Blackberry 8120 User Guide
Blackberry 8120 - Pearl - GSM Manual
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- Blackberry 8120 | User Guide - Page 1
User Guide BlackBerry 8120 Smartphone - Blackberry 8120 | User Guide - Page 2
SWD-278813-0204092321-001 - Blackberry 8120 | User Guide - Page 3
an application to a Convenience key...12 Set owner information...12 Turn on standby mode...12 About links...12 Create a link for a PIN...13 BlackBerry basics shortcuts...13 BlackBerry basics troubleshooting...13 Shortcuts...15 BlackBerry basics shortcuts...13 Phone shortcuts...15 Camera and video - Blackberry 8120 | User Guide - Page 4
camera shortcuts...15 Camera and video camera troubleshooting...47 Media...49 Transferring and downloading media files...49 Playing media files and recording voice notes...51 Managing media files...53 Viewing pictures...57 Managing pictures...59 Media card options...60 Media shortcuts...16 Media - Blackberry 8120 | User Guide - Page 5
...17 Typing troubleshooting...103 Search...105 Messages, attachments, and web pages...105 Organizer data...107 Search data synchronization...118 Synchronize organizer data over the wireless network...118 About synchronization conflicts...118 Manage email reconciliation conflicts...118 Manage data - Blackberry 8120 | User Guide - Page 6
: Upgrading the BlackBerry Device Software over the wireless network...140 Upgrade the BlackBerry Device Software...140 Return to the previous version of the BlackBerry Device Software...140 Delete the previous version of the BlackBerry Device Software...141 Application troubleshooting...141 - Blackberry 8120 | User Guide - Page 7
...157 SIM card phone book...158 Contact list options...159 Contact troubleshooting...160 Calendar troubleshooting...169 Tasks...171 Task basics...171 Categories...154 Task list options...174 Memos...177 Memo basics...177 Categories...154 Memo list options...179 Alarm...181 About the alarm...181 Turn - Blackberry 8120 | User Guide - Page 8
Set the date and time...193 Get the date and time from the wireless network automatically...193 Date and time troubleshooting...193 Notification profiles...195 Notification basics...195 LED notification...197 Custom notification...198 Notification profile troubleshooting...200 BlackBerry Messenger - Blackberry 8120 | User Guide - Page 9
...219 Turn off data service...220 About roaming...220 Switch wireless networks manually...220 Verify the status of network connections and services...220 Wi-Fi connection settings...221 Advanced Wi-Fi connection settings...224 UMA connection settings...226 Wireless network coverage troubleshooting - Blackberry 8120 | User Guide - Page 10
249 Smart cards...251 Software tokens...254 VPN settings...255 About PGP keys...256 About security self-tests...256 Verify security software ...256 Security troubleshooting...256 Third-party application control...259 About permissions for third-party applications...259 Reset connection permissions - Blackberry 8120 | User Guide - Page 11
...169 Bluetooth technology troubleshooting...190 Date and time troubleshooting...193 Notification profile troubleshooting...200 Display troubleshooting...211 Language troubleshooting...215 Wireless network coverage troubleshooting...226 Security troubleshooting...256 Diagnostic reports...282 Wi - Blackberry 8120 | User Guide - Page 12
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technology is designed to predict words as you type them. When you use SureType technology, you press the letter key for each letter in the default typing input method for phone number and password fields. Type text using SureType technology 1. Press the letter key once for each letter in a - Blackberry 8120 | User Guide - Page 14
accidentally when you are not using your BlackBerry® device. Hold the Mute key. To turn off standby mode, press the Mute key again. About links Links appear on your BlackBerry® device as underlined text. You can have links to various items such as phone numbers, web sites, and email addresses and - Blackberry 8120 | User Guide - Page 15
and the Send key. • To lock the device, set a password. Hold the asterisk (*) key. To unlock the device, type your password. Press the Enter key. • To switch between the active notification profile and the Vibrate notification profile, hold the # key. BlackBerry basics troubleshooting I cannot type - Blackberry 8120 | User Guide - Page 16
For more information about the features that are available on your device, contact your wireless service provider or administrator. 14 - Blackberry 8120 | User Guide - Page 17
hold 0. • To add an extension to a phone number, press the X key. Type the extension number. • To set up speed dial for a contact, on the Home screen or in the phone, hold a key. • To turn on the speakerphone during a call, press the period (.) key. To turn off the speakerphone during a call, press - Blackberry 8120 | User Guide - Page 18
taking a picture, press the Volume Down key. • To change the flash mode for a picture or to turn on low-light mode for a video, press the Space key. Media shortcuts • To pause a video or song, press the Mute key. To resume playing a video or song, press the Mute key. • To move to the controls at - Blackberry 8120 | User Guide - Page 19
Click the trackball. • To type a number in a number field, press a number key. You do not need to press the Alt key. • To type a number in a text field, hold the Alt key and press the number key. • To type a letter in a number field, hold the Alt key and use the multi-tap input method. • To turn on - Blackberry 8120 | User Guide - Page 20
are viewing the presentation in text view or in text and slide view. Press Q. Attachment shortcuts • To search for text in an attachment, press Q. In a spreadsheet • To move to a specific cell, press A. • To view the content of a cell, press the Space key. • To switch worksheets, press O. Highlight - Blackberry 8120 | User Guide - Page 21
general calendar options, change the Enable Quick Entry field to No. • To schedule an appointment, press the period (.) key. • To move to the next day, week, or month, press 9. • To move to the previous day, Week view, press 8. • To move to the current date, press the exclamation point (!) key. 19 - Blackberry 8120 | User Guide - Page 22
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call, press the Menu key.Click Swap. Mute a call During a call, press the Mute key. To turn mute off, press the Mute key again. Place a call on hold 1. During a call, press the Menu key. 2. Click Hold. To resume a call, press the Menu key. Click Resume. Turn on the speakerphone During a call - Blackberry 8120 | User Guide - Page 24
. About using a headset You can purchase an optional headset to use with your BlackBerry® device. In the phone, you can use a headset button to answer or end a call, or turn on or turn off mute during a call. You can also use a headset button to make a call using a voice command. Depending on your - Blackberry 8120 | User Guide - Page 25
of the European Union). Make an emergency call • If your keyboard or BlackBerry® device is unlocked, in the phone, type the emergency number. Press the Send key. • If your keyboard or device is locked, press the Enter key. Click Emergency Call. Click Yes. Volume Adjust the volume • To increase the - Blackberry 8120 | User Guide - Page 26
Depending on your theme, you might be able to check your voice mail from the Home screen. 1. In the phone, press the Menu key. 2. Click Call Voice Mail. Change the voice mail access number If a voice mail access number is not already set on your BlackBerry® - Blackberry 8120 | User Guide - Page 27
contact to the new speed dial key. Click the trackball. • To delete the contact from the speed dial list, click Delete. Conference calls Make a conference call 1. During a call, press the Send key. 2. Type a phone number or highlight a contact. 3. Press the Send key. 4. During the second call, press - Blackberry 8120 | User Guide - Page 28
Disconnect a contact from a conference call 1. During a conference call, press the Menu key. 2. Click Drop Call. 3. Click a contact. Leave a conference call Verify that your wireless service provider supports this feature. If you make a conference call, you can leave the conference call and the call - Blackberry 8120 | User Guide - Page 29
your call logs. You can view call logs in the phone or, depending on how you set your call logging options, you can view call logs in a message list. Depending on your theme, missed calls might also appear on the Home screen. Your BlackBerry® device stores call logs for 30 days. View call logs - Blackberry 8120 | User Guide - Page 30
In the phone, highlight a call log. 2. Press the Menu key. 3. Click View History. 4. Press the Menu key. 5. Click Edit Notes. 6. Press the Menu key. 7. Click Clear Field. 8. Click the trackball. 9. Click Save. Call waiting Prerequisites: Call waiting • Verify that your wireless service plan includes - Blackberry 8120 | User Guide - Page 31
your wireless service provider has set up your SIM card for this service. Turn on call waiting If you have more than one phone number associated with your BlackBerry® device, you can change call waiting options for the active phone number only. 1. In the phone, press the Menu key. 2. Click Options - Blackberry 8120 | User Guide - Page 32
2. Click Options. 3. Click Call Forwarding. 4. Press the Menu key. 5. Click Edit Numbers. 6. Click a phone number. 7. Click Edit. 8. Change the phone number. 9. Click the trackball. Delete a call forwarding phone number You can only delete call forwarding phone numbers that you have added. 1. In the - Blackberry 8120 | User Guide - Page 33
your wireless service plan includes this service. • Verify that your wireless service provider has set up your SIM card for this service. • Verify that your wireless service provider has provided you with a call blocking password. Block calls 1. In the phone, press the Menu key. 2. Click Options - Blackberry 8120 | User Guide - Page 34
that your wireless service provider has provided you with a SIM card PIN 2 code. Turn on fixed dialing 1. In the phone, press the Menu key. 2. Click Options. 3. Click FDN Phone List. 4. Press the Menu key. 5. Click Enable FDN Mode. 6. Type your PIN2 code. 7. Click the trackball. To turn off fixed - Blackberry 8120 | User Guide - Page 35
only. Likewise, when you add a contact from the organization to your address book, you only need to type the contact's extension. Set the default country code and area code 1. In the phone, press the Menu key. 2. Click Options. 3. Click Smart Dialing. 4. Set the Country Code and Area Code fields. 33 - Blackberry 8120 | User Guide - Page 36
