Belkin F1D094 User Manual - Page 11

Troubleshooting

Page 11 highlights

Troubleshooting Video: Q: I am getting ghosting, shadowing or fuzzy images on my monitor. What do I do? A: • Check the cables and make sure they are inserted properly. • Your resolution and/or refresh rate is extremely high, or your cable is too long. Replace your VGA cables with coaxial, double-shielded cables such as Belkin Part #A3H981-XX. • Check to make sure that the power adapter is plugged in and is working properly. It must be 9VDC, 500mA minimum. • Lower your refresh rate and/or screen resolution settings. Keyboard: Q: The keyboard is not detected, or a keyboard error is reported during boot-up. A: • Check the cables and make sure they are inserted properly. Q: The computers boot up fine, but the keyboard does not work. A: • Make sure it is plugged in properly. • Make sure the keyboard works when directly plugged into the computer. • Try a different keyboard. • Check to make sure that the power adapter is plugged in and is working properly. It must be 9VDC, 500mA minimum. Mouse: Q: The mouse is not detected during boot-up. A: • Check the cables and make sure they are inserted properly. • Check your computer/motherboard documentation and make sure that the PS/2 mouse port (or IRQ) is enabled. 11

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11
Troubleshooting
Video:
Q: I am getting ghosting, shadowing or fuzzy images on my monitor.
What do I do?
A:
Check the cables and make sure they are inserted properly.
Your resolution and/or refresh rate is extremely high, or your cable is too
long. Replace your VGA cables with coaxial, double-shielded cables such as
Belkin Part #A3H981-XX.
Check to make sure that the power adapter is plugged in and is working
properly. It must be 9VDC, 500mA minimum.
Lower your refresh rate and/or screen resolution settings.
Keyboard:
Q: The keyboard is not detected, or a keyboard error is reported during boot-up.
A:
Check the cables and make sure they are inserted properly.
Q: The computers boot up fine, but the keyboard does not work.
A:
Make sure it is plugged in properly.
Make sure the keyboard works when directly plugged into the computer.
Try a different keyboard.
Check to make sure that the power adapter is plugged in and is working
properly. It must be 9VDC, 500mA minimum.
Mouse:
Q: The mouse is not detected during boot-up.
A:
Check the cables and make sure they are inserted properly.
Check your computer/motherboard documentation and make sure that the
PS/2 mouse port (or IRQ) is enabled.