BenQ W5000 User Manual - Page 48

English W20000-en.book Page 48 Monday, October 22, 2007 3:35 PM Troubleshooting Problem Cause Remedy There is no power from the power cable. The projector does not The power switch is not in the on turn on. position. Plug the power cable into the AC inlet on the rear of the projector, and plug the power cable into to the power outlet. If the power outlet has a switch, make sure that it is switched on. (See page 19) Put the power switch in the on position. (See page 19) Attempting to turn the projector on Wait until the cooling down process has again during the cooling process. completed. The lamp cover is not securely attached. Correctly attach the lamp cover. (See page 44) The video source is not turned on or connected correctly. Turn the video source on and check that the signal cable is connected correctly. (See page 16) No picture. The projector is not correctly connected to the input source device. Check the connection. (See page 16) The input signal has not been correctly selected. Select the correct input signal with the Source buttons on the remote control or SOURCE on the projector. (See page 19) Image is unstable. The connection cables are not securely connected to the projector or the signal source. Correctly connect the cables to the appropriate terminals. (See page 16) The projection lens is not correctly focused. Adjust the focus of the lens using the focus ring. (See page 20) Picture is blurred. The projector and the screen are not aligned properly. Adjust the projection angle and direction as well as the height of this unit if necessary. (See page 23) The batteries are out of power. Replace both of the batteries with new ones. (See page 6) Remote control does There is an obstacle between the not work correctly remote control and the projector. Remove the obstacle. (See page 6) You are too far away from the projector. Stand within 8 meters (26.2 feet) of the projector. (See page 6) 48 Additional information