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Bosch WTG86402UC Instructions for Use - Page 31

Troubleshooting

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Troubleshooting Introduction NOTICE: Before doing maintenance work or trying to fix a problem, rotate the program selector to Off. The program will not continue running when the power supply has been restored. Desired program must be selected again and start button pressed. 9 WARNING RISK OF INJURY TO SKIN The door, the drum and the laundry may be hot. 9 WARNING RISK OF ELECTRIC SHOCK! EXPLOSION HAZARD Repairs or replacement of parts should be carried out by authorized technicians only. Determing the Problem Before calling customer service, check whether you can rectify the fault yourself by means of the following table. If a fault cannot be rectified or a repair is required: 1. Set program selector to Off. 2. Disconnect the dryer from the power outlet. 3. Call customer service. ~ Customer service; Page 4 General Troubleshooting Often when you encounter a problem it will be something minor. Before you call customer service, consider the suggestions and instructions below: NOTICE: The troubleshooting items listed below can help you resolve minor issues with your dryer quickly and without the necessity of waiting for a service call. Service calls for issues that could have been resolved by using this table may not be covered under the Warranty. Please rule out any of these issues before calling customer service. Problem Dryer does not start. Start/Pause indicator light does not illuminate. The display panel and indicator lights go out, Start/Pause indicator light flashes. The display panel switches off. é indicator light up. DR indicator light up. Water has not drained completely. Possible cause(s) Power cord end not inserted at all or not inserted correctly. A fuse is blown or breaker is tripped. Start/Pause button not touched. Door not closed properly. Program not selected. Energy-saving mode is activated. Solution(s) Insert power cord end correctly. Replace fuse or reset breaker. Touch Start/Pause button. Check if laundry is caught in the door. Close the door until a click is heard. Rotate the program selector to desired program. ~ Program selection table; Page 26 Touch any button to activate the display. ~ Environmentally friendly use of your dryer; Page 7 Sleep mode after setting the Finish Touch any button to activate the display. in option is activated. Lint filter dirty. Clean lint filter. ~ Cleaning the lint filter; Page 28 Touch the Start/Pause button to reset the displayed indication and then touch Start/Pause button again to reset the appliance if necessary. Heat exchanger dirty. Clean heat exchanger. ~ Cleaning the heat exchanger; Page 29 Touch the Start/Pause button to reset the displayed indication and then touch Start/Pause button again to reset the appliance if necessary. Drain hose is blocked. Check drain hose. ~ Maintenance of drain hose; Page 30 Check drain hose connection conditions. 31