connect your TTY device to your BlackBerry device. To get an adapter accessory that Research In Motion has approved for use with your BlackBerry device, visit www.shopblackberry.com. Turn on TTY support 1. In the phone, press the Menu key. 2. Click Options. 3. Click TTY. 4. Set the TTY Mode field to - Blackberry 8120 | User Guide - Page 37
of the screen. To turn off TTY support, set the TTY Mode field to No. Multiple phone numbers About multiple phone numbers Your SIM card might support more than one phone number, or your BlackBerry® device might be associated with a phone number provided by your wireless service provider and an - Blackberry 8120 | User Guide - Page 38
that the network decide whether to hide or display your phone number, set the Restrict My Identity field to Network Determined. 5. Press the Menu key. 6. Click Save. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call - Blackberry 8120 | User Guide - Page 39
hold 0. • To add an extension to a phone number, press the X key. Type the extension number. • To set up speed dial for a contact, on the Home screen or in the phone, hold a key. • To turn on the speakerphone during a call, press the period (.) key. To turn off the speakerphone during a call, press - Blackberry 8120 | User Guide - Page 40
code and area code, for your contact. • If you are not receiving calls, verify that call blocking and call forwarding are turned off. • If your SIM card supports more than one phone number, but you have only one phone number, verify that the phone number is set as your active phone number. My phone - Blackberry 8120 | User Guide - Page 41
I cannot join a call If your BlackBerry® device is associated with an enterprise voice phone number, you cannot join a call that you make from or receive to your enterprise voice phone number with a call that you make from or receive to the phone number provided by your wireless service provider. 39 - Blackberry 8120 | User Guide - Page 42
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Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry® device. battery." Change the voice dialing language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service - Blackberry 8120 | User Guide - Page 44
, click Voice Dialing. 2. Set the Choice Lists field to Always Off. 3. Press the Menu key. 4. Click Save. If your BlackBerry® device identifies more than one possible match to a voice command, your device selects the best match and dials the phone number automatically. Turn off voice prompts 1. In - Blackberry 8120 | User Guide - Page 45
2. Press the Menu key. 3. Click Adapt Digits. 4. Complete the instructions on the screen. Voice dialing troubleshooting I cannot make calls device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • Verify that your keyboard is unlocked. • - Blackberry 8120 | User Guide - Page 46
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the camera, click the trackball. 2. Perform one of the following actions: • To take another picture, click the icon. • To set the picture as a caller inserted a media card into your BlackBerry® device. 1. In the video camera, click the trackball. 2. To pause recording, click the trackball. 3. Perform - Blackberry 8120 | User Guide - Page 48
lighting conditions 1. In the camera or video camera, press the Menu key. 2. Click Options. 3. Perform any of the following actions: • To change the default flash mode for pictures, change the Default Flash Setting field. • To turn on low-light mode for videos, change the Video Light field. • To - Blackberry 8120 | User Guide - Page 49
a picture, press the Volume Down key. • To change the flash mode for a picture or to turn on low-light mode for a video, press the Space key. Camera and video camera troubleshooting I cannot save pictures or videos Your BlackBerry® device memory or media card might not have enough available memory - Blackberry 8120 | User Guide - Page 50
amount of memory available for pictures. The flash dims or turns off If the battery power level drops below 20 percent, the flash dims to conserve battery power. In cold temperatures, when the battery power level drops below 20 percent, the flash might turn off. Some pictures that I take are blurry - Blackberry 8120 | User Guide - Page 51
device and your computer using the media manager tool of the BlackBerry® Desktop Manager. For more information about using the media manager tool, see the Media Manager Online Help. If you turn on media card encryption and you transfer files to your media card using mass storage mode or Bluetooth - Blackberry 8120 | User Guide - Page 52
necessary, click a category. 3. Highlight a media file. 4. Press the Menu key. 5. Click one of the following menu items: • Send As Email • Send As MMS • Send Using Bluetooth Download a ring tone Verify that your wireless service provider supports this feature. 1. In the media application, click Ring - Blackberry 8120 | User Guide - Page 53
voice note, click the progress bar. 2. Roll the trackball to the right or left. 3. Click the trackball. Play the next or previous song in a category 1. When playing a song, press the Menu key. 2. Click Next Track or Previous Track. Repeat a media file 1. In the media application, click a media type - Blackberry 8120 | User Guide - Page 54
, click a category. 3. Click a song, video, or voice note. 4. Press the Menu key. 5. Click Repeat. To stop repeating a song, video, or voice note, press the Menu key. Click Repeat. Search for a media file 1. In the media application, click a media type. 2. If necessary, click a category. 3. In - Blackberry 8120 | User Guide - Page 55
Click Save. About using a headset You can purchase an optional headset to use with your BlackBerry® device. In the phone, you can use a headset button to answer or end a call, or turn on or turn off mute during a call. You can also use a headset button to make a call using a voice command. Depending - Blackberry 8120 | User Guide - Page 56
beside Artists, Albums, or Genres. 7. Click an artist, album, or genre. 8. To add more criteria, repeat steps 6 and 7. 9. Press the Menu key. 10. Click Save. Change an automatic playlist 1. In the media application, click Music. 2. Click Playlists. 3. Click an automatic playlist. 4. Perform any of - Blackberry 8120 | User Guide - Page 57
, click Music. 2. Click Playlists. 3. Click a standard playlist. 4. Highlight a song. 5. Press the Menu key. 6. Click Move. 7. Roll the trackball to the new location. 8. Click the trackball. 9. Press the Menu key. 10. Click Save. Delete a song from a standard playlist 1. In the media application - Blackberry 8120 | User Guide - Page 58
field. • To change the minimum amount of device memory available for pictures, change the Reserved Pictures Memory field. 4. Press the Menu key. 5. Click Save. Rename a media file You can only rename songs, ring tones, videos, or voice notes that you added. 1. In the media application, press the - Blackberry 8120 | User Guide - Page 59
contains media files. 4. Highlight a media file. 5. Press the Menu key. 6. Click Move. 7. Click a folder. 8. Click Move Here. Delete a media file You can 4. Press the key. 5. Click Set As Home Screen Image. To clear the picture from the Home screen, press the key. Click Reset Home Screen Image. - Blackberry 8120 | User Guide - Page 60
to the original picture size, press the Menu key. Click View Actual Size. Pan a picture Verify that you have zoomed in to the picture. In a picture, roll the trackball. Rotate a picture 1. In a picture, press the Menu key. 2. Click Rotate. The picture turns 90 degrees in a clockwise direction. 58 - Blackberry 8120 | User Guide - Page 61
the folder. 6. Click Save. Save a picture Save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card. 1. Open a picture attachment or highlight a picture on a web page. 2. Press the Menu key. 3. Click Save Image. 4. Click Save. Sort pictures 1. In - Blackberry 8120 | User Guide - Page 62
the data that you store on the media card that is inserted in your BlackBerry® device. You can encrypt the files on your media card using a media card encryption key, your device password, or both. You can set media card encryption to include or exclude media files. Encrypt the files on a media card - Blackberry 8120 | User Guide - Page 63
on a media card Verify that media card support is turned on. In the device options, click Media Card. Turn on mass storage mode manually 1. Connect your BlackBerry® device to your computer. 2. In the device options, click Media Card. 3. Verify that the Mass Storage Mode Support field is set to On - Blackberry 8120 | User Guide - Page 64
field to Off. 3. Press the Menu key. 4. Click Save. Turn off media card support 1. In the device options, click Media Card. 2. Set the Media Card Support field to Off. 3. Press the Menu key. 4. Click Save. Media shortcuts • To pause a video or song, press the Mute key. To resume playing a video or - Blackberry 8120 | User Guide - Page 65
• If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is turned off on your device. • If you encrypted the media files on your media card using a media card encryption key and you are trying to open an - Blackberry 8120 | User Guide - Page 66
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importance level for an email message, PIN message, or MMS message. 1. When composing a message, press the Menu key. 2. Click Options. 3. Set the Importance field. 4. Press the Menu key. 5. Click Save. Blind carbon copy a contact You can blind carbon copy a contact in an email message, a PIN message - Blackberry 8120 | User Guide - Page 68
Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Settings. 4. Set the Use - Blackberry 8120 | User Guide - Page 69
Send. Send an SMS text message 1. In a message list, press the key. 2. Click Compose SMS. 3. Perform one of the following actions: • If the contact is not in your address book, click Use Once. Type an SMS phone number (include the country code and area code). Click the trackball. • If the contact is - Blackberry 8120 | User Guide - Page 70
, press the Menu key. 2. Perform one of the following actions: • To change the message, click Edit. Change the message. Click the trackball. Click Send. • the message. 2. Press the Menu key. 3. Click Delete. Managing messages Open a message If your BlackBerry® device is associated with more than one - Blackberry 8120 | User Guide - Page 71
range of messages, highlight a message. Hold the Alt key. Roll the trackball up or down. Release the Alt key. Press the Menu key. Click Delete Messages. • To delete all message prior to a certain date, highlight a date field. Press the Menu key. Click Delete Prior. Click Delete. Note: Email messages - Blackberry 8120 | User Guide - Page 72
