BenQ PW9500 DLP Projector User Manual

BenQ PW9500 DLP Projector Manual

BenQ PW9500 DLP Projector manual content summary:

  • BenQ PW9500 DLP Projector | User Manual - Page 1
    PX9600 / PW9500 Digital Projector BenQ User Manual
  • BenQ PW9500 DLP Projector | User Manual - Page 2
    Table of contents Important safety instructions 4 Overview 7 Shipping contents 7 Projector exterior view 8 Front and upper side view 8 Rear View 8 Left side view 8 Upper Right side View 9 Under View 9 Control panel and
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    Wheel 62 Cleaning the Filters 64 Troubleshooting 66 Indicator Messages 66 Common Problems and Solutions 67 Tips for Troubleshooting 67 Image Problems 68 Specifications 70 Dimensions 71 Timing chart 72 3D Supported Timing 73 RS232 Command Control 74
  • BenQ PW9500 DLP Projector | User Manual - Page 4
    for your purchase of this quality BenQ projector. For the best results, please read this manual through carefully as it is your guide through the control menus and operation. Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information
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    English 3. Do not block the vents holes while the projector is on (even in standby mode): - Do not cover the projector with any item. - Do not place the projector on a blanket, bedding or any other soft surface. 9. Do not look straight into the projector lens during operation. It may harm your
  • BenQ PW9500 DLP Projector | User Manual - Page 6
    attempt to replace the lamp assembly until the projector has cooled down and is unplugged from the power supply. 14. When you think service or repair is required, take the projector only to a suitably qualified technician. 15. Do not attempt to disassemble this projector. There are dangerous
  • BenQ PW9500 DLP Projector | User Manual - Page 7
    is only supplied in some specific regions. Please consult your dealer for detailed information. Projector without lens Remote Without AA batteries Warranty card User manual CD Quick start guide Power cable VGA cable C-Type Color wheel Anti-Theft Screw Wired Remote cable Lens Hole Cap 7
  • BenQ PW9500 DLP Projector | User Manual - Page 8
    . Screen Trigger output 15. RS-232 control input 16. S-Video input 17. Video input 18. Components Y/Pb(Cb)/Pr(Cr) input 19. USB port for service 20. LAN-RJ45 21. Computer 1, D-Sub VGA input 22. Monitor Out, only for computer 1. 23. Computer 2, RGBHV(H+V), Y/Pb(CB)/Pr(Cr) input 24. Air Filter
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    English Upper Right side View 27. Handle 27 Under View 29 28 28. Ceiling support holes (Mounting Screw: M4*12mm) 29. Air Filter 9
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    in standby mode Select the input source Auto Sync to optimize image size, position, and resolution Green / Red / Orange / Flashing See Indicator Messages page 66 Troubleshooting Green / Red / Orange / Flashing See Indicator Messages page 66
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    English Remote control and functions Devices Status LED ON OFF FOCUS+ FOCUSZOOM + Function Lights when the remote control is used Turn the projector on at standby mode Turn the projector off (standby mode) Focus the projection image Focus the projection image Increase the projection image size
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    English Remote control operation • Make sure that there is nothing positioned between the remote control and the infrared (IR) sensors on the projector that might obstruct the IR beam from the remote control reaching the projector. • The effective range of the remote control is up to 7 meters, and
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    or humid environment like the kitchen,bathroom, sauna, sunroom, or in a closed car. • Dispose of used batteries according to the battery manufacturer's instructions and local environment regulations for your region. • If the remote control will not be used for an extended period of time, remove the
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    English Projection lens selection and Installation When installing the lens into the projector, be sure to remove the lens cap from the back of the optional lens before installing the optional lens into the projector. Failure to do so will cause damage to the projector. Installing or Removing the
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    English Removing the Existing Lens From the Projector 1. Push the LENS CHANGE button all the way in and rotate the lens counterclockwise. The existing lens will be disengaged. 2. Pull out the existing lens slowly. • Do not shake or place excessive pressure on the projector or the lens components as
  • BenQ PW9500 DLP Projector | User Manual - Page 16
    English Choosing a location Your projector is designed to be installed in one of four possible installation locations. Your room layout or personal preference will dictate which installation location you select. Take into consideration the size and position of your screen, the location of a