Section	Page
en-us Use and Care Manual, Installation Instructions	1
Dryer	1
Table of contentsen-us Use and Care Manual, Installation Instructions	3
Important information	4
Purchase information	4
Customer service	4
1. Contact your installer or the Authorized Service Provider in your area and explain to them why you are not satisfied. This will usually correct the problem.	4
2. If after working with your installer or service technician the problem still has not been resolved to your satisfaction, please let us know either by writing to us at:	4
Your dryer is intended for	5
Importance and meaning of symbols	5
9 WARNING	5
9 CAUTION	5
NOTICE:	5
Tip:	5
IMPORTANT SAFETY INSTRUCTIONS	6
READ AND SAVE THESE INSTRUCTIONS	6
WARNING	6
WARNING	6
▯ Bosch dryers are provided with an Use and Care Manual with Installation Instructions. Read and understand all instructions before using the dryer.	6
▯ Do not dry articles that have been previously cleaned, washed, soaked, or spotted with gasoline, dry cleaning solvents, other flammable or explosive substances as they give off vapors that could ignite or explode.	6
▯ Before the appliance is removed from service or discarded, remove the door (to the drying compartment) to prevent children from playing or hiding inside. Also remove the power cord/plug.	6
▯ Do not allow anyone to climb, lean or hang on any part of the dryer including any protruding components such as the appliance door or a pullout shelf.	6
▯ Do not reach into the appliance if the drum is moving.	6
▯ Do not tamper with the controls.	6
▯ Do not repair or replace any part of the appliance or attempt any service unless specifically recommended in the user maintenance instructions or in published user-repair instructions that you understand and have the skills to carry out.	6
▯ Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer or the fabric softener or product.	6
▯ Always unplug the dryer from the power supply before attempting any service. Disconnect the power cord by grasping the plug, not the cord.	6
▯ To reduce the risk of fire, clothes, cleaning rags, mop heads and the like which have traces of any flammable substance, such as vegetable oil, cooking oil, petroleum based oils or distillates, waxes, fats, etc., must not be placed in the dryer. ...	6
▯ Do not place items exposed to cooking oils in your dryer. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire.	6
▯ Do not use heat to dry articles containing foam rubber (may be labeled latex foam) or similarly textured rubber-like materials or equivalent. Foam rubber materials can ignite by spontaneous combustion.	6
▯ Keep flammable materials and vapors, such as gasoline, away from the dryer.	6
▯ Clean lint filter before or after each load.	6
▯ Do not install or store this appliance where it will be exposed to the weather. Hoses and internal parts may be damaged if exposed to freezing temperatures.	6
▯ Do not use the dryer if it has a worn power cord or loose plug.	6
▯ The dryer must only be used for its intended purpose.	6
▯ Always follow the fabric care instructions recommended by the clothing manufacturer.	6
▯ Do not operate the dryer if parts are missing or broken.	6
▯ Do not sit on top of the dryer.	6
▯ To reduce the risk of fire or electrical shock, DO NOT use an extension cord or an adapter to connect the dryer to the electrical power supply.	6
▯ Use the integrated socket only for listed appliances.	6
▯ Always check pockets and remove any objects. Cigarette lighters are particularly hazardous.	6
▯ Do not operate the dryer if any guards and/or panels have been removed.	6
▯ Do not bypass any safety devices.	6
▯ Do not operate this dryer until you are sure that:	6
▯ Failure to install, maintain and/or operate the dryer according to the manufacturer’s instructions may result in injury and/or damage.	6
▯ To avoid floor damage and mold growth, do not let spills or splashout cause standing water around or under the appliance.	6
▯ See the Installation Instructions section in this manual for grounding requirements. ~ Electrical Connections; Page 14	6
▯ The IMPORTANT S AFEGUARDS and WARNINGS presented in this manual do not cover all possible conditions that may occur. Common sense, caution and care must be exercised when installing, maintaining or operating the dryer.	6
▯ Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions that you do not understand.	6
▯ Follow the Safety Information in the INSTALLATION INSTRUCTIONS and the OPERATING INSTRUCTIONS.	6
WARNING	7
▯ Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children.	7
▯ Make sure to utilize all child lock/safety features of your appliance, and be sure to turn the appliance Off when not in use.	7
▯ Appliances are not intended for use by children, however when children become old enough to operate the appliance, it is the responsibility of the parents or legal guardians to ensure they are instructed in safe practices by qualified persons.	7
▯ Keep all laundry aids (including detergents, bleach, fabric softeners, etc.) out of the reach of children.	7
WARNING	7
Introduction to your new dryer	7
9 WARNING	7
risk of fire, electric shock or injury	7
Standard features and helpful information	7
Special features	7
Environmentally friendly use of your dryer	7
Dimensions and clearances required	8
Installation for best performance	8
9 CAUTION	8
do not install the dryer:	8
Appliance dimensions	8
Length of power cord and drain hose	8
Minimum clearances	9
Installation Instructions	10
Introduction	10
