BenQ S660C User Manual - Page 171

Troubleshooting If you encounter problems while using the phone, or if it performs erratically, you can consult the information in the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Poor reception Echo or noise Possible cause • The network signal is too weak at your current location - for example, in a basement or near a tall building-because wireless transmissions can not effectively reach it. • The network is busy at the current time (for example, during peak times, there may be too much network traffic to handle additional calls). • You are too far away from a base station for your network operator. • Poor network trunk quality on the part of your network operator. • Poor local telephone line quality. Solution Move to a location where the network signal can be properly received. Avoid using the phone at such times, or try again after waiting a short time. You can request a service area map from your network operator. Hang up the phone and dial again. You may be switched to a better-quality network trunk or phone line. Troubleshooting 157