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    English Throw distance and screen size Example of PW9500 using Standard lens: The further your projector is from the screen or wall, the larger the image. The minimum size the image can be is approximately 40 inches (1 m) measured diagonally when the projector is roughly 79.8 inches (2.03 m) from
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    English PX9600 Screen Size 5J.JAM37.011 5J.JAM37.021 5J.JAM37.001 5J.JAM37.051 Wide Fix Lens Wide Zoom Lens STD Lens Semi long Zoom1 Diagonal Width Height(B) Distance(A) N/A Wide Tele Wide Tele Wide Tele (inch) (m) (inch) (m) (inch) (m) (inch) (m) (inch) (m) (inch) (m) (inch)
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    English Lens Shift Adjustable Range The adjustable range for lens shift is tabulated below and subject to the conditions listed. The drawings below apply to the standard lens only. Desk-Front Projection Vertical Shift Max 0.5V Height of projected image 1V Ceiling Mount-Front Projection 1V
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    English Making Connections Preparations When connecting a signal source to the projector, be sure to: 1. Turn off all equipment before making any connections. 2. Use only the correct type cables for each source with proper type plugs. 3. Ensure that all cable plugs are firmly fitted to the
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    English Connecting DVI-D devices DVI-D (Digital Visual Interface) supports uncompressed video data transmission between compatible devices like DTV tuners, DVD players and displays over a single cable. It provides pure digital viewing and listening experience.
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    English Connecting component-video devices Be sure to match the corresponding colors between the cables and the terminals. The BNC type component video jacks are provided for connection to video output devices. Component cable AV equipment: DVD player, digital tuner, etc. Video cable • If you
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    English Connecting a computer Connect the projector to a computer with a VGA cable. 5 x BNC cable Laptop or desktop computer VGA cable Many laptops do not turn on their external video ports when connected to a projector. Usually a key combination like Fn + F3 or CRT/LCD key turns the external
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    English Connecting a monitor If you want to view your presentation close-up on a monitor as well as on the screen and the MONITOR OUT jack is available on your projector, you can connect the MONITOR OUT signal output jack on the projector. or VGA cable VGA to DVI cable • The MONITOR OUT only works
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    English Using the projector Preparations 1. Plug in and turn all of the connected equipment on. 2. If not already in, plug the supplied power cable into the AC inlet on the rear of the projector. 3. Plug the power cable into a wall power outlet and turn the wall switch on. Please use the original
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    possible dangers such as electric shock and fire. Refer to the following guide to power on the projector. 1. Turn the main power switch to flashing or blink there may be a problem with the start up. Please refer to the Troubleshooting section page 66 Troubleshooting . If you attempt to re-start
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    . To select the video source: The Input Source can be selected from the projector's control panel or from the remote control. Refer to the following guide to select the desired input source 1. Press INPUT key on the remote control or control panel to display INPUT Menu. 2. Select your desired input
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    English Using the menus The projector is equipped with multilingual On-Screen Display (OSD) for making various adjustment and settings, below is the overview of the OSD menu. To use the OSD menu, please set the OSD menu to your familiar language. Main menu Highlight Press MENU to go back to the
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    Image Adjusting the image position The projected image position and Size can be adjusted manually from the control panel or the remote control unit. Refer to the following guides to adjust Picture Position manually. 1. Press the LENS SHIFT key on the projector in any direction or LENS SHIFT
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    English Fine-tuning the image size and clarity 1. Press the ZOOM + or ZOOM- button on the control panel or the remote control to adjust the projected imaged as you desired. 2. Sharpen the picture by pressing FOCUS+ or FOCUS- button on the control panel or the remote control. Adjusting the
  • BenQ PW9500 DLP Projector | User Manual - Page 31
    English Correcting picture distortion When the image is projected either from the top or from the bottom towards the screen at angle, the image becomes distorted trapezoidally. Keystone function in the Installation>Advance Setting>Keystone can be used to correct trapezoidal distortion, press ◄/►