9 WARNING	10
Risk of fire, electric shock or injury to persons	10
9 CAUTION	10
Before installing the dryer	11
9 CAUTION	11
Waste disposal	11
9 WARNING	11
Warnings for children	11
9 WARNING	11
To avoid risk of injury or death, do the following	11
Parts provided with your dryer	11
NOTICE:	12
Accessories for your appliance	12
Installation - step by step	12
1. Unpack the dryer.	12
2. Remove all objects from the dryer drum.	12
3. Check the dryer for visible damage.	12
4. Position the dryer near the installation location.	12
5. Disconnect the power cord and drain hose from their clips on the back of the dryer.	12
9 CAUTION	12
NOTICE:	12
6. Connect the outlet end of the drain hose to a standpipe or other drain inlet. Examples are shown below.	12
9 CAUTION	12
appliance damage could occur if drain water flows back into the appliance	12
1. Fasten the dryer drain hose to the washer drain/elbow as shown in picture “A”. Secure with plastic ties supplied.	13
9 CAUTION	13
2. Place drain hose assembly into standpipe as shown in picture “B”.	13
NOTICE:	13
NOTICES	13
Electrical Connections	14
NOTICE:	14
9 WARNING	14
electric shock HAZARD	14
9 WARNING	14
Electric Shock Hazard	14
To reduce the risk of electrical shock:	14
9 WARNING	14
Electric shock HAZARD	14
9 WARNING	14
Electric shock hazard	14
9 WARNING	14
Electric shock hazard	14
1. Unplug the current power cord being used from the outlet/receptacle.	15
2. To disconnect and/or reconnect a new power cord you must remove the top cover of the appliance as shown below.	15
A. Remove the two T20 torx head screws.	15
B. Push the top cover toward the rear of the appliance and lift up.	15
3. Open the connection box toward the rear of the appliance by removing the T20 torx head screw fastening the cover.	15
4. Remove the 4-wire power cord (as supplied):	15
A. Remove the 3 Philips screws (2 labeled L and one labeled N).	15
B. Remove the green grounding screw PE (T20 torx).	15
NOTICE:	15
5. Loosen the strain relief clamp screw (Philips head) on rear of the connection box.	15
6. Pull the old power cord out of the connection box.	15
7. Install the new power cord back through the strain relief clamp.	15
NOTICE:	15
8. Ensure the terminal ends are long enough and are formed (bent) so that no part of them (wires or terminal ends) come in contact with connection box enclosure.	15
NOTICE:	15
9. Ensure the terminal ends are long enough and are formed (bent) so they will align with the terminal block fastening locations (screw holes).	15
10. Reinstall the 2 terminal block screws (Philips head) at locations L as shown below.	15
11. If the ground wire shown below from N to PE is not part of the 3-wire cord assembly you have it must be obtained/purchased separately and it must be installed.	15
12. Install the last terminal block screw (Philips) and 1 grounding screw (T20 torx) at locations N and PE.	15
13. Tighten the strain relief screw ensuring the power cord cannot be pulled out of the connection box but not so tight as cut the power cord insulation.	15
14. Reinstall the connection box cover making sure all wires are routed so they do not touch any part of the enclosure and are secure.	15
15. Reinstall the appliance top cover as previously described in “2” above.	15
9 CAUTION	15
9 CAUTION	15
Leveling the dryer	16
1. Install the dryer on a level and solid surface, preferably in a corner of a room.	16
2. If the floor is uneven (or not level) adjust the dryer feet as required to level the dryer. Do not place anything under the dryer feet to help level the dryer.	16
3. Extend the dryer feet no more than is necessary. The more the feet are extended, the more vibration the dryer will experience. Start with the dryer feet turned all the way in and adjust each foot as necessary.	16
4. Use a bubble level to check the top of the dryer to make sure it is level side to side and front to rear.	16
5. Press down on each corner of the dryer top to make sure the dryer does not “wobble“. There should be no \	16
Check heating system	16
1. Check that the drum is empty.	16
2. Close the dryer door.	16
3. Switch the dryer to Cotton Extra Dry and then touch the Start/Pause button.	16
4. After 2-3 minutes touch the Start/Pause button and open the door.	16
Preparing to transport the dryer - step by step	16
1. Rotate the program selector to Off.	16
2. Pull out power supply plug.	16
3. Place any accessories in the drum.	16
4. Close the door and secure with adhesive tape.	16
5. Screw the height-adjustable feet of the dryer into the housing to prevent them from being damaged during transportation.	16
Reversing the door - step by step	17
Tip:	17
1. Rotate the program selector to Off, pull out power supply plug and open the door fully.	17
2. Remove the screws from the door and pull out the door from the dryer.	17
3. Put the door on a flat, smooth, but secured surface, e.g. on a towel or dishcloth lying down on the floor or table.	17
4. Remove screws from the hinge insert and then remove it from the door.	17
5. Remove screws from the hook insert and then remove it from the door.	17
6. Follow the instructions at images bellow to unlock the door ring.	17
7. Separate the door and ring then reverse the ring and fit the door and ring back together.	17
8. Follow the instructions at images bellow to lock the door ring.	17
9. Prepare the hinge insert and the hook insert to install and then screw them following the instructions below.	18
10. Remove screws from the door lock cover and then remove it from the dryer.	18
