon still doesn't appear, please try installing the driver package again. I cannot hear any sound from my analog speakers Instructions: 1. Ensure that you have connected speakers properly and have powered on your speakers. 2. Ensure that the device master volume or the software player has NOT been muted on the Xonar U3 PLUS Audio Center. 3. If you are using Dolby Digital Live encoder through the S/PDIF output, the analog output will be muted to get rid of the interference between your digital speaker system and analog speakers or headphones. Please check if this is the case. 4. Try restarting your Windows. 26 ASUS Xonar U3 PLUS

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34

26
ASUS Xonar U3 PLUS
9.
Troubleshooting and FAQs
[Troubleshooting]
The audio card driver could not be installed on my PC.
Instructions:
1.
Make sure that you have properly plugged Xonar U3 PLUS into a USB port.
2.
Check that the Windows hardware device manager has discovered a USB
audio device. If no device is found, try scanning for new hardware or restart
Windows.
3.
Remove Xonar U3 PLUS, plug it into another USB port, and try again.
I cannot find the Xonar U3 PLUS Audio Center
Instructions:
1.
Make sure you have installed the driver
2.
Locate the Xonar U3 PLUS Audio Center icon in the system tray on the
bottom right-hand corner of the screen. Double-click the icon to open the
Xonar U3 PLUS Audio Center utility.
3.
If the icon could not be found in the system tray, go to the Windows Control
Panel and double click the “Xonar U3 PLUS Audio Center” icon to make it
visible in the system tray again.
4.
After the driver installation is complete, it’s recommended that you reboot
your computer to complete the setup. If the icon still doesn’t appear, please
try installing the driver package again.
I cannot hear any sound from my analog speakers
Instructions:
1.
Ensure that you have connected speakers properly and have powered on
your speakers.
2.
Ensure that the device master volume or the software player has NOT been
muted on the Xonar U3 PLUS Audio Center.
3.
If you are using Dolby Digital Live encoder through the S/PDIF output, the
analog output will be muted to get rid of the interference between your digital
speaker system and analog speakers or headphones. Please check if this is
the case.
4.
Try restarting your Windows.