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    longer required, it is important to shut it down correctly to avoid damage or unnecessary wear and tear to the projector. Refer to the following guide to turn the projector Off. • Do not unplug the power cable from the wall outlet or projector when the projector is powered on, it may
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    English Using On-Screen Display Using the Menus The projector has an On-Screen Display (OSD) that lets you make image adjustments and change various settings. Navigating the OSD You can use the remote control or the buttons on the top of the projector to navigate and make changes to the OSD. The
  • BenQ PW9500 DLP Projector | User Manual - Page 34
    English On-Screen Display (OSD) menus Use the following illustrations to quickly find a setting or determine the range for a setting. Please note that the on-screen display (OSD) menus vary according to the signal type selected. Menu Map Menu PICTURE Signal Video Setup Sub Menus and Controls
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    English Menu Setup Installation Sub Menus and Controls 3D MODE DLP® LinkTM On, Off DLP® LinkTM Invert Aspect Ratio Normal, Full, 4:3, 16:9 Advance Setting Security Lock Enable, Disable Keypad Lock Confirm No, Yes Image Capture Save Image No, Yes Delete No, Yes Wall Color
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    English Picture The pre-defined picture mode settings can be altered via the available items shown in the Picture menu such as picture mode, brightness, color temperature...etc.. Picture Mode Select a set of preset values using ◄ or ► from the list, Presentation: Maximizes the brightness of the
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    English Color Adjust the Color value using ◄ or ► to increase or decrease color input to the picture. Tint Adjust the Tint value using ◄ or ► to increase or decrease the color hue of the picture. Sharpness Adjust the Sharpness value using ◄ or ► to sharpen or blur the borders between colors and
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    English Color Temperature Set the color temperature to Warm, Standard or Cold. About color temperatures: There are many different shades that are considered to be "white" for various purposes. One of the common methods of representing white color is known as the "color temperature". A white color
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    English Hue Use ◄ or ► to adjust Hue of the main color as below. Main Color Hue R Magenta Yellow G Yellow Cyan B Cyan Magenta C Green Blue M Blue Red Y Red Green Saturation Use ◄ or ► to adjust Saturation of the main color, the selected color become lighter or thicker. Value
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    not automatically performed. Auto Sync may take some time to complete, depending on the image. When the optimum image can not be achieved, please use manual adjustment. 40
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    English Video Overscan The edge of the image may or may not be displayed correctly, this function allows you to set Overscan On to crop the the border area of the image. The function is available for 480p, 576P, 720p, 1080i and 1080p from COMPUTER 1/2, COMPONENT or DVI-D input. Video System Set the
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    English Setup Auto Search This function enables the projector to detect the input signal and to switch the input mode automatically when the project is turned on. Set it to On to enable Auto Search function or Off to disable it. Auto Power Off This function enables the projector to enter standby
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    English Standby Mode Standby Mode allows you to put the projector in the standby condition to consume less power, two standby modes are selectable as below. Standard Monitor out, LAN/RS232C and Network functions are activated in standby mode. Eco Monitor out, LAN/RS232C and Network functions
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    left and right eyes. • For viewing 3D image, the source device should support the field sequential format. • If the projector, 3D playback device or 3D in front of the screen directly as much as possible. See the operation manual of your 3D LCD glasses. Aspect Ratio Select from Normal, Full, 4:3,
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    recorded in a safe place where only authorized users have access. • If you lose or forget the password, please contact BenQ Authorized Dealer or Service Center. Keypad Lock To prevent unauthorized operation by projector control panel, use this function to lock the buttons on the projector. No:Turn
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    English Image Capture This function allows you to capture the projected image from RGB signal and set it as a startup image or background image when no signal is detected. Save Image Press Enter or ► to capture the desired image and press Yes to execute Image capture. It takes 1 to 2 minutes to
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    English Wall Color This function allows you to project the image to the colored wall or board without using a screen. Whiteboard: Image is projected to a whiteboard. Digital Zoom Press arrow key ◄ to reduce the image size or arrow key ► magnify the image on projection screen. Messaging The function