over the wireless network. If wireless email reconciliation is turned off or is not available for your device, reconcile the changes using the email settings tool of the BlackBerry® Desktop Manager. For more information about email reconciliation, see theBlackBerry Desktop Software Online Help. 70 - Blackberry 8120 | User Guide - Page 73
with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Settings. 4. Press the Menu key. 5. Click Folder Redirection. 6. Select the check - Blackberry 8120 | User Guide - Page 74
® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. In a message list - Blackberry 8120 | User Guide - Page 75
are forwarded, specify whether they are forwarded with high importance or with the email message header only. Turn on an email message filter 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Filters. 4. Select the check box beside an email message filter. Change an email - Blackberry 8120 | User Guide - Page 76
Check Email Before Sending option. 3. Press the Menu key. 4. Click Save. Set an out-of-office reply Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In - Blackberry 8120 | User Guide - Page 77
date on which the out-of-office reply should turn off. 7. Press the Menu key. 8. Click Save. To turn off the out-of-office reply, change the Use Out Of Office Reply field to No. Request delivery or read confirmation for email messages Verify that your wireless service provider supports this feature - Blackberry 8120 | User Guide - Page 78
® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Settings. 4. Change the Send Email to Handheld field to No - Blackberry 8120 | User Guide - Page 79
, perform one of the following actions: • Type a PIN. Click the trackball. • Type a contact name. Click the trackball. • Type part of a contact name. Click a contact. 4. Type a message. 5. Press the Menu key. 6. Click Send. Set a high importance level for received PIN messages 1. In a message list - Blackberry 8120 | User Guide - Page 80
send and receive SMS text messages. An SMS phone number is a phone number that your wireless service provider sets up for SMS text messaging. If you have more than one phone number associated with your BlackBerry® device, your device sends SMS text messages using the first phone number that appears - Blackberry 8120 | User Guide - Page 81
SIM card are deleted after the device imports them to a message list. Request delivery notification for all SMS text messages Depending on your wireless service provider, this option might not appear. 1. In the device options, click SMS. 2. Set the Delivery Reports field to On. 3. Press the Menu key - Blackberry 8120 | User Guide - Page 82
supports this feature. • Verify that your SIM card is set up with a cell broadcast channel or your wireless service provider has provided you with the ID for a cell broadcast channel. • Verify that your SIM card supports the display language that you want to use for cell broadcast messages. Turn - Blackberry 8120 | User Guide - Page 83
wbmp, .midi, .vcf (vCard®), .ics (iCalendar), .avi, .mpg, or .mov files. An MMS phone number is a phone number that your wireless service provider sets up for MMS messaging. If you have more than one phone number associated with your BlackBerry® device, your device sends MMS messages using the first - Blackberry 8120 | User Guide - Page 84
MMS messaging • Verify that your BlackBerry® device supports MMS messaging. • Verify that your wireless service plan includes this service. For more information, contact your wireless service provider or administrator. Find your MMS phone number In the phone, your phone number appears at the top of - Blackberry 8120 | User Guide - Page 85
an item on a slide, click the item. Click Move Field. Roll the trackball to the new location. Click the trackball. MMS message attachments Attach a media file to an MMS message 1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: • Attach Picture • Attach - Blackberry 8120 | User Guide - Page 86
file from an MMS message 1. In an MMS message, press the Menu key. 2. Click one of the following menu items: • Save Image • Save Audio • Save Ringtone when the recipient opens the message, set the Confirm Read field to Yes. 4. Press the Menu key. 5. Click Save. Request delivery notification - Blackberry 8120 | User Guide - Page 87
. 6. Click Save. Turn off the prompt that appears when you mark messages as opened 1. In a message list, press the Menu key. 2. Click Options. 3. Click General Options. 4. Change the Confirm Mark Prior Opened field to No. 5. Press the Menu key. 6. Click Save. Set how long your device stores messages - Blackberry 8120 | User Guide - Page 88
for messages that are not sent to your device through a BlackBerry Enterprise Server, change the Other Messages field. 4. Press the Menu key. 5. Click Save. Note: PIN messages might use the background color that you have set for work email messages. For more information, contact your administrator - Blackberry 8120 | User Guide - Page 89
the BlackBerry Internet Service Online Help. Depending on your theme, a separate message list might appear for SMS text messages set the SMS and Email Inboxes field to Combined. • To separate SMS text messages from email messages, set the SMS and Email Inboxes field to Separate. 5. Press the Menu key - Blackberry 8120 | User Guide - Page 90
the Menu key. 5. Click Save. Note: Even though you do not receive blocked messages on your device, blocked messages might contribute to data usage in your wireless service plan. You can stop email messages from being forwarded to your device without contributing to data usage by turning off email - Blackberry 8120 | User Guide - Page 91
3. • To view call logs, press the Alt key and the period (.) key. • To view voice mail messages, press the Alt key and 7. • To view SMS text messages, press the Alt key and the question mark (?) key. • To view all your messages, press the Escape key. Move around a message list • To move up a screen - Blackberry 8120 | User Guide - Page 92
your device. In the device options, click Advanced Options. Click Host Routing Table. Press the Menu key. Click Register Now. • Generate an encryption key. • Verify that data service is turned on. • Resend the message. I am not receiving messages Try performing the following actions: • Verify that - Blackberry 8120 | User Guide - Page 93
is turned on. • If your email message folders do not appear on your BlackBerry® device, reconcile your email messages using the email settings tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. I cannot send SMS text messages - Blackberry 8120 | User Guide - Page 94
turn on cell broadcasting Your SIM card might not support the display languages that you have selected for cell broadcast messages. Clear the check box beside all languages that your SIM card does not support. I cannot attach a file to an MMS message Depending on your wireless service provider - Blackberry 8120 | User Guide - Page 95
To view the shortcuts for viewing one type of message in a message list, view your list of saved searches. 93 - Blackberry 8120 | User Guide - Page 96
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left or right. Click a selected character. For example, to type ü, hold 3 and roll the trackball to the left until ü is highlighted. Click the trackball. Cut, copy, and paste text 1. With text highlighted, press the Menu key. 2. Click Cut or Copy. 3. Place the cursor where you want to insert the cut - Blackberry 8120 | User Guide - Page 98
4. Roll the trackball left or right. Cancel a text selection 1. With text selected, press the Menu key. 2. Click Cancel Selection. Set the cursor speed 1. In the device options, click Screen/Keyboard. 2. Set the Key Rate field. 3. Press the Menu key. 4. Click Save. Turn on key tones 1. In the device - Blackberry 8120 | User Guide - Page 99
technology is designed to predict words as you type them. When you use SureType technology, you press the letter key for each letter in the default typing input method for phone number and password fields. Type text using SureType technology 1. Press the letter key once for each letter in a - Blackberry 8120 | User Guide - Page 100
might use your BlackBerry® device in French, but type messages in English. When you set the typing input language, you also set whether your device Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. - Blackberry 8120 | User Guide - Page 101
custom dictionary 1. In the device options, click Spell Check. 2. Click Custom Dictionary. 3. Press the Menu key. 4. Click New. 5. Type a word or letter combination. 6. Click the trackball. Change a word in the custom dictionary 1. In the device options, click Spell Check. 2. Click Custom Dictionary - Blackberry 8120 | User Guide - Page 102
manually to the custom dictionary. Your device deletes words from the custom dictionary if you do not use them. Add a custom dictionary item 1. In the device options, click Custom Dictionary. 2. Press the Menu key. 3. Click New. 4. Type a word or letter combination. 5. Click the trackball - Blackberry 8120 | User Guide - Page 103
the Use Address Book as Data Source field to Off. 4. Press the Menu key. 5. Click Save. AutoText About AutoText AutoText is designed to replace specific text that you type with preloaded AutoText entries. If you type text that can be replaced with an AutoText entry, the text changes after you press - Blackberry 8120 | User Guide - Page 104
as you typed it, click Specified Case. • To capitalize the entry according to the context, click SmartCase. 7. Set the language. 8. Press the Menu key. 9. Click Save. Turn off AutoText for SMS text messages 1. In the device options, click SMS. 2. Set the Disable AutoText field to Yes. 3. Press - Blackberry 8120 | User Guide - Page 105
when typing, press the Shift key and the Backspace/Delete key. • To copy highlighted text when typing, press the Alt key and click the trackball. • To paste highlighted text when typing, press the Shift key and click the trackball. Typing troubleshooting I cannot type a password Verify that you are - Blackberry 8120 | User Guide - Page 106
You can only check the spelling of text that you type. 104 - Blackberry 8120 | User Guide - Page 107
another integrated email account if your device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. 1. In a message list, press the Menu key. 2. Click Search. 3. Specify the search criteria. 4. Press the Menu - Blackberry 8120 | User Guide - Page 108
text messages, and digitally signed messages. Service for. Manage message search results You can manage results of key. 3. Click one of the following menu items: • Search Sender • Search Recipient • Search Subject Search for text in a message, in an attachment, or on a web page To search for text - Blackberry 8120 | User Guide - Page 109