11. Remove the door lock from the dryer.	18
12. Install the door lock (1) and then door lock cover (2) at the opposite site of the door seal.	18
13. Screw the door to the dryer.	18
14. You can now put in the power supply plug and close the door to start operating the dryer.	18
Getting to know your appliance	19
Control panel	19
Operating Instructions	20
9 WARNING	20
risk of fire, electric shock, or injury	20
Your new dryer	20
9 WARNING	21
before installing or using your dryer	21
Before using the dryer for the first time	21
1. Read these operating instructions carefully.	21
2. Check that the supply voltage corresponds with the voltage specifications on the rating plate on the dryer, see top rear side of the dryer and/or rating plate label inside of the dryer door. ~ Electrical Connections; Page 14	21
3. Remove all objects from the drum.	21
4. Check the dryer for visible damage. If damage found contact your dealer.	21
5. Wipe the inside of the drum with a damp cloth.	21
6. Check heating system. ~ Check heating system; Page 16	21
7. If the dryer does not work, switch the dryer to Off. Look in the Troubleshooting section of the operating instructions for support. ~ Troubleshooting; Page 31	21
Temporary disconnection of the dryer	21
1. Turn off the circuit breaker.	21
2. Pull out the power supply plug if possible.	21
3. Clean the lint filter.	21
Using the program selector to choose a drying cycle	21
NOTICE:	21
Program selection	22
Selecting program settings and additional options	22
Loading the laundry	23
9 WARNING	23
risk of explosion	23
1. Check lint filter.	23
2. Load the laundry into the drum and close the door.	23
Tip:	23
Tips	23
Starting the program	23
1. Rotate program selector to the desired program. Select the program which corresponds to the laundry in the dryer from Program selection table. ~ Program selection table; Page 26	23
2. Touch the Start/Pause button. Indicator lamp lights up and the cycle starts.	23
NOTICES	23
3. If required, select Low Heat by pressing the button. ~ Additional Program Option settings; Page 27	24
4. If required, select Wrinkle Block by pressing the button. ~ Additional Program Option settings; Page 27	24
Tip:	24
Indicator of program sequence	24
Childproof lock	24
NOTICE:	24
Selecting a different program	24
1. Touch Start/Pause.	24
2. Select another program.	24
3. Touch Start/Pause. The new drying cycle starts from the beginning.	24
Cancel program	24
1. Touch Start/Pause.	24
2. Rotate the program selector to Off.	24
Program end	24
Removing laundry/switching the appliance off	24
1. Open the door and remove the laundry.	24
2. Turn the program selector to the Off position. Appliance is switched off and dryer light goes out.	24
3. Clean lint filter. ~ Cleaning the lint filter; Page 28	24
4. Close the door.	24
Tip:	24
Signal	24
Activate adjustment mode	24
1. Select Cotton Extra Dry on position 1.	25
2. Hold down Start/Pause and turn the program selector to the right (position 3). Release Start/Pause button.	25
Laundry	25
Preparing the laundry	25
NOTICE:	25
Sorting the laundry	25
Drying tips	25
Program selection table	26
Tip:	26
Default Program and Option settings	27
Dry Level	27
Time Dry	27
Finish in	27
NOTICE:	27
Additional Program Option settings	27
Wrinkle Block	27
Low Heat	27
Spin speed	27
NOTICE:	27
Activate adjustment mode	27
1. Select Cotton Extra Dry on position 1.	27
2. Touch and hold Start/Pause and turn the program selector to the right (position 2). Release Start/Pause button.	27
Cleaning and care	28
9 WARNING	28
Risk of eXPlosion	28
9 CAUTION	28
Cleaning the housing and control panel	28
NOTICE:	28
Cleaning the lint filter	28
Tip:	28
1. Switch off the dryer. Rotate the program selector to Off.	28
9 CAUTION	28
2. Open the door.	28
3. Pull out filter.	28
4. Open the filter.	28
5. Remove fluff (run hand over filter).	29
6. Close the filter and re-insert it.	29
7. Close the door.	29
NOTICE:	29
Cleaning the heat exchanger	29
1. If the dryer is hot, run on Air Fluff/No Heat program to allow the dryer to cool down.	29
2. Residual water may escape, place an absorbent cloth under the maintenance flap.	29
3. Unlock the maintenance flap and open it completely.	29
4. Turn both locking levers towards each other.	29
5. Pull out the heat exchanger cap.	29
6. Remove the heat exchanger.	29
NOTICE:	29
7. Rinse the heat exchanger and the cap on all sides with a jet of water to completely remove all of the lint and fluff.	30
8. Remove all lint and fluff from the seals on the dryer and heat exchanger.	30
9. Allow the cap and the heat exchanger to dry fully.	30
10. First insert the heat exchanger, then the cap.	30
11. Turn back both locking levers.	30
12. Close the maintanance flap until it locks into position.	30
13. Look in the Troubleshooting table to reset the maintenance indication. ~ Troubleshooting; Page 31	30
Cleaning the moisture sensors	30
1. Open the door.	30
2. The deposit on the sensors can easily be removed by wiping the sensors (the two bars next to the lint filter) with a cloth and a little white vinegar.	30
NOTICE:	30
Cleaning the lint filter area	30
Maintenance of drain hose	30
NOTICE:	30
Troubleshooting	31
Introduction	31
NOTICE:	31
9 WARNING	31
Risk of injury to skin	31
9 WARNING	31
Risk of electric shock! explosion hazard	31
1. Set program selector to Off.	31
2. Disconnect the dryer from the power outlet.	31
3. Call customer service. ~ Customer service; Page 4	31
General Troubleshooting	31
NOTICE:	31
STATEMENT OF LIMITED PRODUCT WARRANTY	33