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    English Installation The Installation tab contains menu options for various setup conditions such as orientation and remote sensor mode and is accessed through the Setting menu. The following table lists all functions with a brief description. Language Select the OSD language to be used. Lamp
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    English For lamp protection, the lamp switching may take several minutes. Projection Mode Projection Mode enables you to set how the projected image is displayed. Select from the following. Front Standard forward facing projection (Default setting). Rear Standard rear projection. Enables the
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    English Test Pattern Display a test pattern for installation. The test pattern can be displayed by using ◄ or ► or TEST Pattern on the remote control. If using remote control, press ▲ or ▼ on the remote control to select the desired test pattern. 50
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    English Advance Setting Keystone When the image is projected either from the top or from the bottom toward the screen at an angle, the image becomes distorted, use Keystone function to correct the distortion, the adjustable range is approximately +30 degree. Use ◄ or ► button to adjust keystone
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    ◄ or ► , On: Enable configuration parameters for IP Address, Subnet Mask, Gateway and DNS automatically. Off: Set IP Address, Subnet Mask, Gateway and DNS manually. IP Address Press ◄ or ► to display IP address input window as below, use ▲ or ▼ to change the IP address. Default setting: 192.168
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    English DNS Set DNS by Using ◄ or ► to select the digit and ▲ or ▼ to change. Default setting: 000.000.000.000 Apply Apply and save settings, please select Yes to apply the settings. • Avoid setting an IP address that duplicates the IP Address of other network equipment. • For details about network
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    English Reset All reset All reset allows you to initialize the settings you have made in the projector, press Enter or ► to reset the settings. The follow items can not be initialized - Lamp Timer - Imaged retained using Image Capture - Filter Timer Filter Timer Reset The function allows you to
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    English Information INPUT Current input source. Signal Info Current input signal information is displayed. Lamp Timer Projector counts each lamp usage for reminding the remaining lamp life and usage.The lamp life and remaining are calculated numbers for reference only, actual lamp life may vary
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    the user must define a keyword. Locking the Projector To setup the security keyword, refer to the following guide. 1. Press Menu on the OSD control panel on the projector or remote control to display the Main menu PIN code, the projector can no longer be stared. Contact your or the service center. 56
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    English Unlocking the Projector To unlock the projector, refer to the following guide. 1. When the projector is locked, either by request during operation or at start up, the locked message is displayed. 2. To unlock the projector, press Menu
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    parts of the projector except the lamp. Contact your dealer or local customer service center if the projector fails to operate as expected. Cleaning the lens Clean for the projector. Please refer to the Spec. page in this manual or consult your dealer about the range. Retract the adjuster feet.
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    after the projector has cooled down. (Follow carefully the instructions in the Lamp Replacement section of this manual.) Continuous use of the lamp with LAMP 1 and technicians and who are familiar with projector service. Inappropriate attempts to service the unit by anyone, especially those who
  • BenQ PW9500 DLP Projector | User Manual - Page 60
    English 1.Turn the power off and disconnect the projector from the power outlet.Turn off all connected equipment and disconnect all other cables. 4. Pull firmly on the module handle in the direction shown to remove the lamp. 2. Remove the screws on the lamp cover (A), and slide the lamp cover as
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    English 5. Reverse steps 1 to 3 to install the new lamp module(s). new Lamp 8. Replace the lamp cover. close the lamp cover (A) and lock attached screws (B). A B 6.Tighten the screw securing the lamp box. Reconnect the lamp connector. 7. Ensure the handle is fully locked in place. 9.Tighten the
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    . An additional sixsegment color wheel is optional. To replace the color wheel (located under the lamp cover adjacent to lamp 1) refer to the following guide. Wait until the lamp house and the color wheel cool off. 1.Turn the power off and disconnect the projector from the power outlet.Turn off