the Menu key. 3. Click Delete Search. Organizer data Search for organizer data You can search for organizer data on your BlackBerry® device that contains specific information. 1. In the search application, perform any of the following actions: • In the Text field, type text or a phone number to - Blackberry 8120 | User Guide - Page 110
BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In the address book, press the Menu key. 2. Click Lookup. 3. Type part or all of a contact name. 4. Click the trackball. Manage for text in an attachment, press Q. • To search for text in a - Blackberry 8120 | User Guide - Page 111
. 5. If necessary, in the dialog box, click an option. Download an attachment Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless - Blackberry 8120 | User Guide - Page 112
1. In a message, highlight an attachment that you are downloading. 2. Press the Menu key. 3. Click Cancel Download. Open a link in an attachment Some attachments might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments. 1. In an attachment, click a link - Blackberry 8120 | User Guide - Page 113
a password-protected .pdf file attachment Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator - Blackberry 8120 | User Guide - Page 114
the Show Gridlines field to Yes. • To label spreadsheet rows with numbers and columns with letters, set the Display Labels field to Yes. 4. Press the Menu key. 5. Click Save. Media attachments View a list of pages in a multi-page .tif file attachment You can view a list of pages in a multi-page .tif - Blackberry 8120 | User Guide - Page 115
In a multi-page .tif file attachment, press the Menu key. 2. Click Next Page or Prev Page. Presentation attachments Switch presentation views 1. In a presentation, press the Menu key. 2. Perform one of the following actions: • To view text only, click View Text. • To view text and slides, click View - Blackberry 8120 | User Guide - Page 116
to your address book from a vCard contact attachment 1. In a vCard® contact attachment, press the Menu key. 2. Click Add to Address Book or Update Address. Attachment shortcuts • To search for text in an attachment, press Q. In a spreadsheet • To move to a specific cell, press A. • To view the - Blackberry 8120 | User Guide - Page 117
Attachment troubleshooting A skipped content bar appears in a document More attachment content is available for you to download to your BlackBerry® device. To download the content, click the skipped content bar. Click More. A message or attachment does not appear or is truncated Try performing the - Blackberry 8120 | User Guide - Page 118
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or you have turned them off, you can use the synchronization tool of the BlackBerry® Desktop Manager to synchronize your organizer data and email messages. For more information, see the BlackBerry Desktop Software Online Help. Reconcile email messages over the wireless network Set the Wireless - Blackberry 8120 | User Guide - Page 120
organizer data using the synchronization tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. • Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For - Blackberry 8120 | User Guide - Page 121
tool of the BlackBerry® Desktop Manager. For more information about managing conflicts that occur during organizer data synchronization, see the BlackBerry Desktop Software Online Help. About backing up and restoring device data If you have installed the BlackBerry® Desktop Software on your computer - Blackberry 8120 | User Guide - Page 122
data synchronization is turned on in the address book, calendar, task list, and memo list. • If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Manager to synchronize calendar data. For more information, see the BlackBerry Desktop Software - Blackberry 8120 | User Guide - Page 123
on my computer You can only synchronize the data in a custom address book field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom address book field on your BlackBerry® device and synchronize it with the email application - Blackberry 8120 | User Guide - Page 124
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appear on the screen, press the key. Click Go To. Type a web address. 2. Click the trackball. Search the Internet Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Internet Service that supports this feature. For more information, contact your wireless - Blackberry 8120 | User Guide - Page 126
and slide view. 1. In a message, in an attachment, or on a web page, press the Menu key. 2. Click Find. 3. Type the text. 4. Press the Enter key. To search for the next instance of the text, press the Menu key. Click Find Next. View a list of web pages you visited recently 1. On a web page, press - Blackberry 8120 | User Guide - Page 127
2. Click Page Address. View the address for a link or picture 1. On a web page, highlight or pause on a link or picture. 2. Press the Menu key. 3. Click Link Address or Image Address. Copy an address for a web page, link, or picture 1. On a web page, perform one of the following actions: • Highlight - Blackberry 8120 | User Guide - Page 128
to the browser after you send the message, press the Escape key. Viewing pictures and playing media files Play a song or video on a web page 1. In the the Menu key. 3. Click Full Image. Zoom in to or out from a picture 1. In a picture, press the Menu key. 2. Click Zoom. 3. Roll the trackball up or - Blackberry 8120 | User Guide - Page 129
in italic. Add a bookmark for a web page 1. On a web page, press the Menu key. 2. Click Add Bookmark. 3. In the Auto Synchronize field, set how often the browser should check for updates to the web page. 4. In the Start time field, set the time of day when the browser should start checking for - Blackberry 8120 | User Guide - Page 130
. 3. Highlight a bookmark folder. 4. Press the Menu key. 5. Click Add Subfolder. File a bookmark for a web page 1. On a web page, press the Menu key. 2. Click Bookmarks. 3. Highlight a bookmark. 4. Press the Menu key. 5. Click Move Bookmark. 6. Roll the trackball to the new location. 7. Click the - Blackberry 8120 | User Guide - Page 131
to a web feed 1. On a web page, press the Menu key. 2. Click Add Web Feed. 3. Select the check box beside a web feed. 4. In the Auto Synchronize field, set how often the browser should check for updates to the web feed. 5. In the Start time field, set the time of day when the browser should start - Blackberry 8120 | User Guide - Page 132
Bookmark. 6. Change the web feed. 7. Click Accept. File a web feed 1. On a web page, press the Menu key. 2. Click Bookmarks. 3. Highlight a web feed. 4. Press the Menu key. 5. Click Move Bookmark. 6. Roll the trackball to the new location. 7. Click the trackball. Delete a web feed 1. On a web page - Blackberry 8120 | User Guide - Page 133
Depending on your wireless service provider, you might not be able to change the home page. 1. In the browser, press the Menu key. 2. Click Options. following check boxes: • Support JavaScript • Allow JavaScript popups • Terminate slow running scripts 5. Press the Menu key. 6. Click Save Options - Blackberry 8120 | User Guide - Page 134
Default Font Size fields. • Change the Minimum Font Style and Minimum Font Size fields. 5. Press the Menu key. 6. Click Save Options. Set the character encoding for all web pages By default, your BlackBerry® device uses the optimal character encoding for a web page. 1. On a web page, press the Menu - Blackberry 8120 | User Guide - Page 135
BlackBerry device is associated with an email account that uses a BlackBerry® Enterprise Server that supports the BlackBerry Browser, you can use the BlackBerry you to subscribe to BlackBerry web push services or access ring tones. Depending on your wireless service provider, the Internet Browser - Blackberry 8120 | User Guide - Page 136
wireless service provider that enable you to configure your account information and subscribe to services Set the Default browser configuration field. 4. Press the Menu key. 5. Click Save. Browser security About TLS The BlackBerry® Browser configuration is designed to use TLS or SSL to encrypt data - Blackberry 8120 | User Guide - Page 137
to another web page. Protocol: Specify the protocol that your BlackBerry® device uses for TLS connections between the browser and content servers Allow FIPS Algorithms Only: Specify whether your browser accepts and sends data that is encrypted using only FIPS-approved algorithms. Prompt for Server - Blackberry 8120 | User Guide - Page 138
to the wireless network. Your device supports different types of browser push messages. Service loading messages and service indication messages include updated information. Other browser push messages include messages that appear in your browser cache. Turn off browser push 1. In the device - Blackberry 8120 | User Guide - Page 139
Enterprise Servers or BlackBerry Internet Services. Process SMSC: Set whether your device accepts SMS-based browser push messages. SMSC Hosts: Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the - Blackberry 8120 | User Guide - Page 140
this service. I cannot set up automatic synchronization for bookmarks When you add a bookmark, you can only set the Auto Synchronize and Start Time fields if content protection is turned off. I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file - Blackberry 8120 | User Guide - Page 141
link for an application. 2. Press the Menu key. 3. Click Download. 4. Click OK. View properties for an set a BlackBerry® device password. 1. In the device options, click Security Options. 2. Click General Settings. 3. Change the Prompt on application install field to Yes. 4. Press the Menu key - Blackberry 8120 | User Guide - Page 142
the application loader tool of the BlackBerry® Desktop Manager. For more information about upgrading using the BlackBerry Desktop Manager, see the BlackBerry Desktop Software Online Help. When a BlackBerry Device Software upgrade is available for you to download over the wireless network, a Wireless - Blackberry 8120 | User Guide - Page 143
your device, you can remove the previous version manually. 1. In the device options, click Advanced Options. 2. Click Wireless Upgrade. 3. Click Previous upgrade succeeded. 4. Press the Menu key. 5. Click Delete Downgrade Data. Application troubleshooting I cannot add applications Try performing the - Blackberry 8120 | User Guide - Page 144
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from the ending location to the starting location, press the Menu key. Click Reverse Directions. View directions as a route on a map When viewing text directions, click View On Map. To view text directions again, press the Menu key. Click View Directions. Send a route or a map 1. On a map, press the - Blackberry 8120 | User Guide - Page 146
