Bose Bass Module 700 English Owners Guide - Page 23

T roubleshooting SYMPTOM Intermittent or no audio SOLUTION Unmute the system. Increase the volume. Confirm that the soundbar or speaker is playing audio. If not, refer to your soundbar or speaker owner's guide for troubleshooting (see page 24). Test different sources (if available). Make sure that you're playing audio that has bass frequencies, such as music or movies. For wireless connections: Confirm that the system status light is glowing solid white, ­indicating that the bass module is ­connected to the soundbar (see page 20). Repeat the connection process (see page 14). Place the bass module according to the placement guidelines (see page 11). Poor or distorted sound from bass module Test different sources (if available). Place the bass module according to the placement guidelines (see page 11). Remove all protective films from the bass module. If the bass module is connected to a Bose Soundbar 700, Bose Soundbar 500, or SoundTouch 300 soundbar, run ADAPTiQ audio calibration. For more information, refer to your soundbar owner's guide (see page 24). NOTE: If you no longer have the ADAPTiQ headset (provided with your soundbar), contact Bose customer service for a replacement. If the bass module is connected to a Bose TV Speaker, make sure the 3.5 mm audio cable (not provided) is connected to the h connector on the back of the speaker, not the B connector. Bass is too heavy or low Adjust the bass. For instructions, refer to your soundbar or speaker owner's guide (see page 24). If the bass module is connected to a Bose Soundbar 700, Bose Soundbar 500, or SoundTouch 300 soundbar, run ADAPTiQ audio calibration. For more information, refer to your soundbar owner's guide (see page 24). NOTE: If you no longer have the ADAPTiQ headset (provided with your soundbar), contact Bose customer service for a replacement. Place the bass module according to the placement guidelines (see page 11). | 2 3 E N G