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    English 5. Insert the six-segment color wheel. 6. Secure the retaining screws as shown, and then close the lamp cover. Storing Unused Color Wheel: Keep the unused color wheel in the zipper bag in which the 6-segment color wheel (not supplied) was packaged. This bag prevents dust from falling or
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    at the same time to synchronize the Filter time display. The Filter Message item should be enabled in the Options menu. Refer to the following guide to clean the filters. 1.The left-side and rear filters can be cleaned as demonstrated in the following images. Only clean the outside of the
  • BenQ PW9500 DLP Projector | User Manual - Page 65
    English 4. Lift the filter foams from all three filter holders in the direction shown. Remove them completely from each filter holder and discard. 5. Place a replacement foam and press down firmly. 6. Replace the filter holders by push-ing gently in the direction shown. 65
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    English Troubleshooting Indicator Messages Several indicator messages are used by the projector to alert users of problems with setup or internal parts.The LEDs on the top surface of the be blocked. ‧Internal circuit may be fail. Contact with your nearest authorized dealer or service center. 66
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    parts. For example, if you replace batteries and the problem remains, put the original batteries back and go to the next step. Keep a record of the steps you take when troubleshooting: The information may be useful when calling for technical support or for passing on to service personnel. 67
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    resetting the lamp connections. 5. Replace the lamp module. 6. Remove the lens cap. 7. Put the old lamp back in the projector and have the projector serviced. Problem:The lamp goes off 8. Power surges can cause the lamp to turn off. Press the power button twice to turn off the projector.When the
  • BenQ PW9500 DLP Projector | User Manual - Page 69
    English Remote Control Problems Problem:The projector does not respond to the remote control 1. the batteries. 6. Turn off other Infrared-enabled devices in the vicinity. 7. Have the remote control serviced. 8. Ensure that the remote control code conforms to the projector's code. 9. Ensure that the
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    (D-sub 15 p) Trigger (φ3.5mm stereo min jack) Lan (RJ-45) Wired Remote Control and Service terminal (φ3.5mm stereo minjack) RS-232C USB (Type B) for service Power Requirement Input Current Power Consumption (standby Mode: Standard/Eco) Operation Temperature Storage Temperature Dimensions
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    English Dimensions 505 386 206 71
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    English Timing chart The following table shows compatible signal types, their resolution and frequency refresh rates. Horizontal: 15kHz, 31kHz to 90 kHz, Vertical: 50 Hz to 85 Hz Mode Resolution H-Sync (KHz) V-Sync (Hz) Analog 31.5 60 O 37.9 72 O VGA 640x480 37.5 75 O 43.3 85 O 35
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    English 3D Supported Timing Mode VGA XGA WXGA Resolution 800x600 1024x768 1280x800 1280x720 H-Sync (KHz) V-Sync (Hz) 37.9 60 77.1 120 48.4 60 98.6 120 49.7 60 101.6
  • BenQ PW9500 DLP Projector | User Manual - Page 74
    English RS232 Command Control Function Type Description Write Power Write Read Write Write Source Selection Write Write Write Write Read Write Write Picture Mode Write Write Write Read Write Write Read Write Write Read Write Write Read Write Write Picture Setting Read
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    English Operation Settings Read Write Write Read Write Write Read Write Write Write Baud Rate Write Write Write Write Lamp Control Write Read Read Read Write Write Read Read Write Write Read Write Write Read Write Write Write Write Write Write Miscellaneous Write Write Write Write
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    English Write Write Write Write Write Write Write Write Miscellaneous Write Read Write Read Read Write Read Write Read Read Lens Shift Up Lens Shift Down Lens Shift Left Lens Shift Right Focus Plus Focus Minus Zoom Plus Zoom Minus AutoSync Get Filter Timer System Reset Get F/W Version Get Tint Set
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    English BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international
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    visit http://www. benq.com for the latest version of this manual. Statement regarding hyperlinks and third-party websites BenQ is not responsible their content by expression or by implication. Any third party content or service preinstalled in this product is provided "as is". BenQ does not,
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PX9600 / PW9500
Digital Projector
BenQ User Manual