Map. To view a list of points of interest again, press the Menu key. Click View Businesses. Track your movement Verify that you have set a GPS receiver to use when you track your movement. 1. On a map, click the trackball. 2. Click Start GPS Navigation. To stop tracking your movement, press the Menu - Blackberry 8120 | User Guide - Page 147
Pan a map Roll the trackball. Maps bookmarks Add a bookmark for a location or route 1. On a map, press the Menu key. 2. Click Add To Favorites. Change a bookmark for a location or route 1. On a map, press the Menu key. 2. Click Find Location. 3. Click From Favorites. 4. Highlight a bookmark. 5. - Blackberry 8120 | User Guide - Page 148
new location. 8. Click the trackball. Map options Set the GPS receiver that you use to track your movement Verify that your BlackBerry® device is paired with a Bluetooth® enabled GPS receiver. 1. On a map, press the Menu key. 2. Click Options. 3. Change the GPS Data Source field. 4. Press the Menu - Blackberry 8120 | User Guide - Page 149
Hide Dashboard. To view the tracking information again, press the Menu key. Click Show Dashboard. Keep backlighting on when you track your movement By default, backlighting turns off automatically after a timeout to conserve battery power. You can change maps options so that backlighting remains on - Blackberry 8120 | User Guide - Page 150
picture that includes GPS location information, a globe indicator appears beside the file name in the lower-left corner of the screen. 1. In the on a route, press 4. Maps troubleshooting Diagonal lines appear on a map Diagonal lines appear on a map when your BlackBerry® device loads a new map or - Blackberry 8120 | User Guide - Page 151
wireless service provider does not support location-based services and you want to use GPS technology, you can pair your BlackBerry device Location Tracking field to No. 4. Press the Menu key. 5. Click Save. GPS technology troubleshooting I cannot use GPS technology Try performing the following - Blackberry 8120 | User Guide - Page 152
• If you have paired your BlackBerry® device with a Bluetooth® enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is turned on. • If you are using GPS technology for the first time, wait a short period of time for your device to get your GPS location. 150 - Blackberry 8120 | User Guide - Page 153
® device with the email application on your computer. For more information about synchronizing custom address book fields, see the BlackBerry Desktop Software Online Help. About pauses and waits Use a pause or a wait to separate additional numbers, for example a password or extension, from a main - Blackberry 8120 | User Guide - Page 154
an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In the address book, press the Menu key. 2. Click Lookup. 3. Type part or all of a contact name. 4. Click the trackball. Manage address lookup results 1. In the - Blackberry 8120 | User Guide - Page 155
profiles and changes that you make in one application are made in the other application. Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active notification profile. Assign a ring tone to a contact 1. In the address book, highlight a contact - Blackberry 8120 | User Guide - Page 156
for a contact 1. In the address book, highlight a contact. 2. Press the Menu key. 3. Click Edit. 4. Highlight the caller ID picture. 5. Press the Menu key. 6. Click Replace Picture. 7. Highlight a picture. 8. Press the Menu key. 9. Click Select. 10. Center the picture in the box. 11. Press the Menu - Blackberry 8120 | User Guide - Page 157
, tasks, or memos 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter. 3. Press the Menu key. 4. Click New. 5. Type a name for the category. 6. Press the Enter key. Categorize a contact, task, or memo 1. When creating or changing a contact, task, or memo, press the - Blackberry 8120 | User Guide - Page 158
are not deleted. Mailing lists About mailing lists You can use mailing lists when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer. Create a mailing list 1. In the address book, press - Blackberry 8120 | User Guide - Page 159
address book on your device. For more information, contact your wireless service provider. Switch address books Verify that you have multiple address books on your BlackBerry® device. 1. In an address book, press the Menu key. 2. Click Select Address Book. 3. Click an address book. Change the - Blackberry 8120 | User Guide - Page 160
appear in plain text and SDN entries appear in bold. Add a contact to your SIM card Verify that your wireless service provider has set up your SIM card with a SIM card phone book. 1. In the address book, press the Menu key. 2. Click SIM Phone Book. 3. Press the Menu key. 4. Click New. 5. Type - Blackberry 8120 | User Guide - Page 161
. 5. Click Edit. 6. Change the contact information. 7. Press the Menu key. 8. Click Save. Delete a SIM card contact 1. In the address book, press the Menu key. 2. Click SIM Phone Book. 3. Highlight a contact. 4. Press the Menu key. 5. Click Delete. Contact list options Sort contacts or tasks 1. In - Blackberry 8120 | User Guide - Page 162
troubleshooting Custom address book field data is not appearing on my computer You can only synchronize the data in a custom address book field with a text field is a date field in the email application on your computer. Caller ID pictures are not appearing on my device If your BlackBerry® device is - Blackberry 8120 | User Guide - Page 163
also displays free time that you have between appointments. Switch calendar views 1. In a calendar, press the Menu key. 2. Click a view. Move around a calendar 1. In a calendar, press the Menu key. 2. Perform one of the following actions: • To move to a specific date, click Go To Date. • To move - Blackberry 8120 | User Guide - Page 164
with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. In a calendar, press the Menu key. 2. Click New. 3. Type the meeting information. 4. Press - Blackberry 8120 | User Guide - Page 165
with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. In a calendar, press the Menu key. 2. Click New. 3. Type the meeting information. 4. Press - Blackberry 8120 | User Guide - Page 166
return to the meeting invitation, press the Escape key. Check availability of meeting participants Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. You can - Blackberry 8120 | User Guide - Page 167
. 6. Click Save. Change the default reminder time for calendar entries 1. In a calendar, press the Menu key. 2. Click Options. 3. Click General Options. 4. Change the Default Reminder field. 5. Press the Menu key. 6. Click Save. Change the start and end time for days 1. In a calendar, press the Menu - Blackberry 8120 | User Guide - Page 168
that you use to send messages or meeting invitations Verify that your BlackBerry® device is associated with more than one email address. 1. In the device options, click Advanced Options. 2. Click Default Services. 3. Change the Messaging (CMIME) field or the Calendar (CICAL) field. 4. Press the - Blackberry 8120 | User Guide - Page 169
Your BlackBerry® device deletes calendar entries that are older than the number of days that you set. To restore calendar entries, change the Keep Appointments field to a longer period of time. Calendar entries that you received on your device within the set period of time appear in a calendar. Turn - Blackberry 8120 | User Guide - Page 170
device, you can schedule and manage appointments and meetings in each calendar. For more information, contact your wireless service provider. Switch calendars Verify that you have multiple calendars on your BlackBerry® device. 1. In a calendar, press the Menu key. 2. Click Select Calendar. 3. Click - Blackberry 8120 | User Guide - Page 171
current date, press the exclamation point (!) key. Calendar troubleshooting I BlackBerry® device that contain special characters or accents, your computer might not support these characters. On your computer, verify that you are using the correct default code page and that the correct font support - Blackberry 8120 | User Guide - Page 172
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a task 1. In the task list, press the Menu key. 2. Click New. 3. Type the task information. 4. Set a due date for the task. 5. If the task recurs, set the Recurrence field. 6. Press the Menu key. 7. Click Save. Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring - Blackberry 8120 | User Guide - Page 174
• To mark the task as deferred, in progress, or waiting, click Open. Set the Status field. Press the Menu key. Click Save. Hide completed tasks 1. In the task list, press the Menu key. 2. Click Hide Completed. Send a task or memo 1. In the task list or memo list, highlight a task or memo. 2. Press - Blackberry 8120 | User Guide - Page 175
Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes. Categories are shared between - Blackberry 8120 | User Guide - Page 176
Save. View tasks in the calendar 1. In the calendar, press the Menu key. 2. Click Options. 3. Set the Show Tasks field to Yes. 4. Press the Menu key. 5. Click Save. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs - Blackberry 8120 | User Guide - Page 177
, click General Options. 4. Change the Confirm Delete field to No. 5. Press the Menu key. 6. Click Save. View the number of tasks or memos stored on your device 1. In the task list or memo list, press the Menu key. 2. Click Options. The Number of Entries field displays the number of tasks or memos - Blackberry 8120 | User Guide - Page 178
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. 2. Click New. 3. Type the memo information. 4. Press the Menu key. 5. Click Save. Change a memo 1. In the memo list, highlight a memo. 2. Press the Menu key. 3. Click Edit. 4. Change the memo information. 5. Click the trackball. 6. Click Save. Send a task or memo 1. In the task list or memo list - Blackberry 8120 | User Guide - Page 180
, tasks, and memos that appear based on categories. Category names are not case sensitive. More than one category can apply to a contact, task, or Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes. - Blackberry 8120 | User Guide - Page 181
book, task list, or memo list, press the Menu key. 2. Click Filter. 3. Highlight a category. 4. Press the Menu key. 5. Click Delete. Note: When you delete a category, contacts, tasks, or memos in the category are not deleted. Memo list options Turn off the prompt that appears before you delete items - Blackberry 8120 | User Guide - Page 182
2. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device. 180 - Blackberry 8120 | User Guide - Page 183
at the same time everyday or only on weekdays. You can also set a snooze time for the alarm and adjust the alarm volume. If you turn off your device by pressing the Power key, or by clicking Turn Power Off and selecting Turn Off, the alarm is designed to sound at the correct time even - Blackberry 8120 | User Guide - Page 184
