BenQ P992 User Manual - Page 7

Benq Color Monitor User’s Manual

English 7

English

6. Troubleshooting

Can’t find Benq P992 on the Windows

®

XP/ ME/

2000/ 98/ 95 monitor lists.

You need to update the Windows® XP/ ME/ 2000/ 98 or

Windows® 95 setup information for your Benq P992. You

can download the updated file from the web site (http://

www.benq.com)

There is no picture on the screen.

Check:

a

Video sync signal. The video sync signal must be specified

for the monitor.

a

Power saving mode. Press any key and move the mouse

to deactivate the mode.

a

Signal cable connector pins. If there are bent or missing

pins, consult your place of purchase.

The picture is scrolling or unstable.

Check:

a

Signal connector pin assignments. Replace with a correct

one if they are not operative.

a

Signal cable connector pins. If there are bent or missing

pins, consult your place of purchase.

a

Graphics card. See if the settings are made properly.

a

Scanning frequency. Change the settings of your graphics

card to acceptable options.

a

Remove magnetic objects near the monitor.

Need More Help?

If your problems remain after checking this manual, please

contact your place of purchase or e-mail us at: DPLserv-

[email protected]

7. Specifications

Picture Tube

Size

19” (48 cm) diagonal

Dot pitch

0.25 mm dot pitch

Surface coating

AR, AG, AS coating

Max. Viewable size

18” (45.7 cm)diagonal

Power supply

Input voltage

100~240V AC, 50~60 Hz

PFC 100~120V; 200~240V AC, 50~60 Hz

Power consumption

110 W ( Max.)

Max. resolution

1600 X 1200

Horizontal Frequency

30-98 KHz

Vertical Frequency

50-160 Hz

Video Input

15-pin mini D-sub

Adjustable Timing

9 factory preset,15 user mode

User’s control

5 buttons

X-Radiation

DHHS, PTB

Regulatory Compliance

UL, FCC-B,C-Tick TÜV/Ergo-

nomics, VCCI, ISO-9241-3, FI,

MPR II, TCO’99 (optional), CE

(Optional)

Plug & Play

DDC 2B

Ambient Temperature

Operating

+5°c~+40°c/ +41°F~+104°F

Storage

-20°c~+60°c/ -4°F~ +141°F

Humidity

Operating

20%~90%

Storage

10%~90%

Dimensions ( W x H x D )

455 mm x 466 mm x 463 mm

Weight ( net )

21 Kg

Section	Page
1. The AC plug isolates this equipment from the AC supply.	1
2. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aeroso...	1
3. Slots and openings in the cabinet and the back or bottom are provided for ventilation. They mu...	1
4. This product should be operated from the type of power indicated on the marking label. If you ...	1
5. This product should be operated with a 3-wire grounding-type plug, a plug having a third (grou...	1
6. Never push objects of any kind, or spill liquid of any kind into this product.	1
7. Do not attempt to service this product yourself, as opening or removing covers may expose you ...	1
8. Use only the proper type of power supply cord set (provided in your PC box) for this unit. It ...	1
9. The power supply cord serves as a power disconnect device for plug able equipment. The socket ...	1
1. Reorient or relocate the receiving antenna.	2
2. In crease the separation between the equipment and receiver.	2
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is...	2
4. Consult the dealer or an experienced radio/television technician for help.	2
1. If you find some parts of the monitor display discolored due to magnetic fields generated by e...	2
2. Do not remove the monitor from its swivel base while the power is on to prevent discoloration....	2
3. Shielded power cord and interface cable, if any, must be used in order to comply with the emis...	2
Do not expose the monitor to direct sunlight or heat.	2
Do not spill liquid on the monitor.	2
Do not attempt to open the monitor. You may be hurt by electric shock. For service, call your pla...	2
Do not use your monitor when magnets or electronic products are operating nearby.	2
Do not use harsh chemicals or strong cleaning solvents to clean the monitor screen. Wipe it with ...	2
Do not place anything on your monitor. Bad ventilation may elevate temperature in the monitor	2
Benq Color Monitor User’s Manual	3
1. Features	3
19” shadow mask flat tube, with it’s 18” viewable size	3
Supports high refresh rates up to 85Hz at 1280x1024 resolution.	3
The On-Screen Display (OSD) allows you to adjust all settings simply with on-screen menus.	3
With DDC 2B™, it is compatible with Plug’n Play feature of Windows® XP/ ME/ 2000/ 98 and Windows®...	3
Power saving function. When the system is idle ( in off mode), the monitor automatically cuts its...	3
The monitor is packaged in recycled packing materials and no CFCs are used in the manufacturing p...	3
2. Power Management & Factory Preset Timings	3
3. Installing the Swivel Base	4
1. Place the monitor on its side. Locate the arrow and the four slots at the bottom of the monitor.	4
2. As directed by the arrow inscribed on the swivel base, insert the four pegs on the base into t...	4
3. Push the swivel base gently toward the front of the monitor until it is locked. Place the moni...	4
4. Installing the Monitor	4
1. Make sure that the system power is turned off.	4
2. Plug the signal cable into the video signal port of your computer and fix it with the two screws.	4
3. Connect the power cord to the monitor and attach it to power source.	4
4. Turn on the computer and the monitor.	4
5. Panel Key Introduction	5
1. Exit key : returns to last page, quits the menu system.	5
2. 3 / : adjusts the parameter setting to a lower value or adjusts contrast setting.	5
3. 4 / : adjusts the parameter setting to a higher value or adjusts brightness setting.	5
4. Enter key : goes into submenus or selects items.	5
5. Status Indicator	5
6. Power Switch: turns the monitor on or off.	5
6. Troubleshooting	7

BenQ P992 User Manual - Page 7

Troubleshooting, Specifications

Page 7 highlights