Match case Limit results 1 per page

Troubleshooting

Introduction

NOTICE:

Before doing maintenance work or trying to fix

a problem, rotate the program selector to

Off

The program will not continue running when the power

supply has been restored.

Desired program must be

selected again and start button pressed.

WARNING

RISK OF INJURY TO SKIN

The door, the drum and the laundry may be hot.

WARNING

RISK OF ELECTRIC SHOCK! EXPLOSION HAZARD

Repairs or replacement of parts should be carried

out by authorized technicians only.

Before calling customer service, check whether you can

rectify the fault yourself by means of the following table.

If a fault cannot be rectified or a repair is required:

Set program selector to

Off

Disconnect the dryer from the power outlet.

Call customer service.

Customer service; Page 4

General Troubleshooting

Often when you encounter a problem it will be something

minor. Before you call customer service, consider the

suggestions and instructions below:

NOTICE:

The troubleshooting items listed below can

help you resolve minor issues with your dryer quickly and

without the necessity of waiting for a service call.

Service calls for issues that could have been resolved

by using this table may not be covered under the

Warranty. Please rule out any of these issues before

calling customer service.

Determing the Problem

Problem

Possible cause(s)

Solution(s)

Dryer does not start.

Start/Pause

indicator

light does not illumi-

nate.

Power cord end not inserted at all

or not inserted correctly.

Insert power cord end correctly.

A fuse is blown or breaker

tripped.

Replace fuse or reset breaker.

Start/Pause

button not touched.

Touch

Start/Pause

button.

Door not closed properly.

Check if laundry is caught in the door. Close the door

until a click is heard.

Program not selected.

Rotate the program selector to desired program.

Program selection table; Page 26

The display panel and

indicator lights go out,

Start/Pause

indicator

light flashes.

Energy-saving mode is activated.

Touch any button to activate the display.

Environmentally friendly use of your dryer; Page 7

The display panel

switches off.

Sleep mode after setting the

Finish

option is activated.

Touch any button to activate the display.

indicator light up.

Lint filter dirty.

Clean lint filter.

Cleaning the lint filter; Page 28

Touch the

Start/Pause

button to reset the displayed

indication and then touch

Start/Pause

button again to

reset the appliance if necessary.

Heat exchanger dirty.

Clean heat exchanger.

Cleaning the heat exchanger; Page 29

Touch the

Start/Pause

button to reset the displayed

indication and then touch

Start/Pause

button again to

reset the appliance if necessary.

indicator light up.

Water has not drained

completely.

Drain hose is blocked.

Check drain hose.

Maintenance of drain hose; Page 30

Check drain hose connection conditions.