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Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. • To use the alternate function on a key in the calculator, press the Alt key and the corresponding key on the device keyboard. Convert a measurement 1. In the calculator - Blackberry 8120 | User Guide - Page 186
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Bluetooth enabled device on the Bluetooth enabled device. Connect to a Bluetooth enabled device Verify that Bluetooth® technology is turned on and that your BlackBerry® device is paired with a Bluetooth enabled device. 1. In the device options, click Bluetooth. 2. Click a Bluetooth enabled device - Blackberry 8120 | User Guide - Page 188
. 2. Click a Bluetooth enabled car kit. 3. Click Connect. 4. Press the Menu key. 5. Click Transfer Address Book. Receive a media file using Bluetooth technology Verify that Bluetooth® technology is turned on and that your BlackBerry® device is paired with a Bluetooth enabled device. 1. In the media - Blackberry 8120 | User Guide - Page 189
® enabled devices again, change the Address Book Transfer field to All Entries. Restrict outgoing calls 1. In the device options, click Bluetooth. 2. Press the Menu key. 3. Click Options. 4. Set the Allow outgoing calls field to Never or If Unlocked. 5. Press the Menu key. 6. Click Save. 187 - Blackberry 8120 | User Guide - Page 190
off the prompt that appears when connecting or pairing 1. In the device options, click Bluetooth. 2. Click a Bluetooth® enabled device. 3. Click Device Properties. 4. Set the Trusted field to Yes. 5. Press the Menu key. 6. Click Save. To turn on the prompt again, set the Trusted field to No. 188 - Blackberry 8120 | User Guide - Page 191
your device to Bluetooth enabled devices that support desktop connectivity, wireless bypass, and data transfer. Desktop Connectivity This service allows you to connect your device to a Bluetooth enabled computer that is running BlackBerry® Desktop Software so that you can synchronize your organizer - Blackberry 8120 | User Guide - Page 192
file on your BlackBerry device. Encrypt data that you send or receive using Bluetooth technology Verify that the Bluetooth® enabled device supports data Power Up field to No. 5. Press the Menu key. 6. Click Save. Bluetooth technology troubleshooting I cannot type a passkey on a Bluetooth enabled - Blackberry 8120 | User Guide - Page 193
is turned on. • Verify that your BlackBerry® device is paired with the Bluetooth enabled device. • Verify that, in the Bluetooth options, the Address Book Transfer field is not set to Disabled. • Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the - Blackberry 8120 | User Guide - Page 194
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• To get the date and time from the BlackBerry network, change the Date/Time Source field to BlackBerry. 4. Press the Menu key. 5. Click Update Time. 6. Press the Menu key. 7. Click Save. To set the time yourself, change the Date/Time Source field to Off. Date and time troubleshooting The time on my - Blackberry 8120 | User Guide - Page 196
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media folder that contains songs, ring tones, or voice notes. 6. Highlight a song, ring tone, or voice note. 7. Press the Menu key. 8. Click Set As Phone Tune. Switch notification profiles In the profile list, click a notification profile. Create a notification profile 1. In the profile list, click - Blackberry 8120 | User Guide - Page 198
set notification options for another item, repeat steps 5 through 10. 12. Press the Menu key. 13. Click Save. Change a notification profile 1. In the profile list, click Advanced. 2. Highlight a notification profile. 3. Press the Menu key profile. 3. Press the Menu key. 4. Click Delete. Prevent - Blackberry 8120 | User Guide - Page 199
. • To turn off all notification, including notification profile exceptions and LED notification, click Off. Download a ring tone Verify that your wireless service provider supports this feature. 1. In the media application, click Ring Tones. 2. Click All Ring Tones. 3. Press the Menu key. 4. Click - Blackberry 8120 | User Guide - Page 200
LED Coverage Indicator field to On. 3. Press the Menu key. 4. Click Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification again, set the LED Coverage Indicator field to Off. Custom notification About custom - Blackberry 8120 | User Guide - Page 201
1. In the profile list, click Advanced. 2. Highlight a notification profile exception. 3. Press the Menu key. 4. Click Move. 5. Roll the trackball to the new location. 6. Click the trackball. Change a notification profile exception 1. In the profile list, click Advanced. 2. Highlight a notification - Blackberry 8120 | User Guide - Page 202
troubleshooting My device is vibrating more times than expected For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of vibrations that you set , verify that the Custom Ring Tone field is not set to Mute. I cannot change some fields in a Calls From - Blackberry 8120 | User Guide - Page 203
. • If the contact is in your address book, highlight a contact. Press the Menu key. Click Request (Email) or Request (PIN). 4. Perform one of the following actions: • If you want to set a password, and have turned on invitation passwords, type a question and answer. Click OK. • If you do not want - Blackberry 8120 | User Guide - Page 204
is a correct email address. Turn off invitation forwarding options If you turn off invitation forwarding, contacts key. 5. Click Save. Note: If you use a BlackBerry® Enterprise Server for IBM® Lotus® Domino®, BlackBerry Enterprise Server for Novell® GroupWise®, or the BlackBerry® Internet Service - Blackberry 8120 | User Guide - Page 205
is moved out of the group it was in originally. 1. In BlackBerry® Messenger, on the contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Move Contact. 4. Click a group. Rename a group 1. In BlackBerry® Messenger, on the contact list screen, highlight a group. 2. Press the Menu - Blackberry 8120 | User Guide - Page 206
that contains pictures or audio files. 4. Click a file. Ping a contact When you ping a contact, the contact's BlackBerry® device vibrates. 1. During a BlackBerry Messenger conversation, click the trackball. 2. Click Ping Contact. Turn off ping vibration 1. In BlackBerry® Messenger, on the contact - Blackberry 8120 | User Guide - Page 207
. 2. Click Edit My Info. 3. Type a display name. 4. Click OK. Availability Change your availability status 1. In BlackBerry® Messenger, on the contact list screen, press the Menu key. 2. Click My Status. 3. Click Available or Unavailable. 4. Type a message that contacts can see when they view your - Blackberry 8120 | User Guide - Page 208
Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the contact list screen, highlight an unavailable contact. 2. Press the Menu key. 3. Click Set Alert. 206 - Blackberry 8120 | User Guide - Page 209
how long backlighting remains on 1. In the device options, click Screen/Keyboard. 2. Set the Backlight Timeout field. 3. Press the Menu key. 4. Click Save. Stop backlighting from dimming automatically 1. In the device options, click Screen/Keyboard. 2. Change the Automatically Dim Backlight field - Blackberry 8120 | User Guide - Page 210
screen, press the key. Click Reset Home Screen Image. Download a Home screen background Verify that your wireless service provider supports this feature. 1. In the media application, click Pictures. 2. Click My Pictures. 3. Press the Menu key. 4. Click Download Images. Set the display font 1. In - Blackberry 8120 | User Guide - Page 211
to On. 3. Press the Menu key. 4. Click Save. Turn off trackball sounds 1. In the device options, click Screen/Keyboard. 2. Set the Audible Roll field to Mute. 3. Press the Menu key. 4. Click Save. To turn on trackball sounds again, set the Audible Roll field to Click. Set the cursor speed 1. In the - Blackberry 8120 | User Guide - Page 212
accidentally when you are not using your BlackBerry® device. Hold the Mute key. To turn off standby mode, press the Mute key again. Themes About themes Depending on your wireless service provider, you might be able to set a theme on your BlackBerry® device that changes how items such as applications - Blackberry 8120 | User Guide - Page 213
service provider supports this feature. 1. In the device options, click Theme. 2. Press the Menu key. 3. Click Download Themes. Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power. To turn - Blackberry 8120 | User Guide - Page 214
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® Desktop Manager. For more information about adding applications, including display languages, see the BlackBerry® Desktop Software Online Help. Delete a display language In the setup wizard, complete the instructions on the Language Removal screen. About typing input languages You can set - Blackberry 8120 | User Guide - Page 216
® input method, set the Input Language field to . 3. Press the Menu key. 4. Click Save. Turn off the shortcut for switching typing input languages Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service provider or - Blackberry 8120 | User Guide - Page 217
Display field. 3. Press the Menu key. 4. Click Save. Language troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support the characters. For more information - Blackberry 8120 | User Guide - Page 218
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BlackBerry® device. 1. On the Home screen or in the application list, click Manage Connections. 2. Perform one of the following actions: • To turn wireless network is turned off. Wi-Fi network Green: Your device is using UMA or is accessing BlackBerry services (for example, email service) over a Wi - Blackberry 8120 | User Guide - Page 220
LED Coverage Indicator field to On. 3. Press the Menu key. 4. Click Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification again, set the LED Coverage Indicator field to Off. Check the wireless coverage level - Blackberry 8120 | User Guide - Page 221
Manual Entry. Set the priority for the wireless network. Type the MCC and MNC. 7. Press the Menu key. 8. Click Save. Change the order of preferred wireless networks Verify that your wireless service plan includes this service. 1. In the device options, click Mobile Network. 2. Press the Menu key - Blackberry 8120 | User Guide - Page 222
your BlackBerry® device so that only phone and SMS text messaging services are available. For more information, contact your wireless service provider. 1. In the device options, click Mobile Network. 2. Perform one of the following actions: • To turn off data service, change the Data Services field - Blackberry 8120 | User Guide - Page 223
