Bissell Healthy Home Vacuum 5770 User Guide - Page 16

Troubleshooting Vacuum cleaner won't turn on Possible causes 1. Power cord not plugged in 2. Blown fuse/tripped breaker 3. Thermal protector activated 4. Handle not fully attached WARNING: To reduce the risk of electric shock, turn power OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting. Remedies 1. Check electrical plug 2. Check/replace fuse or reset breaker 3. Allow cleaner to cool for 30 minutes, see pg. 13 4. Remove handle and reinstall Brush not rotating Possible causes 1. Brush switch turned to "Off" 2. Vacuum is in upright position 3. Brush is jammed 4. Brush needs to be reset 5. Handle not fully attached Remedies 1. Make sure brush switch is in "On" position 2. Recline vacuum to operate brush 3. Remove obstruction or debris (pg. 14), unplug cleaner to reset brush (pg. 14) 4. Unplug cleaner to reset brush (pg. 14) 5. Remove handle and reinstall Vacuum cleaner won't pick up or low suction Possible causes Remedies 1. Incorrect height setting 1. Turn dial to lower setting 2. Hose wand not properly positioned 2. Make sure hose wand is fully seated in base and diverter is in down position 3. Dirt container not installed properly 3. Check assembly of upper and lower portions, correctly position and snap into place 4. Dirt container full 4. Empty dirt container 5. Clog in cleaner 5. Follow instructions on pg. 12-13 for clearing clogs 6. Filters are dirty 6. Check and clean foam filter, check and replace HEPA filter cartridge if needed 7. Hose not properly attached 16 w w w . b i s s e l l . c o m 7. Make sure hose collar is twisted to lock position 800.237.7691 ug203-1369_5770_507.indd 16 5/31/07 1:17:06 PM