information, click Wi-Fi Hotspot Login. To return to the Wi-Fi Setup Complete screen, press the Escape key. 5. Click Finish. Wi-Fi profile security options Security Type: Set the security type that the Wi-Fi® network supports. Select WEP key: Set the type of WEP key for the Wi-Fi network. 221 - Blackberry 8120 | User Guide - Page 224
Fi network. Inner link security: If necessary, set the security protocol that the Wi-Fi network supports for its inner authentication method. Use hard token: Set whether you use a hardware token to connect to the Wi-Fi network. Token serial number: If you use a software token to connect to the Wi-Fi - Blackberry 8120 | User Guide - Page 225
options, click Wi-Fi Connections. 2. Set the Wi-Fi Selection Mode field to Manual. 3. Click a Wi-Fi profile. 4. Press the Menu key. 5. Click Save. To connect to the server. For more information, contact your administrator. 1. Download the root certificate from the certificate authority server to - Blackberry 8120 | User Guide - Page 226
your computer. To install the root certificate on your BlackBerry® device, use the certificate synchronization tool of the BlackBerry® Desktop Manager to synchronize the root certificate between your device and your computer. Advanced Wi-Fi connection settings Change a Wi-Fi profile 1. In the device - Blackberry 8120 | User Guide - Page 227
set the security protocol that the Wi-Fi network supports for its inner authentication method. Use hard token: Set whether you use a hardware token to connect to the Wi-Fi network. Token serial number: If you use a software . IMSI: If your SIM card has more than one IMSI, set the IMSI that you use to - Blackberry 8120 | User Guide - Page 228
field. 3. Press the Menu key. 4. Click Save. Wireless network coverage troubleshooting I cannot connect to a wireless network Try performing the following actions: • Verify that your SIM card is inserted in your BlackBerry® device correctly. • Verify that you have turned on the connection to the - Blackberry 8120 | User Guide - Page 229
are correct. • If you switched Wi-Fi networks manually, switch to another Wi-Fi network or set your device to scan for available Wi-Fi networks. • If your wireless service provider supports UMA, verify that your connection preference is not set to Mobile Network Only. • If you use PEAP, EAP-TLS - Blackberry 8120 | User Guide - Page 230
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. Check the battery power level using a voice command 1. In the voice dialing application, wait for the sound. 2. Say "Check battery." Reset the device Remove and reinsert the battery. Extend battery life Try performing the following actions: • Set the BlackBerry® device to turn on and turn off - Blackberry 8120 | User Guide - Page 232
backlighting. • Turn off the flash in the camera. • Send a message to multiple contacts using Add To, Add Cc, or Add Bcc. • Charge your device regularly. View the amount of available memory on your device 1. Remove and reinsert the battery. 2. In the device options, click Status. The File Free field - Blackberry 8120 | User Guide - Page 233
appear in plain text and SDN entries appear in bold. Add a contact to your SIM card Verify that your wireless service provider has set up your SIM card with a SIM card phone book. 1. In the address book, press the Menu key. 2. Click SIM Phone Book. 3. Press the Menu key. 4. Click New. 5. Type - Blackberry 8120 | User Guide - Page 234
book, press the Menu key. 2. Click SIM Phone Book. 3. Highlight a contact. 4. Press the Menu key. 5. Click Delete. Store SMS text messages on your SIM card If you set your SIM card to store SMS text messages, the SIM card does not delete SMS text messages after the BlackBerry® device imports them to - Blackberry 8120 | User Guide - Page 235
service provider. Change the SIM card PIN code Verify that you have turned on SIM card PIN code security. 1. In the device options, click Advanced Options. 2. Click SIM Card. 3. Press the Menu key. 4. Click Change PIN2 Code. Change the display name for a phone number If your SIM card supports - Blackberry 8120 | User Guide - Page 236
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On the Home screen or in the application list, click Lock. To unlock your device, on the Lock screen, click the trackball. Click Unlock. Type your device password. Press the Enter key. Lock the keyboard If you do not set a BlackBerry® device password, you can lock your keyboard to avoid making calls - Blackberry 8120 | User Guide - Page 238
Save. Generate a random password 1. In the password keeper, press the Menu key. 2. Click New. 3. Press the Menu key. 4. Click Random Password. 5. Type the password information. 6. Click the trackball. 7. Click Save. Set criteria for randomly generated passwords 1. In the password keeper, press the - Blackberry 8120 | User Guide - Page 239
the trackball. 6. Click Save. Hide passwords in the password keeper 1. In the password keeper, press the Menu key. 2. Click Options. 3. Set the Show Password field to No. 4. Press the Menu key. 5. Click Save. To show passwords in the password keeper again, set the Show Password field to Yes. Turn - Blackberry 8120 | User Guide - Page 240
to encrypt your BlackBerry® device data. When content protection is turned on, your device uses a private key to encrypt data as it is stored on the device, including data that your device receives when it is locked. Your device decrypts data as you access it. You can set content protection to - Blackberry 8120 | User Guide - Page 241
does not support this feature, you can generate an encryption key using the email settings tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. 1. In the device options, click Security Options. 2. Click General Settings. 3. Click a service - Blackberry 8120 | User Guide - Page 242
delete sensitive data from your BlackBerry® device memory. Examples of sensitive data include sensitive data in the cache for the key store browser, unencrypted data from email messages, LDAP authentication passwords, and data from certificate and key searches. When memory cleaning is turned on, the - Blackberry 8120 | User Guide - Page 243
Options. 2. Click Memory Cleaning. 3. Change the Show Icon on Home Screen field to Yes. 4. Press the Menu key. 5. Click Save. Certificates Certificate basics Download a certificate from an LDAP certificate server 1. In the device options, click Security Options. 2. Click Certificates. 3. Press the - Blackberry 8120 | User Guide - Page 244
on your device). Expiration Date: This field displays the date that the certificate issuer specified as the expiration date of the certificate. Certificate Type: This field displays the certificate format. Your device supports X.509 and WTLS certificate formats. Public Key Type: This field displays - Blackberry 8120 | User Guide - Page 245
In the device options, click Security Options. 2. Click Certificates. 3. Press the Menu key. 4. Click one of the following menu items: • Show My Certs • Show 2. Click Certificates. 3. Highlight a certificate. 4. Press the Menu key. 5. Click Delete. View the certificate chain for a certificate 1. - Blackberry 8120 | User Guide - Page 246
The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card. : The certificate chain is trusted the certificate is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the certificate authority - Blackberry 8120 | User Guide - Page 247
. CA Compromise: Someone might have revealed the private key of the certificate issuer. Change in Affiliation: The certificate subject no longer works for the organization. Superseded: A new certificate is replacing an existing certificate. Cessation of Operation: The certificate subject no longer - Blackberry 8120 | User Guide - Page 248
: • Click a contact. • Click Use Once. Type an email address. Click the trackball. 9. Press the Menu key. 10. Click Save. Turn off the display name prompt that appears when you add a certificate to the key store 1. In the device options, click Security Options. 2. Click Certificates. 3. Press the - Blackberry 8120 | User Guide - Page 249
of a certificate when you add it to the key store, change the Fetch Status field to Yes. • To add a certificate to the key store without downloading the revocation status, change the Fetch Status field to No. 8. Press the Menu key. 9. Click Save. Certificate shortcuts • To view the certificate - Blackberry 8120 | User Guide - Page 250
default port number is 389. Authentication Type: Specify whether you must log in to the certificate server. Connection Type: Specify whether your BlackBerry® device uses an SSL connection or a TLS connection to connect to the certificate server. Connection options for OCSP and CRL servers Friendly - Blackberry 8120 | User Guide - Page 251
tool of the BlackBerry® Desktop Manager • certificates that you download from an LDAP certificate server • certificates that you add from a message • personal PGP® keys (public and private key pairs) • PGP public keys that you download from an LDAP certificate server • PGP public keys that you add - Blackberry 8120 | User Guide - Page 252
. 1. In the device options, click Security Options. 2. Click Key Stores. 3. Change the Certificate Service field. 4. Press the Menu key. 5. Click Save. Turn off automatic backup of key store data By default, items in the key store on your BlackBerry® device are backed up or restored when you back up - Blackberry 8120 | User Guide - Page 253
with RSA software • log in to a VPN • connect to a Wi-Fi network Prerequisites: Two-factor authentication • Verify that you have set a BlackBerry® device password. • Verify that you know the smart card password. You should have received this password when you received your smart card. Turn on two - Blackberry 8120 | User Guide - Page 254
not have to press the Alt key to type numbers. If the password is alphanumeric, an ABC indicator appears beside the password field. Prerequisites: Smart password entry • Verify that the correct smart card driver and smart card reader driver are installed on your BlackBerry® device. • Verify that two - Blackberry 8120 | User Guide - Page 255
. For more information, see the user guide supplement for the S/MIME Support Package for BlackBerry® devices. • Verify that you have set a device password. • Verify that two-factor authentication is turned on. • Verify that you have the smart card password. You should have received this password - Blackberry 8120 | User Guide - Page 256
the LED Session Indicator field to Disabled. 4. Press the Menu key. 5. Click Save. To turn on notification for smart card connections, change the LED Session Indicator field to Enabled. Software tokens About software tokens You might need a software token to log in to a VPN or to connect to your - Blackberry 8120 | User Guide - Page 257
VPN settings About VPN BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. • Verify that the Wi-Fi® network that your device is connected to supports connections to a VPN. For more information, contact your administrator. • If you use a software - Blackberry 8120 | User Guide - Page 258
key. 4. Click Verify Security Software. Security troubleshooting I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the default connection type. I cannot unlock my device using my smart card - Blackberry 8120 | User Guide - Page 259
. • If you use a certificate to authenticate your smart card, verify that the certificate is not revoked or expired. I cannot connect to a Wi-Fi network or log in to a VPN using a software token Verify that the time on your BlackBerry® device is synchronized with the network time. My device prompts - Blackberry 8120 | User Guide - Page 260
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request. If you turn off the prompt, you can reset the firewall options to receive the connection prompt again. Reset connection permissions for third-party applications 1. In the device options, click Security Options. 2. Click Firewall. 3. Press the Menu key. 4. Click Reset Settings. About direct - Blackberry 8120 | User Guide - Page 262
a USB cable or RS-232 cable, that you have set up for your BlackBerry® device. Bluetooth: Set whether third-party applications can use Bluetooth® connections. Wi-Fi: Set whether third-party applications can use Wi-Fi® connections. Phone: Set whether third-party applications can make calls or access - Blackberry 8120 | User Guide - Page 263
you store on your device. For example, you can set whether third-party applications can access files that you transfer to your device using the media manager tool of the BlackBerry® Desktop Manager or Bluetooth® technology. Key Store: Set whether third-party applications can access certificates or - Blackberry 8120 | User Guide - Page 264
262 - Blackberry 8120 | User Guide - Page 265
BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When - Blackberry 8120 | User Guide - Page 266
• To move the paddle, roll the trackball. • To release the ball in catch mode, press the Space key. • To shoot the laser or gun, press the Space key. Adjust the volume • To increase the volume, press the Volume Up key. • To decrease the volume, press the Volume Down key. Set the paddle speed 1. In - Blackberry 8120 | User Guide - Page 267
Submit a score to the BrickBreaker high score web site 1. In BrickBreaker, press the Menu key. 2. Click Send High Score. Check the high scores on the BrickBreaker web site 1. In BrickBreaker, press the Menu key. 2. Click High Scores. 265 - Blackberry 8120 | User Guide - Page 268
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on your device by connecting your device to the BlackBerry® Desktop Manager. Accept a service book 1. In the device options, click Advanced Options. 2. Click Service Book. 3. Highlight the new service book. 4. Press the Menu key. 5. Click Accept. Delete a service book 1. In the device options, click - Blackberry 8120 | User Guide - Page 270
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country code and area code, for your contact. • If you are not receiving calls, verify that call blocking and call forwarding are turned off. • If your SIM card supports more than one phone number, but you have only one phone number, verify that the phone number is set as your active phone number - Blackberry 8120 | User Guide - Page 272
with a call that you make from or receive to the phone number provided by your wireless service provider. Voice dialing troubleshooting I cannot make calls using a voice command Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • If you - Blackberry 8120 | User Guide - Page 273
card, delete old media files. • In the camera options, verify that the Picture Quality field is not set to Superfine. Superfine pictures use more memory than fine or normal pictures. • Increase the maximum amount of memory available for pictures. The flash dims or turns off If the battery power - Blackberry 8120 | User Guide - Page 274
If you are using a ring tone or Home screen background picture that you encrypted on your media card using your BlackBerry® device password and you reset your device, unlock your device. Message troubleshooting I cannot send messages Try performing the following actions: • Verify that your - Blackberry 8120 | User Guide - Page 275
key. Click Register Now. • Verify that data service is turned turned on. • If your email message folders do not appear on your BlackBerry® device, reconcile your email messages using the email settings tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software - Blackberry 8120 | User Guide - Page 276
return to a wireless coverage area. • Verify that your wireless service plan includes this service. • Verify that fixed dialing is turned off. I am not receiving SMS text messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you - Blackberry 8120 | User Guide - Page 277
your wireless service plan includes this service. I cannot turn on cell broadcasting Your SIM card might not support the display languages that you have selected for cell broadcast messages. Clear the check box beside all languages that your SIM card does not support. I cannot attach a file to an - Blackberry 8120 | User Guide - Page 278
a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Manager to reconcile email messages in personal folders. For more information, see the BlackBerry Desktop Software Online Help. Email messages are not being deleted over the wireless network Try - Blackberry 8120 | User Guide - Page 279
a bookmark, you can only set the Auto Synchronize and Start Time fields if content protection is turned off. I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file. Application troubleshooting I cannot add applications - Blackberry 8120 | User Guide - Page 280
memory to upgrade the BlackBerry Device Software Try performing the following actions: • Delete media files, display languages, or third-party applications that you do not use. • Transfer media files that you have stored in the BlackBerry® device memory to a media card. Maps troubleshooting Diagonal - Blackberry 8120 | User Guide - Page 281
is turned on. • Verify that your BlackBerry® device is paired with the Bluetooth enabled device. • Verify that, in the Bluetooth options, the Address Book Transfer field is not set to Disabled. • Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the - Blackberry 8120 | User Guide - Page 282
field is not set to Mute. I cannot change troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power. To turn on the screen, click the trackball or press a key. My display changed Depending on your theme - Blackberry 8120 | User Guide - Page 283
with your BlackBerry® device might not support the characters. For more information, contact your wireless service provider or administrator. Wireless network coverage troubleshooting I cannot connect to a wireless network Try performing the following actions: • Verify that your SIM card is inserted - Blackberry 8120 | User Guide - Page 284
might ask you to run and submit a diagnostic report. Your wireless service provider or administrator can use the report to help you troubleshoot the problem. Run a diagnostic report 1. In the device options, click Mobile Network. 2. Press the Menu key. 3. Click Diagnostics Test. 4. Press the Menu - Blackberry 8120 | User Guide - Page 285
PIN Report. Delete a diagnostic report 1. In the device options, click Mobile Network. 2. Press the Menu key. 3. Click Diagnostics Test. 4. Highlight a report. 5. Press the Menu key. 6. Click Delete or Delete All. Set a default recipient for diagnostic reports If you set the default recipient, each - Blackberry 8120 | User Guide - Page 286
you to submit a WiFi diagnostic report. Your wireless service provider or administrator can use the report to help you troubleshoot the problem. Submit a Wi-Fi diagnostic report 1. In the device options, click Wi-Fi Connections. 2. Press the Menu key. 3. Click Wi-Fi Diagnostics. 4. Press the Menu - Blackberry 8120 | User Guide - Page 287
. If you want to specify a recipient each time that you submit a report, do not set a default recipient. 1. In the device options, click Wi-Fi Connections. 2. Press the Menu key. 3. Click Wi-Fi Diagnostics. 4. Press the Menu key. 5. Click Options. 6. Type the contact information. 7. Press the Menu - Blackberry 8120 | User Guide - Page 288
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with BlackBerry Connect software, a device with BlackBerry Built-In software, or a device that is running the BlackBerry Application Suite. BlackBerry enabled devices provide users with access to BlackBerry device applications and BlackBerry services. BlackBerry MDS BlackBerry® Mobile Data System - Blackberry 8120 | User Guide - Page 290
mode Mass storage mode enables users to transfer files between a media card and their computer when they connect their BlackBerry device to their computer. MCC mobile country code MMS Multimedia Messaging Service MNC mobile network code PEAP Protected Extensible Authentication Protocol PIN personal - Blackberry 8120 | User Guide - Page 291
Mail Extensions SMS Short Message Service SMSC Short Message Service Center SSL Secure Sockets Layer SSID service set identifier TCP Transmission Control Protocol TLS Transport Layer Security Triple DES Triple Data Encryption Standard TTY teletype UMA Unlicensed Mobile Access VPN virtual private - Blackberry 8120 | User Guide - Page 292
wide area network WAP Wireless Application Protocol WEP Wired Equivalent Privacy WML Wireless Markup Language WPA Wi-Fi Protected Access WTLS Wireless Transport Layer Security 290 - Blackberry 8120 | User Guide - Page 293
such as documentation provided or made available at www.blackberry.com/go/docs is provided or made accessible "AS IS" OF TRADE, OR RELATED TO THE DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED - Blackberry 8120 | User Guide - Page 294
OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH RIM PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE USE OF RIM PRODUCTS OR SERVICES OR ANY PORTION THEREOF OR OF ANY AIRTIME SERVICES, COST OF SUBSTITUTE GOODS, COSTS OF COVER, FACILITIES OR SERVICES, COST OF - Blackberry 8120 | User Guide - Page 295
are set out in a separate license or other agreement with RIM applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION. BlackBerry® Pearl™ 8120
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User Guide
BlackBerry 8120 Smartphone